Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
77756 Views
9 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
I'm new to Spotify; started making play lists and what not and noticed there were some albums missing from some of my favorite artists. Wondering if it's possible to suggest the addition of said albums, and if so, what's the best way to do this?
I'm new to Spotify; started making play lists and what not and noticed there were some albums missing from some of my favorite artists. Wondering if it's possible to suggest the addition of said albu...
Casual Listener
711 Views
2 replies
0 likes
Hey guys, I need help so badly "Songs" won't appear offline on my laptop, as well as my iPad.
Hey guys, I need help so badly 😭 "Songs" won't appear offline on my laptop, as well as my iPad.
Roadie
311 Views
1 replies
0 likes
One song keeps appearing in my radio playlists despite me downvoting it every single time. It has now appeared in my Discover Weekly playlist, which is very frustrating. What's going on and how can i fix this? Cheers,Stefan
One song keeps appearing in my radio playlists despite me downvoting it every single time. It has now appeared in my Discover Weekly playlist, which is very frustrating. What's going on and...
345 Views
0 replies
0 likes
Sorry, to be so blond, but there was a version of the web player, that was really like the real application. But now it seems it has less functionality, requires flash, which is almost dead, and is very slow. I can not find my playlists, as the web p...
Sorry, to be so blond, but there was a version of the web player, that was really like the real application. But now it seems it has less functionality, requires flash, which is almost dead,...
Newbie
654 Views
2 replies
0 likes
Hi, I'm new here and am not very computer-literate. On my Asus C300 Chromebook, I can sign into Spotify using this link: https://play.spotify.com/user/mikedigi/playlist/4xCMMoJ5Ph6E4Pe2Jest3C I can then play music from my own playlist, find and add n...
Hi, I'm new here and am not very computer-literate. On my Asus C300 Chromebook, I can sign into Spotify using this link: https://play.spotify.com/user/mikedigi/playlist/4xCMMoJ5Ph6E...
Casual Listener
656 Views
3 replies
0 likes
All my saved songs just disappeared!I tried logging out and logging back on and it still hasn't worked. This means I have lost all my music... Please help asap.
All my saved songs just disappeared! I tried logging out and logging back on and it still hasn't worked. This means I have lost all my music... Please help asap.
Community Legend
377 Views
1 replies
0 likes
As of last week, something changed with the API to access the discover weekly playlist. API calls still enumerate it as a playlist, but you can't choose that playlist. The Sonos app no longer sees it, and using IFTTT doesn't work on that playlist eit...
As of last week, something changed with the API to access the discover weekly playlist. API calls still enumerate it as a playlist, but you can't choose that playlist. The Sonos app no longer s...
Roadie
816 Views
1 replies
0 likes
Hi, I have problem with logging in to spotify.it says that I can only use spotify abroad for 14 days ,actually I'm not abroad.I was a premium user till 2 months ago and I didnt renew it last month.Now I dont have access to my music :(((((( I also pay...
Hi, I have problem with logging in to spotify.it says that I can only use spotify abroad for 14 days ,actually I'm not abroad.I was a premium user till 2 months ago and I didnt renew it last month.No...
Casual Listener
395 Views
1 replies
0 likes
I created a playlist and am telling Amazon's Echo to play it but it won't. Suggestions? I'm a premium subscriber.
I created a playlist and am telling Amazon's Echo to play it but it won't. Suggestions? I'm a premium subscriber.
Newbie
454134 Views
60 replies
2 likes
So, I noticed this for a while, a few months. But I thought it was just a bug. I tried to share music to one of my friends, however, the share dialog screen just stays up with the load circle continuously circling. I'm not sure why this is the case. ...
So, I noticed this for a while, a few months. But I thought it was just a bug. I tried to share music to one of my friends, however, the share dialog screen just stays up with the load circle continu...
Casual Listener
521 Views
2 replies
0 likes
I used to receive like 3 or 4 notifications a day and now I havent received one for weeks! Not a single one! Not on my desktop, not on my phone and not on the web player! I dont get it! Anybody who knows the issue?Thanks
I used to receive like 3 or 4 notifications a day and now I havent received one for weeks! Not a single one! Not on my desktop, not on my phone and not on the web player! I dont get it! Anybody who k...
Roadie
476 Views
3 replies
0 likes
I bought a Denon DRA-N4 for Spotify Play back in December. Was working beautifully until Feb/March. Then it started disconnecting constantly. Sometimes I see the device listed as a Spotify Play option - and then it starts and stops shortly after, or ...
I bought a Denon DRA-N4 for Spotify Play back in December. Was working beautifully until Feb/March. Then it started disconnecting constantly. Sometimes I see the device listed as a Spotify Play optio...
Casual Listener
1072 Views
2 replies
0 likes
I can't log in the app spotify, the password is always wrong even if I change
I can't log in the app spotify, the password is always wrong even if I change
Casual Listener
298 Views
1 replies
0 likes
I currently run Windows Phone 8.10.14234.357, Spotify 5.2.2.0 and use Spotify Premium. There is plenty of storage space left on both my phone and my SD card. The app works fine, I can play and save music, but whenever I swipe to the left and tap the ...
I currently run Windows Phone 8.10.14234.357, Spotify 5.2.2.0 and use Spotify Premium. There is plenty of storage space left on both my phone and my SD card. The app works fine, I can play and save m...
Roadie
454 Views
1 replies
0 likes
Hi, when I stream Spotify on chromecast from my android device, it only shows spotify on my tv. It used to show the album or the song, plus the next and previous song pictures. How can I undo that setting?
Hi, when I stream Spotify on chromecast from my android device, it only shows spotify on my tv. It used to show the album or the song, plus the next and previous song pictures. How can I undo that se...
Regular
654 Views
2 replies
0 likes
Hello, can you ban an artist in spotify? For when you listen to a playlist, and when that artist comes up, the app just skips the song, played by that artist?
Hello, can you ban an artist in spotify? For when you listen to a playlist, and when that artist comes up, the app just skips the song, played by that artist?
Roadie
410 Views
2 replies
1 likes
I think it would be really awesome if there was a way to alphabetize the songs in a playlist on Androids and I phones. It would make it a lot easier for everyone.
I think it would be really awesome if there was a way to alphabetize the songs in a playlist on Androids and I phones. It would make it a lot easier for everyone.
Spotify Star
268 Views
1 replies
0 likes
Hi all i have an issue with spotify, it plays well on ps4 and all no issue until i start up a game. Spotify will just stop, it will continue playing when i return to ps4 main screen.i have no issue like before i can listen to spotify while gaming unt...
Hi all i have an issue with spotify, it plays well on ps4 and all no issue until i start up a game. Spotify will just stop, it will continue playing when i return to ps4 main screen.i have no issue l...
Roadie
632 Views
1 replies
0 likes
I seem to have a bug. Spotify was working fine, but now it will not boot up. If I remove the program, the desktop shortcut remains. I remove that manually. Then I download and install it anew, and it will work just one time. If I close the program, i...
I seem to have a bug. Spotify was working fine, but now it will not boot up. If I remove the program, the desktop shortcut remains. I remove that manually. Then I download and...
Community Legend
380 Views
1 replies
0 likes
This is pretty meta...But not possible to un-kudo posts that you kudo. You kudo? For example, I clicked on a "solution" you provided to some poor guys technicallissue -- even tho it was a bad one. Hate to be mr negative-hindsight here, but why wasn't...
This is pretty meta...But not possible to un-kudo posts that you kudo. You kudo? For example, I clicked on a "solution" you provided to some poor guys technicallissue -- even th...
Casual Listener
928 Views
2 replies
1 likes
