Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...
Just come home to find spotify won't play on my Sonos system. I've tried uninstalling and reinstalling Spotify but nothing seems to be working. Anyone else having problems tonight? Any solutions?
Is this a known shortcoming of the Sonos implementation of Spotify? Seems a big loss to me..... Any plans to upgrade the Sonos app? David B.
Hi there I currently have an iphone that I use to listen offline. But going to the gym, an iphone is a bit bulky. Is there anything else I can use to sync with spotify and use offline? I was thinking an ipod shuffle but guessing that won't work as (I...
I've noticed that the spotify app seems to be missing a few features on my win phone app, in comparison to to my iPod app. An example would be the collections option. Are spotify going to update this app? I don't really see the point in paying once m...
Hi, I am a premium user since mid 2012 and payed always via standing orders but I got advertisements between the songs since yesterday - please fix it. Seems to be a technical problem or bug. Greetings from Germany.
Before the recent Spotify updates, I would listen to all the music in my library, which contained music off of Spotify and music on my harddrive. The update got rid of the "my library" tab and now separates my local files and my Spotify music. Is the...
Hi folks, I just upgraded my spot iffy on my Android phone to the premium service but I want to ensure that the spotify on my ipad is also premium how do I do this?
At the beginning,Turkish Rock , Turkish Pop and Turkish Folk Music radio options were working well , but for last two or three weeks,there is a problem and it gives the error that "we are sorry this station is not working".When will they ever work ? ...
why for windows phone need premium acc if for android dont need premuim acc what is this?? how i can log in and dont need premuim acc for windows phone help mee plss
i had a library of Spotify songs that i could play; several months ago, my computer crashed and i had to download Spotify again; all my music is there, but i don't have an icon for "library" to be able to play my songs as a whole playlist.
Well, I'll admit that the new mobile redesign is pretty, but why did it have to break the already klutzy messaging service? The desktop client lists all songs sent to/from an individual friend in a single thread, making it obvious who sent what, and ...
Everytime i try to listen to my playlist i get this, "Can't play this playlist! The playlist is not available while in offline mode" but i make the download of the musics, i listen to some, but now im getting this message, my cell is a Lumia 710, WP ...
i was just wondering if i have a playlist im following that has regular updates and ive added it to the "your music" section and the playlist updates will it also update in "your music" or will i have to drag it across again everytime it updates?
I added approximately 5 indie rock tracks to a Liked From Radio playlist consisting almost exclusively of black metal and death metal (~200 tracks), and now all I get is hipster rock. It appears to have seeded off the tracks I liked from the bands "F...
A local Milwaukee band called Something To Do has 4 releases on Spotify, and in the past I've been able to listen to all of them. Now, only their most recent record, Music for Fine Dining, will actually play. The rest are still listed as available, a...
Heck id love to see the radio function on my Squeezebox Radio (NOT UE. UE software stinks) ... Either im not looking in the right place or it isnt there... Squeezebox Radio x 4, Roku 2 XS x 2, Roku 3, Xbox 360, PS/3, some android tablets and Idevices...
Is there anyway you can sync the new albums, artists, and songs sections to iOS devices like you can sync playlists?
If you look at my Spotify profile, it says "This user has not published any playlists". This occurs both on the web app and desktop app. - I have tried right clicking on my playlists, making them secret and re-making them public but that doesn't work...
I have been useing spotify for quite some time now and use it very much on my phone when driving at work and so on. I really find good use in the syncing of songs offline in the program and useing that very much, which makes me less likely wanna try ...