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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bmo1984
  • Visitor
  • 6869 Views
  • 48 replies
  • 6 likes
  • Other
  • 6869 Views
  • 48 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19051 Views
  • 9 replies
  • 2 likes
  • Other
  • 19051 Views
  • 9 replies
  • 2 likes

Found Them First Freezes Consistently

Tried Spotify's new Found Them First feature this morning, but it stops running at 25% and 18 artists. Completely freezes the browser tab. Not sure what the level of support is for the feature, but I've tried it on mulitple browsers and multiple OS (...

  • Casual Listener
  • Tried Spotify's new Found Them First feature this morning, but it stops running at 25% and 18 artists. Completely freezes the browser tab. Not sure what the level of support is for the feat...
  • 380 Views
  • 0 replies
  • 0 likes
  • Other
  • 380 Views
  • 0 replies
  • 0 likes

List of all home sound systems to listen on with Spotify connect?

I'm buying a new home sound system and one of the main features it needs to have is ability to listen via spotify connect wires-free from my android devide. Can I find a list of these systems anywhere? Cheers!

  • Newbie
  • I'm buying a new home sound system and one of the main features it needs to have is ability to listen via spotify connect wires-free from my android devide. Can I find a list of these systems an...
  • Ox1
  • Roadie
  • 284 Views
  • 1 replies
  • 1 likes
  • Connect
  • 284 Views
  • 1 replies
  • 1 likes

[BOSE] Lifestyle 535 SoundTouch: Music stops playing randomly

I have a Bose LifeStyle 535 Series II with the SoundTouch Wireless Adapter. All the latest firmwares are installed as of today (January 18th 2015). I have a premium subscription. I use Spotify on various devices such as iPad Air 2, iPhone 5, Mac (10....

  • Newbie
  • I have a Bose LifeStyle 535 Series II with the SoundTouch Wireless Adapter. All the latest firmwares are installed as of today (January 18th 2015). I have a premium subscription. I use Spotify on var...
  • vince_dub
  • Newbie
  • 2007 Views
  • 4 replies
  • 0 likes
  • 2007 Views
  • 4 replies
  • 0 likes

Spotify Premium

Can I pay for my spotify using my Google play balance? I got a Google play gift card and would like to use that money to pay, but there is no option. Any help?

  • Casual Listener
  • Can I pay for my spotify using my Google play balance? I got a Google play gift card and would like to use that money to pay, but there is no option. Any help?
  • erico1
  • Casual Listener
  • 464 Views
  • 3 replies
  • 3 likes
  • Samsung
  • 464 Views
  • 3 replies
  • 3 likes

Spotify Connect in Samsung Smart Tv

Hello, I would like to know how it is possible that spotify connect isnt available on such tvs? The great thing is that if I open spotify on my iphone while it is playing on tv, my tv stops and says that spotify has been opened from another source. S...

  • Newbie
  • Hello, I would like to know how it is possible that spotify connect isnt available on such tvs? The great thing is that if I open spotify on my iphone while it is playing on tv, my tv stops and says ...
  • LITTLEAUK1858
  • Regular
  • 654 Views
  • 2 replies
  • 0 likes
  • Connect
    music
    Samsung
  • 654 Views
  • 2 replies
  • 0 likes

"Your Music" not showing all saved music

When I go to my "Your Music" tab while in Spotify on my desktop I only have a handful of songs, artists, and albums in each respective category. Where did all of my saved music go??? The Playlists I've created with that "now missing" music are all st...

  • Casual Listener
  • When I go to my "Your Music" tab while in Spotify on my desktop I only have a handful of songs, artists, and albums in each respective category.  Where did all of my saved music go???  The ...
  • user-removed
  • Not applicable
  • 520 Views
  • 5 replies
  • 0 likes
  • Web Player
    Windows
  • 520 Views
  • 5 replies
  • 0 likes

Web Player Not Loading

Hello Spotify community!I have recently been having troubles loading the Spotify Web Player. To where it is on the beginning loading screen and not continuing onto where it shows my music. How can I fix this? or what is wrong?!

  • Newbie
  • Hello Spotify community! I have recently been having troubles loading the Spotify Web Player. To where it is on the beginning loading screen and not continuing onto where it shows my music. How can ...
  • Nico
  • Community Legend
  • 277 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 277 Views
  • 1 replies
  • 0 likes

Solved!! Following Lists Do Not Show All Entries

Hello, This has been a bug forever, and drives me insane; The following artist lists DO NOT SHOW ALL THE ARTISTS YOU FOLLOW.The lists that auto-populate as you scroll DO NOT SHOW ALL THE ARTISTS YOU FOLLOW. They will show up to a point, then stop scr...

  • Music Fan
  • Hello,   This has been a bug forever, and drives me insane;   The following artist lists DO NOT SHOW ALL THE ARTISTS YOU FOLLOW. The lists that auto-populate as you scroll DO NOT SHOW ...
  • gr00grams
  • Music Fan
  • 546 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 546 Views
  • 2 replies
  • 0 likes

Spotify App no longer working on WIndows Phone 8 on Cellular data

I have the spotify app installed on a Windows 8 Nokia Lumia 640 phone. All was working well until about 2 weeks ago. Now it constantly shows as "offline" unless I am on wifi. When on Wifi everything works fine. All other data streams for other apps a...

  • Casual Listener
  • I have the spotify app installed on a Windows 8 Nokia Lumia 640 phone. All was working well until about 2 weeks ago. Now it constantly shows as "offline" unless I am on wifi. When on Wifi everything ...
  • nhelgren
  • Casual Listener
  • 558 Views
  • 4 replies
  • 2 likes
  • WP 8
  • 558 Views
  • 4 replies
  • 2 likes

Discover Weekly Not Appearing

Hi, I've been a paying customer for Premium for at least a year now, and I have not received my Discover Weekly playlist yet. I use Spotify at least 10-20 hours per week (as a college student), and I would really like to know if there is some way I c...

  • Newbie
  • Hi,   I've been a paying customer for Premium for at least a year now, and I have not received my Discover Weekly playlist yet. I use Spotify at least 10-20 hours per week (as a college studen...
  • 258 Views
  • 0 replies
  • 0 likes
  • Other
  • 258 Views
  • 0 replies
  • 0 likes

Folder named "Loading...", cannot delete or open properly

Brief description of the issue: Folders created in the player.spotify.com webplayer do not load properly. They are named Loading... and I cannot open them nor delete them. Because of these corrupted folders, when I try to open Spotify for Android it ...

spotify_folder_error.PNG
  • Casual Listener
  • Brief description of the issue: Folders created in the player.spotify.com webplayer do not load properly. They are named Loading... and I cannot open them nor delete them. Because of these corrupted ...
  • MauriceMV
  • Spotify Star
  • 790 Views
  • 3 replies
  • 0 likes
  • Web Player
    Windows
  • 790 Views
  • 3 replies
  • 0 likes

Problem with adding songs to my lists

Where can I get help for a Spotify problem? I spent a large part of my day setting up and populating my lists but some are empty. It took me a lot of time to search for songs or artists I wanted, especially since I was looking for a lot of songs from...

  • Newbie
  • Where can I get help for a Spotify problem?   I spent a large part of my day setting up and populating my lists but some are empty.  It took me a lot of time to search for songs or art...
  • 231 Views
  • 0 replies
  • 0 likes
  • 231 Views
  • 0 replies
  • 0 likes

question on spotify premium

I subscribed for premium and the money was taken out of my account but i remain having the free spotify what can i do

  • Casual Listener
  • I subscribed for premium and the money was taken out of my account but i remain having the free spotify what can i do 
  • Taylor
  • Community Legend
  • 488 Views
  • 3 replies
  • 0 likes
  • WD
  • 488 Views
  • 3 replies
  • 0 likes

[PS4] Bug: Tracks skipped after ad is played

Hey there! I really love the Spotify integration into PS4 - I think one can say, that i'm addicted Unfortunatly there are some bugs in there Here is one of them:The app plays 2 ads every 15min; after that it skips 2 songs - behaving as if it played t...

  • Roadie
  • Hey there!   I really love the Spotify integration into PS4 - I think one can say, that i'm addicted 😄   Unfortunatly there are some bugs in there 😞   Here is one of them: The...
  • burner
  • Roadie
  • 615 Views
  • 1 replies
  • 1 likes
  • Other
  • 615 Views
  • 1 replies
  • 1 likes

Music Skipping on the PlayStation 4

I listen to Spotify regularly at Home on the PlayStaion 4 but for some reason since the Start of Spotify on thePS4 everytime I start a playlist the song plays for maybe 2-8 seconds and starts jumping to other ones. This doesnt stop until I pause it. ...

  • Casual Listener
  • I listen to Spotify regularly at Home on the PlayStaion 4 but for some reason since the Start of Spotify on thePS4 everytime I start a playlist the song plays for maybe 2-8 seconds and starts jumping...
  • Raigho1985
  • Casual Listener
  • 580 Views
  • 2 replies
  • 0 likes
  • Other
  • 580 Views
  • 2 replies
  • 0 likes

Playstation 4 Spotify, extremally laggy.

Dear All, I have premium spotify and i use is on my computer and windows phone. I also bought a few months ago a PS4 console, i installed spotify imidiatelly and it was fine. For about a month it is unable to use, it is so laggy i can't stand it. I t...

  • Newbie
  • Dear All,   I have premium spotify and i use is on my computer and windows phone.   I also bought a few months ago a PS4 console, i installed spotify imidiatelly and it was fine. &nbsp...
  • Skellingtor
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 375 Views
  • 1 replies
  • 0 likes

Freezes on Samsung Tv

I've upgraded to premium and ever since I haven't been able to use spotify on my Samsung TV (it worked prior to this). I get a grey screen with half the spotify logo.The only solution I can seem to find to this is to do a factory reset but I'd rather...

  • Newbie
  • I've upgraded to premium and ever since I haven't been able to use spotify on my Samsung TV (it worked prior to this). I get a grey screen with half the spotify logo. The only solution I can seem to...
  • Nico
  • Community Legend
  • 700 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 700 Views
  • 1 replies
  • 0 likes

Spotify keeps loosing synched tracks on my windows phone

I have synced almost 6 Gb of music on my iPad and on my Windows Phone. I have absolutely no issues with the iPad, but for the last week the Windows phone,lost all synched music twice. The offline tracks are still visible but they are just not playabl...

  • Casual Listener
  • I have synced almost 6 Gb of music on my iPad and on my Windows Phone. I have absolutely no issues with the iPad, but for the last week the Windows phone,lost all synched music twice.   The of...
  • 239 Views
  • 0 replies
  • 0 likes
  • music
    WP 8
  • 239 Views
  • 0 replies
  • 0 likes

Solved!! Music not playing in Web Player

I had recently got a chromebook, and I'm trying to listen to music from spotify on it. I have tried to use the web player before on a desktop, and I'm having the same problem. Whenever I click the button to play a song, it shows the icon that its pla...

  • Casual Listener
  • I had recently got a chromebook, and I'm trying to listen to music from spotify on it. I have tried to use the web player before on a desktop, and I'm having the same problem. Whenever I click the bu...
  • robes
  • Casual Listener
  • 554 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 554 Views
  • 4 replies
  • 0 likes

Find Spotify playlist from names of songs inside

I heard a couple of songs at the mall and I'm pretty certain it was part of a spotify playlist.I noted down some of the songs but couldn't find the compilation playlist on Spotify that has all of them TOGETHER. Is there a way in which I can click on ...

  • Newbie
  • I heard a couple of songs at the mall and I'm pretty certain it was part of a spotify playlist. I noted down some of the songs but couldn't find the compilation playlist on Spotify that has all of t...
  • user-removed
  • Not applicable
  • 380 Views
  • 1 replies
  • 0 likes
  • Mac
    Web Player
  • 380 Views
  • 1 replies
  • 0 likes