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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • scxttlxnd
  • Newbie
  • 677 Views
  • 4 replies
  • 2 likes
  • Other
  • 677 Views
  • 4 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17233 Views
  • 8 replies
  • 1 likes
  • Other
  • 17233 Views
  • 8 replies
  • 1 likes

Visual Guide: Create an Offline Radio Playlist

Hey All, This was originally posted as a response to an inquiry in the Newcomers and Contribution section.(You can find the original post/thread here: https://community.spotify.com/t5/Newcomers-and-Contribution/Spotify-Radio-on-Mobile-Music-offline-a...

offline_playlist-step_01.jpg offline_playlist-step_04.jpg offline_playlist-step_05.jpg offline_playlist-step_06.jpg
  • Visitor
  • Hey All,   This was originally posted as a response to an inquiry in the Newcomers and Contribution section. (You can find the original post/thread here: https://comm...
  • 18940 Views
  • 0 replies
  • 1 likes
  • Other
  • 18940 Views
  • 0 replies
  • 1 likes

Solved!! Device option missing from Main menu

After the March 12, 2015, update, I am no longer seeing 'Devices' under the Main menu on the top left of Spotify. As a result, when I plug in my Ipod Touch 5th generation (so iOS version is not the issue), I can't see it therefore I can't sync any of...

  • Regular
  • After the March 12, 2015, update, I am no longer seeing 'Devices' under the Main menu on the top left of Spotify.  As a result, when I plug in my Ipod Touch 5th generation (so iOS version is not...
  • cherieray
  • Casual Listener
  • 6799 Views
  • 10 replies
  • 1 likes
  • Other
  • 6799 Views
  • 10 replies
  • 1 likes

Missing Messages from Inbox

Hi, I've been trying to find songs I've sent, and that people have sent me, from a couple years back. But within the messages interface on desktop, I don't see them. They still show up on my iOS app, so they're definitely in the system somewhere.... ...

  • Regular
  • Hi,   I've been trying to find songs I've sent, and that people have sent me, from a couple years back. But within the messages interface on desktop, I don't see them. They still show up on my...
  • Tenure
  • Regular
  • 206 Views
  • 1 replies
  • 0 likes
  • music
    Other
  • 206 Views
  • 1 replies
  • 0 likes

New volume on Connect too loud when it is 10+

Hey there. Spotify updated Android app. Now volume on Connect is 0 - 16, before it was something like 0 - 26. I like new update, as no need to press all day long to get 20, which was my favorite volume. Thanks. But now with this new volume, 10 is wel...

  • Visitor
  • Hey there.   Spotify updated Android app. Now volume on Connect is 0 - 16, before it was something like 0 - 26. I like new update, as no need to press all day long to get 20, which was my fa...
  • user-removed
  • Not applicable
  • 228 Views
  • 1 replies
  • 0 likes
  • Connect
  • 228 Views
  • 1 replies
  • 0 likes

Radio Feature Repeats the same songs over & over in sequence.

Your Radio Feature Repeats the same songs over & over in sequence. For EX: I choose the 70's, and your Radio plays the same songs over and over in sequence This has only occurred after my recent upgrade to your latest version last week. S.O.SI am in ...

  • Visitor
  • Your Radio Feature Repeats the same songs over & over in sequence.  For EX:  I choose the 70's, and your Radio plays the same songs over and over in sequence   This has only o...
  • user-removed
  • Not applicable
  • 294 Views
  • 5 replies
  • 0 likes
  • 294 Views
  • 5 replies
  • 0 likes

All of my starred tracks have gone, along with all my playlists. Could anyone please help?

I've logged in using username and pasword (not with facebook), but they're still missing. It may be a problem with syncing on different computers, as I've recently dowloaded spotify on my 3rd computer, and I've just noticed it now. If you know hw to ...

  • Casual Listener
  • I've logged in using username and pasword (not with facebook), but they're still missing. It may be a problem with syncing on different computers, as I've recently dowloaded spotify on my 3...
  • MattSuda
  • Spotify Star
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! Djämes Braun - Modgift

Hey, I wonder if you could add this album. It is just great! Thanks for considering it!

  • Newbie
  • Hey, I wonder if you could add this album. It is just great! Thanks for considering it!
  • MattSuda
  • Spotify Star
  • 188 Views
  • 1 replies
  • 0 likes
  • Other
  • 188 Views
  • 1 replies
  • 0 likes

Spam or not spam?

Dear Spotify Support, I've just found this in my spam folder... could you please confirm if it is legit?

survey.PNG
  • Casual Listener
  • Dear Spotify Support,   I've just found this in my spam folder... could you please confirm if it is legit?      
  • kimkimroed_13
  • Newbie
  • 3362 Views
  • 5 replies
  • 0 likes
  • Other
  • 3362 Views
  • 5 replies
  • 0 likes

Profile Picture on Spotify that is linked from Facebook

I noticed that Spotify takes your facebook picture if you link them together. So I was wondering if you can change the security of it on Spotify. I changed the profile picture for my Facebook to only me and my friends but I'm concerned about if it ch...

  • Newbie
  • I noticed that Spotify takes your facebook picture if you link them together. So I was wondering if you can change the security of it on Spotify. I changed the profile picture for my Facebook to only...
  • MattSuda
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Other
  • 161 Views
  • 1 replies
  • 0 likes

Windows 8 Mobile app

Hi,I've got a Nokia Lumia and when I got it I downloaded Spotify onto it. The other week I went to use the app and it wasn't there anymore, however in the Window's Shop it's saying its already installed and I can't download it again. Any idea's how I...

  • Newbie
  • Hi, I've got a Nokia Lumia and when I got it I downloaded Spotify onto it.   The other week I went to use the app and it wasn't there anymore, however in the Window's Shop it's saying its a...
  • 159 Views
  • 0 replies
  • 0 likes
  • music
  • 159 Views
  • 0 replies
  • 0 likes

Spotify Charts not working

I went on Spotify's Charts website( http://charts.spotify.com/?object=tracks&rank=most_streamed&country=global&windowtype=weekly&date=latest ) and I got a error saying :"charts.spotify is deprecated and data will not be refreshed until further notice...

  • Gig Goer
  • I went on Spotify's Charts website ( http://charts.spotify.com/?object=tracks&rank=most_streamed&country=global&windowtype=weekly&date=latest ) and I got a error sayin...
  • Erkan_Yılmaz
  • Community Legend
  • 1041 Views
  • 1 replies
  • 0 likes
  • Other
  • 1041 Views
  • 1 replies
  • 0 likes

Spotify Desktop Not Working on New Update

My spotify has been slow and messing up since the last "update". Not only are some of my favorit e features now gone (top 20 lists for instance), but my application keeps messing up my qeues and I keep having to end the program because my music will ...

  • Regular
  • My spotify has been slow and messing up since the last "update". Not only are some of my favorit e features now gone (top 20 lists for instance), but my application keeps messing up my qeues and I ke...
  • jag21
  • Regular
  • 357 Views
  • 2 replies
  • 0 likes
  • Other
  • 357 Views
  • 2 replies
  • 0 likes

Reflekt - Need to feel loved. Song availability.

Why is this song not available in Germany? When will this be available? https://play.spotify.com/track/5SLrtUVbd3Da748gYy3XdU

  • Newbie
  • Why is this song not available in Germany?   When will this be available?   https://play.spotify.com/track/5SLrtUVbd3Da748gYy3XdU
  • daan_v_g
  • Newbie
  • 198 Views
  • 1 replies
  • 1 likes
  • Other
  • 198 Views
  • 1 replies
  • 1 likes

Spotify for BlackBerry OS 7

Hello! I was wondering if Spotify still has an app for Blackberry OS 7 (e.g. Blackberry Bold 9900) that is working / supported? It seems like there was one in the past but I can't tell if it's still functional or not.Many thanks!

  • Casual Listener
  • Hello! I was wondering if Spotify still has an app for Blackberry OS 7 (e.g. Blackberry Bold 9900) that is working / supported? It seems like there was one in the past but I can't tell if it's still ...
  • ToolboxT
  • Roadie
  • 1175 Views
  • 1 replies
  • 0 likes
  • Other
  • 1175 Views
  • 1 replies
  • 0 likes

Solved!! Playlist track limits?

I currently have 3 playlists. I go to add a track to playlist 3 (the newest one) but it won't add it. I can add it to playlist 2, however. Playlist 3 only has 18 songs, but playlist 2 has 67 songs and i can keep adding more, but playlist 3 wont take ...

  • Regular
  • I currently have 3 playlists.  I go to add a track to playlist 3 (the newest one) but it won't add it.  I can add it to playlist 2, however.  Playlist 3 only has 18 songs, but playlist...
  • Laura_2015
  • Regular
  • 1330 Views
  • 4 replies
  • 0 likes
  • Other
  • 1330 Views
  • 4 replies
  • 0 likes

Cant Link Account on PS3

Today i linked my account to ps3 normally and used the app without problems, but tonight doing the same yields an error message saying "linking failed-account linking is not supported in thos country". How can this be since I am in Belgium, you canno...

  • Regular
  • Today i linked my account to ps3 normally and used the app without problems, but tonight doing the same yields an error message saying "linking failed-account linking is not supported in thos country...
  • Fgaletic
  • Regular
  • 3325 Views
  • 6 replies
  • 0 likes
  • Connect
  • 3325 Views
  • 6 replies
  • 0 likes

Radio repeating same songs

I find that i'm hearing the same songs and artists over and over. Sometimes I'll end up in a loop of repeats consisting of just 5-10 songs. Moreover, often the songs I'm hearing don't seem to match with the track/artist it's based on. I may hear the ...

  • Regular
  • I find that i'm hearing the same songs and artists over and over. Sometimes I'll end up in a loop of repeats consisting of just 5-10 songs.    Moreover, often the songs I'm hearing don't ...
  • user-removed
  • Not applicable
  • 165 Views
  • 1 replies
  • 0 likes
  • music
  • 165 Views
  • 1 replies
  • 0 likes

How to log out on ps4

Is it possible to log out on ps4 ?, I'd like to log in with another account. It seems impossible. Even if I uninstall the app, I'm automatically reconnected.

  • Newbie
  • Is it possible to log out on ps4 ?, I'd like to log in with another account. It seems impossible. Even if I uninstall the app, I'm automatically reconnected.
  • spotifyusernam3
  • Casual Listener
  • 1554 Views
  • 2 replies
  • 5 likes
  • Other
  • 1554 Views
  • 2 replies
  • 5 likes

Added music disappears

So, I have had spotify premium for a little while at the suggestion of my girlfriend and proceeded to save music and use it to find artists that I otherwise didn't know about. My issue lies herein: over the past couple weeks, I've added music to my a...

  • Casual Listener
  • So, I have had spotify premium for a little while at the suggestion of my girlfriend and proceeded to save music and use it to find artists that I otherwise didn't know about. My issue lies herein: o...
  • 154 Views
  • 0 replies
  • 0 likes
  • music
  • 154 Views
  • 0 replies
  • 0 likes