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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jrchopshop
  • Casual Listener
  • 5735 Views
  • 40 replies
  • 6 likes
  • Other
  • 5735 Views
  • 40 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18785 Views
  • 9 replies
  • 2 likes
  • Other
  • 18785 Views
  • 9 replies
  • 2 likes

Korn - Self titled

Hey.. Im looking at your korn catalogue and it seems youve got every one of their albums aside from their best one! Where is their self titled debut??

  • Newbie
  • Hey.. Im looking at your korn catalogue and it seems youve got every one of their albums aside from their best one! Where is their self titled debut??
  • Josh
  • Community Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

I pay for Unlimited why do I get ads on ps3?

Happy to finally have Spotify on ps3, but I pay for Spotify Unlimited yet get ads on ps3. Apparently I have to upgrade to premium but I'm not sure why, I am already paying a subscription to avoid ads and have unlimited access at home. Also the ps3 ap...

  • Casual Listener
  • Happy to finally have Spotify on ps3, but I pay for Spotify Unlimited yet get ads on ps3. Apparently I have to upgrade to premium but I'm not sure why, I am already paying a subscription to avoid ads...
  • jpw81
  • Casual Listener
  • 411 Views
  • 2 replies
  • 0 likes
  • Other
  • 411 Views
  • 2 replies
  • 0 likes

How come when i play destiny on ps4 with spotify in the background it stops completley

It use to play well while playing but know it just stops after 20-30 sec or as soon as i press x to start the game.

  • Regular
  • It use to play well while playing but know it just stops after 20-30 sec or as soon as i press x to start the game.
  • johnth
  • Regular
  • 589 Views
  • 2 replies
  • 0 likes
  • 589 Views
  • 2 replies
  • 0 likes

Spotify Connect isn't working anymore on Revo SuperConnect

Hi, Connect is not working anymore on the Revo SuperConnect with the Android-App as the remote. One or two weeks before everything worked fine. I have the lastest version of the app. Has anyone an idea, what to do ? best regards,Michael

  • Casual Listener
  • Hi,   Connect is not working anymore on the Revo SuperConnect with the Android-App as the remote.   One or two weeks before everything worked fine.   I have the lastest version o...
  • fomi
  • Casual Listener
  • 1853 Views
  • 2 replies
  • 0 likes
  • Connect
  • 1853 Views
  • 2 replies
  • 0 likes

connection timed out

hi ive got a logictech duet music system. it was all working fine then i changed my router and its all gone wrong. everything is connected and shows my playlists but instead of playing songs it just says connection timed out. i have all the third par...

  • Newbie
  • hi ive got a logictech duet music system. it was all working fine then i changed my router and its all gone wrong. everything is connected and shows my playlists but instead of playing songs it just ...
  • 752 Views
  • 0 replies
  • 0 likes
  • Logitech
  • 752 Views
  • 0 replies
  • 0 likes

Shuffle in general

Is it just me or doesn't Spotify's shuffle just shuffle enough? I usually listen to albums as a whole, but when I'm driving to work I usually just put on a playlist on shuffle. I have a 250 track playlist that I listen to most of the time and it just...

  • Newbie
  • Is it just me or doesn't Spotify's shuffle just shuffle enough? I usually listen to albums as a whole, but when I'm driving to work I usually just put on a playlist on shuffle. I have a 250 track pla...
  • hans-jürgen
  • Roadie
  • 267 Views
  • 1 replies
  • 0 likes
  • Other
  • 267 Views
  • 1 replies
  • 0 likes

Spotify premium on multiple devices

Hi everyone,First of all, I'm not the best with technology so please bear with me!I've got spotify premium to use mainly on my iPod and desktop (PC) and occasionally my phone. I've noticed that artists or songs I've saved on my iPod don't show up on ...

  • Newbie
  • Hi everyone, First of all, I'm not the best with technology so please bear with me! I've got spotify premium to use mainly on my iPod and desktop (PC) and occasionally my phone. I've noticed that...
  • Taylor
  • Community Legend
  • 220 Views
  • 1 replies
  • 0 likes
  • music
  • 220 Views
  • 1 replies
  • 0 likes

Unwanted play queue

Hi, On Sunday I wanted to put Marissa Nadler's entire album to play queue, and so I did. Yes, Spotify played the entire album, but now, every time I haven't chosen a certain song I want to listen, Spotify starts to play Nadler's album over and over a...

  • Newbie
  • Hi,   On Sunday I wanted to put Marissa Nadler's entire album to play queue, and so I did. Yes, Spotify played the entire album, but now, every time I haven't chosen a certain song I want to l...
  • shelyaj
  • Newbie
  • 313 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 313 Views
  • 2 replies
  • 0 likes

PS4 sign in trouble

So the subject really says it. I can't connect with my username, it just says "Sign in failed, please try again". And yes, they are the same username/password I use everywhere.When I try to use Connect with my iPhone/iPad, PS4 isn't even on the list....

  • Newbie
  • So the subject really says it. I can't connect with my username, it just says "Sign in failed, please try again". And yes, they are the same username/password I use everywhere. When I try to use C...
  • 239 Views
  • 0 replies
  • 0 likes
  • Other
  • 239 Views
  • 0 replies
  • 0 likes

Erratic Spotify Connect device list

I've got an NAD 7050 at home that works perfectly wih Spotify Connect. However, I'm at work now and I still see the NAD in my Spotify Connect devices list both on my Mac and my iPhone. I can even select it and it'll connect. Everything seems to indic...

  • Casual Listener
  • I've got an NAD 7050 at home that works perfectly wih Spotify Connect. However, I'm at work now and I still see the NAD in my Spotify Connect devices list both on my Mac and my iPhone. I can even sel...
  • bufflo
  • Newbie
  • 417 Views
  • 2 replies
  • 0 likes
  • Connect
  • 417 Views
  • 2 replies
  • 0 likes

[PS4] High Quality Streaming gets disabled constantly

I've noticed that when I use Spotify on the PS4, and then log in to Spotify on the PC, the "High Quality Streaming" option is greyed out, and I have to enable it again. Is there a way for me to prevent this happening so the setting sticks? I'm not su...

  • Newbie
  • I've noticed that when I use Spotify on the PS4, and then log in to Spotify on the PC, the "High Quality Streaming" option is greyed out, and I have to enable it again. Is there a way for me to preve...
  • 303 Views
  • 0 replies
  • 1 likes
  • Other
  • 303 Views
  • 0 replies
  • 1 likes

[PS4] Cannot link an account (country restrictions)

Hello! I am happy ps4 owner who is glad to get Spotify. But I cannot use it for a strange reason - it's impossible to link my PSN and my Spotify account because of counry restrictions. Some information:1) I live in Italy, so I have normal access to S...

  • Newbie
  • Hello!   I am happy ps4 owner who is glad to get Spotify. But I cannot use it for a strange reason - it's impossible to link my PSN and my Spotify account because of counry restrictions. Some ...
  • 872 Views
  • 0 replies
  • 0 likes
  • Other
  • 872 Views
  • 0 replies
  • 0 likes

Lost All of My Playlists

I signed into Spotify, via Facebook, like I have always done a few weeks ago and ALL of my playlists (some 30 in total) were just gone. Now, I'm talking about massive playlists, including one for all of the 2014 country album releases. It's maddening...

  • Casual Listener
  • I signed into Spotify, via Facebook, like I have always done a few weeks ago and ALL of my playlists (some 30 in total) were just gone. Now, I'm talking about massive playlists, including one for all...
  • atom1989
  • Community Legend
  • 263 Views
  • 5 replies
  • 0 likes
  • music
    Other
  • 263 Views
  • 5 replies
  • 0 likes

Too similar songs in all playlists (indie type stuff)

Hello! Don't know where to post this but I have some opinions on the playlists. I find that a lot of them sound the same, at least in the region I'm in (Sweden). Don't know about other regions. It's a lot of similar-sounding indie basically, some gui...

  • Newbie
  • Hello! Don't know where to post this but I have some opinions on the playlists.   I find that a lot of them sound the same, at least in the region I'm in (Sweden). Don't know about other regio...
  • 200 Views
  • 0 replies
  • 0 likes
  • music
  • 200 Views
  • 0 replies
  • 0 likes

Vollhass - Sonos connect with Spotify - Spotify Login / Facebook failure

Hi there, - Achtung - Vollhass Post -Just bough a Sonos System and now trying to play my Spotify music via Sonos. Problem 1:What do i have to do to play my Spotify stuff via Sonos? I got a hint to login to Spotify and change "stuff". Problem 2:I am n...

  • Newbie
  • Hi there,   - Achtung - Vollhass Post - Just bough a Sonos System and now trying to play my Spotify music via Sonos.   Problem 1: What do i have to do to play my Spotify stuff via Son...
  • 184 Views
  • 0 replies
  • 0 likes
  • 184 Views
  • 0 replies
  • 0 likes

Song Progress Indicator Not Working in Car Players

Hi,Even when using the latest version of Spotify for Windows Phone (5.1.5529.26509), no song progress indicator is displayed on car players while music is streamed via Bluetooth connection. This issue was tested both in a 2014 model Mazda CX-5 and a ...

  • Music Fan
  • Hi, Even when using the latest version of Spotify for Windows Phone (5.1.5529.26509), no song progress indicator is displayed on car players while music is streamed via Bluetooth connection. This is...
  • 182 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 182 Views
  • 0 replies
  • 0 likes

Download to LG smart tv

Hi,I read about the possibility to download Spotify to your smart TV, but when I try to do this I only get to choose from iOS, Windows, etc. I tried them all. Can someone tell me how I can get Spotify on my TV?Thanks!

  • Newbie
  • Hi, I read about the possibility to download Spotify to your smart TV, but when I try to do this I only get to choose from iOS, Windows, etc. I tried them all. Can someone tell me how I can get Spot...
  • 729 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 729 Views
  • 0 replies
  • 0 likes

Spotify abroad - Blackberry Q5 and Samsung S3

Hello I have an Australian Spotify account and am curently in Dubai, United Arab Emirates. Spotify is working perfectly fine on both my PC and my Mac laptops, but I cannot download, nor even access Spotify on either my Blackberry Q5, or Samsung Galax...

  • Casual Listener
  • Hello   I have an Australian Spotify account and am curently in Dubai, United Arab Emirates.   Spotify is working perfectly fine on both my PC and my Mac laptops, but I cannot download,...
  • Angela_Michelle
  • Casual Listener
  • 611 Views
  • 2 replies
  • 0 likes
  • Samsung
  • 611 Views
  • 2 replies
  • 0 likes

Spotify Connect with Philips SW750M Problem

Hello Community, i own the Philips SW750M Spotify Connect Speakers. When I stream regular songs from Spotify, it works very good, but when I want to play my own songs on my computer, the speakers doesn't play it. Can anyone help me? Thanks a lot

  • Newbie
  • Hello Community,   i own the Philips SW750M Spotify Connect Speakers. When I stream regular songs from Spotify, it works very good, but when I want to play my own songs on my computer, the spe...
  • MattSuda
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • Connect
    music
  • 381 Views
  • 1 replies
  • 0 likes

Playstation Music Premium Trial Shows As Spotify Free with Ads

Hey I had music unlimited ans switched to spotify playstation music. It synced and linked, and when I click upgrade on the desktop player it says I have shopify premium. But in the to of the player it says spotify free and shows ads in the bottom and...

  • Visitor
  • Hey I had music unlimited ans switched to spotify playstation music. It synced and linked, and when I click upgrade on the desktop player it says I have shopify premium. But in the to of the player i...
  • user-removed
  • Not applicable
  • 433 Views
  • 3 replies
  • 0 likes
  • Windows
  • 433 Views
  • 3 replies
  • 0 likes