Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 726 Views
  • 5 replies
  • 2 likes
  • Other
  • 726 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17252 Views
  • 8 replies
  • 1 likes
  • Other
  • 17252 Views
  • 8 replies
  • 1 likes

Are offers still valid if purchased as a gift card?

There is an offer going right now which gives you 2 months free when you buy one month premium. I would like to get this for a friend.. but if i buy the 1 month premium through a gift card, would I still get the 2 free months?

  • Newbie
  • There is an offer going right now which gives you 2 months free when you buy one month premium. I would like to get this for a friend.. but if i buy the 1 month premium through a gift card, would I s...
  • user-removed
  • Not applicable
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Solved!! Re: can't find a song

i knw this playlist and tried it but the 2 songs that i want from it is lock. i cannot click on it

  • Casual Listener
  • i knw this playlist and tried it but the 2 songs that i want from it is lock. i cannot click on it
  • user-removed
  • Not applicable
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Spotify para Firefox os

Cuando Spotify esté disponible para Firefox OS avisen que me hago la cuenta premium. Mientras tanto no.

  • Casual Listener
  • Cuando Spotify esté disponible para Firefox OS avisen que me hago la cuenta premium. Mientras tanto no.
  • 278 Views
  • 0 replies
  • 0 likes
  • Other
  • 278 Views
  • 0 replies
  • 0 likes

Aplicación Spotify Firefox OS

Hola mi pregunta es si piensan sacar la aplicación para el nuevo S.O. para Smartphones Firefox OS, de verdad seria genial que los usuarios de este nuevo S.O. Móvil podamos tener la oportunidad de llevar nuestra música a cualquier parte con esta gran ...

  • Newbie
  • Hola mi pregunta es si piensan sacar la aplicación para el nuevo S.O. para Smartphones Firefox OS, de verdad seria genial que los usuarios de este nuevo S.O. Móvil podamos tener la oportunidad de lle...
  • elpiayito
  • Casual Listener
  • 788 Views
  • 3 replies
  • 2 likes
  • Other
  • 788 Views
  • 3 replies
  • 2 likes

Windows Phone 8 - Follow Artitst ?

I was just went into spotify on my windows phone to follow an artist I found via shazaam. But I cant for the life of me find the follow link. I cant imaging its not there. Can someone please show me where that is. When I search an artist and click on...

  • Casual Listener
  • I was just went into spotify on my windows phone to follow an artist I found via shazaam. But I cant for the life of me find the follow link.   I cant imaging its not there. Can someone plea...
  • 155 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 155 Views
  • 0 replies
  • 0 likes

[WP8] Spotify is still not free for Turkish wp users

Spotify still requires a premium account to log in for those who live in Turkey. I could log in when it became free to wp user with v4.0 update. After the next update(v4.1 and v4.2 I guess) I couldn't log in anymore. I also asked my turkish friends i...

  • Casual Listener
  • Spotify still requires a premium account to log in for those who live in Turkey. I could log in when it became free to wp user with v4.0 update. After the next update(v4.1 and v4.2 I guess) I couldn'...
  • Rohin
  • Casual Listener
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Solved!! I need to FORGET a device

I know normally people are having trouble connecting, but I actually need to FORGET a device! I helped set up a friends Heos system and now his speaker I used to test is showing as an available device all the time.

  • Casual Listener
  • I know normally people are having trouble connecting, but I actually need to FORGET a device!   I helped set up a friends Heos system and now his speaker I used to test is showing as an avai...
  • Takon074
  • Casual Listener
  • 12333 Views
  • 3 replies
  • 0 likes
  • Denon
  • 12333 Views
  • 3 replies
  • 0 likes

Solved!! HR contact- job vacancy

hi- brand new to the forum, apologies for the lack of introduction.Really trying to find a way to contact someone to discuss a UK job vacancy... Any help or suggestions appreciated. It's quite urgent.Thanks again.S

  • Newbie
  • hi- brand new to the forum, apologies for the lack of introduction. Really trying to find a way to contact someone to discuss a UK job vacancy... Any help or suggestions appreciated. It's quit...
  • Merik
  • Community Legend
  • 867 Views
  • 4 replies
  • 0 likes
  • 867 Views
  • 4 replies
  • 0 likes

Spotify Connect for Desktop and Windows Phone

When can we expect Spotify Connect support in the Windows desktop program? (to control another device, and to be controlled by phone/tablet) And when can we expect Spotify Connect in the Windows Phone app? Also, the "my year in music" doesn't work. I...

  • Casual Listener
  • When can we expect Spotify Connect support in the Windows desktop program? (to control another device, and to be controlled by phone/tablet) And when can we expect Spotify Connect in the Window...
  • Cthugha
  • Casual Listener
  • 452 Views
  • 1 replies
  • 0 likes
  • Connect
    Onkyo
    WP 8
  • 452 Views
  • 1 replies
  • 0 likes

two different songs.. same song

ARTIST:D-WHY ALBUM:DONT FLATTER YOURSELF SONGS: 1 .ALL GOOD (FEAT. HITBOY) 2. STEALING YOUTH THESE SONGS ARE THE SAME! THE SONG "ALL GOOD" IS ACTUALLY THE SONG "STEALING YOUTH" SO THE OTHER SONG ISNT EVEN AVAILABLE. SO YOU HAVE TWO "STEALING YOUTHS" ...

  • Newbie
  • ARTIST:D-WHY ALBUM:DONT FLATTER YOURSELF SONGS: 1 .ALL GOOD (FEAT. HITBOY)                2. STEALING YOUTH   ...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Spotify App on LG TV's

Hi - I'm just wondering why Spotify App is not available on LG TV's in New Zealand - it's available in Australia. Really disapointed we can't use it on our new Smart TV Anyone know why this is?

  • Newbie
  • Hi - I'm just wondering why Spotify App is not available on LG TV's in New Zealand - it's available in Australia. Really disapointed we can't use it on our new Smart TV 😞   Anyone know wh...
  • 254 Views
  • 0 replies
  • 0 likes
  • 254 Views
  • 0 replies
  • 0 likes

Albums didnt displayed

Hi, I have a lot of albums added to my music, they arent displayed on windows.... On my phone there are still there, but on windows I have to save the agaian ¬¬

  • Newbie
  • Hi, I have a lot of albums added to my music, they arent displayed on windows.... On my phone there are still there, but on windows I have to save the agaian ¬¬
  • 305 Views
  • 0 replies
  • 0 likes
  • WD
  • 305 Views
  • 0 replies
  • 0 likes

Re: What happened to Hoodoo Gurus?

I am another Hoodoo Gurus fan, and very disappointed with Spotify about it...

  • Newbie
  • I am another Hoodoo Gurus fan, and very disappointed with Spotify about it...
  • scottypie123
  • Music Fan
  • 1472 Views
  • 2 replies
  • 8 likes
  • 1472 Views
  • 2 replies
  • 8 likes

Cannot see my activity feed!!!

I cannot see my activity feed. I follow over 20 people/bands. I have had spotify for at least 2 years now, and the premium version for most of that time. I used to be able to see the activity feed, but i haven't been able to see it for a while now. I...

  • Casual Listener
  • I cannot see my activity feed. I follow over 20 people/bands. I have had spotify for at least 2 years now, and the premium version for most of that time. I used to be able to see the activity feed, b...
  • user-removed
  • Not applicable
  • 1842 Views
  • 5 replies
  • 1 likes
  • 1842 Views
  • 5 replies
  • 1 likes

Re: Where on earth has James Bay gone?

Hello: @Josh_wren What is your listening region? I am in the U.S. and I see available to me The Dark Morning E.P. Let It Go E.P. and as well as Hold Back The River E.P. might just be a regional thing with his music for your listening region, sometime...

  • Visitor
  • ...hread to https://community.spotify.com/t5/Help-Other-Partner-Devices/bd-p/002 the Rockstars and Mods have been asked to keep music request and messages about missing music there.   Also have a...
  • Josh_wren
  • Newbie
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

KINDLE FIRE -- music won't play on kindle

For the first year or so my kindle would play my spotify premium songs just fine. Last week the kindle fire stopped being able to play the songs. The songs continue to play on my computer. Any idea of how to get them to play again on the kindle fire?...

  • Newbie
  • For the first year or so my kindle would play my spotify premium songs just fine. Last week the kindle fire stopped being able to play the songs. The songs continue to play on my computer. Any idea o...
  • melinda82
  • Casual Listener
  • 3804 Views
  • 3 replies
  • 0 likes
  • 3804 Views
  • 3 replies
  • 0 likes

Spotify connect wont play on my beoplay A9 speaker

Just get 7-days spotify premiun trial.
I can not connect spotify to my beoplay A9 speaker througt spotify connect.
A9 shows in the connects list, but i cant choose it.
Tried both from my ipad and android phone.
Both devices is on the same wifi network.
Th...

  • Casual Listener
  • Just get 7-days spotify premiun trial.<br>I can not connect spotify to my beoplay A9 speaker througt spotify connect.<br>A9 shows in the connects list, but i cant choose it.<br>Trie...
  • user-removed
  • Not applicable
  • 4999 Views
  • 19 replies
  • 0 likes
  • Other
  • 4999 Views
  • 19 replies
  • 0 likes

Spotify on Onkyo - no shuffle/random for playlists?

So there's no Browse, Discover or Radio available for Spotify on Onkyo receivers. But how about just regular shuffle/random? I can't use the button on the remote while I'm in Spotify

  • Regular
  • So there's no Browse, Discover or Radio available for Spotify on Onkyo receivers. But how about just regular shuffle/random? I can't use the button on the remote while I'm in Spotify
  • Repelstale
  • Regular
  • 467 Views
  • 1 replies
  • 1 likes
  • Onkyo
  • 467 Views
  • 1 replies
  • 1 likes

Solved!! The Pinkprint Deluxe Explicit version contains Anaconda song without Nicki's verses

This is really confusing - why is the only explicit deluxe version of the album missing most of the Anaconda song? This must be a mistake, no way the label actually wanted the album to be this way. Nicki Minaj – The Pinkprint (Deluxe)

  • Music Fan
  • This is really confusing - why is the only explicit deluxe version of the album missing most of the Anaconda song? This must be a mistake, no way the label actually wanted the album to be this way. ...
  • beowafle
  • Music Fan
  • 3917 Views
  • 4 replies
  • 0 likes
  • Pop
    Rap
  • 3917 Views
  • 4 replies
  • 0 likes