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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

AShipley

Visitor

28202 Views

152 replies

14 likes

Other
  • 28202 Views
  • 152 replies
  • 14 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

のぞみ

Visitor

23824 Views

9 replies

2 likes

Other
  • 23824 Views
  • 9 replies
  • 2 likes

How do I get a refund for premium?

Hi,I have recently bought a sonos play 1 which has been great with spotify until my premium expired. I've tried to re-authorise spotify so I can keep playing through sonos which has not been successful. I now have paid for 2 spotify premium accounts ...

Casual Listener

Hi, I have recently bought a sonos play 1 which has been great with spotify until my premium expired. I've tried to re-authorise spotify so I can keep playing through sonos which has not been succes...

jean3601

Community Legend

548 Views

3 replies

0 likes

Connect
  • 548 Views
  • 3 replies
  • 0 likes

Accidentally removed song from "Your Music > Songs" section.

Went to go play it, but the mouse just kinda landed on the checkmark that turns into a X and removes things with no confirmation at all. :'( It would be the last song removed, starts with an A. That's all I know. 3: @Jamie, because I see a different ...

Visitor

Went to go play it, but the mouse just kinda landed on the checkmark that turns into a X and removes things with no confirmation at all.  :'(   It would be the last song removed...

309 Views

0 replies

0 likes

Other
  • 309 Views
  • 0 replies
  • 0 likes

Spotify app missing from Samsung Smart Hub

Hello, I have recently bought a 4K UHD Samsung TV with model number: UN60JU650DFXZA I cannot find the Spotify app in the Smart Hub and I can only see a couple of similar/comparable models supporting the app. Do you know if the app will be available l...

Visitor

Hello,   I have recently bought a 4K UHD Samsung TV with model number: UN60JU650DFXZA   I cannot find the Spotify app in the Smart Hub and I can only see a couple of similar/comparable ...

1155 Views

0 replies

1 likes

Samsung
  • 1155 Views
  • 0 replies
  • 1 likes

My Spotify won't let me sign in through Facebook

Randomly my spotify signed out one day and when I tried to log in through my Facebook (which is where I created spotify through) it keeps saying log in failed and my username/password is either wrong or I should sign up for a spotify account. Please ...

Casual Listener

Randomly my spotify signed out one day and when I tried to log in through my Facebook (which is where I created spotify through) it keeps saying log in failed and my username/password is either wrong...

Ericclymer

Casual Listener

509 Views

2 replies

0 likes

Mac
Web Player
Windows
  • 509 Views
  • 2 replies
  • 0 likes

PS3 no playlists... zero

My PS3's spotify App shoes absolutely zero playlists. None. My case was given the hot-potato treatment by Spotify's completely useless "Customer Service" human-bots until they got bored and told me to talk to Sony. Anyone know if this is a service is...

Casual Listener

My PS3's spotify App shoes absolutely zero playlists.  None.     My case was given the hot-potato treatment by Spotify's completely useless "Customer Service" human-bots until they g...

215 Views

0 replies

0 likes

Other
  • 215 Views
  • 0 replies
  • 0 likes

Discover Weekly not updated since May, not under "Discover"

Hey Folks, The Discover Weekly playlist under my Playlist section has been stuck on the same 30 songs since May 4th, 2015. I've tried to find and follow Discover Weekly under Browse/Discover but all I can see are albums recommended to me. No playlist...

Casual Listener

Hey Folks,   The Discover Weekly playlist under my Playlist section has been stuck on the same 30 songs since May 4th, 2015.    I've tried to find and follow Discover Weekly under ...

202 Views

0 replies

0 likes

Other
  • 202 Views
  • 0 replies
  • 0 likes

Spotify Has Switched 2 Songs

The album Young States by Citizen has 2 tracks that have been switched. While the names of the songs are in the right order within the album the tracks themselves are switched. The tracks are I Still Shut My Eyes and Right Through. Check out their ba...

Casual Listener

The album Young States by Citizen has 2 tracks that have been switched. While the names of the songs are in the right order within the album the tracks themselves are switched. The tracks are I Still...

399 Views

0 replies

2 likes

Other
  • 399 Views
  • 0 replies
  • 2 likes

Spotify thinks I'm abroad

For some stupid reason I can't log in using my Facebook account as it thinks I'm abroad and now I have had to create an account with new details can my account be reset as I would actually like to go premium my email address isAlexanderpointer@outloo...

Newbie

For some stupid reason I can't log in using my Facebook account as it thinks I'm abroad and now I have had to create an account with new details can my account be reset as I would actually like to go...

imk2

Spotify Legend

398 Views

1 replies

0 likes

Web Player
  • 398 Views
  • 1 replies
  • 0 likes

Update description

Dear Spotify,I have been a "paying" Spotify customer on 2 different accounts since 2010. I have always looked forward to updates to my Spotify apps. Today I saw that you were offering a new update, but in your description you wrote: "We're always mak...

Casual Listener

Dear Spotify, I have been a "paying" Spotify customer on 2 different accounts since 2010. I have always looked forward to updates to my Spotify apps. Today I saw that you were offering a new updat...

616 Views

0 replies

3 likes

Updates description
  • 616 Views
  • 0 replies
  • 3 likes

Missing playlists with device password

Hi I have a problem with Spotifys devicepassword. My wife has a Spotify premium account that is tied to her Facebook account so she needs to use a devicepassword on a Squeezebox or UE Radio. The last couple of months her playlists are missing from th...

Newbie

Hi   I have a problem with Spotifys devicepassword. My wife has a Spotify premium account that is tied to her Facebook account so she needs to use a devicepassword on a Squeezebox or UE Radio....

1005 Views

0 replies

0 likes

Logitech
Other
  • 1005 Views
  • 0 replies
  • 0 likes

[BB] Blackberry spotify app wont log in.

hello all. I just recently signed up for spotify premium, after trying out a friends account for a while. His account worked just fine on my blackberry, but now that i have my own account it wont let me log in. and it throw up the message "A premium ...

Newbie

hello all. I just recently signed up for spotify premium, after trying out a friends account for a while. His account worked just fine on my blackberry, but now that i have my own account it wont...

jdoe03745

Newbie

1081 Views

3 replies

0 likes

  • 1081 Views
  • 3 replies
  • 0 likes

My private playlists are appearing on my profile under public playlists

I keep the vast majority of my playlists private. My default setting is to have all new playlists be private. Even before then, I would make them private as soon as I created the playlist. However, I was looking at my profile today, and noticed that ...

Casual Listener

I keep the vast majority of my playlists private. My default setting is to have all new playlists be private. Even before then, I would make them private as soon as I created the playlist. However, I...

raptortrax

Newbie

493 Views

1 replies

0 likes

Other
  • 493 Views
  • 1 replies
  • 0 likes

Spotify in Facebook Activity Log

Hello, I have many entries form the Spotify app in my Facebook Activity log. I want to keep them but change them all at once so only I can see them. Is this possible? Actually all my friend can see them. I mean every title I play thank you

Newbie

Hello,   I have many entries form the Spotify app in my Facebook Activity log. I want to keep them but change them all at once so only I can see them. Is this possible? Actually all my frien...

jokersbeb666

Newbie

2359 Views

2 replies

0 likes

Other
  • 2359 Views
  • 2 replies
  • 0 likes

Philips smart television; songs don't play automatically

When I add a playlist through the desktop version of Spotify and I select a song from the playlist on my television it only plays that song instead of playing all of them in the playlist; how can I solve this?

Newbie

When I add a playlist through the desktop version of Spotify and I select a song from the playlist on my television it only plays that song instead of playing all of them in the playlist; how can I s...

358 Views

0 replies

0 likes

Philips
  • 358 Views
  • 0 replies
  • 0 likes

Login issue with onkyo

I just bought an onkyo tx-nr609. I tried to use my device login and password and it will not work. I verified I have internet connectivity on the onkyo. The device is using a cat5 LAN connection, not wireless. My iPad and iPhone devices work just fin...

Newbie

I just bought an onkyo tx-nr609. I tried to use my device login and password and it will not work. I verified I have internet connectivity on the onkyo. The device is using a cat5 LAN connection,...

cbr908rr

Casual Listener

2507 Views

12 replies

4 likes

  • 2507 Views
  • 12 replies
  • 4 likes

Samsung-Smart TV Application

I bought Smart Tv Samsung model 3D HD JU7000 (2015). Why I have not Spotify app.? Thank you

Newbie

I bought Smart Tv Samsung model  3D HD JU7000 (2015). Why I have not Spotify app.? Thank you

466 Views

0 replies

0 likes

Samsung
  • 466 Views
  • 0 replies
  • 0 likes

Facebook activity log

My music is no longer showing on my facebook activity log. It used to be fine and I haven't changed any settings. I've tried deleting the app and re connecting, but no joy.Anyone else had this issue?

Visitor

My music is no longer showing on my facebook activity log. It used to be fine and I haven't changed any settings. I've tried deleting the app and re connecting, but no joy. Anyone else had this...

Upsala101

Regular

3077 Views

3 replies

0 likes

Mac
Web Player
  • 3077 Views
  • 3 replies
  • 0 likes

My Starred Playlist Wont Stay Public!

Hello! My user on Spotify is Sopheater. My Starred playlist had about 100 hours worth of songs and I would love for it to be public, but whenever i switch it to public, itll default back to privite! Nobody is ever able to see it! This is really upset...

Newbie

Hello! My user on Spotify is Sopheater. My Starred playlist had about 100 hours worth of songs and I would love for it to be public, but whenever i switch it to public, itll default back to privite! ...

theoryshaw

Casual Listener

1008 Views

2 replies

0 likes

Web Player
  • 1008 Views
  • 2 replies
  • 0 likes

Playstaion app playback

Playback while playing a game skips and buffers so badly that it makes the feature unusable. Please fix pretty please please.

Newbie

Playback while playing a game skips and buffers so badly that it makes the feature unusable. Please fix pretty please please.

Goodman

Spotify Legend

730 Views

1 replies

0 likes

  • 730 Views
  • 1 replies
  • 0 likes