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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Jswaz
  • Visitor
  • 15100 Views
  • 96 replies
  • 10 likes
  • Other
  • 15100 Views
  • 96 replies
  • 10 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20874 Views
  • 9 replies
  • 2 likes
  • Other
  • 20874 Views
  • 9 replies
  • 2 likes

Solved!! Support site pictures broken

The pictures on the support site don't display due to permission issues

  • Casual Listener
  • The pictures on the support site don't display due to permission issues
  • MattSuda
  • Spotify Star
  • 477 Views
  • 2 replies
  • 0 likes
  • Other
  • 477 Views
  • 2 replies
  • 0 likes

Solved!! Sync Offline Playlists on all devices

Hi everyone,i have a question and didnt find an answer on the forums: Is there a way to automatically get a playlist offline on my second device if i make it offline on my first device?The idea behind: I have a second mobile in my car which should au...

  • Casual Listener
  • Hi everyone, i have a question and didnt find an answer on the forums:   Is there a way to automatically get a playlist offline on my second device if i make it offline on my first device? T...
  • tropisch
  • Casual Listener
  • 1059 Views
  • 2 replies
  • 0 likes
  • Other
  • 1059 Views
  • 2 replies
  • 0 likes

No puedo iniciar sesion en mi Lumia 630

Hola !No puedo inicar sesión en mi Lumia con WP 8.1 Denim. Trato de ingresar a mi cuenta con las opciones de usuario y a traves de facebook pero no puedo entrar. La app es la ultima version de la tienda.Traté con la red Wi-fi de mi casa y la red del ...

  • Newbie
  • Hola ! No puedo inicar sesión en mi Lumia con WP 8.1 Denim. Trato de ingresar a mi cuenta con las opciones de usuario y a traves de facebook pero no puedo entrar. La app es la ultima version de la t...
  • 419 Views
  • 0 replies
  • 3 likes
  • 419 Views
  • 0 replies
  • 3 likes

[WINDOWS PHONE] Spotify doesnt Work on WP10 Insider Preview

Deutsch:Liebes Spotify Team, ich darf nun seit einiger Zeit die Windows 10 Preview auf meinem Windows Phone (Nokia Lumia 630) nutzen.Ich habe mir nun gestern Spotify Premium gekauft und es funktioniert nichts!Die App stürzt sofort ab, wenn ich versuc...

  • Newbie
  • Deutsch: Liebes Spotify Team,   ich darf nun seit einiger Zeit die Windows 10 Preview auf meinem Windows Phone (Nokia Lumia 630) nutzen. Ich habe mir nun gestern Spotify Premium gekauft und ...
  • 446 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 446 Views
  • 0 replies
  • 0 likes

Spotify playlist in SONOS

Hi, I use spotify through the sonos app on my Ipad. When I want to play a spotify playlist, I have the following problem: I can either play the whole playlist or just a single song. When I want to start the playlist for example beginning with the thi...

  • Newbie
  • Hi, I use spotify through the sonos app on my Ipad. When I want to play a spotify playlist, I have the following problem: I can either play the whole playlist or just a single song. When I want to st...
  • 346 Views
  • 0 replies
  • 0 likes
  • 346 Views
  • 0 replies
  • 0 likes

Zwei Alben haben unterbrochene und zu kurze tracks

Hallo!Die folgenden zwei Alben haben unterbrochene, teilweise deutlich zu kurze tracks:Das Album "Istanbul" von "Fazil Say" ist unvollstaendig.Es fehlen zwar keine tracks, dafuer sind aber 3 tracks unvollstaendig und brechen mitten drin ab. Die Laufz...

  • Newbie
  • Hallo! Die folgenden zwei Alben haben unterbrochene, teilweise deutlich zu kurze tracks: Das Album "Istanbul" von "Fazil Say" ist unvollstaendig. Es fehlen zwar keine tracks, dafuer sind aber 3 tr...
  • 389 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 389 Views
  • 0 replies
  • 0 likes

Web Player shows Error: The playlist failed to load

Am using Google Chrome and have reset my browser and tried in Firefox and IE but still doesn't work but loads ok on the Desktop Application.Any ideas?Thanks

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  • Casual Listener
  • Am using Google Chrome and have reset my browser and tried in Firefox and IE but still doesn't work but loads ok on the Desktop Application. Any ideas? Thanks  
  • pshirley
  • Casual Listener
  • 1103 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 1103 Views
  • 2 replies
  • 0 likes

I thought I paid for premium but loI paid for premium but can't play of line frustrating. Help

Hi I thought I paid for premium 9.99 but cant listen to my music of line. Please could someone help. Tracey

  • Newbie
  • Hi I thought I paid for premium 9.99 but cant listen to my music of line. Please could someone help. Tracey
  • MattSuda
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Solved!! Playlist wont load

Hi, Playlist: https://open.spotify.com/user/abigailwilliams/playlist/7smvf5l5S3uvc0z8WOp1WBDesktop Version: 1.0.8.59.gee82e7e6Android Version: 3.1.0.1117 I have had Spotify for a while now. I have one playlist that I add to all the time. It has abour...

  • Music Fan
  • Hi,   Playlist: https://open.spotify.com/user/abigailwilliams/playlist/7smvf5l5S3uvc0z8WOp1WB Desktop Version: 1.0.8.59.gee82e7e6 Android Version: 3.1.0.1117   I have had Sp...
  • abigailwilliams
  • Music Fan
  • 575 Views
  • 2 replies
  • 0 likes
  • Web Player
    Windows
  • 575 Views
  • 2 replies
  • 0 likes

Spotify Connect does not recognize my Bose SoundTouch host system!

Spotify Connect does not recognize my Bose SoundTouch host system (the main control system), it only allows me to connect to the add-on speakers (the speakers in other rooms controlled by the host). The host doesn't show up as a connect option, which...

  • Newbie
  • Spotify Connect does not recognize my Bose SoundTouch host system (the main control system), it only allows me to connect to the add-on speakers (the speakers in other rooms controlled by the host). ...
  • 383 Views
  • 0 replies
  • 0 likes
  • Connect
    Other
  • 383 Views
  • 0 replies
  • 0 likes

Albums Randomly Stop Working

Why is it that I will save an album and it will be working fine and then out of no where some or all of the songs are no longer available, but then ofter later on they start working again? I have had this happen a few times and several of them I have...

  • Visitor
  • Why is it that I will save an album and it will be working fine and then out of no where some or all of the songs are no longer available, but then ofter later on they start working again? I hav...
  • user-removed
  • Not applicable
  • 245 Views
  • 1 replies
  • 0 likes
  • Web Player
    Windows
  • 245 Views
  • 1 replies
  • 0 likes

web player display problem in chinese

display problem in chinesethe discover page will look like what i uploadedcould you fix this problem?

  • Gig Goer
  • display problem in chinese the discover page will look like what i uploaded could you fix this problem?
  • 381 Views
  • 0 replies
  • 2 likes
  • Web Player
  • 381 Views
  • 0 replies
  • 2 likes

Tivo/Shuffling

Does anyone know how to shuffle songs within a playlist when playing Spotify on the Tivo? I can do it no problem on my iPhone, but it does not seem to have an option to do it on the Tivo. Thanks! Jim

  • Newbie
  • Does anyone know how to shuffle songs within a playlist when playing Spotify on the Tivo?  I can do it no problem on my iPhone, but it does not seem to have an option to do it on the Tivo. &nb...
  • Mobaraki
  • Casual Listener
  • 3110 Views
  • 9 replies
  • 9 likes
  • 3110 Views
  • 9 replies
  • 9 likes

[WP8] A better app on WP8?

Hello! I've been a customer for premium for years now, using it on my iPhones, from the 3 to the 3GS, 4 and then lastly the 4S, and I've seen the app develope as the years went on. The app has developed from bad to great and it's now a pleasure using...

  • Casual Listener
  • Hello!   I've been a customer for premium for years now, using it on my iPhones, from the 3 to the 3GS, 4 and then lastly the 4S, and I've seen the app develope as the years went on. The app...
  • LeronJones
  • Regular
  • 679 Views
  • 4 replies
  • 0 likes
  • WP 8
  • 679 Views
  • 4 replies
  • 0 likes

Solved!! No Metallica, Rammstein or AC/DC?

I think it's a little bit disappointing seeing there's little to no songs by Metallica, Rammstein and AC/DC. I could possibly find a bunch more artists that aren't on spotity. But how come we don't have access to the music by these artists? I'm a pre...

  • Regular
  • I think it's a little bit disappointing seeing there's little to no songs by Metallica, Rammstein and AC/DC.   I could possibly find a bunch more artists that aren't on spotity. But how come...
  • hans-jürgen
  • Roadie
  • 85360 Views
  • 48 replies
  • 18 likes
  • 85360 Views
  • 48 replies
  • 18 likes

Song-Radio doesn't work over different (Spotify Connect) devices at same time (anymore)

In current Versions of the Clients (Android, Windows, Spotify Connect Device (Yamaha CD-N301)) the Song-Radio function doesn't sync the Song-Radio List* (not the playlist!) correct over different devices. For example, if I start a Song-Radio on Andro...

  • Visitor
  • In current Versions of the Clients (Android, Windows, Spotify Connect Device (Yamaha CD-N301)) the Song-Radio function doesn't sync the Song-Radio List* (not the playlist!) correct over different dev...
  • 581 Views
  • 0 replies
  • 1 likes
  • Connect
    Other
  • 581 Views
  • 0 replies
  • 1 likes

Shuffle doesn't work correctly on PS4 app

On PlayStation 4 when I use shuffle on playlists which have songs from multiple artists it only plays one artist at a time. For example I have a Rock-playlist containing Disco Ensemble, Billy Talent and Offspring. When I hit play, it starts playing D...

  • Casual Listener
  • On PlayStation 4 when I use shuffle on playlists which have songs from multiple artists it only plays one artist at a time.   For example I have a Rock-playlist containing Disco Ensemble, Bill...
  • 488 Views
  • 0 replies
  • 0 likes
  • Other
  • 488 Views
  • 0 replies
  • 0 likes

Web Player wont connect

Just keeps saying "Connecting to Spotify...." but never connects.

  • Casual Listener
  • Just keeps saying "Connecting to Spotify...." but never connects.
  • tvodotcom
  • Casual Listener
  • 510 Views
  • 4 replies
  • 0 likes
  • Web Player
  • 510 Views
  • 4 replies
  • 0 likes

Can no longer save albums to my music

For some reason now, using either the web player or the Android app, I can no longer save any albums. When I click or tap save absolutely nothing happens. Is there a limit as to how many albums we can save to our music collection?

  • Regular
  • For some reason now, using either the web player or the Android app, I can no longer save any albums. When I click or tap save absolutely nothing happens. Is there a limit as to how many albums we ca...
  • toffermorgan
  • Casual Listener
  • 497 Views
  • 2 replies
  • 0 likes
  • Web Player
  • 497 Views
  • 2 replies
  • 0 likes

Solved!! donde guarda la musica en nokia lumia 635

buenas noches, tengo la cuenta premium y la uso en mi nokia lumia 635. necesito saber donde se almacena la musica en mi celular para poder administar ya que me qedo sin lugar de alamacenamiento.busque en todos lados y no encuentro la ubicacion

  • Casual Listener
  • buenas noches, tengo la cuenta premium y la uso en mi nokia lumia 635. necesito saber donde se almacena la musica en mi celular para poder  administar ya que me qedo sin lugar de alamacenamiento...
  • fedecampo
  • Casual Listener
  • 635 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 635 Views
  • 2 replies
  • 0 likes