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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • boom_boom_pow
  • Newbie
  • 2203 Views
  • 19 replies
  • 6 likes
  • Other
  • 2203 Views
  • 19 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17791 Views
  • 8 replies
  • 2 likes
  • Other
  • 17791 Views
  • 8 replies
  • 2 likes

Solved!! What Happened with John Fogerty new album? "Wrote a Song for Everyone"

The album "Wrote A Song For Everyone" by John Fogerty is gone. The previously link was here https://play.spotify.com/album/2G6chemqdiNHxEw1ucZ7pw but now I can't listen to any song. What happened?

  • Visitor
  • The album "Wrote A Song For Everyone" by John Fogerty is gone. The previously link was here https://play.spotify.com/album/2G6chemqdiNHxEw1ucZ7pw but now I can't listen to any song. What happened?
  • blake
  • Community Legend
  • 1511 Views
  • 5 replies
  • 0 likes
  • Other
  • 1511 Views
  • 5 replies
  • 0 likes

[ONKYO] Playlist structure only partially synced

I recently changed the way I organize playlists and folders in Spotify. I didn't create any new playlists, just new folders and structure. Only part of this reorganization appears to be synced to the Onkyo client; not all new folders exist and not al...

  • Gig Goer
  • I recently changed the way I organize playlists and folders in Spotify. I didn't create any new playlists, just new folders and structure. Only part of this reorganization appears to be synced to the...
  • boomshot
  • Regular
  • 588 Views
  • 3 replies
  • 2 likes
  • 588 Views
  • 3 replies
  • 2 likes

Windows Phone 8 App can only play one song

I am a Spotify premium subscriber. I am trying to listen to playlists on my Windows Phone (HTC 8S) but the app will only play one song, and then stop playing. Doesn't matter what playlist. I have tried uninstalling/reinstalling the app a number of ti...

  • Roadie
  • I am a Spotify premium subscriber. I am trying to listen to playlists on my Windows Phone (HTC 8S) but the app will only play one song, and then stop playing. Doesn't matter what playlist. I have tri...
  • joeyfallon
  • Newbie
  • 515 Views
  • 2 replies
  • 1 likes
  • WP 8
  • 515 Views
  • 2 replies
  • 1 likes

Volbeat "Beyond Hell / Above Heaven" songs not playable

Hello, the Volbeat album "Beyond Hell / Above Heaven" isn't working as it should be!The songs are not playing. I have checked it but it's just this particular Volbeat album which isn't working properly!I even restarted my Spotify to make sure it was ...

  • Newbie
  • Hello, the Volbeat album "Beyond Hell / Above Heaven" isn't working as it should be! The songs are not playing. I have checked it but it's just this particular Volbeat album which isn't working ...
  • 260 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 260 Views
  • 0 replies
  • 0 likes

Change the storage location for offline files on Windows Phone 8

Hi, how can I change the storage location for the offline files on Windows Phone 8. There is always too less space on the default location but enough free space on the inserted SD card. Other apps allow the change of the storage location, for example...

  • Casual Listener
  • Hi, how can I change the storage location for the offline files on Windows Phone 8. There is always too less space on the default location but enough free space on the inserted SD card. Other app...
  • SSebash
  • Newbie
  • 1157 Views
  • 5 replies
  • 1 likes
  • WP 8
  • 1157 Views
  • 5 replies
  • 1 likes

HELP - Why are my songs on here if I've never sent them to spotify?

I use TuneCore to distribute my music, but my previous releases were never sent to Spotify, but I have 6 songs on here....Can I do anything about that because I'm clearly not getting paid for it? I don't know what to do.

  • Newbie
  • I use TuneCore to distribute my music, but my previous releases were never sent to Spotify, but I have 6 songs on here....Can I do anything about that because I'm clearly not getting paid for it? I d...
  • hans-jürgen
  • Roadie
  • 382 Views
  • 1 replies
  • 0 likes
  • Other
  • 382 Views
  • 1 replies
  • 0 likes

Can't synchronize PC with WP8

Although I can add my my local music files to my spotify's playlist in the PC version, when using spotify in t my Windows Phone 8 device those songs don't appear in the same playlists. How can I make them appear ? I'm a premium user ! Thank you.

  • Newbie
  • Although I can add my my local music files to my spotify's playlist in the PC version,  when using spotify in t my Windows Phone 8 device those songs don't appear in the same playlists. How can ...
  • Peter__
  • Community Legend
  • 314 Views
  • 2 replies
  • 0 likes
  • WP 8
  • 314 Views
  • 2 replies
  • 0 likes

Wrong Artist - John Harle & Marc Almond

I would like to inform that when I listen to the new album by John Harle & Marc Almond, "The Tyburn Tree: Dark London", it scrobbles as John Harle only. Could you change "artist tag" to John Harle & Marc Almond ?

  • Newbie
  • I would like to inform that when I listen to the new album by John Harle & Marc Almond, "The Tyburn Tree: Dark London", it scrobbles as John Harle only. Could you change "artist tag" to John Harl...
  • Peter__
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Offline playlists being reset after I've downloaded them.

I hope this isn't a repost, I didn't really know how to concisely explain my issue so I have no idea where it should go and if there's already a thread on it. I have premium, I recently downloaded all my playlists on my windows phone and then set spo...

  • Newbie
  • I hope this isn't a repost, I didn't really know how to concisely explain my issue so I have no idea where it should go and if there's already a thread on it. I have premium, I recently download...
  • 211 Views
  • 0 replies
  • 2 likes
  • WP 8
  • 211 Views
  • 0 replies
  • 2 likes

Tablet more or equals 7"

Currently tablet is more than 7". But what about 7" tablets? I think it should be changed to more or equals 7", because there are many tablets with this size (for example, Nexus 7).

  • Visitor
  • Currently tablet is more than 7". But what about 7" tablets? I think it should be changed to more or equals 7", because there are many tablets with this size (for example, Nexus 7).
  • user-removed
  • Not applicable
  • 457 Views
  • 6 replies
  • 0 likes
  • 457 Views
  • 6 replies
  • 0 likes

BlackBerry 10 runs Spotify just fine..but...

Hi,<br><br>Now that us BlackBerry 10 users can run Android apps without sideloading, I've started to use the spotify android app and it works well apart from one annoying issue..everytime a new song plays it pops up in the notifications m...

  • Casual Listener
  • Hi,<br><br>Now that us BlackBerry 10 users can run Android apps without sideloading, I've started to use the spotify android app and it works well apart fr...
  • Peter__
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • BB10
  • 385 Views
  • 1 replies
  • 0 likes

Will Spotify ever find a workaround for Blackberry CDMA issues?

I use spotify on my desktop and would love to be able to purchase premium for high quality streams. But I have an unsupported CDMA Blackerry and have no intent on switching, although when my Sprint contract is up I may look elsewhere. is this issue s...

  • Newbie
  • I use spotify on my desktop and would love to be able to purchase premium for high quality streams. But I have an unsupported CDMA Blackerry and have no intent on switching, although when my Sprint c...
  • Peter__
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Can't find friends

when I go to follow and facebook friends it doesn't bring anyone up at all although I have a friend I know is on here and I want to follow. I've tried the search bar too, but that doesn't show any 'users', I get notifications on facebook from his spo...

  • Newbie
  • when I go to follow and facebook friends it doesn't bring anyone up at all although I have a friend I know is on here and I want to follow. I've tried the search bar too, but that doesn't show any 'u...
  • 350 Views
  • 0 replies
  • 1 likes
  • 350 Views
  • 0 replies
  • 1 likes

Wrong song title

Hi guys there is a bug in song title on Kult album "Spokojnie". OnSpotify there is a song callend "Jan" but the real track name is "Tan". Please fix this.

  • Casual Listener
  • Hi guys there is a bug in song title on Kult album "Spokojnie". OnSpotify there is a song callend "Jan" but the real track name is "Tan". Please fix this. 🙂
  • Peter__
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

"Start Radio" button needed in Sonos!!!!

One of the main complaints w/ Spotify is its lack of a "Pandora-Like" Radio option. However, if you seed a playlist with specific songs and then start the Playlist, a "Start Radio" button appears- VIOLA, problem solved.However, there isn't a "Start R...

  • Regular
  • One of the main complaints w/ Spotify is its lack of a "Pandora-Like" Radio option.  However, if you seed a playlist with specific songs and then start the Playlist, a "Start Radio" button appea...
  • Peter__
  • Community Legend
  • 567 Views
  • 1 replies
  • 1 likes
  • 567 Views
  • 1 replies
  • 1 likes

Update

When is spotify going to update the spotify app, so that we who uses windows phone can listen to free music?

  • Newbie
  • When is spotify going to update the spotify app, so that we who uses windows phone can listen to free music?
  • Peter__
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! Syncing Windows 8 phone with Windows 8 desktop local collection

I am not able to do this. I looked at the FAQ and took all the steps. https://support.spotify.com/us/learn-more/faq/#!/article/Sync-your-device-with-Spotify I have the latest winPhone version of spotify available at windows store. I have my Upnp enab...

  • Casual Listener
  • I am not able to do this. I looked at the FAQ and took all the steps.   https://support.spotify.com/us/learn-more/faq/#!/article/Sync-your-device-with-Spotify   I have the latest wi...
  • Peter__
  • Community Legend
  • 580 Views
  • 5 replies
  • 0 likes
  • WP 8
  • 580 Views
  • 5 replies
  • 0 likes

Spotify application on Philips smart TV.

Hello, I have a problemen with my Phbilips Smart TVWhen I start the Spotify app my TV shows an empty screen where I can only move my cursor. It is not possible to login or start any tye of music. Does anybody have an idea how I can fix this Thanks. R...

  • Casual Listener
  • Hello,   I have a problemen with my Phbilips Smart TV When I start the Spotify app my TV shows an empty  screen where I can only move my cursor. It is not possible to login or start ...
  • sergejanssen
  • Newbie
  • 1344 Views
  • 8 replies
  • 0 likes
  • 1344 Views
  • 8 replies
  • 0 likes

App doesn't stream on cellular connection

I have a Nokia Lumia 1020, and my friend has a Lumia 520. We both have the same issue. We can only stream music via WiFi. 3G doesn't work. Offline playlists are great and all, but only go so far. I'd really like to not pay for Xbox Music because it t...

  • Casual Listener
  • I have a Nokia Lumia 1020, and my friend has a Lumia 520. We both have the same issue.   We can only stream music via WiFi. 3G doesn't work. Offline playlists are great and all, but only go ...
  • user-removed
  • Not applicable
  • 458 Views
  • 4 replies
  • 0 likes
  • 458 Views
  • 4 replies
  • 0 likes

Streaming Logitech Media Server to Receiver stops after 1 tune

As of today streaming stops after one tune. Same problem with spotify core ap as well as with triode app. LMS 7.8 installed on QNAP Turbo Station Firmware 4.1 sven

  • Newbie
  • As of today streaming stops after one tune. Same problem with spotify core ap as well as with triode app. LMS 7.8 installed on QNAP Turbo Station Firmware 4.1   sven
  • 510 Views
  • 0 replies
  • 0 likes
  • 510 Views
  • 0 replies
  • 0 likes