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Please see below the most popular frequently asked questions.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • noodles4
  • Newbie
  • 6669 Views
  • 47 replies
  • 6 likes
  • Other
  • 6669 Views
  • 47 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19019 Views
  • 9 replies
  • 2 likes
  • Other
  • 19019 Views
  • 9 replies
  • 2 likes

Solved!! no cover art on apple tv

why spotify can't stream cover arts to the apple tv using the ipad-app like soundcloud or tunein?

  • Regular
  • why spotify can't stream cover arts to the apple tv using the ipad-app like soundcloud or tunein?
  • Joel909
  • Regular
  • 17334 Views
  • 8 replies
  • 0 likes
  • 17334 Views
  • 8 replies
  • 0 likes

Where are the top lists? Nuvo, Sonos

I Have a Nuvo and apperenly Spotify is not avaiable for it so I bought a Sonos and am trying it but can not find the TOP lists. Basically that is the only hting I want. Am I missing it? Now I am paying if thery are not there I need to drop Spodifiy I...

  • Newbie
  • I Have a Nuvo and apperenly Spotify is not avaiable for it so I bought a Sonos and am trying it but can not find the TOP lists.  Basically that is the only hting I want.  Am I missing it?&n...
  • mkir875
  • Casual Listener
  • 749 Views
  • 1 replies
  • 0 likes
  • 749 Views
  • 1 replies
  • 0 likes

Spotify on Squeezebox - empty playlists or no playlists, 502 gateway errors

I have Spotify premium. I have been running it sucessfully on my Logitech Squeezebox Radio (LSR) for a least a year. Last week Spotify stopped working on the LSR. Spotify works fine on my other devices (PC and Iphone). The LSR works fine for other ap...

  • Casual Listener
  • I have Spotify premium.  I have been running it sucessfully on my Logitech Squeezebox Radio (LSR) for a least a year.  Last week Spotify stopped working on the LSR.  Spotify works fine...
  • BenTan
  • Music Fan
  • 3268 Views
  • 19 replies
  • 0 likes
  • Logitech
  • 3268 Views
  • 19 replies
  • 0 likes

windows 7 download

I was able to download Spotify to my computer and would like to download some of my lists to my computer. Is that possible? I have Windows 7.

  • Newbie
  • I was able to download Spotify to my computer and would like to download some of my lists to my computer. Is that possible? I have Windows 7.   
  • SuperWisdom
  • Community Legend
  • 542 Views
  • 2 replies
  • 0 likes
  • 542 Views
  • 2 replies
  • 0 likes

blackberry 10 native app

So when will spotify make a native BlackBerry 10 app!! Or at least make the APIs available for BlackBerry 10 devs who want to do the effort to make a native app. Spotify could at least do a little effort for there BlackBerry 10 premium members!!!

  • Casual Listener
  • So when will spotify make a native BlackBerry 10 app!! Or at least make the APIs available for BlackBerry 10 devs who want to do the effort to make a native app. Spotify could at least do a little ef...
  • Peter__
  • Community Legend
  • 1012 Views
  • 1 replies
  • 0 likes
  • BB10
  • 1012 Views
  • 1 replies
  • 0 likes

Spotify app for Blackberry 10

Hey, Is there still any chance Spotify develops an app for Blackberry 10? Do I really need to switch to Deezer? Please, do it. Cheers P

  • Regular
  • Hey,   Is there still any chance Spotify develops an app for Blackberry 10? Do I really need to switch to Deezer?   Please, do it.   Cheers   P
  • Peter__
  • Community Legend
  • 908 Views
  • 3 replies
  • 1 likes
  • BB10
  • 908 Views
  • 3 replies
  • 1 likes

Spotify thinks my Local Files (both desktop and iphone) are unplayable!

I am quite frustrated. 1) The artist I want to listen to has minimal tracks on Spotify (which I understand happens). 2) When I import my local tracks of this artist into the desktop app and then sync to my iPhone, Spotify tells me it's unplayable (du...

  • Newbie
  • I am quite frustrated.   1) The artist I want to listen to has minimal tracks on Spotify (which I understand happens). 2) When I import my local tracks of this artist into the desktop app ...
  • Peter__
  • Community Legend
  • 553 Views
  • 1 replies
  • 0 likes
  • 553 Views
  • 1 replies
  • 0 likes

Solved!! less music of some artists

hi, i just tried to discover greatest artists, i found Four Tet, Flying Lotus, Beach House and Toro Y Moi, but thing is the discography is not enough of those artists: Beach House (Bloom and Teen Dream), Four Tet (Dialogue, Pause, Rounds, Everything ...

  • Newbie
  • hi, i just tried to discover greatest artists, i found Four Tet, Flying Lotus, Beach House and Toro Y Moi, but thing is the discography is not enough of those artists: Beach House (Bloom and Teen Dre...
  • Peter__
  • Community Legend
  • 664 Views
  • 1 replies
  • 0 likes
  • Other
  • 664 Views
  • 1 replies
  • 0 likes

A way to reorganize playlists.

I cant seem to move the songs around.. normally you could just drag a song to a higher place but it wont let me do that anymore. couldnt find anything here so i thought lets post this.Any advice will be appreciated.

  • Newbie
  • I cant seem to move the songs around.. normally you could just drag a song to a higher place but it wont let me do that anymore. couldnt find anything here so i thought lets post this. Any advice ...
  • Peter__
  • Community Legend
  • 705 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 705 Views
  • 1 replies
  • 0 likes

Top 100 Indie Tracks playlist and Top 100 Alternative Tracks No Update.

It's been over three month's since Indie playlist and the Alternavite playlist have been updated. Any reason why these aren't getting updated every week?

  • Visitor
  • It's been over three month's since Indie playlist and the Alternavite playlist have been updated. Any reason why these aren't getting updated every week?
  • Peter__
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

How do I retrieve a playlist

I created a playlist during the 7 day free trial. At the end of the trial I waited a week before upgrading to Spotify Premium. Since upgrading I can't find the playlist I created during 7 day trial. Is there a way to recover that playlist?

  • Casual Listener
  • I created a playlist during the 7 day free trial.  At the end of the trial I waited a week before upgrading to Spotify Premium.  Since upgrading I can't find the playlist I created during 7...
  • Peter__
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

playlists on iphone but not on computer

I dowloaded the free app on my iphone and created a playlist. Now I set up the same account on my computer but cannot find the playlist from my phone. Shouldn't I be able to access it. It's the same account etc. ch

  • Newbie
  • I dowloaded the free app on my iphone and created a playlist. Now  I set up the same account on my computer but cannot find the playlist from my phone. Shouldn't I be able to access it. It's the...
  • Peter__
  • Community Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Solved!! How do I unsubscribe from a playlist?

I keep getting e-mail updates on changes a person (I do not know) makes to his/her playlist. According to Spotify, I am following this playlist. I have no interest in following this playlist, but I can not find this setting anywhere! I have access to...

  • Casual Listener
  • I keep getting e-mail updates on changes a person (I do not know) makes to his/her playlist.  According to Spotify, I am following this playlist.  I have no interest in following this playl...
  • einarso
  • Casual Listener
  • 708 Views
  • 2 replies
  • 0 likes
  • Other
  • 708 Views
  • 2 replies
  • 0 likes

[WP8] Click / pop noise at the beginning of every track

Hello, About a week ago (maybe after Windows Phone black update..?) every time a new track starts I hear loud click / pop noise, which is very annoying. It happens with streamed and offline files. It doesn't happen with the same tracks on the phone/S...

  • Casual Listener
  • Hello,   About a week ago (maybe after Windows Phone black update..?) every time a new track starts I hear loud click / pop noise, which is very annoying. It happens with streamed and o...
  • miles_351
  • Roadie
  • 659 Views
  • 4 replies
  • 0 likes
  • 659 Views
  • 4 replies
  • 0 likes

WinPhone 8 app doesn't support Your Music

This is a huge missing feature -- in the Windows Phone 8 app, you can't get to Your Music (unless I am missing something, and I've looked hard for it). Please please add it.

  • Casual Listener
  • This is a huge missing feature -- in the Windows Phone 8 app, you can't get to Your Music (unless I am missing something, and I've looked hard for it). Please please add it. 
  • m0unds
  • Music Fan
  • 638 Views
  • 1 replies
  • 7 likes
  • WP 8
  • 638 Views
  • 1 replies
  • 7 likes

[UE Smart Radio] Spotify App Problem

For the past couple of weeks, the Spotify app on my Logitech UE Smart Radio has been failing. The app recognizes my account, but won't display my playlists. I can search for titles, artist, and albums, and I can get the app to play songs, but it does...

  • Casual Listener
  • For the past couple of weeks, the Spotify app on my Logitech UE Smart Radio has been failing.  The app recognizes my account, but won't display my playlists.  I can search for titles, artis...
  • MartyUK
  • Casual Listener
  • 1381 Views
  • 4 replies
  • 0 likes
  • Logitech
  • 1381 Views
  • 4 replies
  • 0 likes

Can't find my music on the phone

Hi I'm just trying Spotify on my lumia 930. I have added some interprets to my music and wanted to see how it is on the phone. But I can't find any of them on my phone. A friend told me that he has a MyMusic section on his phone. Can it really be tha...

  • Casual Listener
  • Hi   I'm just trying Spotify on my lumia 930. I have added some interprets to my music and wanted to see how it is on the phone. But I can't find any of them on my phone. A friend told me th...
  • 719 Views
  • 0 replies
  • 0 likes
  • Other
    WP 8
    WRT
  • 719 Views
  • 0 replies
  • 0 likes

Solved!! All my custom stations sound the same!

I want to have two different, custom radio stations that play two different types of music, but it's not letting me do that. For the longest time, I only listened to my "starred" radio station which ended up being a good mix of 60s, 70s, and 80s musi...

  • Casual Listener
  • I want to have two different, custom radio stations that play two different types of music, but it's not letting me do that.   For the longest time, I only listened to my "starred" radio sta...
  • just_me
  • Casual Listener
  • 575 Views
  • 2 replies
  • 1 likes
  • 575 Views
  • 2 replies
  • 1 likes

Importing a Beats playlist to Spotify

I have a large number of playlists that I have curated on Beats and would like to replicate them on Spotify, to save me the trouble of starting from scratch. Is there a way to import my Beats playlists to Spotify and have Spotify match whatever is in...

  • Newbie
  • I have a large number of playlists that I have curated on Beats and would like to replicate them on Spotify, to save me the trouble of starting from scratch. Is there a way to import my Beats playlis...
  • 1264 Views
  • 0 replies
  • 4 likes
  • 1264 Views
  • 0 replies
  • 4 likes