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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Lavander_chaos
  • Newbie
  • 1360 Views
  • 13 replies
  • 4 likes
  • Other
  • 1360 Views
  • 13 replies
  • 4 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17513 Views
  • 8 replies
  • 1 likes
  • Other
  • 17513 Views
  • 8 replies
  • 1 likes

[WP8] distortion on offline tracks

I have htc 8s and experiencing very noticeable distortion when playing downloaded tracks, particularly when phone is locked and towards the end of an album (but sometimes throughout). Sounds like static or kind of ticking. Can this be resolved?

  • Casual Listener
  • I have htc 8s and experiencing very noticeable distortion when playing downloaded tracks, particularly when phone is locked and towards the end of an album (but sometimes throughout). Sounds like sta...
  • bobbynewmarkiii
  • Casual Listener
  • 522 Views
  • 6 replies
  • 0 likes
  • 522 Views
  • 6 replies
  • 0 likes

[WP8] Music won't play

I'm hitting some bug where I just can't play music. At all.I click on a song and it will never begin playing. The progress indicator at the top is moving like it wants to start loading, but never begins. I do have a network connection, as I can still...

  • Casual Listener
  • I'm hitting some bug where I just can't play music. At all. I click on a song and it will never begin playing. The progress indicator at the top is moving like it wants to start loading, but never b...
  • podster
  • Newbie
  • 5910 Views
  • 26 replies
  • 8 likes
  • 5910 Views
  • 26 replies
  • 8 likes

Embedded playlist not playing sound

I've embedded a playlist from Spotify to my Blog (www.TheHagBlog.com) but the sound is not playing even though the songs are. Solutions? They play perfectly in Spotify and I can hear all other music applications, just not the embedded playlists. Than...

  • Casual Listener
  • I've embedded a playlist from Spotify to my Blog (www.TheHagBlog.com) but the sound is not playing even though the songs are. Solutions? They play perfectly in Spotify and I can hear all other music ...
  • Christoffer
  • Community Legend
  • 268 Views
  • 3 replies
  • 0 likes
  • 268 Views
  • 3 replies
  • 0 likes

Squeezebox Touch - Track is not availabe in your region

Hello, A certain album (Blue Nile - Walk across the rooftops) plays fine via my Spotify PC app. It also used to play fine on my SB Touch, but now I get the error above. I've added the album to my playlist, so I know the correct track is on the SB Tou...

  • Newbie
  • Hello,   A certain album (Blue Nile - Walk across the rooftops) plays fine via my Spotify PC app. It also used to play fine on my SB Touch, but now I get the error above.   I've add...
  • VindLind
  • Casual Listener
  • 337 Views
  • 1 replies
  • 0 likes
  • 337 Views
  • 1 replies
  • 0 likes

Help

Anyone know what to do? I got spotify through vodafone entertainment paying an extra amount on my tariff every month. Upgraded my phone and now I can't use it any ideas?

  • Newbie
  • Anyone know what to do? I got spotify through vodafone entertainment paying an extra amount on my tariff every month. Upgraded my phone and now I can't use it any ideas?
  • Peter__
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • WD
  • 237 Views
  • 1 replies
  • 0 likes

two Moira's confused

Hi, I am a singer and noticed my music is mixed up with another Moira on Spotify. My albums Coming Up Roses and Climbing Mountains in the Night and a remix by D.O.N.S that I performed on is listed under a Moira whose albums include Insomnie and Moira...

  • Newbie
  • Hi,   I am a singer and noticed my music is mixed up with another Moira on Spotify. My albums Coming Up Roses and Climbing Mountains in the Night  and a remix by D.O.N.S that I performe...
  • Peter__
  • Community Legend
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Solved!! Nokia Lumia 520 data usage/playlists etc

All, I have a couple of problems with Spotify Premium that seem to be common on different phones. I load a playlist from my PC over wifi, set spotify to off-line after tracks have transferred to the phone, I am unable to play, getting the message, "c...

  • Roadie
  • All, I have a couple of problems with Spotify Premium that seem to be common on different phones. I load a playlist from my PC over wifi, set spotify to off-line after tracks have transferred to th...
  • CathalandMary
  • Roadie
  • 2885 Views
  • 4 replies
  • 0 likes
  • Other
    WP 8
  • 2885 Views
  • 4 replies
  • 0 likes

Spotify Connect "same wifi" ?

Hi, In the guide for about Spotify Connect, when you say "same wifi", you mean same network right ?

  • Regular
  • Hi,   In the guide for about Spotify Connect, when you say "same wifi", you mean same network right ?
  • Daniel
  • Community Legend
  • 1751 Views
  • 10 replies
  • 0 likes
  • Other
  • 1751 Views
  • 10 replies
  • 0 likes

Spotify Premium on Philips Fidelio only offers a very limited functionality ?

Hi, Signed up for Spotify Premium in order to use on my PHilips Fidelio systems (AW1000, AW5000). Using Spotify on PC or andriod, i get a whole bunch of features, eg. "Featured Playlists" categories suggestions, Highlights, News, etc. These features ...

  • Newbie
  • Hi, Signed up for Spotify Premium in order to use on my PHilips Fidelio systems (AW1000, AW5000). Using Spotify on PC or andriod, i get a whole bunch of features, eg. "Featured Playlists"  cat...
  • Peter__
  • Community Legend
  • 540 Views
  • 1 replies
  • 0 likes
  • Philips
  • 540 Views
  • 1 replies
  • 0 likes

320k stream on Roku?

Is the Roku app supposed to play at 320k if you have the premium service? I don't see any quality options, and it certainly doesn't sound like it. The music sounds compressed, cymbals sound like crap, etc. I'm using a Roku 2 XD, FWIW. When I switch o...

  • Newbie
  • Is the Roku app supposed to play at 320k if you have the premium service? I don't see any quality options, and it certainly doesn't sound like it. The music sounds compressed, cymbals sound like crap...
  • Joe
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • Other
  • 406 Views
  • 1 replies
  • 0 likes

Solved!! LG smart tv - not showing full playlists?

Hello, I've recently bought a LG smart TV. After logging into spotify on it, I discovered only hlaf my playlists are available. Does anybody else have this problem?

  • Casual Listener
  • Hello,   I've recently bought a LG smart TV.   After logging into spotify on it, I discovered only hlaf my playlists are available.   Does anybody else have this problem? ...
  • Joe
  • Community Legend
  • 2180 Views
  • 6 replies
  • 0 likes
  • 2180 Views
  • 6 replies
  • 0 likes

Free Spotify account on WIndows phone

I am trying to get the free SPotify option on my phone but it is requiring that I get the Premium account again. Is the free Spotify only for Android phones? If it is you need to fix that cause it sucks that I can't use my spotify on the phone at wor...

  • Casual Listener
  • I am trying to get the free SPotify option on my phone but it is requiring that I get the Premium account again.  Is the free Spotify only for Android phones?  If it is you need to fix that...
  • Ivesita
  • Casual Listener
  • 356 Views
  • 2 replies
  • 1 likes
  • 356 Views
  • 2 replies
  • 1 likes

Playlists gone

Hello
A couple of days back I logged in to play some tunes only to find out that all of my playlists were gone.
How can I get them back?

  • Newbie
  • Hello<br>A couple of days back I logged in to play some tunes only to find out that all of my playlists were gone.<br>How can I get them back?
  • Joe
  • Community Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • Other
  • 165 Views
  • 1 replies
  • 0 likes

Music quality for premium users

I am paying Spotify for the sound quality but can not find any 320 kbit/s track/album ? Most of them are with the low quality . Anyone can suggest one?

  • Newbie
  • I am paying Spotify for the sound quality but can not find any 320 kbit/s track/album ? Most of them are with the low quality . Anyone can suggest one?
  • Joe
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Other
  • 216 Views
  • 1 replies
  • 0 likes

Songs broken in Playlists

I have problems with some of Raubtiers songs on my playlists. Sometimes they just seem to break, the song starts, and restarts twice after 1-2 seconds and after that it just skipps the song. when I re-add the same song to the playlist it works fine a...

  • Newbie
  • I have problems with some of Raubtiers songs on my playlists. Sometimes they just seem to break, the song starts, and restarts twice after 1-2 seconds and after that it just skipps the song.  ...
  • 130 Views
  • 0 replies
  • 0 likes
  • Other
  • 130 Views
  • 0 replies
  • 0 likes

Spotify, LG 55LA860W and the troublesome playlists

I just got a new TV and I have the spotify app on it already! The tv is completly up to date and everything is fine. The music plays if I just hit an artist and it all looks OK! Untill I try to get the playlists, then the whole app stops and I'm thro...

  • Casual Listener
  • I just got a new TV and I have the spotify app on it already! The tv is completly up to date and everything is fine. The music plays if I just hit an artist and it all looks OK! Untill I try to get t...
  • Joe
  • Community Legend
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

Sonos Speaker

I have just bought a sonos speaker to listen to Spotify. Sonia is saying I am not a premium member which I am. Please how do I resolve this.

Thanks.

  • Newbie
  • I have just bought a sonos speaker to listen to Spotify. Sonia is saying I am not a premium member which I am. Please how do I resolve this.<br><br>Thanks.
  • Joe
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • Windows
  • 296 Views
  • 1 replies
  • 0 likes

Says I won the Wendy's premium but never gave me a code?

I played the "Wendy's spotify premium for a month" but I never got the code, so I entered my name and email again and it says "Congrats, looks like you've already won! Redeem your code!" but...it never gave me a code? How do I fix this, and why won't...

  • Newbie
  • I played the "Wendy's spotify premium for a month" but I never got the code, so I entered my name and email again and it says "Congrats, looks like you've already won! Redeem your code!" but...it nev...
  • CiaraReckless
  • Newbie
  • 493 Views
  • 2 replies
  • 0 likes
  • 493 Views
  • 2 replies
  • 0 likes

Solved!! [BB] Spotify app crashing on Blackberry Bold 9900

Can somebody look into the issue, the Spotify app on Blackberry Bold 9900 is crashing. This is what I've got from the logs : Name: IllegalStateExceptionGUID: 9c3cd62e3320b498Time: Mar 06, 2012 17:34:45Initialize method wasn't called yet!SpotifyCore-1...

  • Casual Listener
  • Can somebody look into the issue, the Spotify app on Blackberry Bold 9900 is crashing. This is what I've got from the logs :   Name: IllegalStateException GUID: 9c3cd62e3320b498 Time: Mar ...
  • astriddxx_
  • Newbie
  • 4215 Views
  • 7 replies
  • 0 likes
  • 4215 Views
  • 7 replies
  • 0 likes

Solved!! The content of one off my playlist is gone.

Hi. I logged on to my spotify account as usual today after work, but to my surprise everything in my Main playlist was gone. All my other playlist ( Not so frequently used still have all their content ). Can you tell me what happened to my "Reggae Li...

  • Regular
  • Hi. I logged on to my spotify account as usual today after work, but to my surprise everything in my Main playlist was gone.  All my other playlist ( Not so frequently used still have all th...
  • Joe
  • Community Legend
  • 789 Views
  • 10 replies
  • 0 likes
  • Other
    WP 8
  • 789 Views
  • 10 replies
  • 0 likes