Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

spotify it is not showing the name of your bluetooth devices when you are listening to music

spotify it is not showing the name of your bluetooth devices when you are listening to music

When you are listening to music, now Spotify new update version is not showing up the name of your bluetooh devices, it only shows the icon, i personaly do not like that since it was way better when spotify showed the name of the devices that you were connected to, please revert that , it is kind of weird to only see the icon of the device and not the name

Reply
1 Reply

Hey @debora181,

 

Thanks for posting in the Community and welcome.

 

We hope you don't mind us moving your post out of the ideas section to one of our Help boards as it fits better here.

 

That being said, we couldn't replicate this from our side: the app should show the name of the Bluetooth device connected. In this case, we'd suggest you perform a clean reinstall of the app on the affected device. By doing that the app can be up-to-date and you can make sure the cache is not leading to this inconvenience. You can find the steps to do it here.

If the above doesn't do the trick, would you mind sending us the make/model and OS of the affected device along with the Spotify version you're running there?

Lastly, could you send us a video recording of this behavior so we can have a closer look at it? You can attach the video in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

Keep us in the loop!

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts