Cant join a family plan.....

[jossiericie]

I have been on a family plan at home with my mum but got kick out some how when I have tried to rejoin when she sent me a new link it tells me I can as I have been in to other plans, I'm not aware of the other 2 and dont know how to resolve this??

[Alfredo]

Hey @jossiericie.

Thanks for reaching out to the Spotify community and welcome!

Sounds like this is a job for our Accounts team to help you with. You can contact them by filling out this form: https://support.spotify.com/us/contact-spotify-anonymous/, or via Facebook or Twitter.

Let us know how it goes.

[rodolfo191]

I have a similar problem, I have sent emails asking for help and got no answer, please I need to speak to a human being that is actually able to help me.