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Does family owner get notification when I leave plan?

Does family owner get notification when I leave plan?

Plan

Premium Family

Country

Sweden

 

My Question or Issue:

I'm wondering if the owner of my family plan gets an email or notification when I decide to leave out of the plan? Or do I just leave and no one gets a notification?

 

Thanks!

Reply
18 Replies

Hey @wikipedior, I'll be happy to help.

 

When you leave a Premium for Family plan, the owner does get an email notification when someone leaves the plan. You will also get an email stating that you left the plan as well.

 

I hope this helps! If you have any more questions, just let me know 🙂

Billy-JSpotify Star
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Hello!

 

Thank you for the answer!

 

I guess my next question is, am I able to maybe contact spotify so they can remove it without family plan owner getting a notification?

Hey @wikipedior.

 

Thanks for your question 🙂

 

Unfortunately even if our Customer Support team were to remove you, the Family plan owner will still get an email notifying them of this change.

 

If you'd like this feature to be considered by Spotify, make sure to create an idea in the Community by going here.

 

Let us know if there's anything else 😉

Question: would I get a notification if or when the owner removes me from the plan without telling me? 

Hey there @Mitsugyrl,

 

Thank you for you post in this thread.

 

You would get a notification that your Spotify account has reverted to our free version.

 

If you have any questions we're always one reply away 😉

Cheers!

JeremyModerator
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Live, love, laugh and listen to music 🙂

Am I able to remove myself from the family plan? Or does the owner of the plan have to do it them selves? 

Hi @Mitsugyrl

 

Thanks for getting back in touch.

 

You can remove yourself by cancelling your current subscription at the subscription tab here > change plan > Spotify free.

 

Also, the Premium Family owner can remove you by following the steps here.

 

If you need help with anything else, just let us know!

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

If i leave a premium duo plan, will notify the owner of the plan?

Hey @Hahayon,

 

Thanks for the question.

 

Yes, the owner of the Duo subscription will get notified if someone leaves the plan.

 

Hope this clears things a bit,

 

Cheers!

DianModerator
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will plan manager be notified if i join a family plan?

Hey @trixypebbles,

 

Thanks for the question.

 

The plan manager will get notified once someone accepts an invitation to the Family plan, yes.

 

Hope this clears things a bit,

 

Cheers!

DianModerator
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Do the members other than the family manager get notified when someone joins the family plan?

Hey @applemac20213,

 

Welcome to the Community and thank you for joining the conversation.

 

These types of notifications will only be received by the plan owner, other members will not receive info about who leaves or joins the plan.

 

Hope this helps. If you have any additional questions, don't hesitate to ask 🙂

OscarDCModerator
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I didn't receive a notification when my ex removed herself from the duo plan. I just want to see the email to confirm it or if it's just some sort of glitch

Hi there @Superkwake 

 

Thanks for reaching out. As discussed in this thread so far, the plan manager should get notified about such things. Have you checked your Spam/Junk folders too? If you didn't receive an email, then perhaps it was a one off thing where the message was not delivered. These are rare, but they can happen. The messages do always get sent by the system though.

 

Hope this clears things up.

JoanModerator
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apakah anggota rencana dapat notifikasi via email setiap bulannya ketika langganan diperpanjang otomatis? 

Hi @rexintiy7,

 

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. Currently there isn't an option to notify members about Family/Duo payments, as those are not handled via their accounts. However, if there is some payment issue and the plan is about to expire, they will all get notified.

 

Hope this clears things up.

JoanModerator
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Does the other person get informed that his partner has left that plan?

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