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Family member kicked off after missing address verification email

Family member kicked off after missing address verification email

Family plan

Premium

UK

 

Device

NA

 

Operating System

NA

 

My Question or Issue

My sister missed the address verification email from Spotify and has been kicked off the family plan for 12months!! Feels like a harsh punishment for missing an email. Can I get this corrected?

Reply
1 Reply

Hey @BoyObsolete2473651,

 

Thanks for coming to the Community.


You can try reaching out to Support to see if they can do something about this: https://www.spotify.com/about-us/contact/ 🙂

MaximSpotify Star
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