Family members told wrong address and I can't change mine

[afish29]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

My family member says our address is showing as incorrect. When I go to check I can only select my province, not even see or change my billing address. I'm sure they're putting the correct address.

[Luan]

Hey, @afish29 
Welcome to the Spotify Community, and thanks for reaching out to us!

Take a look at this official support article below to get help changing your Family address. Keep in mind only the plan manager can change the address or manage the members.

• Address and verification for Family plan 

If the issue persists, share with me a screenshot of what you see when trying to change the address. You could also consider performing the steps to change it on an incognito tab of your browser or even using another device. 

Stay awesome! 🎶

If you have further questions or if you need anything else, let me know! I'd love to help!