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Plan: Premium Family
Country: USA
Device: Any
I've enabled the explicit content filter on several of my kids' accounts (part of our family plan). However, this filter seemingly does nothing other than prevent them from playing a song already categorized as explicit. For example, my son ran a search for "fu**ing" (a word he heard from a neighbor today - hooray). Here's what that looks like:
Yes, I know, the terms say kids have to be older to have an account. But what's the point of an explicit content filter that doesn't actually filter explicit content across all mediums (songs, playlists, albums, covers, etc.)?
Hey there @-v4m_7pa12ewj,
Thank you for your post here in the Community. We're happy to help.
Can you perform a clean reinstall of the app? This will make sure there's no old cache files causing this.
If that doesn't do the trick, can you send us the URI of the song so that we can have a closer look?
We'll keep an eye out for your reply.
Take care!
I think you need to actually read my post.
Hey @-v4m_7pa12ewj,
Thanks for the reply.
Our explicit content tags are applied based on information we receive from rights-holders. We can’t guarantee all explicit content is marked as such.
We've recommended a clean reinstall of the app, to ensure that the devices of your younger family members are up to date and are synced up with the servers properly. This could affect search results.
Also - have you heard about Spotify Kids?
Spotify kids is an app of playground of sound for young listeners, The app is full of singalongs, soundtracks and playlists made just for them. All the content there is specially curated for children 0-12.
Note: This is available for users with a Premium Family subscription.
You can follow the steps provided in this article to report any content you find should have the explicit tag.
Hope this helps. Don't hesitate to reach out again if you have questions.
is there a way to mark a track that has explicit content? There are simply too many tracks without the E that have excessive swear words in them. You simply can't trust the filter
Hi there @thefiend2,
Thank you for your reply in this thread.
As mentioned before - we can’t tag all explicit content because it depends on information we get from rights-holders, and it's not possible to mark a song as explicit content directly from your end.
However - if you think this feature will appeal to other users you can always create an idea on the relevant idea board. We always take new ideas and feedback into consideration to improve the app.
Let us know if we have any questions 🙂
Cheers!
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