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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
My fiancée and I have been working to manage our finances and somehow I
didn’t know she used a different service for music. She made a new
Spotify account and I invited her to my family plan that I’ve had for
years. When it gets to the address part w...
My fiancée and I have been working to manage our finances and somehow I didn’t know she used a different service for music. She made a new Spotify account and I invited her to my family plan that I...
PlanFreeCountrySlovakia My Question or Issue Hello everybody, I had been
a member of spotify family for several years. On 22nd of September I
receiver email saying that I have to confirm my address by 29th to keep
access to spotify premium. I wanted ...
Plan Free Country Slovakia My Question or Issue Hello everybody, I had been a member of spotify family for several years. On 22nd of September I receiver email saying that I h...
PlanFree/PremiumCountryBrasil DeviceSamsung Galaxy A55 Operating
SystemAndroid My Question or IssueNão consigo acessar o plano família.
Minha irmã e eu pagamos pelo Premium duo a um tempo atrás, e então meu
pai decidiu fazer o plano família. Entretan...
Plan Free/Premium Country Brasil Device Samsung Galaxy A55 Operating System Android My Question or Issue Não consigo acessar o plano família. Minha irmã e eu paga...
PlanPremium Family Plan CountryIndonesiaDeviceiPhone 16 /Macbook My
Question or IssueLast February, my credit card somehow failed to autopay
for the monthly subscription early this year (around February) and
forced me to renew the Premium Family subs...
Plan Premium Family Plan Country Indonesia Device iPhone 16 /Macbook My Question or Issue Last February, my credit card somehow failed to autopay for the monthly subscription e...
PlanPremiumCountryUnited StatesDeviceiPod TouchOperating SystemiOS
15.7.8 My Question or IssueI am trying to add an additional account to
my Premium plan. It is a Kids Spotify account. This will be the second
Kids Spotify user that is on my account. ...
Plan Premium Country United States Device iPod Touch Operating System iOS 15.7.8 My Question or Issue I am trying to add an additional account to my Premium plan. It is a Kids Spotif...
Just got kicked off. A month ago Spotify asked us to verify my address
in the Family plan, verified, all good. Today got kicked off with no
notice. Spotify is telling me to get my own premium subscription. Well
guess what Spotify, I did get a premium...
Just got kicked off. A month ago Spotify asked us to verify my address in the Family plan, verified, all good. Today got kicked off with no notice. Spotify is telling me to get my own premium s...
FrancePremium family I've tried several times to add people who live
with me to the subscription but it tells them that our addresses don't
match. I don't think so, I've tried everything, even talking to support
for 1 hour and 40 minutes, they won't ...
France Premium family I've tried several times to add people who live with me to the subscription but it tells them that our addresses don't match. I don't think so, I've tried e...
Same issue here!!! I am VERY frustrated with the "support" offered on
Spotify. Two family members are added without issue. Several months
after joining family plan, I am trying to add another family member and
it says the address isn't the same - but...
Same issue here!!! I am VERY frustrated with the "support" offered on Spotify. Two family members are added without issue. Several months after joining family plan, I am trying to add another family...
PlanPremium FamilyCountryUS My Question or IssueI don’t have the option
to add a family member anywhere in the account setting, why is that?I
followed all FQA guides on adding a new member but they all point to the
same place under management members...
Plan Premium Family Country US My Question or Issue I don’t have the option to add a family member anywhere in the account setting, why is that? I followed all FQA guides on adding a n...
Hi! We have a family premium account but my son is unable to register
because the system says he is not living with us. Does anyone know how
to fix this problem?
Hi! We have a family premium account but my son is unable to register because the system says he is not living with us. Does anyone know how to fix this problem?
None of the below information is required. However, the more you provide
the easier Macbook Pro late 2016)Operating System(iOS 10, Android Oreo,
Windows 10,etc.) My Question or IssueHi. Please help. I have had no
issue with my garmin venu 3 being con...
...r Issue Hi. Please help. I have had no issue with my garmin venu 3 being connected to my spotify account (premium family) until today. I have tried re-syncing, uninstalling, updating etc. My phone p...
PlanFamily PremiumCountryIndiaDeviceXiaomi 14 ultraOperating
SystemXiaomi HyperOS 2.0.104.0 My Question or IssueWe purchased premium
family plan back on July 3rd, 2024, and now on May 30th 2025 it's gone.
Why?
Plan Family Premium Country India Device Xiaomi 14 ultra Operating System Xiaomi HyperOS 2.0.104.0 My Question or Issue We purchased premium family plan back on July 3rd, 2024, and n...
Spotify shows me the option to switch to a basic family plan, which is
cheaper due to not including audio books. Yet when I go to switch, which
is already over difficult for the user (obviously on purpose), I don't
see the option. What is going on? H...
Spotify shows me the option to switch to a basic family plan, which is cheaper due to not including audio books. Yet when I go to switch, which is already over difficult for the user (o...
PlanFamily premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook
Pro late 2016)Operating System My Question or IssueI’m the manager of
the plan and when I want to log in it just log in to another family
member, not mine, and I don’t know how to ...
Plan Family premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System My Question or Issue I’m the manager of the plan and when I want t...
PlanPlano FamiliarCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or IssueGostaria de mudar a forma de pagamento para o plano
anual. Me ofertaram essa assinatura e e...
Plan Plano Familiar Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Gosta...
Spotify is not recognising my home address when trying to sort my family
premium account. PlanPremiumCountryUk DeviceiPhone 13 Operating
SystemiOS 18.5 My Question or IssueI am unable to verify my home address
for Spotify
Spotify is not recognising my home address when trying to sort my family premium account. Plan Premium Country Uk Device iPhone 13 Operating System iOS 18.5 My Q...
PlanPremiumCountrySingaporeDeviceIphone 14Operating Systemios My
Question or IssueI bought the family premium plan, but first of all it
did not let me add my family members by saying that we are not in the
same location. Second of all, about 12 days ...
Plan Premium Country Singapore Device Iphone 14 Operating System ios My Question or Issue I bought the family premium plan, but first of all it did not let me add my family members b...