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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27644 Views
44 replies
4 likes
PlanFamily PremiumCountryItalyDeviceSamsung galaxy a71 - Notebook - tabletOperating SystemAndroid 13 - Windows 11My Question or IssueHello,Until a few days ago, I was listening to a song that now appears grey with a circle containing a (-) next to it...
Plan Family Premium Country Italy Device Samsung galaxy a71 - Notebook - tablet Operating System Android 13 - Windows 11 My Question or Issue Hello, Until a few days ago, I was listening t...
Spotify Star
230 Views
3 replies
0 likes
family plan Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve signed up for the family plan so other devices can listen separately but on both devices, on...
family plan Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’ve s...
Spotify Star
545 Views
1 replies
0 likes
Hi everyone I want to leave a Family Premium account. The account is not mine. What will happen with the account and the other familiy members, will the account still exists, or will the abo will be quitted?
Hi everyone I want to leave a Family Premium account. The account is not mine. What will happen with the account and the other familiy members, will the account still exists, or will the abo will b...
Spotify Star
18884 Views
4 replies
0 likes
PlanPremium Family My Question or IssueI have 5 members in my Amazon Household.I have 5 Profiles in my Spotify Family Plan.Everyone has their own Echo Device.I am certain there must be some way for each of us to be listening to our own profile simult...
Plan Premium Family My Question or Issue I have 5 members in my Amazon Household. I have 5 Profiles in my Spotify Family Plan. Everyone has their own Echo Device. I am certain there m...
Newbie
9458 Views
22 replies
0 likes
PlanFamily PremiumCountryUSADeviceBrowserOperating Systemlinux/windowsMy Question or IssueI created an account for my sister and keep getting "Find another premium plan that's right for you" message when I try to add her. Where both at my address, I ...
Plan Family Premium Country USA Device Browser Operating System linux/windows My Question or Issue I created an account for my sister and keep getting "Find another premium plan that's r...
Spotify Star
196 Views
1 replies
0 likes
Plano Premium País Brasil Dispositivo Samsung Sistema Operacional AndroidMinha pergunta é sobre perfis de uso dentro do mesmo usuário.Acredito que deva haver vários perfis dentro do mesmo usuário. Por exemplo, se eu ouvir música com minha filha, usar...
Plano Premium País Brasil Dispositivo Samsung Sistema Operacional Android Minha pergunta é sobre perfis de uso dentro do mesmo usuário. Acredito que deva haver vários perfis dentro do mesmo u...
Spotify Star
173 Views
1 replies
0 likes
Hello! We have a premium account for two
Hello! We have a premium account for two
Spotify Star
289 Views
1 replies
0 likes
Tenho o plano familiar assinado a mais de 10 dias e não consigo acessar para adicionar os membros. Tentei em diversos navegadores, navegação privada, android/ios/desktop mas todos dão o mesmo problema. Tentei, por diversas vezes falar com o suporte d...
Tenho o plano familiar assinado a mais de 10 dias e não consigo acessar para adicionar os membros. Tentei em diversos navegadores, navegação privada, android/ios/desktop mas todos dão o mesmo problem...
Moderator
689 Views
7 replies
0 likes
I want to invite my family member, and my plan is active with family premium plan, but for some reason, it kept showing "You can’t join this planPlease try again later.Or find another Premium plan that’s right for you."please check on that, thanks
I want to invite my family member, and my plan is active with family premium plan, but for some reason, it kept showing "You can’t join this plan Please try again later. Or find another P...
Music Fan
4435 Views
20 replies
1 likes
He just gets the error "Something went wrong" with no additional information which is useless. Please help us figure this out, because I'm paying extra for this family plan.
He just gets the error "Something went wrong" with no additional information which is useless. Please help us figure this out, because I'm paying extra for this family plan.
Newbie
742 Views
6 replies
0 likes
Olá, boa tarde. Adicionei um membro da minha família ontem (já havia 3 comigo que sou adm), e a conta dela continue aparecendo propagandas entre as músicas.O que deve ser feito para solucionar o problema ? Aguardo retorno.Obrigada, Rebeca Vinholi
Olá, boa tarde. Adicionei um membro da minha família ontem (já havia 3 comigo que sou adm), e a conta dela continue aparecendo propagandas entre as músicas. O que deve ser feito para soluci...
Spotify Star
7839 Views
10 replies
0 likes
PlanFree/PremiumCountryGermanyDevice SamsungOperating SystemAndroid My Question or IssueHello together, My daughter has a new phone. Spotify is on her old one via Family Premium.Unfortunately, she no longer knows her password, and the email in her Sp...
...ne via Family Premium. Unfortunately, she no longer knows her password, and the email in her Spotify account is no longer valid, meaning she no longer has access to it. Is there any way for her to c...
Spotify Star
332 Views
3 replies
0 likes
I have a Premium Family Plan (US) and received a Spotify Premium eGift card. I understand that it cannot be used for our monthly fees, but can I use it to purchase top ups for audio book listening? Thank you.
I have a Premium Family Plan (US) and received a Spotify Premium eGift card. I understand that it cannot be used for our monthly fees, but can I use it to purchase top ups for audio book l...
Spotify Star
376 Views
1 replies
1 likes
I've been paying for a Premium Family Subscription for years now. Over the last couple of months, my brother and my nephew both lost access to their Premium account. I was working away so didn't have time to sort it for them. I actually thought they'...
I've been paying for a Premium Family Subscription for years now. Over the last couple of months, my brother and my nephew both lost access to their Premium account. I was working away so didn't h...
205 Views
0 replies
0 likes
Unable to pay for yearly Spotify Premium Family. Was doing annual plan for the previous 2 years, and now no longer have the option. Really dislike having subscriptions, and would prefer a yearly payment option. Location: India
Unable to pay for yearly Spotify Premium Family. Was doing annual plan for the previous 2 years, and now no longer have the option. Really dislike having subscriptions, and would prefer a yearly p...
Visitor
7818 Views
5 replies
2 likes
PlanPremium FamilyCountryUSADeviceGoogle Pixel 5aOperating SystemAndroid 14 My Question or IssueMy son receives the email link to join family, he follows the link to join, I receive an email notification that he has joined, he appears on my account a...
Plan Premium Family Country USA Device Google Pixel 5a Operating System Android 14 My Question or Issue My son receives the email link to join family, he follows the link t...
Moderator
196 Views
1 replies
0 likes
Bonjour à tous, J'ai une petite question? Nous avons souscrit à l'abonnement premium Family aujourd'**bleep**, je me suis affilié à l'abonnement suite à l'invitation de ma mère. Je suis bien enregistré dans le compte Family premium mais pourtant quan...
Bonjour à tous, J'ai une petite question? Nous avons souscrit à l'abonnement premium Family aujourd'**bleep**, je me suis affilié à l'abonnement suite à l'invitation de ma mère. Je s...
Spotify Star
696 Views
4 replies
1 likes
I'm divorcing. please help me get rid of this guy. thanks.
I'm divorcing. please help me get rid of this guy. thanks.
Spotify Star
949 Views
2 replies
0 likes
PlanFamily CountryUK My Question or IssueI am trying to add one more person to my family plan and it can’t find my address, even though it is type in the same way it appears in my profile, and the rest of the members didn’t have any problem. We have ...
Plan Family Country UK My Question or Issue I am trying to add one more person to my family plan and it can’t find my address, even though it is type in the same way it a...
Visitor
28656 Views
27 replies
4 likes
Family planMultiple accounts: me, wife, kid1, kid2, kid3, kid42 echo dots I am able to play my Spotify music independently from my wife, kid3 and kid4 on each of our iPhones. We recently got 2 echo dots for kid1 and kid2. I setup each echo dot with a...
Family plan Multiple accounts: me, wife, kid1, kid2, kid3, kid4 2 echo dots I am able to play my Spotify music independently from my wife, kid3 and kid4 on each of our iPhones. &n...
Moderator
9400 Views
13 replies
1 likes
