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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanDuo -> FamilyCountryPolandDeviceAndroid + PC App + BrowserOperating SystemAndroid + Windows Hello, I have a problem with switching plans. For a long time (few years) I was the menager of a Plan DUO. Recently my wife left my plan DUO and subscribe...
PlanFamily PremiumCountryUKMy Question or Issue Hello, My wife had to verify the address on our family plan and I'm guessing the address lookup has changed since I entered my address because now it wouldn't find out address as it was just a postcode ...
Why cant I find the premiun due on my account after payment?
Is it possible to access/add a spotify kids account to the roku version of spotify? I can't find the spotify kids app on roku. PlanPremium FamilyCountryUSADeviceroku
Recebi o convite para entrar no plano premium familiar pelo e-mail, preenchi meus dados com tudo certo (inclusive o endereço que é o mesmo de todos) e quando concluo aparece “Você não pode entrar nesse Plano Premium Familiar”. Quero saber como resolv...
Spotify says I’m in the wrong country, but my country is USA in account and that’s where I am. I am on a family premium account. Why is it not letting me listen to music and thinks I’m in a different country? I haven’t recently traveled either.
Unable to pay for yearly Spotify Premium Family. Was doing annual plan for the previous 2 years, and now no longer have the option. Really dislike having subscriptions, and would prefer a yearly payment option. Location: India
PlanPremiumCountryFranceDeviceAndroid phonesOperating SystemAndroid My Question or IssueHey!I have a Family account. My ex wife is on the plan too. I created two accounts for our kids on Spotify Kids. They can use it on my phone.However, how can they...
Trying to add someone to my Family plan and they are being locked for being in the wrong country while sitting beside me. "You need to live at the same addressIt looks like you’re trying to join Premium Family from a different country. Premium Family...
Hello, I would like to know if the family plan for new users of paid plans is entitled to a trial period of 1 or 2 months like the individual premium and/or student premium? Thanks.
PlanPremium FamilyCountryGermany DeviceAmazon Fire Kids TabletOperating SystemAndroid?? My Question or IssueHej,my kids (6+9) have Amazon Fire HD Kids tablets and like to hear music.So I did an upgrade from double to family account on spotify.Now I c...
Spotify clearly advertises that Spotify Kids is for 12 and under only, including during account sign up. My child is 13. I would like them to have Spotify on Spotify Family but the system will not let him make a linked account under age 16. This is m...
PlanPremium IndividualCountry UK Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System My subscription cancelled because my card was blocked. When I resubscribed I somehow moved from Family to Individual. I've tried to move my sub...
Was kicked of of family premium suddenly. And now I can't join the family again for 12 months
I have just upgraded to family. I have downloaded Spotify kids to my children’s tablets and began logging them in. When I get to choosing the character it says “oops, something went wrong” this is happening on 2 iPads and my phone. Can someone advise...
Hi every oneOur Family plan has been discontinued due to expired bank card.I am prompted to update my payment method.But it says my plan is "premium personnal"Is it possible to have my family back at once ?Or do I have to start a make a new family pl...
PlanFamily PremiumCountry DeviceAndroid Pocofone X3 PRO My Question or IssueI was using Spotify premium family for a long time and this month my payment didn't worked because I change de credit card So I updated my payment information and when my fam...
Hi there,We are a family from traveling around the world... currently living in the same address for 4 months... We have a family plan that 3 of us use, and now i want to add another son of mine. i've sent him an invite but when he inserts his addres...
With the recent price increase for the Premium Family Plan, will I now (finally) be able to share the 15 hours/month of audiobooks listening with family members?
My son has a premium account as do I. We changed the plan to a family plan adding my husband. Do I need to cancel my premium account and get added to his? I am so confused.