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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Even though I was a family member before the family plan ended I was invited back but it doe...
Today I signed up for spotify kids and I thought you could pick song that the parents could approve as well? My child loves some songs by other artists that are not in your kids data base like Aalyiah these are songs that I would like to approve for ...
I have received three charges on my account card from Spotify for $1.01. What are these for?
Don't care for certain artists that come up on Playlist,want to block
I'm only able to listen to audiobooks as the family plan manager. How can my daughter listen without purchasing the audiobook?
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA family member recently bought a spotify duo subscription but when I tried to join the like ...
I’m curious how the family plan will work if I add my kids to a family plan but they are all not with me every other weekend. The way I’m reading it is it should be fine but I’d like clarification since they will not be with me the majority of the ti...
I am currently on the free plan and I want to join my boyfriend's duo. We live together in the Netherlands. Currently we are traveling together in North and South America. In order to be able to use my own Spotify at all, I have had to update my coun...
My daughter (on our family plan) wants to listen to an audiobook that is not part of the free library. In her Spotify app on her tablet, it said that books could not be purchased on the app, so I purchased it on the computer via my account. Shouldn't...
Hi, I have got a family subscription. Unfortunatelly the family management account is set to one of my kids.Is it possible to switch it to one of the other family accounts as "master account"? Thanks and regards
PlanPremiumCountrySlovakiaDeviceiPhoneOperating System My Question or IssueHello, I would like to ask that what should I do if I change from Premium to Family Premium if I am not the person who set up the family premium?
PlanFree/PremiumCountry USADeviceIPhone 11 and aboveOperating SystemiOS 18.1.1 My Question or IssueMy 2 daughters, husband, and I have all individual premium accounts already setup. Is there a way we can combine under one family account and retain al...
I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
PlanPremiumCountryIrelandDeviceSamsung galaxy Operating SystemAndroid My Question or Issue
We reside in the middle east as a family, but our permanent address and credit card billing address is in the USA. We are trying to set up a Premium Family Account, but I had to choose USA as location to match my credit card. Then when I tried to inv...
I have a premium family plan and two members that were already been registered on the plan for a long time were removed without any notice and I’ve tried to add one of them again and she received a message saying it’s not possible to rejoin the plan ...
I've just upgraded my account from premium to family plan. Is there a way that I can have 2 profiles? I have the space for it. The reason why is because my son has a Playlist that he listens to and I have a Playlist on the same email profile, however...
We have a family plan and I cannot invite my daughter. The system keeps telling me that we access the plan from another country, although we all live at the same address in the US. Can there be another issue or what could I do?
I didn’t have my notifications set up to receive the emails for promo codes. Now I do. Did I miss out on The Weeknd promo code or will it be sent still?
I did paid the money for family plan but it showed me some error occurred and i didnt get my premium plan.