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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
We have multiple users with individual accounts and we are looking to go to a family plan. Will each member keep their own playlists and receive their own Spotify Wrapped at the end of the year?
meu plano foi suspenso por falta de pagamento, mas não teve nenhuma alteração com o cartão. Poderiam e ajudar identificar o ocorrido
My Family Plan Lapsed so everyone lost their premium account status. I paid the bill today and am trying to re-add my children. Their address was not on their profile. The address is the same as mine and has now been updated on their profiles. It is ...
No meu app nunca me deu a opção de pagar anual igual faço com outros streamings pq além de economizar, paga logo de uma vez e não fica todo mês cobrando, descobri pelo site que dá, mas tentei por lá e quando coloco minha conta não tá disponível pra m...
Hi everyone, I end up without the Premium Family Plan every month because Spotify does not renew it automatically. I can't find how to set an automatic renewal. Does anyone know how to do it? Thanks. Marcelo
PlanFree/PremiumCountry use Device iPhone 16 pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen I try to invite my wife to my family share premium membership, it stat...
I got an email stating my daughter and husband had to verify our address on Spotify, and that they would receive an email. Both received the email and when they would click on the link to verify, they kept receiving an error. Spotify then removed the...
PlanPremium FamilyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe live in Europe, my family and I. We all live in the same house. We have lived overseas m...
I got an email telling me to renew my address to confirm I still lived with the owner of the family plan and forgot to confirm. I am now unable to get back into the family plan and get a pop-up saying I cant join another plan for 12 months when I try...
Hello, I want to buy the family plan for my family and was wondering if my child who is going to college in another state can also be added on the plan. We live in the US, and my child goes to a far away school. Is it possible for them to be added an...
Plan - Family PremiumCountry - Spain Device iOS 15.5Operating SystemmacOS 12.3.1 My Question or Issue:Hi everyone, my issue is that I am getting ads (local ads + general international ads) even though I am paying for Family Premium. I have made sure ...
I can see the field to change, but it is greyed out and won't let me switch to Ireland. I moved to remarry and need to switch to my husband's family account. I also tried to update my payment method to my Irish card, and it wouldn't let me. Your site...
PlanPremiumCountry - India Device - Mac, iPhone, iPad(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen my family members click on the link to join family, after enterin...
I always buy the family plan for 6 months pay once, and why is there no such option now? There is only monthly payment.
I can't join fam plan. I just ended my duo plan 2 months ago
I'm UK based (country set to UK in account, before you ask!). I am a paying plan member of a Spotify Premium Family subscription and am having issues with updating my address following a family move. The Family Plan manager has informed me that I am ...
PlanPremium FamilyCountryCanadaMy Question or IssueHow can I transfer Family ownership from one account to another?
So now it cut us out completly how can I just change the card and have everything back without subscribing one more time
My wife has been suddenly removed from our family plan, when I sent her a link to rejoin it says. "We couldn't confirm that you live with the plan manager for this plan. You can join someone else's plan again in 12 months"How do I navigate this error...
Hi Team, Our Spotify Premium Family plan got over yesterday. I am trying to join the new Premium Family plan started by the plan manager but on clicking the invite link I get the following error:You can’t join this planYou can join someone else’s Pre...