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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
i can’t add my address when adding my daughter to the family premium.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueBoth my children stay away from home for protracted periods of time, my daughter in Middlesbr...
My husband created our premium family account. He does not listen to audiobooks and I would like the ability to use those hours. Can we change who the account manager is on our family plan?
I want to start listening to audiobooks on my premium family plan, but have just discovered my husband is our plan manager and so only he can. He has no interest in audiobooks. This is absolutely ridiculous that we can't make use of a feature we're p...
PlanPremiumCountryAustralia DeviceiPhone?Operating SystemiOS My Question or Issuei added a new family member yesterday but they are still receiving advertisements. They are listed in my plan. What can we do to remove ads?
PlanPremiumCountryGermanyDevice(iPhone 12.)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy partner invited me to his family account. But when I enter with my app I am not in my individual account but in his. This also m...
Hello,I just joined Spotify Family plan but my husband is unable to join. He inputs the same address as me and gets a message saying he has to be in the same country. We live together and both in Ireland. He has a free account and I had premium. Can ...
PlanPremium FamilyCountryGermanyDeviceSamsungOperating SystemAndroidMy Question or IssueHi, all of us have their own account. I'm the administrator. Why spotify suggests me my daughters music? Her account is also connected with an amazon echo dot. Sp...
Good morning all, Have looked through the threads and unable to find anything that assists, so kindly asking for any assistance please. I've have a premium spotify package which was started in UK, we have move abroad and now wish to cancel that packa...
Soy miembro de un plan familiar Premium. El plan lo paga el titular de la cuenta, pero me llegó un cobro de Spotyfi a mi tarjeta de crédito, no se ni de donde sacaron los datos.
Plan: Premium FamilyCountry: UK Hello,I'm the plan manager for my Premium Family account. I would like to add my father-in-law as a plan member. He lives in a house that is a new build in my garden. The new build has a different house number than min...
My son currently is the plan manager and his email account is no longer active. So I am trying to change that to myself and then setup a new account for him. Thanks
I was able to successfully sign into Spotify kids on my child’s tablet but when I try to do it on their iphone, it is not working. I type the email address and password and get the error code. Oops something went wrong. Then I try the login without p...
HiI can't accept my Family Premium membership. When I open the link I get the error "This page no longer exists"I was part of my parent's family plan but moved out. The plan was stopped about a week ago. My partner began a new plan and now I can't jo...
PlanPremiumCountrySouth AfricaMy Question or IssueI have members on my family plan. Son changed his phone and forgotten login details (including username) . In the meantime he has a free account. I have followed all instructions and eventually remove...
One of the members got a new email -since the old email does no longer work. How can we change the email attached this member account. We no longer have access to the previous email so it is not possible to verify her password through that email.
Lots of guilty pleasure searches on my Spotify and I don’t want my dad to see what I’m searching up since it isn’t his music style and I’m worried he will make fun of me.
PlanPremium familyCountryUKDeviceiPhone 12 Pro MaxOperating SystemIOS 16 My Question or IssueEvery time I am sending my boyfriend a link to join my Spotify family plan, the link when opening just displays a Spotify page with an error 404 image. I hav...
I am trying to join my spouse’s family plan. He is able to send the link to join, but when I try to open I get a Spotify link it repeatedly says “404s and Heartbreak” that the page is not found. PlanPremium FamilyUnited States DeviceiPhone 14Operatin...