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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
After sharing a single premium account across our family for a number of years we finally decided we needed to upgrade to a family plan. I would like to make one of the new accounts added to the plan (my account) the plan manager and let my daughter ...
PlanPremiumCountryIrelandDeviceMotorola Edge 20LiteOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumMy Question or IssueI left a Family Premium plan with my old apartment and want to join a new with my wife in our new house. However, I cannot join as I get a message that I cannot join as only every 12 months. I am quite sure I have ...
Hi, I can't join the family plan, we live in the same house and when I put in the address it says it's wrong, even though it's exactly the same as the owner of the plan.I recently left another family plan, I don't know if that has any influence.I hop...
PlanFree. I was on premium family before my subscription endedCountryCameroun DeviceiPhone XROperating System(iOS 17
Hello folks, I can't add my family to my Family Premium plan as the Google Maps-powered address field doesn't autocomplete. I've been messaging with Spotify support for around 4 hours now, have tried everything: multiple different browsers, different...
PlanPremiumCountryBrazilDeviceM34Operating SystemAndroid Knox My Question or IssueEstou colocando o endereço da minha casa para participar do plano família mas da erro, coloco um endereço próximo a minha casa para ver se vai e fala que nao é o mesmo ...
It happened after we got new phones and switched providers. THe family member was unable to log on and I sent a new link that works but now with music they get ads. How do you get rid of the ads?
I have shared an premium family with my old roommate for 2 years and I want to move my premium from my old roommate to my new roommate. Do I need to change my email?
I made an account for work on my family plan and I can’t remember what email it was linked too so I can’t log in, I am family plan manager and was wondering if there’s a way I can link it to an email now to change the password so I can access the spo...
I have the Premium Family Plan (6 members), can I add another family member to this plan or will I have to pay an additional price?Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Win...
We have multiple users with individual accounts and we are looking to go to a family plan. Will each member keep their own playlists and receive their own Spotify Wrapped at the end of the year?
meu plano foi suspenso por falta de pagamento, mas não teve nenhuma alteração com o cartão. Poderiam e ajudar identificar o ocorrido
My Family Plan Lapsed so everyone lost their premium account status. I paid the bill today and am trying to re-add my children. Their address was not on their profile. The address is the same as mine and has now been updated on their profiles. It is ...
No meu app nunca me deu a opção de pagar anual igual faço com outros streamings pq além de economizar, paga logo de uma vez e não fica todo mês cobrando, descobri pelo site que dá, mas tentei por lá e quando coloco minha conta não tá disponível pra m...
Hi everyone, I end up without the Premium Family Plan every month because Spotify does not renew it automatically. I can't find how to set an automatic renewal. Does anyone know how to do it? Thanks. Marcelo
PlanFree/PremiumCountry use Device iPhone 16 pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewhen I try to invite my wife to my family share premium membership, it stat...
I got an email stating my daughter and husband had to verify our address on Spotify, and that they would receive an email. Both received the email and when they would click on the link to verify, they kept receiving an error. Spotify then removed the...
PlanPremium FamilyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe live in Europe, my family and I. We all live in the same house. We have lived overseas m...
I got an email telling me to renew my address to confirm I still lived with the owner of the family plan and forgot to confirm. I am now unable to get back into the family plan and get a pop-up saying I cant join another plan for 12 months when I try...