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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I have been served several unskippable Ads through the iOS mobile app on my iPhone 13. The first occurrence was after a podcast finished and an ad was played. I have a screenshot of this happening. This morning I was listening to one of my own songs ...
I requested to change a country and waited until the next billing cycle for it to apply. It is still in my old country.This prevents me to invite my house members to the premium family plan
PlanPremium FamilyCountryUk My Question or IssueI am trying to add new family members to my plan. I need to set my address for the first time as the plan owner. Every time I try to do this through the account page I get a “Try again later” message on...
PlanFamily PremiumCountryItalyDevice(iPhone 11, and other devices) My Question or IssueWe subscribe to Spotify Family Account, two days later, we receive an email from Spotify saying: Your Premium Family plan will end soon.Since your account manager ...
PlanPremiumCountryEgypt My QuestionI’ve been a subscriber to the Family Plan with the yearly payment option for the past year. As my subscription is nearing renewal, I’ve been trying to find the option to pay yearly again but can’t seem to locate it....
All members on my plan can’t listen to their own music
PlanFamily PremiumCountryGermanyDeviceAll Redmi 10 ProOperating SystemAndroid My Question or Issue have Spotify Family. Living in Germany. Our two Kids use the Kids App. In the Kids App, all Disney Audiobooks can be clicked on, but then it says: Oops...
Hi there ! No close town or village to me comes as an option to location . Is there a way to paste coordinates? Tried from pc/ cellphone/ different networks/
Hey Spotify Team, Your current kids' platform is way too basic and doesn't really cut it for older kids, but the adult platform throws way too much junk in the way of kids, especially with all the videos you've been pushing.We need something in betwe...
There are no nearby landmarks or the like. All of the addresses are for other establishments, homes, or otherwise. This is for a Family Plan. Family on the plan both have older accounts that have successfully registered their address, made their acco...
Can I see my Plan member usage? I’d like to free up my family access if they aren’t using their accounts
Hello, i started my account in Czech republic and now i live in Slovakia. I want to join my husbands family subscription but it won’t let me change country to slovakia even though i change my card to Slovak card… I dont know what to do.. tried everyt...
Hallo, ich habe seit Ewigkeiten Premium Family Abo, aber ich habe plötzlich in meinem Profil keinen Zugriff mehr, es wird angezeigt, dass ich nur Spotify free haben. Was kann ich tun? Es werden jeden Monat 17.99 Euro v. konto abgebucht.
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PlanPremiumCountryUSADeviceiPhone XR, iPhone 16, PCOperating SystemiOS 18, Windows 10 My Question or IssueI own a duo plan but will be switching to a family plan. I’ve changed my address on my information, billing, and duo plan to match the family pl...
Hi everyone, I´m a Spotify Premium user since a few years. Soon we will get an premium family account in my house but I´m not the one who is creating it. So my question is if I need to cancel my premium account so I don´t pay for it anymore because I...
I wanna change my subscription from Family to Duo but I don't wanna lose my music or playlist. Beasuse when I try to change plan one of the info that appear is "Members of your Spotify Premium Family plan will immediately lose access to Premium"
Hello , i have family premium plan and ads are running up all day
Plan Premium Duo Country US Device Pixel 7, Asus Zenbook Operating System Android, Windows 11 HomeMy Question or Issue: As with most tech things, my kids are the early adopters. My son set up Duo Account as manager and I joined as a member. Now I wan...
PlanPremiumCountry\Portugal My Question or IssueI am experiencing difficulties adding my daughter, who lives with me, to our Spotify Premium Family plan. When I send the invitation and she tries to confirm her participation, we receive an error messa...