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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27648 Views
44 replies
4 likes
Hello,Is it still offering to pay an anual subscription for premium family Spotify? Thanks
Hello, Is it still offering to pay an anual subscription for premium family Spotify? Thanks
Roadie
2320 Views
2 replies
0 likes
When my Family tries to enter my Spotify Premium Family they get the following message after entering there name and adress: "Oops! Something went wrong, please try again." They already tried to open with incognito browser. But still the same message...
When my Family tries to enter my Spotify Premium Family they get the following message after entering there name and adress: "Oops! Something went wrong, please try again." They a...
Music Fan
1455 Views
6 replies
0 likes
Guten Tag, heute wrude mein Spüotify Premium Account abgewiesen weil die Zhlung nicht getätigt werden konnte!An der Zahlweise (Paypal/hinterlegtes Konto) hat sich jedoch nichts geändert.Ich habe lediglich eine Kreditkarete und ein weiteres Konto aus ...
Guten Tag, heute wrude mein Spüotify Premium Account abgewiesen weil die Zhlung nicht getätigt werden konnte! An der Zahlweise (Paypal/hinterlegtes Konto) hat sich jedoch nichts geändert....
Roadie
1182 Views
1 replies
0 likes
I have spotify family and am getting frustrated with my children's music suggestions coming onto my feed. They are definitely logged into their own accounts so am at a loss as to why it could be happening. Does anyone know how to stop this?
I have spotify family and am getting frustrated with my children's music suggestions coming onto my feed. They are definitely logged into their own accounts so am at a loss as to why it c...
Roadie
1107 Views
1 replies
0 likes
I see on family list 'Sptf' as member - how to check who is it ?What's more - when I remove one of those and add new (named) member after some time 'Sptf' appears again and throw out that member.
I see on family list 'Sptf' as member - how to check who is it ? What's more - when I remove one of those and add new (named) member after some time 'Sptf' appears again and throw o...
Casual Listener
2154 Views
2 replies
0 likes
Hi guys! I have a problem: me and my falks got two homes, because of work.Me and my enlarged family travel between Ireland and Itay all the time and we're never in the same place all together.So. Is it possible to insert both our addresses? Thank you...
Hi guys! I have a problem: me and my falks got two homes, because of work. Me and my enlarged family travel between Ireland and Itay all the time and we're never in the same place a...
Community Legend
874 Views
1 replies
0 likes
Brother and I decided to start a family plan, he was currently paying for his own premium. When I sent him a link to signup on the family plan, the link just opens up his current spotify. can he signup through my family plan, but still have access to...
Brother and I decided to start a family plan, he was currently paying for his own premium. When I sent him a link to signup on the family plan, the link just opens up his current spotify. can he s...
Community Legend
1109 Views
1 replies
0 likes
So I've bought a Spotify Premium voucher, and thought I can use the 60 euros to pay for 3 months of family premium instead of 6 months of premium. But now it seems that it only added 6 months of premium and does not allow to upgrade my account to fam...
So I've bought a Spotify Premium voucher, and thought I can use the 60 euros to pay for 3 months of family premium instead of 6 months of premium. But now it seems that it only added 6 months of p...
Casual Listener
1443 Views
2 replies
0 likes
PlanPremiumCountryLatviaDevice(multiple)Operating System(Windows 10, OS 11, Android, IOS) My Question or IssueMy Family Mix doesn't fill up, although the feature appeared after I was on a family subscription with my family members. We use spotify reg...
Plan Premium Country Latvia Device (multiple) Operating System (Windows 10, OS 11, Android, IOS) My Question or Issue My Family Mix doesn't fill up, although the feature appeared a...
Community Legend
1272 Views
1 replies
0 likes
PlanFamily PremiumCountryNew ZealandDeviceHuawei P30Operating SystemAndroid v. 9 My Question or IssueI recently discovered the family mix playlist which has been cool to see what everyone else listens to and similarities between family members. Howev...
Plan Family Premium Country New Zealand Device Huawei P30 Operating System Android v. 9 My Question or Issue I recently discovered the family mix playlist which has been c...
Casual Listener
1870 Views
3 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 7 PlusOperating SystemiOS 10 My Question or IssueMy family just switched to the family premium subscription, and I just switched to it from my student discount. I was just checking to see if only the family...
Plan Premium Country United States Device iPhone 7 Plus Operating System iOS 10 My Question or Issue My family just switched to the family premium subscription, and I just switched t...
Spotify Star
1014 Views
1 replies
0 likes
I've canceled his premium account and have tried moving him over to my plan but it always returns "There was a problem Try Again Later" ; I have tried on incognito, another device and school computer, nothing works.Now wat?
I've canceled his premium account and have tried moving him over to my plan but it always returns "There was a problem Try Again Later" ; I have tried on incognito, another device and school computer...
Music Fan
1463 Views
3 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI'm trying to join my friend's duo plan, the adress is right and it's my current position but...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I'm try...
Community Legend
1101 Views
1 replies
0 likes
PlanPremium for FamilyCountryBelgiumDeviceOne plusOperating Systendroid Oreo My Question or IssueHow come that I can see my daughter's listening history and all the rest of her music on my phone? I took Premium for Family to get rid of this.
Plan Premium for Family Country Belgium Device One plus Operating Systendroid Oreo My Question or Issue How come that I can see my daughter's listening history and all the rest o...
Composer
1506 Views
4 replies
0 likes
Plan: FamilyFree/Premium: Premium Country: Germany Device(Samsung Galaxy Note 3)Operating System(Android 5) My Question or IssueI confirmed my current address today after logging in to Spotify.Then I invited my son, i.e. sent him the link created by ...
Plan: Family Free/Premium: Premium Country: Germany Device (Samsung Galaxy Note 3) Operating System (Android 5) My Question or Issue I confirmed my current a...
Spotify Star
1222 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) When I try to input my address for the spotify family invitation (both map tracking and manual), it says "there was a ...
...or the spotify family invitation (both map tracking and manual), it says "there was a problem please try again later". I also tried following the same process on my phone, with the same result. How do I...
Spotify Star
3829 Views
5 replies
0 likes
PlanPremiumCountrySverigeDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHur fungerar premium family när man har delad vårdnad och barnen har olika dresser?
...ungerar premium family när man har delad vårdnad och barnen har olika dresser?
Community Legend
982 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWe used the same account so we have many playlists. Now using the family premium the other fa...
...sed the same account so we have many playlists. Now using the family premium the other family members can't see our playlists anymore.
Community Legend
767 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI fully and completely agree with the complaints about the situation with the premium plans a...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I fully...
Casual Listener
1620 Views
2 replies
1 likes
Hi i already had myself and 1 family member in our family account and I have recently added 2 more members but on the android app the 2 new members will not show as members in the family mix playlist and none of their song show. I have read all the h...
Hi i already had myself and 1 family member in our family account and I have recently added 2 more members but on the android app the 2 new members will not show as members in the family mix p...
Community Legend
3618 Views
3 replies
0 likes
