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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hi!My family and I have premium for our family and it said our payment wasn't working or something and we needed to pay to maintain our subscription. One person in my family paid the subscription for the family but it only "upgraded" the subscription...
My Question or IssueI am unable to accept the invite to join the family plan even after multiple tries. The main host had tried reinviting me, removing me and I had already verified my email the previous time and was using spotify without any issue t...
Can i have the google home mini even if i have a family memebership ?PlanPremium
I have Premium Family account and so have registered for the Google Home Mini voucher code, which I have been told will be sent to me via email. I created my account with my Facebook account, and therefore have no email address registered for Spotify...
So I wrote out a well organized and thorough message but when I tried to submit it it said I needed a label. After adding a label and submitting the page refreshed with an error and I lost it all. My wife and I have been on premium for years and afte...
PlanPremiumCountryUnited States DeviceiPhone 7 Operating SystemiOS 12.2 My Question or IssueBefore the new iOS update I could go into any artist and could see their albums/individual songs. Now when I try to, all I can do is shuffle play. When trying...
I am trying to manage my Premium for Family account. Instructions say to go to my account (which I've done) and click on Premium for Family on the menu on the left - there is no Premium for Family on this menu! I have followed all of the instructions...
Good morning, i've cancelled my spotify family and premium account today but, some minutes later, i've checked that the account has been active again with no authorization. I want to request the payment cancelled and cancel the membership.Thanks.
Hi,Can i have family plan in Israel?
PlanFree/PremiumCountry Device Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI manage a family account so how do I manage my children's access to explicit content? If I Limit it from their phone they can switch it off ag...
PlanFamily PremiumCountryUnited Kingdom DeviceGoogle Home My Question or IssuePreviously, I could only play my spotify premium account on one Google Home speaker at a time. I saw the adverts for upgrading to Family Premium, with the free Google Mini,...
PlanPremiumCountry USDevicePixel My Question or Issue How long did existing customers have to wait before the Google home mini email was received? I registered on the 1st and am wondering if I did something wrong or if others are also waiting. Thanks...
PlanPremiumCountryUSAMy Question or IssueMy family and I live in a townhouse and we are on the premium family plan. I was asked to verify my address a week ago and I did. But, I got an email saying it couldn't be verified and I was kicked off the pla...
Can we make the top question “Why can’t the family premium use at least one account of Hulu when we pay more?”
PlanPremium for familyCountryCzech Republic My Question or IssueI've added another family member to my premium for family a while ago. Everything's been working just fine, but today Spotify says that she isn't subscribed for Spotify premium and I can...
Hi I would like to add 2 devices (my sons tablet and a spare tablet) neither of which have email addresses associated with themis there a way to add these 2 devices to my plan without sending an email invite? thanks
PlanPremiumCountryThe Netherlands My Question or IssueI'm already on a Premium subscription. What happens when I upgrade to Family?The answer I found: If you're already a Premium user, don't worry! We won’t bill you until the time you’ve paid for has...
Hello,I just upgraded my premium account to a family account. I invited my girlfriend, who I live with, via email. She recieved the email, and did everything and it just kept popping up with 'Something went wrong'. I took her off the account then re-...
Hi, I used to be a member of a Premium Family plan until yesterday. I’ve got an e-mail that says my account hasn’t been confirmed so that I’m now using my Spotify with a free membership. We’ve tried to sent another invitation but it hasn’t been confi...
Facebook hesabım çalındığı için ve spotify premium hesabım facebook hesabına bağlı olduğu için hesabımı iptal edemiyorum. Ayrıca hiçbir şekilde facebook hesabıma erişim sağlayamıyorum. Bu yüzden de hesabımı kapatmak ve yeni bir hesap açmak istiyorum....