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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27581 Views
44 replies
4 likes
PlanPremium Family CountryTurkey My Question or IssueAile üyelerim sürekli adres doğrulanamaması sebebiyle çıkarılıyor. Aylardır aynı sorun tekrar ediyor. Adres doğrulayabileceğim bir yöntem de görünmüyor. Bu durumdan bıktım. Bir an önce abimi de hes...
Plan Premium Family Country Turkey My Question or Issue Aile üyelerim sürekli adres doğrulanamaması sebebiyle çıkarılıyor. Aylardır aynı sorun tekrar ediyor. Adres d...
Roadie
322 Views
1 replies
1 likes
PlanSpotify FamilyCountryIndonesiaDevice(iPhone)Operating System(iOS 10) My Question or IssueBagaimana saya bisa tahu alamat yang saya masukkan ke dalam akun spotify saya? Karena saya tidak pernah merasa memasukkan alamat tempat tinggal, lalu saya me...
Plan Spotify Family Country Indonesia Device (iPhone) Operating System (iOS 10) My Question or Issue Bagaimana saya bisa tahu alamat yang saya masukkan ke dalam akun spotify saya? K...
Roadie
7239 Views
1 replies
2 likes
j'ai ajouter un membre de ma fammille a mon abonnement je peut voire que la demarche aboutie sur mon comptepour temps sur sont compte il reste toujour en abonement free merci d'avence pour vos reponse
j'ai ajouter un membre de ma fammille a mon abonnement je peut voire que la demarche aboutie sur mon compte pour temps sur sont compte il reste toujour en abonement free merci d'avence...
Spotify Legend
325 Views
1 replies
0 likes
Gostaria de ter a possibilidade de pagamento do plano familiar com o boleto bancário, pois o aceite do cartão pré pago do "MercadoPago" foi cancelado.PlanFamiliarBrasil
Gostaria de ter a possibilidade de pagamento do plano familiar com o boleto bancário, pois o aceite do cartão pré pago do "MercadoPago" foi cancelado. Plan Familiar Brasil
Spotify Star
753 Views
1 replies
2 likes
PlanStudent --> Family CountryUSADeviceMacbook ProOperating SystemiOS 10 My Question or IssueI am having trouble switching my account from a student subscription to a family plan. I was sent an invitation code in an email, have accepted the invitatio...
Plan Student --> Family Country USA Device Macbook Pro Operating System iOS 10 My Question or Issue I am having trouble switching my account from a student subscription to a...
Community Legend
247 Views
1 replies
0 likes
PlanPremiumCountryItaly My Question or IssueWhat happens if I've just renewed my Premium Student account and I want to switch to the Family one? Do I have to pay also for this month or my payment for Student Premium will be valid, so that I don't hav...
Plan Premium Country Italy My Question or Issue What happens if I've just renewed my Premium Student account and I want to switch to the Family one? Do I have to pay also for t...
Community Legend
433 Views
1 replies
0 likes
I’ve just upgraded from premium to family premium and sent an invitation to my daughter. She didn’t have an account previously (even a free one) and so the invitation takes her to a login page that she can’t login to. When we try her email address we...
I’ve just upgraded from premium to family premium and sent an invitation to my daughter. She didn’t have an account previously (even a free one) and so the invitation takes her to a login p...
Spotify Legend
630 Views
3 replies
0 likes
I'm trying to invite my girlfriend who lives with me to my family plan. All the information is correct and she keeps getting an error about not being able to join. I even went as far as to create a whole other Spotify account and invited that one to ...
I'm trying to invite my girlfriend who lives with me to my family plan. All the information is correct and she keeps getting an error about not being able to join. I even went as far as to create a w...
Community Legend
395 Views
1 replies
0 likes
I understand that when I move I need to cancel my family premium and create a new account. How does it work for billing. I was just invoiced and I am concerned that if I cancel and recreate another account that I will end up paying twice in one month...
I understand that when I move I need to cancel my family premium and create a new account. How does it work for billing. I was just invoiced and I am concerned that if I cancel and recreate another a...
Community Legend
700 Views
3 replies
0 likes
PlanPremium CountrySweden Device IOS iPhone 8(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can see the plan member in my account, but when the member logs in. The acco...
Plan Premium Country Sweden Device IOS iPhone 8 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Ques...
Spotify Star
806 Views
5 replies
0 likes
Hi there,I am on a premium account in South Africa.I am trying to convert to a Family sub. When I try to ádd family' it says; oops something went wrong. please try again.If I go the the help page it shows 404 not found. Please help?Laurence
Hi there, I am on a premium account in South Africa. I am trying to convert to a Family sub. When I try to ádd family' it says; oops something went wrong. please try again. If I go the t...
Spotify Star
422 Views
1 replies
0 likes
I signed up for the family plan with the offer of a free google home Mini. Sounded great. That was until there was a problem redeeming the Google home Mini. For some reason my order with Google was cancelled. That's ok. Mistakes happen. So off I go a...
I signed up for the family plan with the offer of a free google home Mini. Sounded great. That was until there was a problem redeeming the Google home Mini. For some reason my order w...
Community Legend
1252 Views
3 replies
0 likes
I have a problem with my spotify premium. I switch by a family to another (just becuse i moved in), but spotify send me an email that says "It was not possible to confirm your address, so we set your account in spotify free". What can i do?
I have a problem with my spotify premium. I switch by a family to another (just becuse i moved in), but spotify send me an email that says "It was not possible to confirm your address, so we set y...
Community Legend
757 Views
1 replies
0 likes
See subject... I've tried over and over again to decouple my login from a family member's Echo Dot, to "Forget this device." It keeps appearing and then either my music stops playing and switches to her Echo Dot, or her music cuts into whatever I'm l...
See subject... I've tried over and over again to decouple my login from a family member's Echo Dot, to "Forget this device." It keeps appearing and then either my music stops playing and switches t...
Community Legend
1037 Views
1 replies
0 likes
Hello,I am about to create a family account for my housemates and I. I will be the main subscriber (paying the invoice) and my question is the following: is it possible at some point to change the person in charge of paying the invoice (the main resp...
Hello, I am about to create a family account for my housemates and I. I will be the main subscriber (paying the invoice) and my question is the following: is it possible at some point to c...
Community Legend
1441 Views
3 replies
0 likes
So my family recently got an Amazon Alexa. So I invited them to my family plan, but not before at first linking me to it. Couldnt listen to my own music, so repaired it to their Spotify. Was working right for (very) small amount of time. Alexa then u...
So my family recently got an Amazon Alexa. So I invited them to my family plan, but not before at first linking me to it. Couldnt listen to my own music, so repaired it to their Spotify. Was w...
Community Legend
580 Views
1 replies
0 likes
PlanFree/PremiumCountryPortugalOperating SystemWindows 10 My Question Hi, I upgraded to the premium family and everything was working well in terms of invites. However, even though I'm the owner, after logging out and then logging in, my account now ...
Plan Free/Premium Country Portugal Operating System Windows 10 My Question Hi, I upgraded to the premium family and everything was working well in terms of invites. However, e...
Spotify Star
465 Views
1 replies
0 likes
2 miembros de la familia que tienen spotify premium no pueden aceptar la invitacion al plan familiar.PlanFree/Premium
2 miembros de la familia que tienen spotify premium no pueden aceptar la invitacion al plan familiar. Plan Free/Premium
Spotify Star
995 Views
3 replies
1 likes
Hi,I want to complete the family abo for my mum. My dad is already in it, worked perfect. But my mother cant join, "you can join the premium family, pls consult the faq". I even created a new account for her, same problem there. She has a Samsung gal...
Hi, I want to complete the family abo for my mum. My dad is already in it, worked perfect. But my mother cant join, "you can join the premium family, pls consult the faq". I even created a new a...
Spotify Star
501 Views
1 replies
0 likes
PlanPremiumCountry DeviceIphonesOperating SystemIOS My Question or IssueWe have 4 family members on this account who want to listen to their own music in their own rooms at the same time through their own chosen external speakers. When one is using t...
Plan Premium Country Device Iphones Operating System IOS My Question or Issue We have 4 family members on this account who want to listen to their own music in their own r...
Composer
1518 Views
8 replies
0 likes
