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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27586 Views
44 replies
4 likes
My brother recently started premium for family and it has worked for him and my dad but when I click on the ”accept invite” button I just come back to my account and nothing happens, there is nowhere where I can type in the confirmation code, anyone ...
My brother recently started premium for family and it has worked for him and my dad but when I click on the ”accept invite” button I just come back to my account and nothing happens, there is n...
Spotify Star
576 Views
1 replies
0 likes
PlanPremiumCountry Device(iPhone 7 Samsung Galaxy S8 Operating System(iOS 10 Android My Question or IssueTried To add my partner to a family account I set up today but when he follows the link it does not give it an area to put in code. We tried send...
Plan Premium Country Device (iPhone 7 Samsung Galaxy S8 Operating System (iOS 10 Android My Question or Issue Tried To add my partner to a family account I set u...
Visitor
394 Views
1 replies
1 likes
I am eliglble for the student discount but I'm currently on the family account . Do I get a discount or I still have to pay the usual family subscription.PlanPremium for FamilyCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating...
I am eliglble for the student discount but I'm currently on the family account . Do I get a discount or I still have to pay the usual family subscription. Plan Premium for Family Country &n...
Community Legend
312 Views
1 replies
0 likes
I wrote already abot the glitch.I have galaxy s10 android phone.Chromecast, smart tv samsungIn my phone the spotify premium for family is working perfectly but once i try to broadcast on my tv I can see only annloying logo. The spotify logo. But the ...
I wrote already abot the glitch. I have galaxy s10 android phone. Chromecast, smart tv samsung In my phone the spotify premium for family is working perfectly but once i try to b...
Roadie
468 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone, PC Operating SystemAndroid, iOS 10, Windows 10 My Question or IssueI share spotify with both of my parents and until recently we only used premium instead of the family package. I have updated the account...
...ecently we only used premium instead of the family package. I have updated the account now from Premium to a Family Package and the subscription fee has came off, yet when I send the invites out to both o...
Spotify Star
654 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
497 Views
3 replies
0 likes
EDIT: Problem resolved after contacting customer support. Topic can be deleted
EDIT: Problem resolved after contacting customer support. Topic can be deleted
Spotify Star
429 Views
1 replies
0 likes
PlanPremium for FamilyCountryNetherlandsDeviceSamsung Galaxy A5 2017Operating SystemAndroid My Question or IssueMy daughter is 13 years old and I invited her for her own spotify acount based on our family account. She can enter her birth date, and th...
Plan Premium for Family Country Netherlands Device Samsung Galaxy A5 2017 Operating System Android My Question or Issue My daughter is 13 years old and I invited her for her own s...
Spotify Star
611 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My family and I want to change to a family premium account. I already had premium and they h...
...y family and I want to change to a family premium account. I already had premium and they had Spotify free. I accepted the invite code that I received, and when I put in my address (same as my family...
Spotify Star
445 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Spotify Star
553 Views
3 replies
0 likes
I have a familiy supscription in Singapore and it worked for about a month. A week ago they sent an email asking us to verify living at the same address. My family members replied but were still kicked out. Now they can't join the family. I've sent a...
I have a familiy supscription in Singapore and it worked for about a month. A week ago they sent an email asking us to verify living at the same address. My family members replied but were s...
Visitor
1552 Views
2 replies
2 likes
Hi,Ik ben gescheiden, nu wil ik voor mij en mijn kinderen een "Premium for family" abonnement nemen. Kan dat als de kinderen maar gedeeltelijk bij mij leven?Coen
Hi, Ik ben gescheiden, nu wil ik voor mij en mijn kinderen een "Premium for family" abonnement nemen. Kan dat als de kinderen maar gedeeltelijk bij mij leven? Coen
Spotify Legend
1277 Views
1 replies
0 likes
6.99 TL ücreti kartımdan aldınız ama premium hakkında ses seda yok. En azından geri ödeme yapın!
6.99 TL ücreti kartımdan aldınız ama premium hakkında ses seda yok. En azından geri ödeme yapın!
Spotify Legend
361 Views
1 replies
0 likes
Geaccepteerd via mail maar in de app blijft account op free staan. Op spotify.com staat dat ik lid ben van een premium family.
Geaccepteerd via mail maar in de app blijft account op free staan. Op spotify.com staat dat ik lid ben van een premium family.
Spotify Legend
392 Views
1 replies
0 likes
My husband is already paying for Family Premium, I tried to join million times, but it doesnt workPlanPremium FamilyCountryCzech republic Ipjone 7 PlusOperating System (iOS 10) My Question or Issue What can I do when it just doesnt work. I tried thou...
My husband is already paying for Family Premium, I tried to join million times, but it doesnt work Plan Premium Family Country Czech republic Ipjone 7 Plus Operating System (i...
Roadie
986 Views
7 replies
0 likes
i joined spotify over a year ago with my own premium account. my dad decided to make a spotify premium family account. i joined on with him but i am still being charged $10.77 each month. in my account it says my subscription is only premium but on m...
i joined spotify over a year ago with my own premium account. my dad decided to make a spotify premium family account. i joined on with him but i am still being charged $10.77 each month. in my a...
Spotify Star
475 Views
1 replies
0 likes
I’m trying to join my family premium invitation but at the moment I’m traveling abroad and it says it’s not possible. Someone can help me?
I’m trying to join my family premium invitation but at the moment I’m traveling abroad and it says it’s not possible. Someone can help me?
Spotify Star
375 Views
1 replies
0 likes
PlanPremiumCountryUK Device(iPhone 8 My Question or IssueHi there. I’m about to set up Spotify family but I’ve read some reviews where the main owner paid £15 and the family members were still charged their usual premium fee as well. I’m worried this...
Plan Premium Country UK Device (iPhone 8 My Question or Issue Hi there. I’m about to set up Spotify family but I’ve read some reviews where the main owner paid £15 and the family...
Casual Listener
413 Views
2 replies
0 likes
Bonjour, Je fais partie d'un cercle Spotify family depuis plusieurs mois mais suite à une arnaque, il n'a plus fonctionné. Une fois le problème résolu, ma mère m'a renvoyé une invitation mais impossible de l'accepter, j'ai le message "il n'est possib...
Bonjour, Je fais partie d'un cercle Spotify family depuis plusieurs mois mais suite à une arnaque, il n'a plus fonctionné. Une fois le problème résolu, ma mère m'a renvoyé une invitation m...
Spotify Star
850 Views
5 replies
0 likes
Good afternoon everyone! I wonder why my child is being excluded from my plan? Two (2) times I send an invitation to my child, he accepts, starts using Spotfy and excludes him from the plan. can you help me?
Good afternoon everyone! I wonder why my child is being excluded from my plan? Two (2) times I send an invitation to my child, he accepts, starts using Spotfy and excludes him from the plan. can you ...
Spotify Star
491 Views
1 replies
0 likes
