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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFamily Premium DeviceIphone xsOperating SystemiOS 10 My Question or IssueMy husband and I signed up for family plan, he is the account holder and sent me the invite. Everything was working fine until spotify ask me to verify address and soon i go...
Hello, I’ve just changed my plan to the Premium for Family, my first 2 family members registered and logged in with no problem but when I added the third person, we had a problem.I send the invitation from the main account and she receives it, but wh...
I sent an invite from my Samsung to my daughter who has an iphone. When she accepts the invitation it takes her directly into my account and doesn't give any option to login to her own account and attach it to the premium for family subscription I ha...
(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I have just signed up for family spotify,and it comes with free google home mini.I have gone to link and says the price $79 will come of in cart.Unfortunatliy mine didt and its asking for...
PlanPremiumCountry South Africa I am trying to upgrade from Premium to Family Premium, but there is no option to update to Family?
Meus familiares foram excluídos do plano familiar porque o App não conseguiu confirmar o endereço dos mesmos, sendo que moramos juntos, alguém sabe como resolver isso por favor? Caso contrário vou cancelar o planos.PlanFree/PremiumCountryBRASILDevice...
PlanPremiumCountryAustraliaDeviceSamsung Galaxy Note 8, Desktop and Web app, Xbox App, Foxtel App, Macbook Pro. iPad Operating SystemiOS 12, Android Pie, Windows 10, mac os 10.14 My Question or IssueI have been on paid Family Subscription for 3 years...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
In Oct. 2018 I signed up for the Spotify Family plan as part of the Google Mini promotion. which I never received. si I have spent countless hours on the phone and chat with support trying many fixes (mostly links that would not work) and always told...
Dear Sir or Madam,recently I tried to join the Spotify family and encountred a problem. Namely, the system keeps showing me the mistake (see the attachement). Could you please advise me on what I should do or try to help me solve this problem. I than...
Although I live in the same area I set our family premium for, and have, several times already, had to confirm my address, the family plan has still been cancelled for no apparent reason whatsoever. I'm quite frustrated by this fact
PlanPremium for Family CountryUK My Question or IssueI took up the offer to get a free Google Home Mini through my Premium for Family account approximately two weeks ago. I received an email from Spotify with a link to place the order. This took me t...
I previously had the family plan and I moved. Seeing that the only way to change the address was to cancel the plan, I did that. The plan just expired today I so I re-signed up but got no notification or email where I can input my new address. Please...
PlanFamily/PremiumCountryGermanyDevice(iPhone 7)Operating System(iOS 12.2) My Question or IssueSince this afternoon, all family members have been deleted from the family plan for any reason. Maybe a spotify update? However, tried to invite them again...
My sister lives in the same house as me and i have put her on the plan, and today Spotify send a e-mail to her telling that they take her off the plan because they don't verify the adress. What i do now ?
I have Spotify Premium at my telephone company (Telia), I will finish this now. How do I keep my family plan and move over all playlists. Do I keep my own account or?
以下信息均不是必需的。但是，您提供的越多，我們就越容易嘗試和幫助。計劃付費國家taiwan設備iPhone 6操作系統iOS 11 我的問題或問題I changed my account and re-submitted to the family premium, but my family had the error message that the family could only be replaced once a year.Sorry, my English is very bad...
Bonjour à tous !Il y a maintenant un peu plus d'un mois mon père m'a par mégarde supprimé du compte family, et depuis ce jour il lui est impossible de me rajouter dessus.Il a tenté de renvoyer bien 30 fois l'invitation, de me supprimer des comptes pu...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow do I contact spotify directly? I have a membership being deducted from my bank account bu...
My Question or Issue Welcome to India, Spotify Your amazing family plan will be a great addition here in India. Being able to easily, and cheaply, sign up my family under 1 account would make billing a breeze. Thanks, PlanFree/PremiumCountry IndiaDev...