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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 134707 Views
  • 32 replies
  • 8 likes
  • 134707 Views
  • 32 replies
  • 8 likes

Adding family member to spotify family.

Everytime my wife sends me an invite to join spotify family I click the link to accept the invite and it takes me to the login screen. When I click log in using Facebook, which is how I log in on my free account, it automatically logs me into her spo...

  • Newbie
  • Everytime my wife sends me an invite to join spotify family I click the link to accept the invite and it takes me to the login screen. When I click log in using Facebook, which is how I log in on m...
  • Luke
  • Spotify Star
  • 560 Views
  • 1 replies
  • 0 likes
  • 560 Views
  • 1 replies
  • 0 likes

Using Spotify Premium internationally?

Hi Everyone, I'm considering getting a Spotify Premium Family account with my brother and sister who share the same permanent address, but are in school in a different country and travel back and forth. Would they be able to use the account when they...

  • Newbie
  • Hi Everyone,   I'm considering getting a Spotify Premium Family account with my brother and sister who share the same permanent address, but are in school in a different country and travel b...
  • Luke
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Can't accept family invitation

My account is from the Philippines. My boyfriend and I are living together in Germany, so I thought to get a family premium. He can't accept my invitation because apparently, we are not in the same country. Can't change my country from PH to DE eithe...

  • Newbie
  • My account is from the Philippines. My boyfriend and I are living together in Germany, so I thought to get a family premium. He can't accept my invitation because apparently, we are not in the same c...
  • Luke
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

How to accept family plan invite

I sent out three invites for the family plan i just started but two of the accounts don't have acces to the email addresses their accounts are tied to. How do i get the to accept the invite if there's no access to the email address?

  • Newbie
  • I sent out three invites for the family plan i just started but two of the accounts don't have acces to the email addresses their accounts are tied to. How do i get the to accept the invite if t...
  • Luke
  • Spotify Star
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Addebito vecchio account Premium dopo upgrade a Premium for Family

Ciao a tutti,dopo essere passati da Premium, che scadeva il 05/04/2108, a Premium for Family il 29/03/2018, oggi 05/04/2018 mi hanno addebitato 9,99 euro relativi all'abbonamento premium anteriore. Nella gestione dell'account dalla pagina web mi vien...

  • Casual Listener
  • Ciao a tutti, dopo essere passati da Premium, che scadeva il 05/04/2108, a Premium for Family il 29/03/2018, oggi 05/04/2018 mi hanno addebitato 9,99 euro relativi all'abbonamento premium a...
  • imattolo
  • Community Legend
  • 405 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 405 Views
  • 1 replies
  • 0 likes

Solved!! Passare da Premium a Premium for Family

Ho attivo spotify premium da due anni e volevo passare a spotify for family. Spotify Premium mi si rinnova il 09/05/18 quindi il mese prossimo. Se passo a family oggi, 12/04/18, pago subito 14.99 euro sprecando i 9.99 euro del recente rinnovo oppure ...

  • Newbie
  • Ho attivo spotify premium da due anni e volevo passare a spotify for family. Spotify Premium mi si rinnova il 09/05/18 quindi il mese prossimo. Se passo a family oggi, 12/04/18, pago subito 14.99 e...
  • imattolo
  • Community Legend
  • 2108 Views
  • 1 replies
  • 0 likes
  • Payment
    Premium
  • 2108 Views
  • 1 replies
  • 0 likes

Changing to a family plan

How do convert 2 plans into a family plan

  • Newbie
  • How do convert 2 plans into a family plan
  • kejt_
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Premium for family

Hey! I am using spotify free and my brother is using premium. He has invited me for premium for fam. I wrote right everything but still I havent join premium and any suggestion at help center isn’t working . How can ı do?

  • Newbie
  • Hey! I am using spotify free and my brother is using premium. He has invited me for premium for fam. I wrote right everything but still I havent join premium and any suggestion at help center isn’t w...
  • kejt_
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

cancel family

I CANCELLED FAMILY BECAUSE IT DOESN'T WORK AND EVERYONE COMPLAINS ABOUT IT IF THERE IS REALLY SOMEONE OUT THERE THAT KNOW SOMETHING YOU CAN SEN ME AN EMAIL*snip*

  • Regular
  • I CANCELLED FAMILY BECAUSE IT DOESN'T WORK AND EVERYONE COMPLAINS ABOUT IT   IF THERE IS REALLY SOMEONE OUT THERE THAT KNOW SOMETHING YOU CAN SEN ME AN EMAIL *snip*
  • kejt_
  • Community Legend
  • 278 Views
  • 1 replies
  • 0 likes
  • 278 Views
  • 1 replies
  • 0 likes

Can´t accept family Invite

Hello dear Spotify Community! I cannot accept a family Invite today wich is totaly annoying Anybody can help me with that? Greets and best wishes!

  • Newbie
  • Hello dear Spotify Community!    I cannot accept a family Invite today wich is totaly annoying 😄  Anybody can help me with that?   Greets and best wishes!
  • Bittencourt
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Payment

Is it possible too pay Spotify for ever ? Just with one fee? Thx

  • Newbie
  • Is it possible too pay Spotify for ever ? Just with one fee? Thx
  • Nico
  • Community Legend
  • 302 Views
  • 1 replies
  • 0 likes
  • Payment Problems
  • 302 Views
  • 1 replies
  • 0 likes

Unable to add younger family member to Spotify Premium

Hi,My wife and I belong to my Spotify Premium for Family. I live in New Zealand, and my son has been waiting until he's old enough to join our Family account. He turned 12 a few days ago (which is the minimum legal age to join a Spotify Family outsid...

  • Casual Listener
  • Hi, My wife and I belong to my Spotify Premium for Family. I live in New Zealand, and my son has been waiting until he's old enough to join our Family account. He turned 12 a few days ago (which i...
  • Roscoe6262
  • Casual Listener
  • 348 Views
  • 1 replies
  • 1 likes
  • 348 Views
  • 1 replies
  • 1 likes

Premium Family Members having problem with my invitation

What is wrong Spotify Dev Team. I am paying your subscriptions but my members complain they can't confirm the invitation sent by their email what the **bleep** is the problem.

  • Casual Listener
  • What is wrong Spotify Dev Team. I am paying your subscriptions but my members complain they can't confirm the invitation sent by their email what the **bleep** is the problem. 😞
  • LeoRager
  • Community Legend
  • 657 Views
  • 3 replies
  • 1 likes
  • 657 Views
  • 3 replies
  • 1 likes

Addres in my spotify

Hello Everyone; We have a fmaliy account.Now I can not use my priemium accouny because of addres!We all live in same addres which is Çınar Mah. No:5 Bağcılar/İstanbul.Is there anyone for help me?This is so important for me.

  • Newbie
  • Hello Everyone;   We have a fmaliy account. Now I can not use my priemium accouny because of addres! We all live in same addres which is Çınar Mah. No:5 Bağcılar/İstanbul. Is there anyone f...
  • Bittencourt
  • Spotify Star
  • 501 Views
  • 1 replies
  • 0 likes
  • 501 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Family members automactically removed

Four of my family members were suddenly removed from premium(one is still fine) and when they enter the address and it keeps showing that can not be verified!But I am so sure that the address is correct!

  • Newbie
  • Four of my family members were suddenly removed from premium(one is still fine) and when they enter the address and it keeps showing that can not be verified!But I am so sure that the address is correct!
  • annienuriko
  • Newbie
  • 3318 Views
  • 8 replies
  • 1 likes
  • 3318 Views
  • 8 replies
  • 1 likes

Problema com o convite do plano familiar

Aderi ao plano família e até então estava tudo bem, até que meus pais não estavam mais tendo acesso ao Spotify, e verifiquei no site que eles não estavam mais conectados, depois enviei novamente o convite mas não consegui acessar, diz que o endereço ...

  • Newbie
  • Aderi ao plano família e até então estava tudo bem, até que meus pais não estavam mais tendo acesso ao Spotify, e verifiquei no site que eles não estavam mais conectados, depois enviei novamente o co...
  • Bittencourt
  • Spotify Star
  • 15723 Views
  • 34 replies
  • 0 likes
  • 15723 Views
  • 34 replies
  • 0 likes

Solved!! Como sair do plano família de alguém?

Uma pessoa está maliciosamente me impedindo de sair do plano família dela; ela não quer me remover dele e eu não consigo sair. Alguém sabe alguma solução? Urgente!

  • Newbie
  • Uma pessoa está maliciosamente me impedindo de sair do plano família dela; ela não quer me remover dele e eu não consigo sair. Alguém sabe alguma solução? Urgente!
  • Bittencourt
  • Spotify Star
  • 22955 Views
  • 1 replies
  • 0 likes
  • Familiar
    Family Member
    Premium
    PROBLEMAS
    sair
  • 22955 Views
  • 1 replies
  • 0 likes

premium family

good morning. I have subscribed Prmium Family and I’m 10,99 €/month but my family member cannot use the Premium plan on his phone since she receive an error.

  • Newbie
  • good morning. I have subscribed Prmium Family and I’m 10,99 €/month but my family member cannot use the Premium plan on his phone since she receive an error.   
  • Nico
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution cannot include family member in plan

I have the premium family subscription. I have sent an invite to my daughter MANY times now, and she is automatically being sent to MY original account. We have made sure that neither of us are logged in under my account at the time, but still unable...

  • Casual Listener
  • I have the premium family subscription.  I have sent an invite to my daughter MANY times now, and she is automatically being sent to MY original account.  We have made sure that neither o...
  • craig33wilson
  • Casual Listener
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes