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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 137575 Views
  • 32 replies
  • 8 likes
  • 137575 Views
  • 32 replies
  • 8 likes

You can't join this family plan

Hi, WHY CAN'T I JOIN A FAMILY PLAN?!I've got the invitation, tried to accept it but there was some red box saying that I can't join itThen I tried with another email adress but still not workingCan I contact a spotify agent??? Don't want to pay my mo...

  • Casual Listener
  • Hi,  WHY CAN'T I JOIN A FAMILY PLAN?! I've got the invitation, tried to accept it but there was some red box saying that I can't join it Then I tried with another email adress but still not w...
  • Bittencourt
  • Spotify Star
  • 534 Views
  • 1 replies
  • 0 likes
  • 534 Views
  • 1 replies
  • 0 likes

Problema com plano familiar.

Olá , divido o plano familiar com minha mãe e meu irmão , ambos tiveram problemas e foram removidos dizendo não estar na mesma casa sendo que todos moramos juntos e cadastramos o mesmo endereçoemail do adm:*snip*email dos membros:*snip**snip*

  • Newbie
  • Olá , divido o plano familiar com minha mãe e meu irmão , ambos tiveram problemas e foram removidos dizendo não estar na mesma casa sendo que todos moramos juntos e cadastramos o mesmo endereço em...
  • Bittencourt
  • Spotify Star
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Your account is already in use somewhere else

I have an premium family account, which is shared between me and two other people. But today when I wanted to listen to music, I got a notification that I can't play music since it is being played somewhere else. I have already logged in and out, but...

  • Casual Listener
  • I have an premium family account, which is shared between me and two other people. But today when I wanted to listen to music, I got a notification that I can't play music since it is being played s...
  • jacobienruys
  • Newbie
  • 740 Views
  • 4 replies
  • 0 likes
  • 740 Views
  • 4 replies
  • 0 likes

Re-add Mom and Dad to Family plan

Hey guys, Requesting for your help. Lately there had been emails sent to Family plan subscription members asking them to confirm their addresses in a span of a month. Failure to do so would mean they will be removed from the Family plan. My mom and d...

  • Newbie
  • Hey guys,   Requesting for your help. Lately there had been emails sent to Family plan subscription members asking them to confirm their addresses in a span of a month. Failure to do so w...
  • Maxim
  • Spotify Star
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Unable to join family subscription after multiple attempts!!!

Hi there, I live under the same roof as my Father who bought the Spotify family to share and have been invited by him to join the premium subscription. After keying in details, it said that I am unable to join. please help!!! We live in the same addr...

  • Newbie
  • Hi there,   I live under the same roof as my Father who bought the Spotify family to share and have been invited by him to join the premium subscription. After keying in details, it said t...
  • Maxim
  • Spotify Star
  • 331 Views
  • 1 replies
  • 0 likes
  • 331 Views
  • 1 replies
  • 0 likes

Spotify family

I have a Swedish phone and have recently signed up for a family account. My girlfriend has a danish phone and cannot connect to the family account although we live together. Does anyone know how to solve this?

  • Newbie
  • I have a Swedish phone and have recently signed up for a family account. My girlfriend has a danish phone and cannot connect to the family account although we live together. Does anyone know how to s...
  • Maxim
  • Spotify Star
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Family member not receiving email invitation

There seems to big a problem with receiving the e-mail invitation. I tried adding my daughter to our family account by sending her an e-mail invitation. Unfortunately, she has not received the e-mail. Also checked the spam folder, which was empty. I ...

  • Newbie
  • There seems to big a problem with receiving the e-mail invitation. I tried adding my daughter to our family account by sending her an e-mail invitation. Unfortunately, she has not received the e-m...
  • jordanalana
  • Newbie
  • 418 Views
  • 2 replies
  • 1 likes
  • 418 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Öğrenci Olduğum Doğrulanmıyor

Merhabalar.Mersin Üniversitesi 2. sınıf öğrencisiyim. Öğrenciler için premium üyelik satın aldım. Ücret hesabımdan aldındı. Kimlik kartımı ve ders programımı doğrulamak amacı ile gönderdim. Ancak kaç kez göndermeme rağmen hesabım bir türlü onaylanmıy...

  • Casual Listener
  • Merhabalar. Mersin Üniversitesi 2. sınıf öğrencisiyim. Öğrenciler için premium üyelik satın aldım. Ücret hesabımdan aldındı. Kimlik kartımı ve ders programımı doğrulamak amacı ile gönderdim. Ancak k...
  • oopsidex
  • Casual Listener
  • 3243 Views
  • 6 replies
  • 0 likes
  • 3243 Views
  • 6 replies
  • 0 likes

no puedo entrar al plan familiar

Hola, me agregaron al plan familiar, pero tengo problemas para actualizar esa informacion, y llevo una semana sin poder entrar con premium ayuda porfavor

  • Newbie
  • Hola, me agregaron al plan familiar, pero tengo problemas para actualizar esa informacion, y llevo una semana sin poder entrar con premium ayuda porfavor
  • sandratilano
  • Newbie
  • 461 Views
  • 2 replies
  • 0 likes
  • 461 Views
  • 2 replies
  • 0 likes

Rimosso membri dalla famiglia

Ha rimosso i membri della famiglia e non so perchè

  • Newbie
  • Ha rimosso i membri della famiglia e non so perchè
  • frez_
  • Newbie
  • 346 Views
  • 1 replies
  • 1 likes
  • 346 Views
  • 1 replies
  • 1 likes

Code not working

My sister invited me to her plan, I received the email, I discountinued my family plan but when I enter the code that i received in the email,along w/ our zip code, it says invalid. SPFAwndp4rner

  • Newbie
  • My sister invited me to her plan, I received the email, I discountinued my family plan but when I enter the code that i received in the email,along w/ our zip code, it says invalid. SPFAwndp4rner
  • Bethany_Dawn
  • Community Legend
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Difference Premium and Premium Family

Hello, I have a Premum Spotify Account. I just paid the 9,99€ monthly (10 days ago). Now I want to upgrade my Account to Spotify Family. Do I have to pay the full price again, once i upgrade (14,99€). Or only the difference? (5€) Thanks in advance

  • Newbie
  • Hello,   I have a Premum Spotify Account. I just paid the 9,99€ monthly (10 days ago). Now I want to upgrade  my Account to Spotify Family. Do I have to pay the full price again, once i u...
  • Nico
  • Community Legend
  • 1280 Views
  • 1 replies
  • 0 likes
  • 1280 Views
  • 1 replies
  • 0 likes

16,90 na fatura do cartão antes do término do mês grátis

Olá,cliquei para experimentar o Spotify Premium por um mês hoje, 20/04/2018, mas acontece que ainda hoje foi contada a taxa de 16,90 no meu cartão de crédito. Porém, o próprio Spotify avisa que só seria cobrado após o mês grátis e se não houvesse can...

  • Newbie
  • Olá, cliquei para experimentar o Spotify Premium por um mês hoje, 20/04/2018, mas acontece que ainda hoje foi contada a taxa de 16,90 no meu cartão de crédito. Porém, o próprio Spotify avisa que só ...
  • Bittencourt
  • Spotify Star
  • 457 Views
  • 1 replies
  • 0 likes
  • Other
  • 457 Views
  • 1 replies
  • 0 likes

Paying Premium for Family with Service Provider

Can i pay Premium for Family with my service provider? Because in my country (Indonesia), i can only pay with my service provider, I don't have access to credit card or visa, and the option seem unavailable, please help...

  • Newbie
  • Can i pay Premium for Family with my service provider? Because in my country (Indonesia), i can only pay with my service provider, I don't have access to credit card or visa, and the option seem u...
  • LeoRager
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • 308 Views
  • 1 replies
  • 0 likes

Problemas com confirmação de endereço

Usava o Spotify no plano família normalmente, minha mãe e a titular e na minha conta e moro no mesmo endereço que ela. Nesse fim de semana recebi uma mensagem falando que não foi possível confirmar que moramos no mesmo endereço e perdi as funcionalid...

  • Newbie
  • Usava o Spotify no plano família normalmente, minha mãe e a titular e na minha conta e moro no mesmo endereço que ela. Nesse fim de semana recebi uma mensagem falando que não foi possível confirmar q...
  • Isabela3
  • Newbie
  • 587 Views
  • 1 replies
  • 0 likes
  • 587 Views
  • 1 replies
  • 0 likes

Family Plan - play stop bc account in use by someone else???

I have a family account and even though my wife and I are logged into spottify under our own usernames, when we are simultaneoulsy trying to listen on our phones, we keep kicking one another off spottify asnd get the message that we are unable to lis...

  • Casual Listener
  • I have a family account and even though my wife and I are logged into spottify under our  own usernames, when we are simultaneoulsy trying to listen on our phones, we keep kicking one another o...
  • docbachman
  • Casual Listener
  • 589 Views
  • 2 replies
  • 0 likes
  • 589 Views
  • 2 replies
  • 0 likes

Premium family subscripction

I started a family premium subscription and sent my sister an invitation. Then she accepted it and started using it. After a while, her subscription got canceled even though we live in the same address. How can I fix this issue?

  • Newbie
  • I started a family premium subscription and sent my sister an invitation. Then she accepted it and started using it. After a while, her subscription got canceled even though we live in the same a...
  • ahanson1
  • Newbie
  • 331 Views
  • 1 replies
  • 1 likes
  • 331 Views
  • 1 replies
  • 1 likes

Necesito ayuda

necesito ayuda ya que voy a incluir al spotiy family me enviaron la invitacion cuando voy a ingresar mis datos no me deja que puedo hacerMi correo es *snip*

  • Newbie
  • necesito ayuda ya que voy a incluir al spotiy family me  enviaron la invitacion cuando voy a ingresar mis datos no me deja que puedo hacer Mi correo es *snip*
  • osornios
  • Spotify Star
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Superuser Contribution Betalat premium men det funkar inte

Hej, jag betalade för premium och det har dragits pengar ifrån mitt konto, men på mitt konto står det fortfarande "free" och jag har testat logga ut från min spotify men det funkar ändå inte?

  • Newbie
  • Hej, jag betalade för premium och det har dragits pengar ifrån mitt konto, men på mitt konto står det fortfarande "free" och jag har testat logga ut från min spotify men det funkar ändå inte?
  • Julian
  • Moderator
  • 454 Views
  • 1 replies
  • 1 likes
  • 454 Views
  • 1 replies
  • 1 likes