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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I upgraded my account to premium. It's working fine for me. Then I upgraded to family plan - but my wife can't upgrade. Seems Spotify does not recognize her address as being the same as mine - simply because THERE IS NO ADDRESS, not even zipcode, whe...
Moro no mesmo endereco que as pessoas do meu plano familiar e fui removida. Porque isso aconteceu? O que eu fazer agora?
Hi, I always pay my family account and it's automatically discounted from my credit card. This month it was paid as always, however the accounts stopped working (all of them, including my own). But it has been paid, we checked. All of the accounts on...
Ola, eu nao consigo confirmado nenhum dos membros do meu plano familiar. Eu confirmo tudo certo e fala que eendo o confirmador, sendo que como informacoes estao certas. Eu jja estou pagando um mes e os mebros nao estao usando! Queria ajuda urgentemen...
Hello,I believe i was removed from the family plan for not verifying my account, which makes no sense because i believe it asked me to verify my account when i created a spotify account. The plan owner resent an invite but it wouldnt work. The FAQ al...
I went through and tried to see if there were any previously answered questions regarding my topic(s), but thought it would just be easier to get it all solved at once. I live in a house with my wife, two kids and mom. My mom has her own Echo in her ...
For some reason, when I tried to subscribe to a family account, I am getting to a 404 page. Someone knows why it happens??
I bought a spotify premium family acount. It works fine for my familymembers but i still cant use premium features like endless skipping songs. It says then: ' you discovered a premium feature, buy premium!'. But I allready did that wirh family premi...
Hi, I recently upgraded my accunt this afternoon from Premium to Spotify Family and added a "Me plus 2" package. I then checked my account online and it had been upgraded so I invited 2 other family members to sign up - when they click on the email i...
Hi, I'm currently using a 30 day premium trial. I'm just wondering if I will avail of the Family Premium, how much will be charged to my account if I add 2 or 3 members? Thanks!
Quando vou aceitar o convite para o plano premium familiar aparece a seguinte mensagem :"3 - Opa, algo deu errado. Tente de novo."
Hi, I had 3 people in mu spotify family plan, but for some reason they’ ve been removedWhy is this so?
Hey everyone, this issue has been around for quite a while from what I read but it doesn´t seem to be solved yet.I would like to ask this again and actually would want to post this in the IDEA´s section (which seem to be impossible for some reason). ...
My family memver accepted the invitation but when log in to the app, it still no changes which still show on her free trial version. Can anyone advise me please? Thank you. She has been log out from every where, delete the app and install back to try...
Hello there,we are here in Israel waiting for you, spotify, to launch the Family and Students plans,in the meanwhile we will continue to use Apple Music because they offer Family Plan which make the costs much lower. you are loosing the market in her...
My family member lives at the same address as me. He joined my premium and it worked great for a few months and now he was kicked off. When I tried to invite again, he accepts, he puts in the address and it says he must live at the same address. But ...
Boa tarde, Preciso de ajuda. Todo mes desconta no cartao a mensalidade de R$ 16,90 referente a coonta Premium. Porem quando entro na minha conta pelo site, consta como Spotify Free. Pago e nao consigo utilizar os recursos Premium. Como posso entrar e...
Sorry to say but I am more than very dissapointed with the lack of support from spotify!!! I just added premium family and I don't know how to cancel pending invites? Code they mention to add when family members are trying to sign up? Can't even see ...
Buongiorno,ho un problema con il mio account spotify.nonostante il mio profilo sia associato ad un account family e da marzo 2017 che mi vengono addebitati in conto 9,99 Euro da spotify oltre i 14,99 Euro per l'account family. L'occount family e gest...
Hi, I had 3 people with the same address on my Spotify Family Premium plan. For some reason, they've been removed and when I send them the invite again, they get the error message "You're unable to join this Family plan." Why is this so?