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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
73851 Views
62 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
90052 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
71979 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
204715 Views
265 replies
34 likes
Bonjour, Via le compte de mes parents et l'abonnement Premium Family j'ai envoyé une invitation à compte spotify personnel que je viens de créer pour pouvoir partager les musiques. Même si je reçois le mail d'invitation, lorsque j'appuie sur “Accepte...
Bonjour, Via le compte de mes parents et l'abonnement Premium Family j'ai envoyé une invitation à compte spotify personnel que je viens de créer pour pouvoir partager les musiques. Même si j...
Roadie
309 Views
1 replies
0 likes
Hİ,My daughter (Elif Hekimoglu) upgraded her premiun subscription to involve myself (Ayla H.) and my husband (Seckin H.). Although she is paying the family fee, our subscription has been denied by Spotfy, claiming that our adresses are not the same. ...
Hİ, My daughter (Elif Hekimoglu) upgraded her premiun subscription to involve myself (Ayla H.) and my husband (Seckin H.). Although she is paying the family fee, our subscription has been denied b...
Roadie
394 Views
1 replies
0 likes
Hola,no recuerdo qué dirección coloqué cuando creé la cuenta familiar, cómo puedo ver la dirección.gracias
Hola, no recuerdo qué dirección coloqué cuando creé la cuenta familiar, cómo puedo ver la dirección. gracias
Casual Listener
1477 Views
2 replies
0 likes
Merhaba 1 sene boyunca öğrenci indirimi kullandım sonra bu üyelik bilgilerimi tekrar doğrulamam gerekliymiş. Öğrenciliğim 7 mayısta onaylanmasına rağmen 13 mayısta benden 13.99 lira çekilmiş. ekstra alınan paranın iade edilmesini istiyorum.
Merhaba 1 sene boyunca öğrenci indirimi kullandım sonra bu üyelik bilgilerimi tekrar doğrulamam gerekliymiş. Öğrenciliğim 7 mayısta onaylanmasına rağmen 13 mayısta benden 13.99 lira çekilmiş. ekstra ...
Roadie
647 Views
1 replies
0 likes
Öğrenci indirimi için başvurdum para kesildi ama öğrenci olduğuma dair belgeyi 2 kere yanlış attığım için premium hesabı alamadım ama kartımın hesap özetinde 6.99 lira kesildi gösteriyor.
Öğrenci indirimi için başvurdum para kesildi ama öğrenci olduğuma dair belgeyi 2 kere yanlış attığım için premium hesabı alamadım ama kartımın hesap özetinde 6.99 lira kesildi gösteriyor.
Roadie
348 Views
1 replies
0 likes
Hi,I have family subscription and I invited my family. Some of my family members were asked for address confirmation. I personally did it on their phone, but still, they were deleted.Can you please fix it and make sure it's not going to happen in the...
Hi, I have family subscription and I invited my family. Some of my family members were asked for address confirmation. I personally did it on their phone, but still, they were deleted. Can you p...
Roadie
317 Views
1 replies
0 likes
Minha esposa perdeu o acesso e mesmo com um novo convite não consegue entrar no plano, consta que ela não pode fazer parte do meu plano... Como posso solucionar essa inconsistência?
Minha esposa perdeu o acesso e mesmo com um novo convite não consegue entrar no plano, consta que ela não pode fazer parte do meu plano... Como posso solucionar essa inconsistência?
Spotify Star
281 Views
1 replies
0 likes
When canceling the premium family plan and creating a new one (because i need to change countries) do i lose my playlists?
When canceling the premium family plan and creating a new one (because i need to change countries) do i lose my playlists?
Not applicable
510 Views
2 replies
0 likes
Abend Leute,Habe da ein Problem.Bei einer Person (meiner Mutter) funktioniert die Premium Family Funktion nicht.Habe insgesamt 3 Personen eingeladen, die auch funktionieren.Und bei der Mutter nicht.Vorher hat es funktioniert und jetzt aufeinmal nicht...
Abend Leute, Habe da ein Problem. Bei einer Person (meiner Mutter) funktioniert die Premium Family Funktion nicht. Habe insgesamt 3 Personen eingeladen, die auch funktionieren. Und bei der M...
Casual Listener
409 Views
2 replies
0 likes
Hello I can not join our spotify family reunion. I enter all the data correctly. Other members of the family are connected. How is it possible ? The FAQ did not help me at all. Thank you for the reaction *Removed screenshot with personal info*
Hello I can not join our spotify family reunion. I enter all the data correctly. Other members of the family are connected. How is it possible ? The FAQ did not help me at all. Thank you for the r...
Roadie
260 Views
1 replies
0 likes
I've been trying to send my daughter an invitation to join the family plan for three weeks now. I've tried many things- resending the invite (multiple times), deleting her invite then re-entering her information, having her check email **bleep**, hav...
I've been trying to send my daughter an invitation to join the family plan for three weeks now. I've tried many things- resending the invite (multiple times), deleting her invite then re-e...
Roadie
293 Views
1 replies
0 likes
Currently having a premium account, I decided to join a Familly Spotify with my family members. When I received my invitation, I enter my address, my name and my first name however, I have an error message that told me that the connection was not pos...
Currently having a premium account, I decided to join a Familly Spotify with my family members. When I received my invitation, I enter my address, my name and my first name however, I have an error m...
Roadie
367 Views
1 replies
0 likes
Fiz plano familiar, mas o Spotify fica alegando que não moramos no mesmo endereço. Vocês cancelaram o plano da minha mãe. Quero que isso seja resolvido. Quero que entrem em contato comigo com urgência.
Fiz plano familiar, mas o Spotify fica alegando que não moramos no mesmo endereço. Vocês cancelaram o plano da minha mãe. Quero que isso seja resolvido. Quero que entrem em contato comigo com urgênci...
Spotify Star
268 Views
1 replies
0 likes
Hello, I've been a Spotify Premium user for a while and I love it.I recently created a Spotify account for my business where I create playlists for my users and fans.I am currently using the basic for this second account, but would like to go Premium...
...asic for this second account, but would like to go Premium. Would it be possible to do Family so that I pay 15 per month instead of 10+10 per month?
Casual Listener
488 Views
2 replies
0 likes
I used to have Spotify Premium and my daughter has her own Spotify Premium,.. I paid for both. Now I move to Family Premium and I what to move my daughter Premium Account to the Family Premium saving her playlist.
I used to have Spotify Premium and my daughter has her own Spotify Premium,.. I paid for both. Now I move to Family Premium and I what to move my daughter Premium Account to the Family Premium s...
Community Legend
490 Views
1 replies
0 likes
Hesabımdan 6.99 tl çekildi fakat hala free gözükmekte yardım ediniz lütfen
Hesabımdan 6.99 tl çekildi fakat hala free gözükmekte yardım ediniz lütfen
Not applicable
428 Views
1 replies
0 likes
I am based in Hong Kong and attempted to purchase a music voucher for a relative in Germany. Paid approx. HKD 700 (approx. EUR 70) for the voucher. Send the vouhcer to the family member and it cannot be redmeemed. How can I get a discount?
I am based in Hong Kong and attempted to purchase a music voucher for a relative in Germany. Paid approx. HKD 700 (approx. EUR 70) for the voucher. Send the vouhcer to the family member and it c...
Spotify Star
882 Views
3 replies
0 likes
Hallo zusammen,habe meinen Account von Premium auf Family erweitert. Meine drei Familienmitglieder habe ich eingeladen und diese haben sich auch registriert. Nach rund einem Monat sind die Mitgleider nicht mehr drin und ich kann sie zwar einladen, ab...
Hallo zusammen, habe meinen Account von Premium auf Family erweitert. Meine drei Familienmitglieder habe ich eingeladen und diese haben sich auch registriert. Nach rund einem Monat sind die M...
Spotify Star
24637 Views
3 replies
0 likes
Hi, i cannot rejoin my family again, today expired my zipcode maybe, because i had to change it, email told me 2 weeks ago, but i cannot find that in that time. Howewer, i went over a link my family member send via email. Filled all the info address ...
Hi, i cannot rejoin my family again, today expired my zipcode maybe, because i had to change it, email told me 2 weeks ago, but i cannot find that in that time. Howewer, i went over a link my family...
Casual Listener
283 Views
1 replies
0 likes
Boa noite!!! Nao consigo aceitar de jeito nenhum o premium familia que minha mãe me envia. Aparece o erro dizendo que algo deu errado, vcs ja excluiram a conta dela, tive que criar uma nova com o mesmo email que ela usava, fiz uma nova assinatura (qu...
Boa noite!!! Nao consigo aceitar de jeito nenhum o premium familia que minha mãe me envia. Aparece o erro dizendo que algo deu errado, vcs ja excluiram a conta dela, tive que criar uma nova com o mes...
Spotify Star
2921 Views
1 replies
0 likes
