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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 134504 Views
  • 32 replies
  • 8 likes
  • 134504 Views
  • 32 replies
  • 8 likes

Inviteproblem

I want to join my family's Spotify Premium Family account. I've sent the invite to my mail multiple times - but it never arrives

  • Newbie
  • I want to join my family's Spotify Premium Family account. I've sent the invite to my mail multiple times - but it never arrives
  • LeoRager
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

One email address two devices

HiCan someone help me? I just signed up for family premium package, works well with my android but it wont allowed me to access my ios device...and I'm using same email address and fb account on both devices. Now I can't add or remove account because...

  • Casual Listener
  • Hi Can someone help me? I just signed up for family premium package, works well with my android but it wont allowed me to access my ios device...and I'm using same email address and fb account on b...
  • LeoRager
  • Community Legend
  • 323 Views
  • 3 replies
  • 0 likes
  • 323 Views
  • 3 replies
  • 0 likes

problemas en plan familiar

Soy el admin de un plan familiar y ya va un mes bien hasta el dia de hoy que un familiar no lo deja entrar a su S. Premium lo cual ya le envie la invitacion y pone todos los requisitos que pide a como estan y no lo deja entrar.Que puedo hacer?

  • Newbie
  • Soy el admin de un plan familiar y ya va un mes bien hasta el dia de hoy que un familiar no lo deja entrar a su S. Premium lo cual ya le envie la invitacion y pone todos los requisitos que pide a com...
  • 259 Views
  • 0 replies
  • 0 likes
  • 259 Views
  • 0 replies
  • 0 likes

Wife and daughter excluded from Premium for Family.

My wife and daughter were excluded from their Premium account. One of my two daugters recieved an email to confirm that we lived at the same address asking our ZIP code. We filled the form, and the account was confirmed. After that I recieved an emai...

  • Newbie
  • ...Free account. I invited them to join the Premium for Family promotion, but, after having filled out the page as requested, they both get a red bar on the top saying that they can't join. Why does t...
  • deliarmin
  • Newbie
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Solved!! Lost my credit card

Hello all, I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at all and I can't found a way to talk with them. Anyone can help...

  • Casual Listener
  • Hello all,   I lost my credit card this weekend and want to cancel. I am waiting to receive my new on for change settings of payment here, but in this "help" from Spotify site don't help at al...
  • Felixh31
  • Music Fan
  • 1086 Views
  • 2 replies
  • 0 likes
  • Credit Card
    lost
    Payment
  • 1086 Views
  • 2 replies
  • 0 likes

Family pack

My wife and I live together and she has been removed from family pack. Why that?....

  • Casual Listener
  • My wife and I live together and she has been removed from family pack. Why that? ....
  • LeoRager
  • Community Legend
  • 648 Views
  • 5 replies
  • 0 likes
  • 648 Views
  • 5 replies
  • 0 likes

My family premium account is not working anymore

Hi, all of a sudden my Spotify account is not able to play any music? My playlists are still visible, but when I wish to play anything it says I have to go premium. I’m part of a Family plan with my husband, my brother and my sister, they still have ...

  • Newbie
  • Hi, all of a sudden my Spotify account is not able to play any music? My playlists are still visible, but when I wish to play anything it says I have to go premium. I’m part of a Family plan with m...
  • vinjski
  • Gig Goer
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Problema al aceptar solicitud de Plan Familiar

Hola: Al hacer click sobre el boton Aceptar invitacion del correo para unirme al plan familiar, me lleva a un formulario donde rellenar los datos personales, una vez todo esta relleno, hago click en enviar y me da el error que adjunto. ¿Pueden soluci...

  • Newbie
  • Hola:   Al hacer click sobre el boton Aceptar invitacion del correo para unirme al plan familiar, me lleva a un formulario donde rellenar los datos personales, una vez todo esta relleno, hago ...
  • 424 Views
  • 0 replies
  • 1 likes
  • 424 Views
  • 0 replies
  • 1 likes

Send family invite via text?

Is there a way to send a family invite to premium with a link via text mesage or does it have to be via email?

  • Casual Listener
  • Is there a way to send a family invite to premium with a link via text mesage or does it have to be via email?
  • Maxim
  • Spotify Star
  • 814 Views
  • 3 replies
  • 0 likes
  • 814 Views
  • 3 replies
  • 0 likes

Discount Family Subscriptions!

Hello I want to take out a family subscription, but want to try before I buy. Can i get a "family trial" for a month?

  • Newbie
  • Hello   I want to take out a family subscription, but want to try before I buy.  Can i get a "family trial" for a month?
  • Maxim
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

What do you do with the invite code

I have sent the invites out and they have been revived however when we click confirm invite it just takes the user to my account as the main user?? Where do we put the code they received?

  • Newbie
  • I have sent the invites out and they have been revived however when we click confirm invite it just takes the user to my account as the main user?? Where do we put the code they received?
  • Luke
  • Spotify Star
  • 1983 Views
  • 1 replies
  • 0 likes
  • 1983 Views
  • 1 replies
  • 0 likes

Solved!! Family premium

Ik betaal al sinds januari voor premium family. Mijn gezinsleden hebben een uitnodiging gekregen en die ook aanvaard. Als ik op mijn account kijk zijn ze ook toegevoegd en staat mijn account op premium family. Het enige probleem is dat we niet op mee...

  • Casual Listener
  • Ik betaal al sinds januari voor premium family. Mijn gezinsleden hebben een uitnodiging gekregen en die ook aanvaard. Als ik op mijn account kijk zijn ze ook toegevoegd en staat mijn account op p...
  • LeoRager
  • Community Legend
  • 473 Views
  • 3 replies
  • 0 likes
  • 473 Views
  • 3 replies
  • 0 likes

Premium Ogrenci Uyeligi icin 3 kere Odeme Alindi

Premium Ogrenci Uyeligi icin kart bilgilerimi girdim ancak ogrenci belgemi yuklemem icin tikladigim dosya yukleme butonu calismadi. Buna ragmen banka kartimdan 3 defa 6,99 TL degerinde odeme alinmis gorunuyor. Uyelik sayfamdaki Makbuzlar basliginda i...

  • Newbie
  • Premium Ogrenci Uyeligi icin kart bilgilerimi girdim ancak ogrenci belgemi yuklemem icin tikladigim dosya yukleme butonu calismadi. Buna ragmen banka kartimdan 3 defa 6,99 TL dege...
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

Premium famaly

Mein Onkel hat durch mich spotify Premium famaly erhalten ist auch drin mit der Email aber da steht free user und kann keine Songs downloaden. Wieso hat er nicht Premium. My uncle got a spotify premium family through me and it's in there with the ema...

  • Newbie
  • ...bsp;   My uncle got a spotify premium family through me and it's in there with the email but there is free user and can not download any songs. Why does not he have premium.  
  • 230 Views
  • 0 replies
  • 0 likes
  • 230 Views
  • 0 replies
  • 0 likes

Flytta Spotify premium fran Telia

Hej!Edit: (Vagrar skriva pa engelska nar det ar ett svenskt foretag...och ingen telefonsupport for enkelt fraga)Min **bleep** har ett abonnemang pa Telia dar vi har Spotify Family idag och nu ska hon fa nytt jobbabonnemang istallet sa da vill jag fly...

  • Newbie
  • Hej! Edit: (Vagrar skriva pa engelska nar det ar ett svenskt foretag...och ingen telefonsupport for enkelt fraga) Min **bleep** har ett abonnemang pa Telia dar vi har Spotify Family idag och n...
  • 1211 Views
  • 0 replies
  • 0 likes
  • 1211 Views
  • 0 replies
  • 0 likes

Add account on a family one

Hi guys . My cousin is hoing to upgrade his account to a family one . How can i add mine on his new family one? Must he add me by himself? How does it work?

  • Newbie
  • Hi guys . My cousin is hoing to upgrade his account to a family one . How can i add mine on his new family one? Must he add me by himself? How does it work? 
  • jsannn
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Can each family member download to three devices?

I see that accounts are limited to three devices on which to download songs and go offline. I am on the family plan so my question is, can each account download to three devices? I have my phone, tablet and work laptop. My other family members have a...

  • Newbie
  • I see that accounts are limited to three devices on which to download songs and go offline.  I am on the family plan so my question is, can each account download to three devices?  I have m...
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Problemas com Plano Familiar

Criei um Plano Familiar e eu PESSOALMENTE enviei um convite para meu filho VICTOR, e eu PESSOALMENTE preenchi os dados de endereco dele, identicos ao MEU endereco... eis que ha poucos dias ele recebeu uma mensagem alegando que nao puderam confirmar o...

  • Newbie
  • Criei um Plano Familiar e eu PESSOALMENTE enviei um convite para meu filho VICTOR, e eu PESSOALMENTE preenchi os dados de endereco dele, identicos ao MEU endereco... eis que ha poucos dias ele recebe...
  • 200 Views
  • 0 replies
  • 0 likes
  • 200 Views
  • 0 replies
  • 0 likes

Correct Format? (Family Plan Invites)

I signed up for Family Plan and am trying to invite my sister (Yes. We reside in the same household). When I put in her Email Address, correctly, it still says put in "correct format". Any ideas?

  • Newbie
  • I signed up for Family Plan and am trying to invite my sister (Yes. We reside in the same household).  When I put in her Email Address, correctly, it still says put in "correct format".  A...
  • big_dgent1991
  • Newbie
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

Probleme avec spotify premium

Bonsoir. Apres avoir choisi le tarif etudiant et avoir renseigne mes coordonnes bancaires, ainsi que mes identifiants d'etudiants, un message "Verification Complete" est apparu. Je pensais donc que mon compte etait passe en premium sauf que je n'ai t...

  • Newbie
  • Bonsoir. Apres avoir choisi le tarif etudiant et avoir renseigne mes coordonnes bancaires, ainsi que mes identifiants d'etudiants, un message "Verification Complete" est apparu. Je pensais donc que m...
  • Bittencourt
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes