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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Olá, meu nome é Ana e gerencio premium da minha casa e tem eu meu irmão, meu namorado e minha mãe. Mudamos de premium familiar para premium normal e continua aparecendo que é familiar e meu namorado mesmo com o convita ja enviado nã consegue entrar n...
Hola, contraté el plan familiar premium e invité a un familiar y todo funcionaba normalmente, después la suscripción de mi familiar bajo a gratis de nuevo y cuando trato de invitarlo de nuevo, me dice que no se puede verificar que mi familiar reside ...
Ho un abbonamento family con altri 3 amici, lo utilizziamo per lavoro e infatti abbiamo messo l'indirizzo lavorativo. Il primo mese nessun problema, nel secondo rinnovo 1 account e' stato rimosso e non riesco a reinserirlo perche' abbiamo dimenticato...
Buenas. Tengo un problema al momento de realizar el pago de mi plan familiar, he intentado con dos tarjetas diferentes y me sigue saliendo el mismo anuncio: Ha ocurrido un error en el pago. Vuelve a intentarlo o usa otro metodo de pago. Quiero AyudaH...
My January payment failed and when I had funds to pay my subscription I had to chose the Family Premium as I was just on Premium previously but this option was no longer available as a monthly payment. The payment was taken from my bank on the 25th o...
Hi, we are using the premium family. The problem is, that we live at the same adress but we habe differen family names. The account is on my name, then I add a family member with a different name. If I try to add other members, spotify tries to add t...
Hello, when I want to listen to a song, it automatically changes to another song that I do not even have in my library or playlist, for example, I put a song by any artist and in about 30 seconds it changes to a random song and in the row there is mo...
i got kicked out because i did not confirm my adress and now i can't join despite the invitation and correct adress. What's wrong?
I pay for spotify family premium, and have a second account i share with my boyfriend who lives with me. I was asked to verify my account or that I would get moved back to Spotify free, however I dont check my email that often enough to have known th...
how to upload music list so i dont have to search for all the music
I created my family premium account and invited my parents and brother. For 1 month everything was working OK but suddenly, everyone was kicked out and when I send invitation again, it says "You are unable to join this Family plan." But why? The plan...
If you have Premium for family and each family memebr has two devices can you have 5 users with 2 devices per familly member?
So I upgraded my spotify to family plan. In my online account, I am Premium Family but on my computer desktop its not PREMIUM! **bleep** IS WRONG?
hi, I want to close My old Premium account and change it to a Premium Family. I did pay for the Family Account, and sent the invitation to the rest of the family. But my Premium account does not change to the Family accont instead I get flashes that ...
Hi2 months ago I did prepaid for yearly premium subscription (single user). Can I switch to Family and add some members and pay only a difference between one and another type of subscriptions?BRRobert
Firstly, it is extremely frustrating that this is the only way to get support other than Twitter (which the same amongst us refuse to use). I don’t want to talk to anyone but what happened to good old email. I have invited my wife and daighter to my ...
Hi,today I logged on spotify and went to check my "Family" members.I've seen that all my members were gone and replaced with one "stranger". Delete that member and resent all the invites, my "members" receive an email from spotify family that include...
Does Spotify even reply to these questions? because apparently they dont even have a spotify email account that allows users to contact them **bleep**? well im having an issue inviting my family members into my family subscription plan, i did it befo...
Hi thereI am a Premium subscriber and often we clash between family members. If I upgrade to Family premium can we stream at home AND on my own mobile phone away from my house at THE SAME TIME?Thanks
Hello all, I was previousl a Spotify Premium user through Rogers Wireless in Canada. Rogers no longr offers Spotify (AFAIK) so they changed my account to a free account. Each of my 4 family members (incluidng me) all had individual Spotify accounts a...