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I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
79167 Views
65 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
58494 Views
25 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
195572 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
28985 Views
44 replies
4 likes
This is ridiculous. I have spent over 2 hours trying to get my account, my husband's account and our restaurant's account connected to the family plan with no success. Is spotify intentionally making this impossible and more frustrating than it's wor...
This is ridiculous. I have spent over 2 hours trying to get my account, my husband's account and our restaurant's account connected to the family plan with no success. Is spotify intentionally m...
Music Fan
432 Views
2 replies
0 likes
we've had a family account and this morning i received an email asking if i had changed email addresses and i responded No. I then had to send proof of payment and change my password. Now it says I only have Premium and the rest of my Family cannot a...
we've had a family account and this morning i received an email asking if i had changed email addresses and i responded No. I then had to send proof of payment and change my password. Now it says I o...
Spotify
341 Views
1 replies
0 likes
So my mum's account is for some reason stuck in peru, she has never been, sick one spotify.Well I need to change it to the UK as we need to live in the same house to share spotify family so if theres a fix for this I kinda need to know, who knows wha...
So my mum's account is for some reason stuck in peru, she has never been, sick one spotify. Well I need to change it to the UK as we need to live in the same house to share spotify family so if t...
Spotify Star
363 Views
1 replies
0 likes
Hello, I would like to start a Premium Account for my family. My son who lives with us is active duty Military but will be stationed next month. His residence will continue to be our address but he will be living at different locations. His next duty...
Hello, I would like to start a Premium Account for my family. My son who lives with us is active duty Military but will be stationed next month. His residence will c...
Roadie
671 Views
1 replies
0 likes
Tenho uma conta Premium Familiar , ja enviei convites para meus filhos e esposa , eles ja aceitarem , porem nao ha campo no convite para colocarmos o codigo enviado.Como colocar o codigo enviado por email ? Como resolver este problema ?
Tenho uma conta Premium Familiar , ja enviei convites para meus filhos e esposa , eles ja aceitarem , porem nao ha campo no convite para colocarmos o codigo enviado.Como colocar o cod...
Spotify Star
582 Views
1 replies
0 likes
Minha prima, que reside comigo foi incluida no meu plano familiar, e do nada cortaram ela, ela tenta entrar novamente, aparece que ela entrou mas logo em cima um aviso em vermelho dizendo que ela nao pode entrar no meu plano, o que pode ser?
Minha prima, que reside comigo foi incluida no meu plano familiar, e do nada cortaram ela, ela tenta entrar novamente, aparece que ela entrou mas logo em cima um aviso em vermelho dizendo que ela nao...
Spotify Star
408 Views
1 replies
0 likes
Quiero suscribirme a un plan familiar con mi padre, mi mujer, mi hermana y mi cunado pero no vivimos en la misma direccion fisica, es decir mi mujer y mi padre vivimos en la misma direccion fisica exceptuiando mi hermana/cunado, seria posible una cue...
Quiero suscribirme a un plan familiar con mi padre, mi mujer, mi hermana y mi cunado pero no vivimos en la misma direccion fisica, es decir mi mujer y mi padre vivimos en la misma direccion fis...
Roadie
567 Views
1 replies
0 likes
Recently some of my dependent members lost the access to the group, after resending the invitation they get messages like "not able to join".
Recently some of my dependent members lost the access to the group, after resending the invitation they get messages like "not able to join".
Casual Listener
633 Views
3 replies
0 likes
Hi, I just wanted to know who the owner of my Family Sub is. I think it is my wife or me, but we forgot which E-Mail adress we took. I am paying it, so how can I find out who the owner is? Thanks in advance, Mo
Hi, I just wanted to know who the owner of my Family Sub is. I think it is my wife or me, but we forgot which E-Mail adress we took. I am paying it, so how can I find out who the owner is? Thanks i...
Spotify Star
363 Views
1 replies
0 likes
So I started a family premium on 12/2/18 then on 12/3/18 Spotify kicked all the members out and now when I try to add them back, it says that the members cannot join the family. How do I resolve this?
So I started a family premium on 12/2/18 then on 12/3/18 Spotify kicked all the members out and now when I try to add them back, it says that the members cannot join the family. How do I r...
Roadie
743 Views
1 replies
0 likes
Spoiler (Highlight to read)Ciao a tutti, sto tentando da un po' di tempo di riscattare il mio abbonamento a Spotify premium con un buono 18 app. Il problema sarebbe che nel momento in cui inserisco il codice fornito, Spotify mi dice che il buono non ...
Ciao a tutti, sto tentando da un po' di tempo di riscattare il mio abbonamento a Spotify premium con un buono 18 app. Il problema sarebbe che nel momento in cui inserisco il codice fornito, Spot...
Moderator
2614 Views
3 replies
1 likes
the documents I present for the request are accredited, I attend a music institute, but sheerId tells me that they are not suitable due to the presence of hand-written letters. what do I do?
the documents I present for the request are accredited, I attend a music institute, but sheerId tells me that they are not suitable due to the presence of hand-written letters. what do I do?
Spotify Star
327 Views
1 replies
0 likes
Hi ich wollte heute Morgen Musik hoeren, doch mein Passwort ging nicht. Ich hab das Passwort zurueckgesetzt und jetzt sind alle Playlisten und Familienmitglieder weg. Was kann das sein? Wie bekomme ich die Listen wieder zurueck? Danke und viele Grues...
Hi ich wollte heute Morgen Musik hoeren, doch mein Passwort ging nicht. Ich hab das Passwort zurueckgesetzt und jetzt sind alle Playlisten und Familienmitglieder weg. Was kann das sein? Wie bekomme i...
Spotify Star
442 Views
1 replies
0 likes
Hello all I had Spotify Premium and it will end at 09-04. Now i will start spotify Family, but i want to start it now and not at 09-04. How can i do this?
Hello all I had Spotify Premium and it will end at 09-04. Now i will start spotify Family, but i want to start it now and not at 09-04. How can i do this?
Spotify Star
399 Views
1 replies
0 likes
It's really annoying that I payd for it 6 days ago and I still got Spotify Free.. What do I pay for then? i've tried everything, from loggin in with username/emailadress to update payment but I can't, it only says to buy premium, but like I said; I a...
It's really annoying that I payd for it 6 days ago and I still got Spotify Free.. What do I pay for then? i've tried everything, from loggin in with username/emailadress to update payment but&nb...
Roadie
632 Views
1 replies
0 likes
Can I use family discount with my friends? How does spotify know that I am sharing with my friends not my family if we all write the same adress?
Can I use family discount with my friends? How does spotify know that I am sharing with my friends not my family if we all write the same adress?
Spotify Star
378 Views
1 replies
0 likes
sorunum ogrenciligimin onaylanmasi fakat yollanan mailde satin almayi tamamla dedigimde sayfanin cikmamasi. sizin anlattiginiz sekilde her adimi eksiksiz uyguladim gizli pencerede baglantiyi acmayi tekrar denedim ama satin almayi tamamla halen calism...
sorunum ogrenciligimin onaylanmasi fakat yollanan mailde satin almayi tamamla dedigimde sayfanin cikmamasi. sizin anlattiginiz sekilde her adimi eksiksiz uyguladim gizli pencerede baglantiyi acmayi t...
459 Views
0 replies
0 likes
gunlerdir yaziyorum. 1 tane donus almadim. NE KADAR DANDIK BIR EKIPSINIZ. PARA VERIYORUZ PREMIUM OLAMIYORUZ
gunlerdir yaziyorum. 1 tane donus almadim. NE KADAR DANDIK BIR EKIPSINIZ. PARA VERIYORUZ PREMIUM OLAMIYORUZ
Roadie
454 Views
1 replies
0 likes
Hice el pinche pago de 6.00 balboas para el premiun y no me salio nada yo ah vamos a darle de nuevo y la tarjeta ya no tenia el dinero osea me robaron y no me dieron el premiun putos ladrones
Hice el pinche pago de 6.00 balboas para el premiun y no me salio nada yo ah vamos a darle de nuevo y la tarjeta ya no tenia el dinero osea me robaron y no me dieron el premiun putos ladrones
293 Views
0 replies
0 likes
Hello, I'm having some issues with the family invites. I invited other members but 2 of them, when they had to input their name, surname and address, they inserted my name and not theirs. Now in my family members menu, I have 2 members with my name.C...
Hello, I'm having some issues with the family invites. I invited other members but 2 of them, when they had to input their name, surname and address, they inserted my name and not t...
Roadie
512 Views
3 replies
0 likes
