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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27632 Views
44 replies
4 likes
Since we have now chosen the family premium membership, how can I cancel my previous premium membership to avoid paying «double»?
Since we have now chosen the family premium membership, how can I cancel my previous premium membership to avoid paying «double»?
Music Fan
317 Views
1 replies
0 likes
Olá! No dia 21/03 recebi um email para confirmar o endereço do plano familiar. Inseri o CEP e disse que havia sido confirmado com sucesso! Passados 7 dias, recebo novo email dizendo que não foi possível verificar o endereço e informando a minha remoç...
Olá! No dia 21/03 recebi um email para confirmar o endereço do plano familiar. Inseri o CEP e disse que havia sido confirmado com sucesso! Passados 7 dias, recebo novo email dizendo que não fo...
Spotify Star
489 Views
5 replies
0 likes
Hi, i was in a family plan and then like 2 months ago, i tried to play my download songs and the app show me that i need a premium acount, i dont know why if i was in a family plan... can you help me?, the others members of this family plan have the ...
Hi, i was in a family plan and then like 2 months ago, i tried to play my download songs and the app show me that i need a premium acount, i dont know why if i was in a family plan... can you help m...
Newbie
443 Views
3 replies
0 likes
Participava de um Plano Familiar, moro no mesmo prédio de um primo, mas minha conta premium foi cancelada. Como proceder pra recuperar minha conta?
Participava de um Plano Familiar, moro no mesmo prédio de um primo, mas minha conta premium foi cancelada. Como proceder pra recuperar minha conta?
Spotify Star
376 Views
1 replies
0 likes
01/04/2018 tarihinde başvuru yapıp, ödemesi kartımdan çekilen, sonrasında SheerID ile onay postasını 03/042018 tarihinde aldığım hesabım premium hesaba geçiş yapmadı. Tekrar ödeme yapmam isteniyor. Durumu düzeltebilir misiniz?
01/04/2018 tarihinde başvuru yapıp, ödemesi kartımdan çekilen, sonrasında SheerID ile onay postasını 03/042018 tarihinde aldığım hesabım premium hesaba geçiş yapmadı. Tekrar ödeme yapmam isteniyor. D...
Spotify Star
467 Views
1 replies
0 likes
tengo mis miembros de mi familia activo todos y sin ningun problema hace tiempo, hace poco una semana me enviaron un correo que confirmara la direccion de un miembro que aparece con el correo *snip* y yo la confirme y todo bien, y hoy me llega un cor...
tengo mis miembros de mi familia activo todos y sin ningun problema hace tiempo, hace poco una semana me enviaron un correo que confirmara la direccion de un miembro que aparece con el correo *snip* ...
Casual Listener
389 Views
1 replies
0 likes
Already fill in the details with the right address (same address with owner of the account) but still unable to join the plan. Help?
Already fill in the details with the right address (same address with owner of the account) but still unable to join the plan. Help?
Community Legend
653 Views
3 replies
0 likes
Hi All, I just get married. I would like to upgrade my existing Premium Subscription (It will be expired on 28/11/2018) to Family Plan for sharing music with my wife.What should I do? How will be the current subscription balance? Will the system char...
Hi All, I just get married. I would like to upgrade my existing Premium Subscription (It will be expired on 28/11/2018) to Family Plan for sharing music with my wife. What should I d...
Community Legend
487 Views
1 replies
0 likes
A family member was suddenly thrown out of our family account without a reason and can’t accept our invitations
A family member was suddenly thrown out of our family account without a reason and can’t accept our invitations
Spotify Star
356 Views
1 replies
0 likes
I joined the Family plan in January. However, as of the past 30 days I've paid my monthly subscription but I don't have it on my account. I first noticed that I started getting ads, and not I see a charge on March 13 but I don't have the service. How...
I joined the Family plan in January. However, as of the past 30 days I've paid my monthly subscription but I don't have it on my account. I first noticed that I started getting ads, and n...
Spotify Star
326 Views
1 replies
0 likes
Recebi convite para participar do plano familiar porém, não consigo cadastrar. Os dados estão todos corretos, mas na finalização do cadastro do convite aparece que não posso fazer parte do plano familia. Estou logada na conta certa, tudo certinho.
Recebi convite para participar do plano familiar porém, não consigo cadastrar. Os dados estão todos corretos, mas na finalização do cadastro do convite aparece que não posso fazer parte do plano fami...
Spotify Star
646 Views
1 replies
0 likes
Sobre a promoção de dois meses grátis, após eu comprá-la, posso ativar o plano familiar e a promoção irá continuar sendo válida?
Sobre a promoção de dois meses grátis, após eu comprá-la, posso ativar o plano familiar e a promoção irá continuar sendo válida?
Spotify Star
507 Views
1 replies
0 likes
I sent invitation to my family member, when she wanted to accept it, it said Adding to this family premium subscription failed. In FAQ I dont see how to solve it. Please let me know what to do. Thanks!
I sent invitation to my family member, when she wanted to accept it, it said Adding to this family premium subscription failed. In FAQ I dont see how to solve it. Please let me know what to do....
Spotify Star
260 Views
1 replies
0 likes
al llenar el formulario completo los datos de tarjeta de credito bien e introduzco el codigo postal entregado por correos de chile (www.correos.cl) y me indica que el codigo postal no es valido, que puedo hacer.?
al llenar el formulario completo los datos de tarjeta de credito bien e introduzco el codigo postal entregado por correos de chile (www.correos.cl) y me indica que el codigo postal no es valido, que ...
Newbie
608 Views
1 replies
0 likes
I saw that other countries have this type of discount and I'm wondering if it will be avaible in my country too.
I saw that other countries have this type of discount and I'm wondering if it will be avaible in my country too.
Spotify Star
605 Views
1 replies
0 likes
Estoy dentro de un Plan Familiar Premium pero al renovarla en mi cuenta me equivoque de dirección y se invalidó, el problema es que ahora si me mandan solicitud y escribo los datos correctos ya no me deja unirme al Plan Familliar
Estoy dentro de un Plan Familiar Premium pero al renovarla en mi cuenta me equivoque de dirección y se invalidó, el problema es que ahora si me mandan solicitud y escribo los datos correctos ya no me...
Newbie
546 Views
3 replies
0 likes
Boa tarde caros colegas! Após adquirir a assinatura do Spotify Premium e baixar o aplicativo, me deparo com a seguinte mensagem quando clico para verificar as informações da minha conta: "Não é possível adquirir o Spotify Premium neste aplicativo". U...
Boa tarde caros colegas! Após adquirir a assinatura do Spotify Premium e baixar o aplicativo, me deparo com a seguinte mensagem quando clico para verificar as informações da minha conta: &n...
Spotify Star
6930 Views
3 replies
3 likes
Merhaba! Bugün(02.04.2018)Öğrenci Üyeliğinize kayıt oldum, hesabımdan -6.99 tl çekildi. Buna rağmen hâlâ üyelik olarak Spotify Free gözüküyor. Üyelik kabul edilmedi mi? Edilmediyse hesabımdan neden para çekildi? Umarım geri dönüt alabilirim! Bu maili...
Merhaba! Bugün(02.04.2018)Öğrenci Üyeliğinize kayıt oldum, hesabımdan -6.99 tl çekildi. Buna rağmen hâlâ üyelik olarak Spotify Free gözüküyor. Üyelik kabul edilmedi mi? Edilmediyse hesabımdan neden p...
Not applicable
612 Views
5 replies
0 likes
Hello - I've looked at my Premium/Family settings twice now in the past few months and have noticed there are names I don't recognize that are apparently using my membership. I changed my password then and have done it again today (after removing the...
Hello - I've looked at my Premium/Family settings twice now in the past few months and have noticed there are names I don't recognize that are apparently using my membership. I changed my password t...
Casual Listener
12675 Views
2 replies
4 likes
This plan, it is me and other 5 members (6) or me and other 4 members (5)?
This plan, it is me and other 5 members (6) or me and other 4 members (5)?
Not applicable
7281 Views
1 replies
0 likes
