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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27646 Views
44 replies
4 likes
Bonjour, Ma soeur n'arrive pas à rejoindre le compte famille, elle a bien reçu le mail, elle remplie le formulaire mais un message d'erreur générique apparaît en haut de la page : 3 - Oups ! Une erreur s'est produite. Réessayez plus tard. J'ai le mêm...
Bonjour, Ma soeur n'arrive pas à rejoindre le compte famille, elle a bien reçu le mail, elle remplie le formulaire mais un message d'erreur générique apparaît en haut de la page : 3 - Oups&n...
Roadie
1892 Views
2 replies
0 likes
If I sugn up for the premium family plan can my daughter get the Hulu when she goes to college or does she have to create her own account?
If I sugn up for the premium family plan can my daughter get the Hulu when she goes to college or does she have to create her own account?
Not applicable
512 Views
1 replies
0 likes
Wenn ich auf den Button "Familienmitglieder hinzufügen" drücke, wird die Seite geladen, aber rechts ist alles schwarz.
Wenn ich auf den Button "Familienmitglieder hinzufügen" drücke, wird die Seite geladen, aber rechts ist alles schwarz.
Roadie
2825 Views
2 replies
0 likes
A mis hijos y eposa los saco de mi plan premium, les mando la invitación y no lo deja conectarse de nuevo que puedo hacer.
A mis hijos y eposa los saco de mi plan premium, les mando la invitación y no lo deja conectarse de nuevo que puedo hacer.
Roadie
330 Views
2 replies
0 likes
pago Premium y quiero pasar a plan familiar. me figura como si tuviera free. quiero saber si puedo pasar al plan familiar para agregar a mi hijo manteniendo el mismo costo
pago Premium y quiero pasar a plan familiar. me figura como si tuviera free. quiero saber si puedo pasar al plan familiar para agregar a mi hijo manteniendo el mismo costo
Roadie
224 Views
1 replies
0 likes
Minha filha foi excluida do meu plano familiar, porque o Spotify diz não conseguir confirmar que ela mora no mesmo endereço. Enviei outros convites para ela e entrei os dados do meu endereço, afinal ela mora sim comigo (!), mas continuo recebendo a m...
Minha filha foi excluida do meu plano familiar, porque o Spotify diz não conseguir confirmar que ela mora no mesmo endereço. Enviei outros convites para ela e entrei os dados do meu endereço, afinal ...
Casual Listener
1496 Views
8 replies
3 likes
Estoy subscrito al plan familiar, supuestamente debería pagar lo que muestran en su página, S/ 28.90, pero ya todos estos meses en mi estado de cuenta muestra un cobro de algo más de 31 soles. ¿Cuál es el problema?
Estoy subscrito al plan familiar, supuestamente debería pagar lo que muestran en su página, S/ 28.90, pero ya todos estos meses en mi estado de cuenta muestra un cobro de algo más de 31 soles. ...
Newbie
466 Views
4 replies
1 likes
It looks like I entered the address wrongly as none of the family members I have invited can join the account. On the FAQs, it says I can cancel my current account, start a new one and reinvite them. But does that mean that I will lose the music dowl...
It looks like I entered the address wrongly as none of the family members I have invited can join the account. On the FAQs, it says I can cancel my current account, start a new one and r...
Casual Listener
325 Views
2 replies
0 likes
Ho fatto Spotify family con la famiglia che siamo residenti allo stesso indirizzo,ma dopo aver accettato l’invito vedo sul sito che dice che il mio account è family.Esco e rientro dal sito un attimo dopo e vedo che sono un altra volta premium in prov...
Ho fatto Spotify family con la famiglia che siamo residenti allo stesso indirizzo,ma dopo aver accettato l’invito vedo sul sito che dice che il mio account è family. Esco e rientro dal sito un a...
Newbie
589 Views
1 replies
0 likes
I'm currently a Premium member, have been for 12 months, and pay via my mobile phone bill (charge to mobile, rather than any kind of deal with the network themselves). Looking to switch to the Family plan so that 2 family members I live with can make...
I'm currently a Premium member, have been for 12 months, and pay via my mobile phone bill (charge to mobile, rather than any kind of deal with the network themselves). Looking to switch to the Family...
450 Views
0 replies
0 likes
Olá, quero mudar meu plano para familiar, porém minha irmã mora em outra casa. Ela teria que vir até a minha para ativar? Grata
Olá, quero mudar meu plano para familiar, porém minha irmã mora em outra casa. Ela teria que vir até a minha para ativar? Grata
Spotify Star
726 Views
1 replies
0 likes
I'm trying to add a family member. They get the invite. When clicking on the link they need to log on, afterwhich they need to fill out first- and last-name, and street address. Thereafter they need to click on the I am not robot. All fine. But then ...
I'm trying to add a family member. They get the invite. When clicking on the link they need to log on, afterwhich they need to fill out first- and last-name, and street address. T...
Casual Listener
579 Views
6 replies
0 likes
Ama Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınmadı. Tekrar dene veya başka bir ödeme yöntemi kullan.yazısı çıkıyor ve ikinci aşamaya geçemiyorum.
Ama Tüh, kartın veya ödeme sağlayıcın kötü bir gün geçiriyor galiba. Merak etme, senden hiç ücret alınmadı. Tekrar dene veya başka bir ödeme yöntemi kullan. yazısı çıkıyor ve ikinci aşamaya...
175 Views
0 replies
0 likes
Dat is heel vreemd. Op 3 november ben ik geupgrade van Premium naar Family. En vanochtend was mijn account weer teruggezet naar Free. Ik dacht "er zal wel iets mis zijn gegaan met de betaling" dus ik schafte een nieuwe Family aan. Weer 14,95.Maar toe...
Dat is heel vreemd. Op 3 november ben ik geupgrade van Premium naar Family. En vanochtend was mijn account weer teruggezet naar Free. Ik dacht "er zal wel iets mis zijn gegaan met de betaling" dus i...
296 Views
0 replies
0 likes
I added a family member to the family premium package but she is receiving the advertisments. How can this be stopped?
I added a family member to the family premium package but she is receiving the advertisments. How can this be stopped?
Newbie
283 Views
2 replies
1 likes
My kids have been downgraded to spotify free from family premium since they haven't verified their home address (could have been spam mail as well). When I invite them again, it does not work (get a message in German saying "Upps, this hasn't worked....
My kids have been downgraded to spotify free from family premium since they haven't verified their home address (could have been spam mail as well). When I invite them again, it does not work (get a...
Casual Listener
298 Views
3 replies
0 likes
Fiz o Facebook faz muito tempo, e fiz o spotify logo que saiu, nesse tempo efetuei o cadastro conforme o facebook, e não me lembro qual endereço esta cadastrado, comprei o plano familiar e não consigo ativar a conta pra minha mãe, namorado e irmã, se...
Fiz o Facebook faz muito tempo, e fiz o spotify logo que saiu, nesse tempo efetuei o cadastro conforme o facebook, e não me lembro qual endereço esta cadastrado, comprei o plano familiar e não consig...
Spotify Star
251 Views
1 replies
0 likes
Hallo, ist es möglich, einen bestehenden Spotify-Premium Account auf Family umzustellen? Und zwar ohne ihn zu kündigen und -vor allem- ohne die Zahlungsart zu ändern? Ich kann einen neuen Family-Account anlegen, klar, und meine Daten wie z.B. Playlis...
Hallo, ist es möglich, einen bestehenden Spotify-Premium Account auf Family umzustellen? Und zwar ohne ihn zu kündigen und -vor allem- ohne die Zahlungsart zu ändern? Ich kann e...
637 Views
0 replies
0 likes
Hi there, I just started a Premium for Family account under my name. What happens if I'm going overseas for 3 months? Will it change my country location and therefore change everyone else's account back to free? Thanks!
Hi there, I just started a Premium for Family account under my name. What happens if I'm going overseas for 3 months? Will it change my country location and therefore change everyone else's account b...
Community Legend
728 Views
1 replies
0 likes
