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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 132357 Views
  • 32 replies
  • 8 likes
  • 132357 Views
  • 32 replies
  • 8 likes

Premium to Free

My sister invited me in family premium when I'm using it the other day it always changing to Free account again. It happens twice already. What should I do about it? Its a pity that my money goes on nothing but a waste.Pls help.

  • Newbie
  • My sister invited me in family premium when I'm using it the other day it always changing to Free account again. It happens twice already. What should I do about it? Its a pity that my money goes o...
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Family Account Trouble

Family Account Trouble:I was invited to join my friends premium family but the link I receive will take me to a page that never loads. I have tried reaching customer service and three times I received automated responses of no use. Please help.

  • Newbie
  • Family Account Trouble: I was invited to join my friends premium family but the link I receive will take me to a page that never loads. I have tried reaching customer service and three times I r...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Superuser Contribution Family Premium

Yesterday I subscribed the Family Plan and today is like I did nothing! My family members are not Premium anymore and I still have my old Premium Account. What happened?? Do I need to invite everyone all over again?Thanks for your help!!

  • Newbie
  • Yesterday I subscribed the Family Plan and today is like I did nothing! My family members are not Premium anymore and I still have my old Premium Account. What happened?? Do I need to invite e...
  • erikarcamo
  • Casual Listener
  • 298 Views
  • 3 replies
  • 0 likes
  • 298 Views
  • 3 replies
  • 0 likes

Solved!! Changing to a different family plan

Hello, I have my own spotify account and I am connected to a spotify family premium account. I need to switch over to a different family premium account. How do I do this and keep all my music?Thanks.

  • Casual Listener
  • Hello,  I have my own spotify account and I am connected to a spotify family premium account. I need to switch over to a different family premium account. How do I do this and keep all my m...
  • feelikeastrangr
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Can't add Family members

Hi, I have successfully upgraded my premium account to family account, and my girlfriend, who lives with me, has opened a new account. Then I sent her an invitation to my family account and she got an email as expected, but when she accepted it the p...

  • Newbie
  • Hi, I have successfully upgraded my premium account to family account, and my girlfriend, who lives with me, has opened a new account. Then I sent her an invitation to my family account and she got a...
  • ccastoro1340
  • Newbie
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify family problem

Bonjour,j'ai un problème. Ma mère a paye un abonnement spotify family sur son compte et m'a envoyé une invitation. Jusque la tout va bien, j'ai bien reçu l'invitation, je clique dessus rempli les cases mais au moment de confirmer, le site me redirige...

  • Newbie
  • Bonjour, j'ai un problème. Ma mère a paye un abonnement spotify family sur son compte et m'a envoyé une invitation. Jusque la tout va bien, j'ai bien reçu l'invitation, je clique dessus rempli les c...
  • Aichel
  • Roadie
  • 788 Views
  • 1 replies
  • 0 likes
  • 788 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me eliminaron del plan familiar y quiero volver a ingreasr

Hola, me leiminarion del plan familiar porque no pudieron verificvar que con mi hermana, que vive en el cuarto de al lado del mio, viviera conmigo, ¿què puedo hacer?

  • Newbie
  • Hola, me leiminarion del plan familiar porque no pudieron verificvar que con mi hermana, que vive en el cuarto de al lado del mio, viviera conmigo, ¿què puedo hacer?
  • Aichel
  • Roadie
  • 750 Views
  • 1 replies
  • 0 likes
  • 750 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro doble

Hola el día de ayer escogí una cuenta premium y al momento de hacer el corte me cobraron dos veces ya verifique las opciones que ponen pero jamás tuve otra cuenta anterior en spotify que hago

  • Newbie
  • Hola el día de ayer escogí una cuenta premium y al momento de hacer el corte me cobraron dos veces ya verifique las opciones que ponen pero jamás tuve otra cuenta anterior en spotify  que hago
  • Aichel
  • Roadie
  • 210 Views
  • 1 replies
  • 0 likes
  • 210 Views
  • 1 replies
  • 0 likes

Ability to View All Playlist Followers

I used to use an account, but now I don't. How do i canncel that account?

  • Newbie
  • I used to use an account, but now I don't. How do i canncel that account?
  • 131 Views
  • 0 replies
  • 0 likes
  • 131 Views
  • 0 replies
  • 0 likes

Superuser Contribution [German] Probleme am Handy/Familienplan

Moin.Mein WG-Mitbewohner, welcher ein Nutzer meines Familienplans ist, hat am Rechner Premium und am Handy nicht. Reloggen haben wir versucht und es ist der selbe Account. App und Handy neustarten haben wir auch bereits gemacht.Falls jemand Hilf weiß...

  • Newbie
  • Moin. Mein WG-Mitbewohner, welcher ein Nutzer meines Familienplans ist, hat am Rechner Premium und am Handy nicht. Reloggen haben wir versucht und es ist der selbe Account. App und Handy neustarten ...
  • Aichel
  • Roadie
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family Premium

I had a premium family plan in my account, and i canceled to get into my father's plan, but I can not. How should I do?

  • Newbie
  • I had a premium family plan in my account, and i canceled to get into my father's plan, but I can not. How should I do?
  • Aichel
  • Roadie
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas con Plan Familiar Premium

Eu tenho o plano familiar, e minha esposa usava normalmente. Do nada ela foi notificada que não podia usar por estar com um endereço diferente, sendo que moramos na mesma casa e o endereço está correto. Reenviei o link, ela se cadastrou novamente, ma...

  • Newbie
  • Eu tenho o plano familiar, e minha esposa usava normalmente. Do nada ela foi notificada que não podia usar por estar com um endereço diferente, sendo que moramos na mesma casa e o endereço está corre...
  • Aichel
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problemas com Conta Familiar

Eu tenho uma conta familiar em meu nome, porém quando enviado o convite, o mesmo é enviado utilizando um outro nome, que não está mais associado à minha acc. Exemplo: Nome da minha Acc: Henrique FernandesQuando enviado o convite o mesmo aparece como ...

  • Newbie
  • Eu tenho uma conta familiar em meu nome, porém quando enviado o convite, o mesmo é enviado utilizando um outro nome, que não está mais associado à minha acc.    Exemplo: Nome da minha Acc...
  • Aichel
  • Roadie
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution Uitnodiging familieaccount werkt niet

Hoi, een gezinslid had vandaag een familie account aangemaakt, maar de mail voor de uitnodiging is nog niet binnen gekomen.De mail staat ook niet bij spam etc.weet iemand wat ik moet doen? Marc

  • Newbie
  • Hoi,   een gezinslid had vandaag een familie account aangemaakt, maar de mail voor de uitnodiging is nog niet binnen gekomen. De mail staat ook niet bij spam etc. weet iemand wat ik moet doe...
  • Aichel
  • Roadie
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes

Where can I see the exact adresse for family premium?

Hi It looks like if the way to enter the adresse has to be exactly the same.Where can I see the adresse that I enter when I made the inscription for family premium?

  • Casual Listener
  • Hi    It looks like if the way to enter the adresse has to be exactly the same. Where can I see the adresse that I enter when I made the inscription for family premium?
  • Tom
  • Community Legend
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

We couldn't confirm that you live at the same address as the main account holder.

Something has chanegd withthe Spotify setting.Both my daughters were part of the family subscription. Now they have been disabled..I activated the email Spotify has sent, but a message comes up We couldn't confirm that you live at the same address as...

  • Visitor
  • Something has chanegd withthe Spotify setting. Both my daughters were part of the family subscription. Now they have been disabled.. I activated the email Spotify has sent, but a message comes up&n...
  • Tom
  • Community Legend
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

Family Premium connection

Hello. I have sent an family premium link to my daughter...but when she tries to connection, she cant...we have tried several times, but we cant...I did the same to my son, and there was no problem. is there a way you can just fix this ?really appric...

  • Casual Listener
  • Hello.   I have sent an family premium link to my daughter...but when she tries to connection, she cant...we have tried several times, but we cant... I did the same to my son, and there was n...
  • Renatzf
  • Newbie
  • 404 Views
  • 5 replies
  • 0 likes
  • 404 Views
  • 5 replies
  • 0 likes

Family premium

I've recently signed up to the premium family. We have all created our own playlists but basically only one person at a time can play their music because if I log on using a different device then it comes up with the music the other person is listeni...

  • Newbie
  • I've recently signed up to the premium family. We have all created our own playlists but basically only one person at a time can play their music because if I log on using a different device then i...
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

can't join the family premium

i have ended a family premium and now i want to join another family premium with other people. after i recieved the invitation and sent the address, the system showed that i can't join because i have joind two subscriptions in past 12 months. how can...

  • Visitor
  • i have ended a family premium and now i want to join another family premium with other people. after i recieved the invitation and sent the address, the system showed that i can't join because i h...
  • Maxim
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Aile üyeliği ödeme sorunu

Merhaba, aile üyeliği ödemesi yapamıyorum 7-8 aydır kullanıyorum fakat söyle bir hata alıyorum ödeme kısmında

  • Newbie
  • Merhaba, aile üyeliği ödemesi yapamıyorum 7-8 aydır kullanıyorum fakat söyle bir hata alıyorum ödeme kısmında 
  • Aichel
  • Roadie
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes