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Get help verifying your Premium for Family.
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Newbie
82716 Views
66 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Moderator
63456 Views
30 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
198763 Views
265 replies
33 likes
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
30003 Views
44 replies
4 likes
I just want to remove someone from my Family Premium plan, but when I open the MANAGE YOUR ACCOUNT option I can only see two people in it. All of the others are active (as shown) and I've asked each one of them and they keep using it normally. I just...
I just want to remove someone from my Family Premium plan, but when I open the MANAGE YOUR ACCOUNT option I can only see two people in it. All of the others are active (as shown) and I've asked e...
Regular
755 Views
1 replies
1 likes
Bonjour, Je souhaite faire profiter mes enfants de mon abonnement famille. Sur mon compte quand je clique sur ajouter ou modifier les membres de la famille, une fenêtre blanche s'ouvre, impossible de mettre une adresse e-mail. Comment faire ? Merci p...
Bonjour, Je souhaite faire profiter mes enfants de mon abonnement famille. Sur mon compte quand je clique sur ajouter ou modifier les membres de la famille, une fenêtre blanche s'ouvre, impossible de...
Newbie
893 Views
1 replies
0 likes
Hello community, Me and my older brother both are living at the same adress also working at the same adress as well.. He bought Family subscription and sent me an invite to subscribe it.. But regrettably whatever I do, I could not sign up to family m...
Hello community, Me and my older brother both are living at the same adress also working at the same adress as well.. He bought Family subscription and sent me an invite to subscribe it.. B...
Casual Listener
1582 Views
3 replies
3 likes
Bonjour, J'essaie de me connecter au pack familly depuis 1 mois sans succès. Ma soeur m'envoie bien la citation sûr mon adresse mail qui correspond à mon compte spotify et quand je remplie le formulaire ça ne marche pas et me donner le code d'erreur ...
Bonjour, J'essaie de me connecter au pack familly depuis 1 mois sans succès. Ma soeur m'envoie bien la citation sûr mon adresse mail qui correspond à mon compte spotify et quand je remplie le ...
Casual Listener
268 Views
1 replies
0 likes
We have the Spotify Family Premium in my family but Spotify told me that they could not verify my adress so I got kicked out of it from Spotify itself. Now my mum sent me a new invitation for it but when I follow the link and fill out the personal in...
We have the Spotify Family Premium in my family but Spotify told me that they could not verify my adress so I got kicked out of it from Spotify itself. Now my mum sent me a new invitation for it b...
257 Views
0 replies
0 likes
I can't invite anyone in my family because when I hit the "Go" button to Add Family Members, all I get is a blank screen. See attached. Been this way since last night.
I can't invite anyone in my family because when I hit the "Go" button to Add Family Members, all I get is a blank screen. See attached. Been this way since last night.
Casual Listener
1349 Views
10 replies
0 likes
I have problems sharing my spotify premium family with my daughter, she has received an invitation to her mail,but it does not works...
I have problems sharing my spotify premium family with my daughter, she has received an invitation to her mail,but it does not works...
Newbie
311 Views
1 replies
0 likes
Por error dos familiares escribieron el mismo nombre al ingresar la direccion, ahora necesito eliminar uno y no puedo porque no me aparecen los correos en las cuentas. Como puedo eliminar o ver la cuenta?
Por error dos familiares escribieron el mismo nombre al ingresar la direccion, ahora necesito eliminar uno y no puedo porque no me aparecen los correos en las cuentas. Como puedo eliminar o ver la cu...
236 Views
0 replies
0 likes
Resolvam por favor ou vo cancelar
Resolvam por favor ou vo cancelar
245 Views
0 replies
0 likes
Buonasera, ho un problema con il mio account premium family.Tempo fa ero collegato al family di una mia coinquilina, abbonamento successivamente rescisso. Ora è da un mese che ho sottoscritto un abbonamento family sul mio profilo, nel quale hanno acc...
Buonasera, ho un problema con il mio account premium family. Tempo fa ero collegato al family di una mia coinquilina, abbonamento successivamente rescisso. Ora è da un mese che ho sottoscritto un a...
Newbie
6202 Views
6 replies
1 likes
Hello,I received invitation to join a family subscrption and when I click on the "accept invitation", I'm not redirected to a page where I can enter the activating code. Someone can help me to resolve this problem?Thank you
Hello, I received invitation to join a family subscrption and when I click on the "accept invitation", I'm not redirected to a page where I can enter the activating code. Someone can h...
229 Views
0 replies
0 likes
"Saya bergabung dengan undangan dari seseorang, namun saat saya memasukkan data dengan benar, masih saja ada pemberitahuan "3-ups ada yang salah coba lagi" apakah ada usulan bgmn cara bergabung secepatnya? Thanks"
"Saya bergabung dengan undangan dari seseorang, namun saat saya memasukkan data dengan benar, masih saja ada pemberitahuan "3-ups ada yang salah coba lagi" apakah ada usulan bgmn cara bergabu...
Community Legend
7388 Views
2 replies
0 likes
I upgraded to Family a month ago. My daughter and my son have accepted the invite and received emails from Spotify. However, it does not seem to be activated and under my account, it says that I have sent the 2 invites, but not that they have gone in...
I upgraded to Family a month ago. My daughter and my son have accepted the invite and received emails from Spotify. However, it does not seem to be activated and under my account, it says that I h...
279 Views
0 replies
0 likes
i have a premium subscription under 1 email and when I upgraded to family premium subscription I did this under a different email account, therefore I am being charged twice in the month for my spotify. I would like to cancel my family subscription a...
i have a premium subscription under 1 email and when I upgraded to family premium subscription I did this under a different email account, therefore I am being charged twice in the month for my s...
Spotify Star
582 Views
1 replies
0 likes
Hi, so I was originally on a family shared premium account and then got removed. So with my account on Spotify free, I decided to start my own family premium account and now I want to invite my family members. But the invite links still asks for the ...
Hi, so I was originally on a family shared premium account and then got removed. So with my account on Spotify free, I decided to start my own family premium account and now I want to invite my family...
249 Views
0 replies
0 likes
Hable hace dos semanas aproximadamente para pedir una solución al problema de no poder pagar el plan premium familiar y me comentaron que lo verificarian y me contactarian por correo y nunca se hizo y aún sigue rechazando las tarjetas
Hable hace dos semanas aproximadamente para pedir una solución al problema de no poder pagar el plan premium familiar y me comentaron que lo verificarian y me contactarian por correo y nunca se hizo ...
156 Views
0 replies
0 likes
Hi,If I just paid the month of Spotify Premium and I change to familiar plan, I have to pay all the mensuality or just the difference.Thanksfor the help.
Hi, If I just paid the month of Spotify Premium and I change to familiar plan, I have to pay all the mensuality or just the difference. Thanksfor the help.
Spotify Star
355 Views
1 replies
0 likes
Olá. eu tenho o spotify premium com as minhas irmãs, porém uma delas trocou de email, então tive que refazer o convite do nosso plano. Porém o convite simplesmente não funciona mais, mudamos o email, mas continua a mesma coisa, sempre que ela aperta ...
Olá. eu tenho o spotify premium com as minhas irmãs, porém uma delas trocou de email, então tive que refazer o convite do nosso plano. Porém o convite simplesmente não funciona mais, mudamos o email,...
Spotify Star
216 Views
1 replies
0 likes
Every question is filled but its error. Need help!
Every question is filled but its error. Need help!
170 Views
0 replies
0 likes
Hi,My account is shut off, because I didn’t pay for the account and the email that i got from spotify didn’t really tell me how to get my account to work again. Should i just transfer the money to spotify or what?
Hi, My account is shut off, because I didn’t pay for the account and the email that i got from spotify didn’t really tell me how to get my account to work again. Should i just transfer the money to ...
Spotify Star
393 Views
1 replies
1 likes
