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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
19911 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
178841 Views
32 replies
9 likes
Hello, I had owned a sub-account of a Spotify Family Group with some close friends for over an year. For some unknown reasons, I was removed from the list of Spotify Family Group. The original main user who pays the bill for all of us sent another in...
Hello, I had owned a sub-account of a Spotify Family Group with some close friends for over an year. For some unknown reasons, I was removed from the list of Spotify Family Group. T...
Spotify Star
766 Views
1 replies
0 likes
Hi, I added few members in my premium family package but some of the members were removed. Been using for 3 months now but suddenly two members were removed. All of them are under the same address. Please help. Will this happen again? Why removed? Th...
Hi, I added few members in my premium family package but some of the members were removed. Been using for 3 months now but suddenly two members were removed. All of them are under the same address. P...
Spotify Star
732 Views
3 replies
0 likes
So I was part of a Family Plain for about a month, then I was asked to confirm my address, which I correctly did. Shortly after, I got an email from spotify telling me that they were unable to verify my address and that I was "downgraded" to spotify ...
So I was part of a Family Plain for about a month, then I was asked to confirm my address, which I correctly did. Shortly after, I got an email from spotify telling me that they were unable to v...
Newbie
403 Views
3 replies
0 likes
I've invited my daughter to join Spotify family but after logon she's not able to play any song. We've created a new account but that doesn't help either.How can we solve this?
I've invited my daughter to join Spotify family but after logon she's not able to play any song. We've created a new account but that doesn't help either. How can we solve this?
Spotify Star
187 Views
1 replies
0 likes
My family and I have had Spotify family for about three months, and it stopped working. The bank said the payment went through tho, however all of us no longer have premium. Any advice?
My family and I have had Spotify family for about three months, and it stopped working. The bank said the payment went through tho, however all of us no longer have premium. Any advice?
Spotify Star
405 Views
1 replies
0 likes
Ich habe Handys (Dienst- und Privat) sowie ein Laptop.Kann ich mit meinem potentiellen Premiumaccount von allen Geräten Zugriff nehmen auf meine Playlists oder diese für den Offlineservice für z.B. im Auto nutzen ?
Ich habe Handys (Dienst- und Privat) sowie ein Laptop. Kann ich mit meinem potentiellen Premiumaccount von allen Geräten Zugriff nehmen auf meine Playlists oder diese für den Offlineservice für z.B....
Spotify Star
1563 Views
1 replies
0 likes
por que paguei hoje 06/06/2017 e já tem cobrança novante dia 28/06/2017, menos de 1 mês? Não deveria vencer apenas 06/07?
por que paguei hoje 06/06/2017 e já tem cobrança novante dia 28/06/2017, menos de 1 mês? Não deveria vencer apenas 06/07?
Spotify Star
570 Views
8 replies
0 likes
I'd like to upgarde from premium to premium for family as a gift for my wife and kids - but I only want to do this if I can prevent my kids from accessing explicit lyrics on their sub accounts while allowing my wife and I unrestricted access to the f...
I'd like to upgarde from premium to premium for family as a gift for my wife and kids - but I only want to do this if I can prevent my kids from accessing explicit lyrics on their sub accounts w...
Casual Listener
328 Views
2 replies
0 likes
Hello Guys. I have a problem with my family suscription. The issue is that month by month spotify kicks 2 members of my spotify family premium plan, this only happens with 2 spots, the other 4 spots stay in the premium plan. The problem here its that...
Hello Guys. I have a problem with my family suscription. The issue is that month by month spotify kicks 2 members of my spotify family premium plan, this only happens with 2 spots, the o...
Casual Listener
376 Views
2 replies
0 likes
Hello folks,I purchased my Spotify premium account more than a year ago, when I was in Turkey and then I moved to Dubai in November 2016. Although Spotify doesn't support UAE, I was able to use it because my payment schedule was recorded in Turkey. A...
Hello folks, I purchased my Spotify premium account more than a year ago, when I was in Turkey and then I moved to Dubai in November 2016. Although Spotify doesn't support UAE, I was able to use i...
Spotify Star
280 Views
1 replies
0 likes
Dört beş gün önce spotify öğrenci indirimi üyeliğinden yararlanmak için istenen bilgileri(kart bilgileri dahil) siteye girdim. Üniversite öğrencisi olduğuma kanaat getirdikleri halde ücreti karttan tahsil edeceklerini ve üyeliği aktif edecekeleri yaz...
Dört beş gün önce spotify öğrenci indirimi üyeliğinden yararlanmak için istenen bilgileri(kart bilgileri dahil) siteye girdim. Üniversite öğrencisi olduğuma kanaat getirdikleri halde ücreti karttan t...
Newbie
795 Views
1 replies
0 likes
Hello, i am currently paying for two separate accounts (one for me one for my sister). Would it be possible to merge the accounts into a family plan and keep our playlists/music?
Hello, i am currently paying for two separate accounts (one for me one for my sister). Would it be possible to merge the accounts into a family plan and keep our playlists/music?
Regular
373 Views
2 replies
0 likes
My dad created an account so we could all use the family premium plan and when he invited us , we can't get it to work. It says we weren't able to prove we live in the same house. We are literally sitting next to each other putting exactly the same s...
My dad created an account so we could all use the family premium plan and when he invited us , we can't get it to work. It says we weren't able to prove we live in the same house. We are literally s...
Roadie
265 Views
1 replies
1 likes
This prevents a second account from being opened in my wifes name, therefore we can't listen to different playlists at the same time. Defeats to whole purpose.
This prevents a second account from being opened in my wifes name, therefore we can't listen to different playlists at the same time. Defeats to whole purpose.
Roadie
6040 Views
3 replies
0 likes
So i am trying to download more songs for offline use and it says i have maxed out and i have only downloaded maybe less than 300 songs. I have read on other threads the maximum is 3,000 something and i am no where close to that. Help?
So i am trying to download more songs for offline use and it says i have maxed out and i have only downloaded maybe less than 300 songs. I have read on other threads the maximum is 3,000 something an...
Casual Listener
276 Views
2 replies
0 likes
I've upgraded out two premium accounts (which I'm paying for both) into one family account, as it's cheaper and other family can use it too. Trouble is when my wife tried to log back into her account it wouldn't accept her details. The guy I spoke to...
I've upgraded out two premium accounts (which I'm paying for both) into one family account, as it's cheaper and other family can use it too. Trouble is when my wife tried to log back into her a...
Spotify Star
226 Views
1 replies
0 likes
Hi, I was actually enjoying the family premium with my brother but i got kicked out cause i couldn't verify. So he invited me again but I'm having trouble verifying the address as he forgots the format of our adress that he typed in years ago. Please...
Hi, I was actually enjoying the family premium with my brother but i got kicked out cause i couldn't verify. So he invited me again but I'm having trouble verifying the address as he forgots the f...
Community Legend
266 Views
1 replies
0 likes
I cant log in with spotify premium
I cant log in with spotify premium
Community Legend
162 Views
1 replies
0 likes
Hi,I just wanted to invite a family member to my account but when I started the family plan I saw that there is no invite link at the screen! There is just one option to Invite a family member with his Email!How can i get the invite code? I don't wan...
Hi, I just wanted to invite a family member to my account but when I started the family plan I saw that there is no invite link at the screen! There is just one option to Invite a family member w...
667 Views
0 replies
2 likes
Hey ist es verboten freunde als Familie einzuladen?Ich würde gerne mit ihnen das Family packet nutzen da es für alle billiger ist, aber ich möchte auch kein Stress bekommen.
Hey ist es verboten freunde als Familie einzuladen? Ich würde gerne mit ihnen das Family packet nutzen da es für alle billiger ist, aber ich möchte auch kein Stress bekommen.
Spotify Star
1201 Views
1 replies
0 likes
