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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
73360 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
89521 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
71409 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
204135 Views
265 replies
34 likes
Hola, Estoy teniendo un problema con la cuenta del plan familiar premium. Se me han desligado todas las cuentas atadas a la principal por que no pudieron confirmar el mismo domicilio. Cuando accedo a la cuenta principal para ver que domicilio tiene p...
Hola, Estoy teniendo un problema con la cuenta del plan familiar premium. Se me han desligado todas las cuentas atadas a la principal por que no pudieron confirmar el mismo domicilio.&...
Newbie
28811 Views
25 replies
0 likes
Hi there, i sent my daughter the invitation to join my family premium, she accepted, it shows she's active on my list but it isn't working on her Spotify account... we've tried cancelling and resending the invitation but it still not activating on he...
Hi there, i sent my daughter the invitation to join my family premium, she accepted, it shows she's active on my list but it isn't working on her Spotify account... we've tried c...
341 Views
0 replies
0 likes
Öğrenci indirimi ile aldığım premium üyeliğimin tamamlandığını söyleyen bir mail aldım, Lakin satın almayı tamamla butonuna bastığımda, sayfa bulunamadı hatası ile karşılaşıyorum. Bunula birlikte şifremin ne olduğunu bilmiyorum ve şifremi unuttum but...
Öğrenci indirimi ile aldığım premium üyeliğimin tamamlandığını söyleyen bir mail aldım, Lakin satın almayı tamamla butonuna bastığımda, sayfa bulunamadı hatası ile karşılaşıyorum. Bunula bir...
2897 Views
0 replies
0 likes
Esta muy raro lo que me pasa, tengo la cuenta premium familiar desde hace un par de años, sin embargo cuando entraba a mi cuenta en la computadora, me aparecia que tenia una cuenta gratis, y no me permitia usar el espacio libre en mi cuenta familiar,...
Esta muy raro lo que me pasa, tengo la cuenta premium familiar desde hace un par de años, sin embargo cuando entraba a mi cuenta en la computadora, me aparecia que tenia una cuenta gratis, y no me pe...
247 Views
0 replies
0 likes
Hola:En mi familia somos 4 personas, todos bajo el mismo techo. Pero yo salgo de viaje por temas de trabajoy puedo llegar a estar dos semanas fuera de casa.¿No voy a poder utilizar spotify o me expulsaran?
Hola: En mi familia somos 4 personas, todos bajo el mismo techo. Pero yo salgo de viaje por temas de trabajoy puedo llegar a estar dos semanas fuera de casa. ¿No voy a poder utilizar spotify o me e...
Newbie
630 Views
1 replies
1 likes
Quando minhas irmãs vão aceitar o convite para o plano premium familiar aparece a seguinte mensagem :"3 - Opa, algo deu errado. Tente de novo."
Quando minhas irmãs vão aceitar o convite para o plano premium familiar aparece a seguinte mensagem :"3 - Opa, algo deu errado. Tente de novo."
1118 Views
0 replies
0 likes
I have sent invites to my other family members.( I have my dad 2 brothers and a sister who used to use the spotify premium for family). They were originally part of the plan but then they were removed from the subscription because spotify obviously "...
I have sent invites to my other family members.( I have my dad 2 brothers and a sister who used to use the spotify premium for family). They were originally part of the plan but then they were r...
Roadie
353 Views
1 replies
0 likes
Hello, I am having an issue removing a member from my family plan. They have moved out and will be joining their Fiance's account now. When I click their name under managing account, it brings me to the "404s and Heartbreaks" error page. For anyone e...
Hello, I am having an issue removing a member from my family plan. They have moved out and will be joining their Fiance's account now. When I click their name under managing account, it b...
Roadie
351 Views
1 replies
0 likes
I can not pay the family subscriptions. "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." Why ?????
I can not pay the family subscriptions. "Oops, seems your card or payment provider is having a bad day. Don't worry, no money has been charged. Try again or use another payment method." Why ?????
Roadie
260 Views
1 replies
1 likes
My father told me that he can't use spotify premium on his cellphone, it says that he have to check the problem with the administrator, but when I checked the status of the members of my family it looks everything correctly
My father told me that he can't use spotify premium on his cellphone, it says that he have to check the problem with the administrator, but when I checked the status of the members of my family it l...
Roadie
315 Views
1 replies
0 likes
Olá, estou tentando convidar minhas irmãs para o plano Premium mas não estou conseguindo, eu envio o convite, elas aceitam e preenchem com os dados corretos, mas na hora de aceitar convite da um erro e fala para tentar novamente, poderia me ajudar co...
Olá, estou tentando convidar minhas irmãs para o plano Premium mas não estou conseguindo, eu envio o convite, elas aceitam e preenchem com os dados corretos, mas na hora de aceitar convite da um erro...
260 Views
0 replies
0 likes
Als meine Tocheter die Premium Abo bestätigt kommt immer den Fehlebestätigen 3 - Hoppla! Da ist wohl etwas schiefgegangen.
Als meine Tocheter die Premium Abo bestätigt kommt immer den Fehlebestätigen 3 - Hoppla! Da ist wohl etwas schiefgegangen.
Casual Listener
397 Views
2 replies
0 likes
Hi there, i sent my daughter the invitation to join my family premium, she accepted, it shows she's active on my list but it isn't working on her Spotify account... we've tried cancelling and resending the invitation but it still not activating on he...
Hi there, i sent my daughter the invitation to join my family premium, she accepted, it shows she's active on my list but it isn't working on her Spotify account... we've tried c...
187 Views
0 replies
0 likes
Hello.I have a problem with the offer i've just subscribed (spotify family). I've completed the payment procedure and now i want to add accounts to my "family" but the internet page where i can send invites is having a problem and isn't updating so t...
Hello. I have a problem with the offer i've just subscribed (spotify family). I've completed the payment procedure and now i want to add accounts to my "family" but the internet page where i can s...
187 Views
0 replies
0 likes
I ve just purchased family premium subscription with my facebook account.But i had a spotify account already. Both facebook account and spotfy account mail addresses are different. I logged as spotify account and connected facebook account to my spot...
I ve just purchased family premium subscription with my facebook account. But i had a spotify account already. Both facebook account and spotfy account mail addresses are different. I l...
Community Legend
308 Views
1 replies
0 likes
Hello,I have problem with Spotify Premium. I want to listen music offline therefore I pay Premium. But when I am offline, Spotify plays one, two, three songs and then nothing. Does anybody have solution? Thanks.
Hello, I have problem with Spotify Premium. I want to listen music offline therefore I pay Premium. But when I am offline, Spotify plays one, two, three songs and then nothing. Does anybody h...
Community Legend
287 Views
1 replies
0 likes
Was invited to join Premium for Family, entered all the details correctly, but it shows"3 - Oops something went wrong, please try again."Please help. **bleep** went wrong?
Was invited to join Premium for Family, entered all the details correctly, but it shows "3 - Oops something went wrong, please try again." Please help. **bleep** went wrong?
Casual Listener
1550 Views
2 replies
0 likes
My friend, that manage the Spotify premium family, have received a mail indicating that my account was not confirmed (our account, as is written, doesn't have the same address.. don't know how it's possible!) and that in a week I could have been remo...
My friend, that manage the Spotify premium family, have received a mail indicating that my account was not confirmed (our account, as is written, doesn't have the same address.. don't know how it's p...
Casual Listener
534 Views
3 replies
0 likes
Hi I tried to sign up for a family account, I filled out the payment information and signed up, I filled out the address form and when I tried to invite my brother it wouldn't work, error message. When I looked at my username it was a long string of ...
Hi I tried to sign up for a family account, I filled out the payment information and signed up, I filled out the address form and when I tried to invite my brother it wouldn't work, error message. W...
292 Views
0 replies
0 likes
You can send out invites, only able using IPAD Iphone or IOS deviceInvitees link does not work, failed consistantly. Canceling an invite "Opps something went wrong, please try again" on an IPAD
You can send out invites, only able using IPAD Iphone or IOS device Invitees link does not work, failed consistantly. Canceling an invite "Opps something went wrong, please try again" on an...
Casual Listener
426 Views
2 replies
1 likes
