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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
20262 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
179309 Views
32 replies
9 likes
Quando clico em aceitar o convite ele me leva para o site do spotify mas não a qualquer informação ou lugar para inserir os dados
Quando clico em aceitar o convite ele me leva para o site do spotify mas não a qualquer informação ou lugar para inserir os dados
247 Views
0 replies
0 likes
Tengo plan familiar premium y no me deja agregar familiares porque dicen que no viven conmigo y si viven en mi misma dirección. Mi cuenta no tiene direción solamente código postal pero a mi familia le pide dirección, necesito ayuda!!!
Tengo plan familiar premium y no me deja agregar familiares porque dicen que no viven conmigo y si viven en mi misma dirección. Mi cuenta no tiene direción solamente código postal pero a mi familia l...
Newbie
944 Views
1 replies
0 likes
there is a download button on my ipad for spotify. Am I downloading music or not? Can I play this off line? can I put it on my ipod? It looks like I can't....?thanks
there is a download button on my ipad for spotify. Am I downloading music or not? Can I play this off line? can I put it on my ipod? It looks like I can't....? thanks
Spotify Star
286 Views
1 replies
0 likes
So my brother and I had a family plan for a while and he had to reset his account. This of course changed my subscription back to free, but whenever I click on the link that the invite sends me it just takes me to the Spotify website. How can I redee...
So my brother and I had a family plan for a while and he had to reset his account. This of course changed my subscription back to free, but whenever I click on the link that the invite sends me it j...
422 Views
0 replies
0 likes
Got an invitation for a family account, clicked the link in my mail,spotify page opens but never stops loading.I also didn't find a way to enter the code I got in the invitaion mail.
Got an invitation for a family account, clicked the link in my mail,spotify page opens but never stops loading. I also didn't find a way to enter the code I got in the invitaion mail.
Newbie
1069 Views
2 replies
0 likes
My wife sent me an invite for Premium but when i click "accept invitation" it takes me to a log-in page instead of sending me to a "redeem" page as is necessary to be added onto her account. How can I be added to her account without having to log int...
My wife sent me an invite for Premium but when i click "accept invitation" it takes me to a log-in page instead of sending me to a "redeem" page as is necessary to be added onto her account. Ho...
Spotify Star
813 Views
1 replies
0 likes
mi prima me mando el link pero cuando ingrso todos mis datos me sale un mensaje diciendo error, intente nuevamente. alguien me puede explicar que hacer?
mi prima me mando el link pero cuando ingrso todos mis datos me sale un mensaje diciendo error, intente nuevamente. alguien me puede explicar que hacer?
222 Views
0 replies
0 likes
Bonjour, je possède un compte spotify free, j,'ai voulu tenter de prendre l'offre étudiant à 4,99€ aujourd'hui. Pour cela j'ai donc commencé à remplir le formulaire, mes coordonnées bancaires, puis au moment de rentrer les justificatifs de mon statut...
Bonjour, je possède un compte spotify free, j,'ai voulu tenter de prendre l'offre étudiant à 4,99€ aujourd'hui. Pour cela j'ai donc commencé à remplir le formulaire, mes coordonnées bancaires, puis a...
Casual Listener
516 Views
2 replies
0 likes
Trying to get my kids invited to premium family. Keep sending invites, always says "pending".
Trying to get my kids invited to premium family. Keep sending invites, always says "pending".
285 Views
0 replies
0 likes
I have premium for family and have sent my son an email to join. When we click on the green box to join he has to log in to Spotify but then no box to redeem the code pops up. I have been into the are REDEEM but it does not accept the code there. How...
I have premium for family and have sent my son an email to join. When we click on the green box to join he has to log in to Spotify but then no box to redeem the code pops up. I have been i...
Newbie
1176 Views
1 replies
0 likes
Spotify has paid me 6 times, but I was just trying to be a premium member. Why did they get paid so much? There is an attachment. Pls help me. Thx for helping.
Spotify has paid me 6 times, but I was just trying to be a premium member. Why did they get paid so much? There is an attachment. Pls help me. Thx for helping.
Community Legend
372 Views
1 replies
0 likes
J ai reçu un mail pour activer la version premium via le pack family. Sur mon compte cela est bien enregistré mais sur l appli smartphone mon compte est toujours en free.Comment faire pour être en version premium sur le téléphone ?J ai déjà tenté de ...
J ai reçu un mail pour activer la version premium via le pack family. Sur mon compte cela est bien enregistré mais sur l appli smartphone mon compte est toujours en free. Comment faire pour être e...
Newbie
1408 Views
2 replies
0 likes
Mi hijo tiene plan Premium y yo quiero abrir un plan familiar donde lo incluiría a él , debo cancelar el plan premium o eso se hace automáticamente
Mi hijo tiene plan Premium y yo quiero abrir un plan familiar donde lo incluiría a él , debo cancelar el plan premium o eso se hace automáticamente
186 Views
0 replies
0 likes
hello, i have an issue, i invite a family member into my plan but the invitation appears whith another profile, not my profile.help please
hello, i have an issue, i invite a family member into my plan but the invitation appears whith another profile, not my profile. help please
146 Views
0 replies
0 likes
Se eu fizer uma conta familiar a conta individual que tenho é automaticamente cancelada, ou preciso primeiro cancelar a conta atual para, em seguida, fazer o plano familiar?
Se eu fizer uma conta familiar a conta individual que tenho é automaticamente cancelada, ou preciso primeiro cancelar a conta atual para, em seguida, fazer o plano familiar?
Newbie
1245 Views
1 replies
0 likes
Mi hermana me envio la invitacion para unirme al plan familiar y cuando hago click en aceptar invitacion, me envia a la Pagina de Spotify y sale en blanco.
Mi hermana me envio la invitacion para unirme al plan familiar y cuando hago click en aceptar invitacion, me envia a la Pagina de Spotify y sale en blanco.
371 Views
0 replies
0 likes
Dear Community,I have just upgraded my premium account to a premium family account. As the app told me, I have sent an E-mail to one of the new members. She has received it but what are you supposed to do after that? There is a link you can click but...
Dear Community, I have just upgraded my premium account to a premium family account. As the app told me, I have sent an E-mail to one of the new members. She has received it but what are you s...
144 Views
0 replies
0 likes
I'm using premium for family subscription about for a year.My wife does not use much the account. Now I could not add her as a member.Even I tried to create new Spotify account for her. But this stupid address verification process will drive me crazy...
I'm using premium for family subscription about for a year. My wife does not use much the account. Now I could not add her as a member. Even I tried to create new Spotify account for her. But t...
Casual Listener
244 Views
1 replies
0 likes
I have premium family but when I try to add a member the page appears as a blank?
I have premium family but when I try to add a member the page appears as a blank?
158 Views
0 replies
0 likes
Hiya, my family and I started the wonderful spotify family plan today! Unfortunately my mom can no longer save songs to her library. The check mark goes back to a plus. (She's on a galaxy 6). Was there anyway to fix this? We've tried logging out and ...
Hiya, my family and I started the wonderful spotify family plan today! Unfortunately my mom can no longer save songs to her library. The check mark goes back to a plus. (She's on a galaxy 6). Was t...
Community Legend
181 Views
1 replies
0 likes
