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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
19742 Views
44 replies
4 likes
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Regular
178484 Views
32 replies
9 likes
Hi , I had invited my wife to my family plan but for some reason she can not join it. It keep asking to send a new invite and despite send many it does not work. Also, on her account, under receipt, it shows that her payment for is "Family Plan sub-a...
Hi , I had invited my wife to my family plan but for some reason she can not join it. It keep asking to send a new invite and despite send many it does not work. Also, on her account, under r...
243 Views
0 replies
0 likes
Hallofolgendes.. Mein Bruder hat sich ein Spotify premium family parket besorgt und hat mich dazu eingeladen daran Teil zu nehmen. Sobald ich dann auf annehmen klicke und meine bzw unsere Daten eingebe kommt nur “Hoppla! Da ist wohl etwas schiefgegan...
Hallo folgendes.. Mein Bruder hat sich ein Spotify premium family parket besorgt und hat mich dazu eingeladen daran Teil zu nehmen. Sobald ich dann auf annehmen klicke und meine bzw unsere Daten e...
Newbie
1342 Views
5 replies
0 likes
We have one space left on our family account, and I want to send a link to my sister. However, the plan shows "invite sent to null", and when I click on it I have the option to re-send or cancel, but nothing happens when I choose either of these opti...
We have one space left on our family account, and I want to send a link to my sister. However, the plan shows "invite sent to null", and when I click on it I have the option to re-send or cancel, b...
Composer
371 Views
1 replies
0 likes
Hola buenas tardes. Tengo un problema con mi plan familiar. Hace un par de años hice la cuenta y hoy cuando quiero enviar la invitación a mi padre no recuerdo la dirección que puse. Ingrese a la pag de spotify y modifique mi perfil. Solo me deja modi...
Hola buenas tardes. Tengo un problema con mi plan familiar. Hace un par de años hice la cuenta y hoy cuando quiero enviar la invitación a mi padre no recuerdo la dirección que puse. Ingrese a la pag ...
344 Views
0 replies
1 likes
Hi, I've just set up a premium for family account, for myself, my husband and my sister in law, she lives with us but also spends a lot of time in Leeds at university? My husband is also a field service engineer so he spends a lot of time in hotels e...
Hi, I've just set up a premium for family account, for myself, my husband and my sister in law, she lives with us but also spends a lot of time in Leeds at university? My husband is also a field s...
Casual Listener
1992 Views
2 replies
0 likes
Inviting my wife to Premium but she gets error when she is trying to turn his account to premium through invitation link. How may I solve it?
Inviting my wife to Premium but she gets error when she is trying to turn his account to premium through invitation link. How may I solve it?
Composer
327 Views
1 replies
0 likes
Hi,What should I do if I was logged by a facebook account while being host of family subscription and my fb account got blocked?Is there any way to stop subsciption? I cannot log in to my spotify account so I cannot do it from my family panel.Hope yo...
Hi, What should I do if I was logged by a facebook account while being host of family subscription and my fb account got blocked? Is there any way to stop subsciption? I cannot log in to m...
388 Views
0 replies
0 likes
Already asked this question earlier but still no answer.I've tried to add a new family member to this account, tried it also with another family member. The e-mail adres @live didnt get a intivite but the @gmail.com did. Is there a problem with the m...
Already asked this question earlier but still no answer. I've tried to add a new family member to this account, tried it also with another family member. The e-mail adres @live didnt get a i...
Community Legend
979 Views
2 replies
1 likes
hallo,mein bruder hat sich spotify family geholt und uns per mail eingeladen, aber jedesmal wenn wir anderen aus der famillie unser daten eingeben und dann dieses bestätigen kommt die fehlermeldung "600 - hoppla! da ist wohl etwa schief gelaufen... g...
hallo, mein bruder hat sich spotify family geholt und uns per mail eingeladen, aber jedesmal wenn wir anderen aus der famillie unser daten eingeben und dann dieses bestätigen kommt die f...
534 Views
0 replies
0 likes
Please I need help. What's going on with the Spotify's page. I've already tried five times unsucessfully.
Please I need help. What's going on with the Spotify's page. I've already tried five times unsucessfully.
Newbie
527 Views
3 replies
1 likes
Je viens de m'adonner à Spotify famille. Je voudrais maintenant inviter les membres de ma famille. Quand je vais sur mon compte, l'onglet famille est tout blanc, il n'y a rien d'écrit, rien pour inviter quelqu'un. Pourquoi ? De plus je n'arrive même ...
Je viens de m'adonner à Spotify famille. Je voudrais maintenant inviter les membres de ma famille. Quand je vais sur mon compte, l'onglet famille est tout blanc, il n'y a rien d'écrit, rien pour invi...
Roadie
513 Views
1 replies
0 likes
Hola, Quiero saber si puedo compartir mi cuenta familiar, con una hermana que vive en estados unidos, mientras yo como dueño de la cuenta vivo en Mexico. Saludos
Hola, Quiero saber si puedo compartir mi cuenta familiar, con una hermana que vive en estados unidos, mientras yo como dueño de la cuenta vivo en Mexico. Saludos
Roadie
613 Views
1 replies
0 likes
Contratei o plano Família já fazem uns três dias e ainda não consegui ter acesso ao mesmo , ainda estou usando o Premium. Já foi cobrado do meu cartão ontem o valor do Premium Família.
Contratei o plano Família já fazem uns três dias e ainda não consegui ter acesso ao mesmo , ainda estou usando o Premium. Já foi cobrado do meu cartão ontem o valor do Premium Família.
Roadie
309 Views
1 replies
0 likes
Quando clico em aceitar o convite ele me leva para o site do spotify mas não a qualquer informação ou lugar para inserir os dados
Quando clico em aceitar o convite ele me leva para o site do spotify mas não a qualquer informação ou lugar para inserir os dados
247 Views
0 replies
0 likes
Tengo plan familiar premium y no me deja agregar familiares porque dicen que no viven conmigo y si viven en mi misma dirección. Mi cuenta no tiene direción solamente código postal pero a mi familia le pide dirección, necesito ayuda!!!
Tengo plan familiar premium y no me deja agregar familiares porque dicen que no viven conmigo y si viven en mi misma dirección. Mi cuenta no tiene direción solamente código postal pero a mi familia l...
Newbie
941 Views
1 replies
0 likes
there is a download button on my ipad for spotify. Am I downloading music or not? Can I play this off line? can I put it on my ipod? It looks like I can't....?thanks
there is a download button on my ipad for spotify. Am I downloading music or not? Can I play this off line? can I put it on my ipod? It looks like I can't....? thanks
Spotify Star
286 Views
1 replies
0 likes
So my brother and I had a family plan for a while and he had to reset his account. This of course changed my subscription back to free, but whenever I click on the link that the invite sends me it just takes me to the Spotify website. How can I redee...
So my brother and I had a family plan for a while and he had to reset his account. This of course changed my subscription back to free, but whenever I click on the link that the invite sends me it j...
422 Views
0 replies
0 likes
Got an invitation for a family account, clicked the link in my mail,spotify page opens but never stops loading.I also didn't find a way to enter the code I got in the invitaion mail.
Got an invitation for a family account, clicked the link in my mail,spotify page opens but never stops loading. I also didn't find a way to enter the code I got in the invitaion mail.
Newbie
1069 Views
2 replies
0 likes
My wife sent me an invite for Premium but when i click "accept invitation" it takes me to a log-in page instead of sending me to a "redeem" page as is necessary to be added onto her account. How can I be added to her account without having to log int...
My wife sent me an invite for Premium but when i click "accept invitation" it takes me to a log-in page instead of sending me to a "redeem" page as is necessary to be added onto her account. Ho...
Spotify Star
812 Views
1 replies
0 likes
mi prima me mando el link pero cuando ingrso todos mis datos me sale un mensaje diciendo error, intente nuevamente. alguien me puede explicar que hacer?
mi prima me mando el link pero cuando ingrso todos mis datos me sale un mensaje diciendo error, intente nuevamente. alguien me puede explicar que hacer?
221 Views
0 replies
0 likes
