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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Buenas tardes, envio la invitacion a los invitados de mi cuenta familiar premium, pero cuando introducen el codigo les dice que spotify fue descargado en otro pais, y no les permite afiliarse. Ya cambie el pais en los dispositivos de mis afiliados al...
My sister cant join my family premium but we have the same zip code and address. It always shows that i need to send another invite again but i already do it 4 times and still not working.
Hello.16th of April I received a mail that I need to verify that I live on the same adress as the main account holder or I would go back to a Spotify free-account. I filled in the ZIP code, confirmed that I live on the same adress and checked the "I'...
family subscription shall cost 29.9 pln while during enrollement process I'm being ask for confirmation of monthly fee of $14.99 which is almost twice of 29.9pln.Can you verify what's wrong?
i can't subscribe to family premium using my malaysia's maybank debit card eventhough i have activated my international purchase. when i called the bank they say is ok to go but when i tried everytime it always says the same message which is "please ...
I'm considering the premium service. Is the data base different than the free service, meaning are the play lists longer? I find the free service play lists are short and you end up listening to the same songs over and over. thx Tim
Hi,both my mother and I had premium accounts and we decided it would be best to sign up for the family subscription. She sent me a link to join the subscription however when I click the link it says I am unable to join, aswell as my father who just s...
Hope someone can help on this? I sent out invite for Premium Family to my son, he accepted and all that - and it also showed ''congratulations, you can start using family''. But when he launches Spotify, it shows he is still using Free version. He is...
I have accepted the spotify invitation to upgrade to the family plan from another user but I have been unable to have it activated. I've confirmed the address multiple times and have tried entering the information many different ways just in case I w...
Hi guys, When I try to add a family member, she doesn't receive the email that is sent. Have tried multiple times now. She doesnt have a premium account herself, lives at the same adress, etc. i have read the help before I came here. Any suggestions?
Hello, i was subscribed to a Premium family plan for the longest time but i had an issue with my payment method so I had to update it. When I updated the card on file, my account got switched to a standalone premium account and all my family members ...
I have an account that I used to pay for Spotify Premium Family account with. I made another account through Facebook that uses the SAME email as the original account (this account is hooked up to the family plan). I'm trying to recover the password ...
Faço todo o processo para adicionar meu irmão na minha conta, mas quando ele acessa o link, diz que ele não pode fazer parte do plano familiar. Não sei como resolver isso! Alguém pode me ajudar?
I am having trouble in the accounts page getting to where I can add or remove a family member. My Son would like to be on my family plan and I believe there are spots available for him. I cannot see that either.
I upgraded for the premium family plan and sent and invite but I do not see where I would create a new login for that person. I have sent the invite twice and accepted it but no login info. I'm about ready to cancel it and just go back to the regualr...
No puedo ingresar a mi plan familiar, coloco toda la informacion correcta y no me deja acceder, me marca error y lo he intentado muchas veces.
I just signed up for the Family Plan and invited my two kids to join. They did. How do we listen to our own music on different devices, at the same time?
Are you sure I'll get the 60-day trial when I upgrade even though the upgrade page states "Try Premium free for 30 days". It'll know that I'm coming from groove and automatically make it 60-days?
It's been loading now for a while. I've tried signing out, singing in again and reloading the page. help.
Hola! Yo mi nana y mis dos hermanas tenemos un plan familiar premium y hoydia yo y mis hermanas amanecimos sin premium, dejándonos solo una cuenta free! Porque pasó esto? Mi mama sigue con la cuenta premium