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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 175718 Views
  • 32 replies
  • 9 likes
  • 175718 Views
  • 32 replies
  • 9 likes

Family Plan invited accepted but app still on Free plan

My daughter has successfully accepted Family Plan invite online, but app still shows her being on Free plan. I've deleted and resent invite, deleted and downloaded app and nothing has worked. Other two invites to family members went through with mini...

  • Newbie
  • My daughter has successfully accepted Family Plan invite online, but app still shows her being on Free plan. I've deleted and resent invite, deleted and downloaded app and nothing has worked. Other t...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Problems with Spotify Premium for Family

When I log in on my computer, it says I have a premium account. (wich I indeed have)When I log in on the app on my Iphone, it says I don't have a premium account.I've tried login on and off many times, deleted the app and downloaded it again.Nothing ...

  • Newbie
  • When I log in on my computer, it says I have a premium account.  (wich I indeed have) When I log in on the app on my Iphone, it says I don't have a premium account. I've tried login on and off...
  • xobrittox1
  • Newbie
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

**bleep** YOU MOTHER **bleep**ER SPOTiFY SHEET

Cancelaram minha assinutarua familia do nada minha esposa esta pagando, ja me reenviou o convite mas a porra do codigo nao funciona e essa merda de spotity nao tem contato

  • Newbie
  • Cancelaram minha assinutarua familia do nada minha esposa esta pagando, ja me reenviou o convite mas a porra do codigo nao funciona e essa merda de spotity nao tem contato
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Changing the main email

Hi I just opened a family Spotify account and now want to change the email to mine instead of my wife's. However, it says there is already an account with this email. How do I change it? thanks for your help.

  • Newbie
  • Hi  I just opened a family Spotify account and now want to change the email to mine instead of my wife's. However, it says there is already an account with this email. How do I change it? &n...
  • LordRollin
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Spotify family account

Ik heb voor spotify familie betaald maar hij doet het bij niemand. 

  • Newbie
  • Ik heb voor spotify familie betaald maar hij doet het bij niemand. 
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Problem with premium for family

Hi everyone,A few weeks ago, my brother and sister have an issue that they were kick off for the plan because it was a problem in their account.I talk with someone in online chat that resolved this issue. But now I have the same problem for my little...

  • Casual Listener
  • Hi everyone, A few weeks ago, my brother and sister have an issue that they were kick off for the plan because it was a problem in their account. I talk with someone in online chat that resolved th...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Solved!! I lost my premium subscription

I was paying for premium, all of the sudden without me cancelling my subscription or anything, it just went away. Im not even sure if I'm still paying for it. Why did Spotify cut off my premium subscription, and how can I get it back.

  • Newbie
  • I was paying for premium, all of the sudden without me cancelling my subscription or anything, it just went away. Im not even sure if I'm still paying for it. Why did Spotify cut off my premium subsc...
  • december0296
  • Newbie
  • 5195 Views
  • 3 replies
  • 0 likes
  • 5195 Views
  • 3 replies
  • 0 likes

Upgrade to premium allows multiple payment options, upgrade to family only allows credit card!

As the title says, I`m in Indonesia and have multiple choices of payment gateways to upgrade to Premium.I actually want the whole family to be in the package, if I choose family and the only way I can pay is by credit card, which is no good to me as ...

  • Casual Listener
  • As the title says, I`m in Indonesia and have multiple choices of payment gateways to upgrade to Premium. I actually want the whole family to be in the package, if I choose family and the only way I...
  • Maxim
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

2 kez Ücret alındı mail gelmedi premium olmadım

Merhaba,premium olmak için telefonumdan başvurdum ve belge istedi dosya seç kısmından belgeyi seçmeye çalıştım fakat seçilmiyordu. Fakat işlem tamamlanmadan ücret alınmıştı. Bilgisayardan yaptım ve bu sefer e devlet üzerinden yök tarafından verilen, ...

  • Newbie
  • Merhaba,premium olmak için telefonumdan başvurdum ve belge istedi dosya seç kısmından belgeyi seçmeye çalıştım fakat seçilmiyordu. Fakat işlem tamamlanmadan ücret alınmıştı. Bilgisayardan yaptım ve b...
  • 416 Views
  • 0 replies
  • 0 likes
  • 416 Views
  • 0 replies
  • 0 likes

I currently have spotify premium but I can't listen to childish gambino or saint motel

I try to listen to Childish Gambino and Saint Motel, Artists who are supposed to be available for premium users on spotify, and I can't listen to any of these two artists music. I try to play the songs and it says in a blue message bar on my computer...

  • Casual Listener
  • I try to listen to Childish Gambino and Saint Motel, Artists who are supposed to be available for premium users on spotify, and I can't listen to any of these two artists music. I try to play the son...
  • annakrogsgaard
  • Casual Listener
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Para iadesi

Arkadaslar spotify destege mail atarsaniz para iadesi alirsiniz  

  • Casual Listener
  • Arkadaslar spotify destege mail atarsaniz para iadesi alirsiniz   
  • 210 Views
  • 0 replies
  • 1 likes
  • 210 Views
  • 0 replies
  • 1 likes

¡Se puede cambiar la cuenta de una invitación?

A la hora de contratar el plan fmiliary mandar las invitaciones nos hemos equivocado de cuenta, ¿se puede eliminar una invitacion para poner la correcta?

  • Newbie
  • A la hora de contratar el plan fmiliary mandar las invitaciones nos hemos equivocado de cuenta, ¿se puede eliminar una invitacion para poner la correcta?
  • 244 Views
  • 0 replies
  • 0 likes
  • 244 Views
  • 0 replies
  • 0 likes

My payment for Family Premium has already processed but still unable to send invites!

When i click on the Premium for Family link in my account page, it just redirects me to this link - https://www.spotify.com/uk/family/ I'm sure i'm doing everything right, just not getting any option to send invites.

  • Casual Listener
  • When i click on the Premium for Family link in my account page, it just redirects me to  this link - https://www.spotify.com/uk/family/   I'm sure i'm doing everything right, just not g...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution When adding account to family I get 600 - Oeps! Er is iets fout gegaan. Probeer het opnieuw.

I've invited my daughter (this Account) to our family account, when she accepts the invite she repeatedly gets "600 - Oeps! Er is iets fout gegaan. Probeer het opnieuw." (translates to 600 - Oops! Something wnet wrong. Please try again."I have tried ...

  • Newbie
  • I've invited my daughter (this Account) to our family account, when she accepts the invite she repeatedly gets "600 - Oeps! Er is iets fout gegaan. Probeer het opnieuw." (translates to 600 - O...
  • JulianA_Bogota
  • Roadie
  • 2018 Views
  • 1 replies
  • 0 likes
  • 2018 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problema na liberação do plano, paguei pelo cartão

Boa noite pessoal, paguei pelo cartao tem 2 horas e não recebi ainda o plano e o que tem de mais estranho é que nos recibos não está mostrando o pagamento e liguei para a operadora do cartão e o pagamento foi efetuado com sucesso . O que devo fazer ?

  • Newbie
  • Boa noite pessoal, paguei pelo cartao tem 2 horas e não recebi ainda o plano e o que tem de mais estranho é que nos recibos não está mostrando o pagamento e liguei para a operadora do cartão e o paga...
  • JulianA_Bogota
  • Roadie
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Solved!! Change administrator on Premium for Family plan

Hello - How do I change the administrator on the Premium for Family plan?

  • Newbie
  • Hello - How do I change the administrator on the Premium for Family plan?
  • Loretta
  • Casual Listener
  • 35926 Views
  • 5 replies
  • 1 likes
  • 35926 Views
  • 5 replies
  • 1 likes

started family, is my premium cancelled

i was with spotify premium until my sister sent me an invite for family premium and i accepted, now im with family premium, but is my normal premium automatically cancelled? how can i check?

  • Newbie
  • i was with spotify premium until my sister sent me an invite for family premium and i accepted, now im with family premium, but is my normal premium automatically cancelled? how can i check?
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Problem accepting family invite

Hi,having terrible trouble accepting an invite from a premium for family account. When I accept it, according to the support page "You’re redirected to a new browser that contains a pre-filled token. Click REDEEM". This doesn't happen, instead I'm pr...

  • Newbie
  • Hi, having terrible trouble accepting an invite from a premium for family account. When I accept it, according to the support page "You’re redirected to a new browser that contains a pre-filled t...
  • 241 Views
  • 0 replies
  • 0 likes
  • 241 Views
  • 0 replies
  • 0 likes

[Premium Family] problem

I purchased Spotify Premium Family today, my account(main) was able to get the premium status, but my family member cannot get the premium status despite me registering them as one of the family member. We got email saying that I successfully added h...

  • Newbie
  • I purchased Spotify Premium Family today, my account(main) was able to get the premium status, but my family member cannot get the premium status despite me registering them as one of the family m...
  • 193 Views
  • 0 replies
  • 0 likes
  • 193 Views
  • 0 replies
  • 0 likes

Family members thrown out even though they verified their adress

All my family members were thrown out of my family subscription even though they all verfied their adress. Why? And now I try to add them again but they cannot join...

  • Newbie
  • All my family members were thrown out of my family subscription even though they all verfied their adress. Why?   And now I try to add them again but they cannot join... 
  • 140 Views
  • 0 replies
  • 0 likes
  • 140 Views
  • 0 replies
  • 0 likes