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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Hola, tengo una duda sobre la canatidad de personas del plan familiar. ¿Son obligatorios pagar 6 personas?Yo solo quiero pagar 4, saludos
Spotify is not showing up at my Alexa Music Services menu, only Amazon Music and Tuneln. I've heard that I need to change my country to US at Amazon, but already is. I've checked my Spotify account and it is based in Brazil. Do you think this could b...
Hi. I paid but the account is still free. Help me please .
Hallo, Op 10-05-2017 is mijn automatische incasso voor mijn Premium for Family account niet gelukt door niet voldoende saldo op dat moment. Het was mij nog niet opgevallen totdat ik vandaag terug ben gezegd naar een Free account. Ook van de andere op...
All my family members were removed from my family account, we never received any mail or notification. What to do now?
Hi, I live with my that and I was rejected as living in the same house as him! How can I prove I live with him???
Minha esposa não consegue entrar no spotify que estou pagando, pois diz que não possui o mesmo endereço que o meu. (?) Como resolver a situação?
I just upgraded to family plan and everyone I added has premium access but me. My account says premium but when I try to skip to next song, I keep getting a notifciation to try the free trial for premium. Any advice on how to fix this? I tried to log...
How dare you change the rules of home address without any warning whatsoever? How the **bleep** do you expect all subscribed family members/friends/acquaintances to live in the same house to use a payed subscription? This is immoral and disrespectful...
I want to join the Family plan but my premium account haven't end yet. May I know how can I change plan without charging tiwce? I want to end my premium account immediately and join the family plan. My next payment is start at 17 Sept 2017. Can you h...
Hallohabe upgrade auf family account gemacht, aber die Familienmitglieder können die Einladung nicht bestätigen, es heißt immer "kann premium family nicht beitreten"? Es gibt aber nur den einen account, sie haben keinen einzelnen. Langsam nervts.
Hello,It started today . I can't play an of my playlist in the right order. It plays everything on shuffle . Ihave a premium account that I pay for ... I can't play my songs not playlist everything says only shuffle play . I have log in and out and I...
I have a family plan with two family members and for one, i can't see anything he listens to but my aunt recently joined and im able to see what she's listening to. But i thought with the premimum plan, all three of us could be listening to spotify a...
I just upgraded to family premium plan and it won't allow me to skip songs. I've rebooted iPhone SE And logging out but still no go. Anyone having this issue?
pasé de plan familiar a descuento de estudiante con la misma cuenta pero diferente tarjeta y ahora mi cuanta dice que es la versión gratuita. ¿qué debo hacer?
I have a family subscription.I invited my wife who made her own account. She wants to listen to her music on her phone, while I listen to my music on my Ipad. This seems impossible. If I put a song on she will hear it on her phone, if she puts a song...
Hello everyone, I just downloaded Spotify and registered for the Family Premium. I sent an invite to my wife, and she followed the link provided in the email. It also gave her a code to use. When she followed the link, it asked her to make an account...
I have just purchased the family premium. Today is 17th of August and on my account page, it says next payment will be on 5th of September. How come? It's just 19 days! It was saying it is for a month. Sorry Spotify but there are at least 30 days in ...
Hallo zusammen, wollte meine Tochter zu Spotify Family einladen, es kommt immer der Fehler: die Adresse konnte nicht bestätigt werden?Unter meinem Profil ist nur die Postleitzahl hinterlegt und nicht die komplette Adresse und wenn ich nur die Postlei...
I was abroad when I received a message saying that Spotify couldn't confirm that my Dad and I were living in the same address, saying that I had 1 week to update my address. I couldn't do it and my subscription got cancelled. Now that I'm back in Mex...