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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27640 Views
44 replies
4 likes
Hola, contrate el servicio premium familiar, y conecte a todos los miembros de mi casa, pero al momento de querer poner a mi hermana, no puedo porque me dice que no pueden verificar que viva en mi misma dirección, que puedo hacer?
Hola, contrate el servicio premium familiar, y conecte a todos los miembros de mi casa, pero al momento de querer poner a mi hermana, no puedo porque me dice que no pueden verificar que viva en mi mi...
182 Views
0 replies
0 likes
Hiwe work in a clinic, and have several treatmen rooms where we would like to play different tunes. Can we use the Family account for that?Thank you Laura
Hi we work in a clinic, and have several treatmen rooms where we would like to play different tunes. Can we use the Family account for that? Thank you Laura
Spotify Star
313 Views
1 replies
0 likes
Hello, i need help!The last months I lived together with my ex boyfriend and now I live together with my brother. We want to use Spotify family but I can't invite him bc the account uses the old adress from my ex boyfriend.How can I change it or invi...
Hello, i need help! The last months I lived together with my ex boyfriend and now I live together with my brother. We want to use Spotify family but I can't invite him bc the account uses the o...
Spotify Star
169 Views
1 replies
0 likes
Sorry I got spotify for a long timeI really need to switch it to premium but unfortunately b.c. of my country and some problems like credit card and that I really don't know what to do!Are there any solutions?
Sorry I got spotify for a long time I really need to switch it to premium but unfortunately b.c. of my country and some problems like credit card and that I really don't know what to do! Are there ...
118 Views
0 replies
0 likes
I have our spotify family premium account for around half a year, but all of a sudden it stopt working. I did not get any message of Spotify why. How can i fix it?
I have our spotify family premium account for around half a year, but all of a sudden it stopt working. I did not get any message of Spotify why. How can i fix it?
144 Views
0 replies
0 likes
Hej!Jag har ett family-konto Premium men helt plötsligt har det slutat funka. Det är som om kontot inte fattar att jag har premium så funktionerna är begränsade.Och ja, vi har betalt och är skrivna på samma adress.Ett mycket irriterande problem för j...
Hej! Jag har ett family-konto Premium men helt plötsligt har det slutat funka. Det är som om kontot inte fattar att jag har premium så funktionerna är begränsade. Och ja, vi har betalt och är s...
259 Views
0 replies
0 likes
HelloSpoitfy just open in thailand yesterdayand i use family account another countryI want to change my family plan to thailandand i want to transfer my data to same email? can you help me for chang country? thank you
Hello Spoitfy just open in thailand yesterday and i use family account another country I want to change my family plan to thailand and i want to transfer my data to same email? can you h...
Music Fan
176 Views
1 replies
0 likes
im using Spotify on Desktop and im bought Premium Premium show on desktopbut my phone not show (Free Account)
im using Spotify on Desktop and im bought Premium Premium show on desktop but my phone not show (Free Account)
Spotify Star
230 Views
1 replies
0 likes
no puedo adelantar canciones ni desactivar aleatorio. Aparece que son funciones Premium...
no puedo adelantar canciones ni desactivar aleatorio. Aparece que son funciones Premium...
156 Views
0 replies
0 likes
My family use the premium for family, but my account pass for free accont because they said that my address is different from the others. How can i change that? We live at the same address. My account is the same as the facebook.
My family use the premium for family, but my account pass for free accont because they said that my address is different from the others. How can i change that? We live at the same address. M...
Roadie
200 Views
1 replies
0 likes
Hi i just found out that one of my family member not getting the premium. When i go to manage my family subscription i couldnt find the list (see attachment). Pls help
Hi i just found out that one of my family member not getting the premium. When i go to manage my family subscription i couldnt find the list (see attachment). Pls help
166 Views
0 replies
0 likes
Hi I pay for my Spotify Family when i skip numbers it says i dont have premium.I want help right now because i pay for this kind of functions.Hope to hear from you.
Hi I pay for my Spotify Family when i skip numbers it says i dont have premium. I want help right now because i pay for this kind of functions. Hope to hear from you.
Roadie
238 Views
1 replies
0 likes
Hey everybody. Yesterday evening I installed Spotify and buy a Premium Famliy account. But the Premium features are not available yet. I still can`t go back to the last Song, and the shuffle mode is permanent on. Please help
Hey everybody. Yesterday evening I installed Spotify and buy a Premium Famliy account. But the Premium features are not available yet. I still can`t go back to the last Song, and the shuffle...
Roadie
253 Views
1 replies
0 likes
I can choose songs, create playlists, but I still have limits to skip songs, and I can not rewind a song, can anyone help me?
I can choose songs, create playlists, but I still have limits to skip songs, and I can not rewind a song, can anyone help me?
Newbie
207 Views
1 replies
0 likes
We have a Premium Family Account, that we never managed to make working. I have sent invites to my daughters, but what username/password do we use to sign them in? It says, create an account or use facebook for signing in, but then it is like startin...
We have a Premium Family Account, that we never managed to make working. I have sent invites to my daughters, but what username/password do we use to sign them in? It says, create an account or use f...
Roadie
15284 Views
1 replies
0 likes
I just registered for the family plan. My sister has an account too and she just paid the 9.99 and mine will renew in 3 days with the higher amount...that means not only am I getting charged 4.99 more because of three days...my sister also got charge...
I just registered for the family plan. My sister has an account too and she just paid the 9.99 and mine will renew in 3 days with the higher amount...that means not only am I getting charged 4.99 m...
Roadie
354 Views
1 replies
0 likes
I have recently purchased Premium for Family account (in Northern Ireland/UK) and invited my family members in Czech republic, but apparently it does not allow them to join it. What should I do? How to proceed? Or is it just country-locked? Thanks!
I have recently purchased Premium for Family account (in Northern Ireland/UK) and invited my family members in Czech republic, but apparently it does not allow them to join it. What should I do? H...
Casual Listener
281 Views
2 replies
0 likes
Olá, estou com um problema. Acabei de assinar uma conta de família, foi descontado do meu cartão de crédito, porem, quando você está procurando por não ter nenhum plano. Sendo que liguei na central do meu cartão e eles informaram que foi descontado, ...
Olá, estou com um problema. Acabei de assinar uma conta de família, foi descontado do meu cartão de crédito, porem, quando você está procurando por não ter nenhum plano. Sendo que liguei na...
200 Views
0 replies
0 likes
Hi all,I've a question regarding how to change the registation country...My previous Spotify account was registered in France (even if I never lived there!!!).. I live in Belgium (and working in Lux)Today I'm moving to a spotify family account for sh...
...n Lux) Today I'm moving to a spotify family account for sharing with my children ... and I found that their account can not be activated since we do not leave officially in the same country... What d...
Spotify Star
390 Views
3 replies
0 likes
Socorro tenho que adicionar meu irmao e nao consigo pois , criei o plano familia e adicionei o meu email como depedente sendo que eu tinha que administra lascou
Socorro tenho que adicionar meu irmao e nao consigo pois , criei o plano familia e adicionei o meu email como depedente sendo que eu tinha que administra lascou
205 Views
0 replies
0 likes
