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I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...
Newbie
73296 Views
61 replies
6 likes
I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?
Visitor
89409 Views
71 replies
5 likes
My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...
Visitor
71274 Views
40 replies
8 likes
PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...
Newbie
204052 Views
265 replies
34 likes
I pay my spotify premium with my debit car. Onfortunately this month there wasn't enough money on the card, so my subscribtion changed from premium to free. Now I have enough money on my card, but I still don't have premium again. Do I have to wait u...
I pay my spotify premium with my debit car. Onfortunately this month there wasn't enough money on the card, so my subscribtion changed from premium to free. Now I have enough money on my card, but I ...
Roadie
2969 Views
1 replies
0 likes
My Spotify account is logged in through Facebook, so when my dad sends me an invite to get on Spotify Premium through the family plan, it won't go to my email because my Spotify is connected to my Facebook. How do I disconnect my Spotify from my Face...
My Spotify account is logged in through Facebook, so when my dad sends me an invite to get on Spotify Premium through the family plan, it won't go to my email because my Spotify is connected to my F...
162 Views
0 replies
0 likes
Ich möchte aus meiner Liste 1 Person entfernen aber es kommt eine Fehlermeldung sobald ich auf die Person drauf drücke.alle anderen könnte ich entfernen !!Fehlermeldung: Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal.kann mir da jemand...
Ich möchte aus meiner Liste 1 Person entfernen aber es kommt eine Fehlermeldung sobald ich auf die Person drauf drücke. alle anderen könnte ich entfernen !! Fehlermeldung: Hoppla! Da ist...
Spotify Star
541 Views
5 replies
0 likes
Hi there. I think I've made a right mess of upgrading to a family account from my premium one.I entered my wife's name and email thinking I was adding her to the household but soon realised I was supposed to be entering my details here. I've attached...
Hi there. I think I've made a right mess of upgrading to a family account from my premium one. I entered my wife's name and email thinking I was adding her to the household but soon realised I w...
Spotify Star
365 Views
5 replies
0 likes
I am usinf spotify premium for my family. What if we are going on holiday? What will happen to my account? Will it be delated? Please answer me
I am usinf spotify premium for my family. What if we are going on holiday? What will happen to my account? Will it be delated? Please answer me
170 Views
0 replies
0 likes
Hallo, ich habe mein abo gekündigt und war danach auf Spotify Free. nun habe ich Premium wieder angemeldet aber die Adresse konnte ich dennoch nicht neu eingeben sondern diese war anscheinend schon eingetragen. dh ich müßte auch meinen account komple...
Hallo, ich habe mein abo gekündigt und war danach auf Spotify Free. nun habe ich Premium wieder angemeldet aber die Adresse konnte ich dennoch nicht neu eingeben sondern diese war anschei...
250 Views
0 replies
0 likes
Me and my wife we live in the same flat as usual and we both had premium for a long time. When spotify family was announced we went for it. Then several months later spotify kicked my wife from my family account. Now i think this was becouse we did n...
Me and my wife we live in the same flat as usual and we both had premium for a long time. When spotify family was announced we went for it. Then several months later spotify kicked my wife from my family...
Not applicable
295 Views
1 replies
0 likes
Hello I have a Premium Spotify account and when I upgraded it to Family, I must have messed it up. My profile is correct, but when I go to the page for managing family members the 'YOU' is my son not me, and I cannot change it. I have tried 'edit pro...
Hello I have a Premium Spotify account and when I upgraded it to Family, I must have messed it up. My profile is correct, but when I go to the page for managing family members the 'Y...
243 Views
0 replies
0 likes
Hello, I have a premium spotify account and my son who lives at the same address is a family member. When i am travelling and listening to spotify, say in a hotel room, if he uses spotify via sonos at home, I am cut off. what do I do?
Hello, I have a premium spotify account and my son who lives at the same address is a family member. When i am travelling and listening to spotify, say in a hotel room, if he uses s...
711 Views
0 replies
0 likes
Buongiorno.Dopo quasi due mesi di utilizzo , un membro della mia famiglia è stato scollegato dal mio account premium. Ora se le mando l'invito non riesce ad accettarlo poiché le viene detto che il suo indirizzo non può essere verificato. Grazie dell'...
Buongiorno. Dopo quasi due mesi di utilizzo , un membro della mia famiglia è stato scollegato dal mio account premium. Ora se le mando l'invito non riesce ad accettarlo poiché le viene detto che il ...
Newbie
668 Views
2 replies
0 likes
Tengo un problema y es que yo tenía mi cuenta premium gracias a una invitación a una cuenta familiar pero de un momento a otro me quitaron del plan y ahora tengo plan free cosa que no entiendo y me incomoda mucho
Tengo un problema y es que yo tenía mi cuenta premium gracias a una invitación a una cuenta familiar pero de un momento a otro me quitaron del plan y ahora tengo plan free cosa que no entiendo y me i...
166 Views
0 replies
0 likes
Tive um problema com meu cartao e minha conta foi pausada. Com isso, todos os membros do plano familiar tambem foram desconectados. Gostaria de voltar tudo como estava antes, como fazer? Vi que tenho que cadastrar tudo de novo!? Tenho que enviar os c...
Tive um problema com meu cartao e minha conta foi pausada. Com isso, todos os membros do plano familiar tambem foram desconectados. Gostaria de voltar tudo como estava antes, como fazer? Vi que tenho...
Spotify Star
280 Views
1 replies
0 likes
Como puedo eliminar un usuario administrador de mi plan familiar
Como puedo eliminar un usuario administrador de mi plan familiar
Spotify Star
541 Views
1 replies
0 likes
This is really silly, but I just bought the family plan for my household and I thought it was asking me initially to enter who I was inviting to my account so I entered my wife's name, unfortunantly I was susposed to enter my name and then add member...
This is really silly, but I just bought the family plan for my household and I thought it was asking me initially to enter who I was inviting to my account so I entered my wife's name, u...
Spotify Star
232 Views
1 replies
0 likes
my father recently made a family premium spotify user. i already have a user on spotify, and my dad just added me in the user. but now my spotify says that i'm not a premium, and i can't get my premium back. can someone help me??
my father recently made a family premium spotify user. i already have a user on spotify, and my dad just added me in the user. but now my spotify says that i'm not a premium, and i can't get my p...
Spotify Star
286 Views
1 replies
0 likes
Buenas tardes, tengo unas dudas sobre el spotify familiar. ¿puedo usar el spotify familiar con mi hermana, mi sobrina, mi cuñado y mi madre vivendo todos en el mismo domicilio? ¿cuanto es el maximo de usuarios que pueden hacer uso de este servicio? ¿...
...potify. Can I use the family spotify with my sister, my niece, my brother-in-law and my mother living in the same household? How much is the maximum number of users who can use this service? How does s...
198 Views
0 replies
0 likes
I have been trying to register my family to my family subscription , because i cannot remember the EXACT info i entered, it keeps refusing invitations. I am the only one in my family subscription and that kind of makes it pointless to have it. I
I have been trying to register my family to my family subscription , because i cannot remember the EXACT info i entered, it keeps refusing invitations. I am the only one in my family subscription a...
Spotify Star
374 Views
3 replies
0 likes
How has the admin user on my family plan suddenly changed? I am the one with the subscription, but when checking my account online, I noticed it shows another person as the main used/admin of the family plan?
How has the admin user on my family plan suddenly changed? I am the one with the subscription, but when checking my account online, I noticed it shows another person as the main used/admin of the family...
Not applicable
487 Views
1 replies
0 likes
I don't speak a lot of English but I'm going to try! My Spotify account isn't working!!!!! I have family premium but tonight I can't listen to music in any of the accounts... It's say that I didn't pay but I did! So... What can I do?? Its say that I ...
I don't speak a lot of English but I'm going to try! My Spotify account isn't working!!!!! I have family premium but tonight I can't listen to music in any of the accounts... It's say that I didn't p...
Casual Listener
319 Views
2 replies
0 likes
I have a family account and would like to invite a family member When he follows the invitation then he always gets an error saying that it cannot be confirmed that the address is the same. For another family member it works.Many people seem to have ...
I have a family account and would like to invite a family member When he follows the invitation then he always gets an error saying that it cannot be confirmed that the address is the same. F...
198 Views
0 replies
1 likes
