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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27579 Views
44 replies
4 likes
My father sent me a spotify for family invite, but i have not recieved it. He sent the invite at least 10 times. I am sure he sent it to the right mail adress. I have a premium account. thank you for helping
My father sent me a spotify for family invite, but i have not recieved it. He sent the invite at least 10 times. I am sure he sent it to the right mail adress. I have a premium account. t...
Newbie
294 Views
1 replies
0 likes
HiI have a family subscription and I live in the United Kingdom. My daughter resides at my UK address but recently moved to Canada for school. She recently installed Spotify on her phone and setup a free spotify account in Canada.I sent her a family ...
Hi I have a family subscription and I live in the United Kingdom. My daughter resides at my UK address but recently moved to Canada for school. She recently installed Spotify on her phone a...
219 Views
0 replies
0 likes
Hi Spotify, I would like to subscribe to Family Plan for ME, Wife and 2 daughters currently students, all officially (fiscal POV !) living at family home. One already move to U.S for a 6 months intership, the second will move in coming days for 3 mon...
Hi Spotify, I would like to subscribe to Family Plan for ME, Wife and 2 daughters currently students, all officially (fiscal POV !) living at family home. One already move to U.S for a 6 m...
Casual Listener
404 Views
2 replies
0 likes
I am trying to invite my 2 boys to the spotify premium family account but they dont get any mail form the invite. Why dont they get the invitemail? Best Regards Rune Roligheten
I am trying to invite my 2 boys to the spotify premium family account but they dont get any mail form the invite. Why dont they get the invitemail? Best Regards Rune Roligheten
168 Views
0 replies
0 likes
hola a todos queria preguntarles si a ustedes tambien les ha pasado lo mismo y como han resuelto. mi esposo abrio una cuenta premium familia para los dos hace 5 dias. me hizo la invitación, yo acepte y accedi a mi cuenta y todo iba bien. algunas hora...
hola a todos queria preguntarles si a ustedes tambien les ha pasado lo mismo y como han resuelto. mi esposo abrio una cuenta premium familia para los dos hace 5 dias. me hizo la invitación, yo acepte...
338 Views
0 replies
0 likes
Beste,Ik ben de beheerder van premium for Family, maar in het account overzicht staat mijn vader z'n naam als beheerder... hoe komt dit? Hoe kan ik dit veranderen? Bedankt!
Beste, Ik ben de beheerder van premium for Family, maar in het account overzicht staat mijn vader z'n naam als beheerder... hoe komt dit? Hoe kan ik dit veranderen? Bedankt!
1554 Views
0 replies
4 likes
hi nachdem jetzt alle Mitglieder meiner Familie aus dem Bestand rausgeflogen sind kann ich jetzt diese nicht mehr einladen. Habe neue Einladungen verschickt. Aber alle scheitern jetzt an Registierung mit der Fehlermeldung das die Adresse vom Hauptnut...
...egistierung mit der Fehlermeldung das die Adresse vom Hauptnutzer, also ich nicht übereinstimmt. "du kannst diesen Premium Family Konto nicht beitreten. Wir konnten nicht bestätigen, dass du a...
Regular
27835 Views
26 replies
1 likes
Liebe Spotify-Freunde, ich habe ein Problem.Seit einer Woche funktioniert mein Family-Premium-Account nich mehr, obwohl ich immernoch Teil der "Spotify-Family" bin und alle Adressen und E-mails bestätigt habe und von Spotify wurden sie verifiziert. M...
Liebe Spotify-Freunde, ich habe ein Problem. Seit einer Woche funktioniert mein Family-Premium-Account nich mehr, obwohl ich immernoch Teil der "Spotify-Family" bin und alle A...
Newbie
1794 Views
2 replies
0 likes
Buenos dias¡ Tengo problemas con el administrados del plan familiar, ¿que puedo hacer?. La persona que me sale como administrador es uno de los miembros, no yo , que soy la persona titular del Plan Familiar. A esta persona le intento enviar la invita...
Buenos dias¡ Tengo problemas con el administrados del plan familiar, ¿que puedo hacer?. La persona que me sale como administrador es uno de los miembros, no yo , que soy la persona ti...
214 Views
0 replies
0 likes
Hi,I just noticed that my name (the one on the top of the list) displayed on my list of premium for family is not correct. It was may nephew's name not mine. And there's is no way to change the name because it's uneditable. Can you help me on how to ...
Hi, I just noticed that my name (the one on the top of the list) displayed on my list of premium for family is not correct. It was may nephew's name not mine. And there's is no way to change the n...
150 Views
0 replies
0 likes
Tengo una suscripcion familiar y nadie puede usarla, trato de cancelarla y me parece error, me podrian devolver la plata si no podemos usar este servicio por favor.
Tengo una suscripcion familiar y nadie puede usarla, trato de cancelarla y me parece error, me podrian devolver la plata si no podemos usar este servicio por favor.
164 Views
0 replies
0 likes
İ'm using spotify family about years.i have a premium family membership.but my brother and sister got message " you're free user now" and i can't invite them because "we couldnt your adress bla bla. ITS MY FAMILY. İf this not work as before. There is...
İ'm using spotify family about years.i have a premium family membership.but my brother and sister got message " you're free user now" and i can't invite them because "we couldnt your adress bla bla....
Spotify Star
275 Views
2 replies
1 likes
Olá, Não estou conseguindo entrar na conta familiar do meu parente que mora no mesmo endereço que eu.Aparece a mensagem "Não foi possível verificar que o seu endereço é o mesmo que o do Administrador do Plano Familiar." Alguém pode me ajudar?Obrigada
Olá, Não estou conseguindo entrar na conta familiar do meu parente que mora no mesmo endereço que eu. Aparece a mensagem "Não foi possível verificar que o seu endereço é o mesmo que o do Ad...
Spotify Star
382 Views
1 replies
0 likes
Hola, hace meses que me suscribi al plan familiar de spotify y hace unos días me mandaron un mail porque no pudieron confirmar la dirección de mi hermano. Entonces ahora su cuenta se regresó al Spotify gratis y estamos tratando de regresarlo a la cue...
Hola, hace meses que me suscribi al plan familiar de spotify y hace unos días me mandaron un mail porque no pudieron confirmar la dirección de mi hermano. Entonces ahora su cuenta se regresó al Spoti...
Newbie
488 Views
3 replies
0 likes
This evening I added my mother to my premium account. However I then had to log into my own account which I never have to do and my recent play list has disappeared. Also the album I downloaded for my mother on her account is now downloaded onto my a...
This evening I added my mother to my premium account. However I then had to log into my own account which I never have to do and my recent play list has disappeared. Also the album I downloaded for m...
147 Views
0 replies
0 likes
Hey,my husband wanted to add me as a Family-Member but it did't work.It said, Spotify couldn't confirm, that we live at the same place.But we do, please help...:(
Hey, my husband wanted to add me as a Family-Member but it did't work. It said, Spotify couldn't confirm, that we live at the same place. But we do, please help...:(
Casual Listener
341 Views
3 replies
1 likes
Hello, how can I change the name over 'You' when I click the Manage Accounts? Not sure how it happened but the displayed name is not mine.
Hello, how can I change the name over 'You' when I click the Manage Accounts? Not sure how it happened but the displayed name is not mine.
181 Views
0 replies
2 likes
Bonjour, je suis dans le compte Spotify famille de ma soeur et de mon frère, un jour en me connectanr, j'ai vu que j'avais été remis au compte free.Je n'arrives plus retourner dans l'abonnement, ça m'indique qu'ils n'arrivent pas à prouver qu'on habi...
Bonjour, je suis dans le compte Spotify famille de ma soeur et de mon frère, un jour en me connectanr, j'ai vu que j'avais été remis au compte free. Je n'arrives plus retourner dans l'abonnement, ça...
251 Views
0 replies
0 likes
Folgendes Problem: mein erster Account wurde in die hauseigene familiengruppe aufgenommen, jedoch unter veralteter email. Da nun die PLZ aktualisiert werden musste bräuchte ich also eine neue email Adresse, die ich so eben unter "Profil bearbeiten" a...
...un ? (Account hängt damit jetzt in Spotify Free fest) ... Muss ich die email nun als neuen Nutzer vom Family Leiter eintragen lassen? Ist ja eigentlich der selbe Account? Mfg TB 🙂
253 Views
0 replies
0 likes
la invitación se envía con éxito, al momento de aceptarla no se puede
la invitación se envía con éxito, al momento de aceptarla no se puede
Newbie
537 Views
3 replies
0 likes
