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Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 131100 Views
  • 32 replies
  • 8 likes
  • 131100 Views
  • 32 replies
  • 8 likes

Currently abroad and cannot add family travelling with me to Family Premium

I have a Premium account.I am based in Australia, but am based in the USA for work for a few months with my family. My wife wanted to access the account at the same time as me, so I upograded the account to the Family Premium account.As my payment de...

  • Newbie
  • I have a Premium account. I am based in Australia, but am based in the USA for work for a few months with my family.   My wife wanted to access the account at the same time as m...
  • MattSuda
  • Spotify Star
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Add a new user

I can't include my wife in my family premium plan. I sent to him the invite, she logged with the code but the system says that is not possible to confirm that we live in the same address... how can we fix this?

  • Newbie
  • I can't include my wife in my family premium plan. I sent to him the invite, she logged with the code but the system says that is not possible to confirm that we live in the same address... how can w...
  • Bittencourt
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution plan familiar premium

he pagado el plan familiar premium, ya dos dias pero siguo con spotify free porque no connecta.

  • Newbie
  • he pagado el plan familiar premium, ya dos dias pero siguo con spotify free porque no connecta.
  • MonicaM_Bogota
  • Roadie
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Plan familiar, dirección incorrecta.

En mi plan familiar tenía un par de miembros pero desde hoy los quito a todos y ahora no acepta la dirección. que puedo hacer? Gracias.

  • Newbie
  • En mi plan familiar tenía un par de miembros pero desde hoy los quito a todos y ahora no acepta la dirección. que puedo hacer? Gracias.
  • Bittencourt
  • Spotify Star
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

Problem to add my family !

This is the error message. First time i pay whit UK CreditCard, after i readed a FAQ and i change the credit card whit one italian, but this not work ? HELP ME

  • Newbie
  • This is the error message. First time i pay whit UK CreditCard, after i readed a FAQ and i change the credit card whit one italian, but this not work ? HELP ME
  • diego_hdezh
  • Casual Listener
  • 258 Views
  • 3 replies
  • 0 likes
  • 258 Views
  • 3 replies
  • 0 likes

Superuser Contribution I upgraded to premium but my family member fail to join the premium account! Complaint!

Although we sent email to reflect. No one respond and Spotify duplicate the charge monthly!!! Pissed off!!

  • Newbie
  • Although we sent email to reflect. No one respond and Spotify duplicate the charge monthly!!! Pissed off!!
  • ZullyB
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Family account

Hallo,Bin Mitglied eines Family Accounts. Nun war ich 2 Wochen in den USA und bin aus dem Premium Account raus. Angeblich, weil meine Adresse nicht verifiziert ist. Der mod hat mir nun immer wieder neue Einladungen geschickt. Als Antwort bekomme ich ...

  • Newbie
  • Hallo, Bin Mitglied eines Family Accounts. Nun war ich 2 Wochen in den USA und bin aus dem Premium Account raus. Angeblich, weil meine Adresse nicht verifiziert ist. Der mod hat mir nun immer w...
  • MattSuda
  • Spotify Star
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Solved!! Setting up family members in the family plan

I have sent the invitation to join my family plan and when they try to accept it says "cannot join premium for family". It also says sorry, you're already a member of this family. I have gone into my account settings and they aren't listed accept whe...

  • Casual Listener
  • I have sent the invitation to join my family plan and when they try to accept it says "cannot join premium for family". It also says sorry, you're already a member of this family.  I have gone i...
  • MattSuda
  • Spotify Star
  • 4658 Views
  • 3 replies
  • 0 likes
  • 4658 Views
  • 3 replies
  • 0 likes

Problemas com Plano Familiar Premium

Boa noiteee ,Não consigo evoluir minha conta do free para o Premium. Sendo que já tenho o código para a conta Premium família.Todas as tentativas me levam novamente a página de digitar código , porém em momento algum aparece mensagem sobre erro no có...

  • Newbie
  • Boa noiteee , Não consigo evoluir minha conta do free para o Premium. Sendo que já tenho o código para a conta Premium família. Todas as tentativas me levam novamente a página de digitar código...
  • Bittencourt
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Nao consigo fazer download de arquivo

Nao consigo fazer o download de arquivo do comprovante de matricula na faculdade. Como se se ja fui cobrada e como faço o download?

  • Newbie
  • Nao consigo fazer o download de arquivo do comprovante de matricula na faculdade. Como se se ja fui cobrada e como faço o download?
  • Bittencourt
  • Spotify Star
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution öğrenci indirimi

öğrenci indirimi olan premium a sahip olmak istiyorum ama kart bölümü bir türlü yüklenmiyor bilgisi olan varmı yada nerden kayıt yapılacağını bilen

  • Newbie
  • öğrenci indirimi olan premium a sahip olmak istiyorum ama kart bölümü bir türlü yüklenmiyor bilgisi olan varmı yada nerden kayıt yapılacağını bilen  
  • Maria_B
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Solved!! Play List

How can I tranfere a playlist from another account?

  • Newbie
  • How can I tranfere a playlist from another account?
  • HollyLovesFood
  • Casual Listener
  • 230 Views
  • 2 replies
  • 0 likes
  • 230 Views
  • 2 replies
  • 0 likes

Fiz minha assinatura Familiar e não consigo usar

Fiz todo o procedimento, inclusive recebi um email dizendo que a cobrança no cartão rstava ok. Mais não consigo usar os benefícios. Tento logar, mais não me da beneficio nenhum. O que faço?

  • Newbie
  • Fiz todo o procedimento, inclusive recebi um email dizendo que a cobrança no cartão rstava ok. Mais não consigo usar os benefícios. Tento logar, mais não me da beneficio nenhum. O que faço?
  • mribeiro-br
  • Newbie
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Family Premium: nach Scheidung unterschiedliche Meldeadressen (Vater/Kinder)

Family Premium sagt: alle Mitglieder der Familie müssen unter einem Dach leben.Da ich geschieden bin ist das aber nur die halbe Zeit der Fall - und die Meldeadresse ist nicht gleich meiner. Trotzdem sind wir "Familie". Ist das Setup trotzdem ok für S...

  • Newbie
  • Family Premium sagt: alle Mitglieder der Familie müssen unter einem Dach leben. Da ich geschieden bin ist das aber nur die halbe Zeit der Fall - und die Meldeadresse ist nicht gleich meiner. T...
  • MattSuda
  • Spotify Star
  • 870 Views
  • 1 replies
  • 0 likes
  • 870 Views
  • 1 replies
  • 0 likes

[Subscriptions] Cheaper Family Plan Offer

Hola tengo Spotify familiar premium y mis familiares no pueden subscribirse de nuevo ya que pide la dirección vivimos donde mismo y me dice en pantalla que no se puede ya que no vivimos donde mismo no entiendo cuál es el error yo soy la titular de la...

  • Casual Listener
  • Hola tengo Spotify familiar premium y mis familiares no pueden subscribirse de nuevo ya que pide la dirección vivimos donde mismo y me dice en pantalla que no se puede ya que no vivimos donde mismo n...
  • Tom
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • Account
  • 200 Views
  • 1 replies
  • 0 likes

Family Plan Trouble

I had a family plan for spotify premium and when I switched credit cards I logged back in and it wasn't a family plan anymore. I upgraded to the family plan and sent the link out to my family members but they can't join because it says they are alrea...

  • Newbie
  • I had a family plan for spotify premium and when I switched credit cards I logged back in and it wasn't a family plan anymore. I upgraded to the family plan and sent the link out to my family m...
  • Tom
  • Community Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Add members in Spotify Fmily

Can I add a member in my Spotify Family even if that person uses facebook to login in her account?

  • Newbie
  • Can I add a member in my Spotify Family even if that person uses facebook to login in her account?
  • MattSuda
  • Spotify Star
  • 150 Views
  • 1 replies
  • 0 likes
  • 150 Views
  • 1 replies
  • 0 likes

30 days or 3 days !

spotify ofered to me 30 days premium membership free..ı accepted.but when i finish it has written "until 2 may " ı accepted on 30 april..

  • Newbie
  • spotify ofered to me 30 days premium membership free..ı accepted.but when i finish it has written "until 2 may " ı accepted on 30 april..
  • MattSuda
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes

i had a normal account and at some point it switched to a family account

So i have paid for spotify for about 3 to 4 years now and at some point my account was compromised and someone made a family account and added their accounts to mine. I did not get notified of this ever and i just found this out now. i tried contacti...

  • Casual Listener
  • So i have paid for spotify for about 3 to 4 years now and at some point my account was compromised and someone made a family account and added their accounts to mine. I did not get notified of this e...
  • MattSuda
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Problem with my family account

Good evening, Some days ago i receive an email saying that i have to verify the address of my family members and well, we all live in the same house, and in our profiles we have the same postal code, but they all have been transfer to a free plan any...

  • Newbie
  • Good evening,   Some days ago i receive an email saying that i have to verify the address of my family members and well, we all live in the same house, and in our profiles we have the same p...
  • MattSuda
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes