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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Casual Listener
27574 Views
44 replies
4 likes
I am a Free Spotify user in the Philippines.I would like to upgrade to Family Premium. However, I was told that there are pending issues between Globe Telecom & Spotify, hence, Globe Telecom users are unable to log in Spotify.I would like to know if ...
I am a Free Spotify user in the Philippines. I would like to upgrade to Family Premium. However, I was told that there are pending issues between Globe Telecom & Spotify, hence, Globe Telecom u...
2171 Views
0 replies
0 likes
I am part of a Family membership but when I access I still have a Free account. I have been notifing this for months but no one has fixed it. I am getting really mad!
I am part of a Family membership but when I access I still have a Free account. I have been notifing this for months but no one has fixed it. I am getting really mad!
Roadie
163 Views
1 replies
0 likes
I have received my family code but when i click on the link it brings me to the login page .How do i connect to my family account ?
I have received my family code but when i click on the link it brings me to the login page . How do i connect to my family account ?
Roadie
169 Views
1 replies
0 likes
Ho attivato la promozione di spotify premium al costo di 0,99 euro per tre mesi ma non mi si attiva nè dal pc nè dall'app sul cellulare. Cosa devo fare? Mi è arivata anche l'e-mail di conferma di pagamento e non ho mai usufruito della promozione prec...
Ho attivato la promozione di spotify premium al costo di 0,99 euro per tre mesi ma non mi si attiva nè dal pc nè dall'app sul cellulare. Cosa devo fare? Mi è arivata anche l'e-mail di conferma di pag...
Roadie
335 Views
1 replies
0 likes
Alguien que me pueda decir que pasa porfavor?Me sale este error "No puedes unirte a este Plan Familiar Premium.No pudimos confirmar que residas en la misma dirección que el titular de la cuenta".Ya van 3 meses que sale lo mismo, las cuentas se elimin...
Alguien que me pueda decir que pasa porfavor? Me sale este error "No puedes unirte a este Plan Familiar Premium. No pudimos confirmar que residas en la misma dirección que el titular de la cuenta"....
Newbie
1467 Views
2 replies
0 likes
My mum sended me an email with the link for the family Spotify premium but actually I didn't receive any email although we checked up the email address several times
My mum sended me an email with the link for the family Spotify premium but actually I didn't receive any email although we checked up the email address several times
Roadie
242 Views
1 replies
0 likes
I recived the email from my dad to join the family account and i fill all the requirements and it doesnt let me be in the account.
I recived the email from my dad to join the family account and i fill all the requirements and it doesnt let me be in the account.
Roadie
196 Views
1 replies
0 likes
HelloHave paid for a swiss Family account as we just moved to switzerland, however as we are very near from France my childrens have kept their french number.Have try to share the account with them with the specific code however the system refuse as ...
Hello Have paid for a swiss Family account as we just moved to switzerland, however as we are very near from France my childrens have kept their french number. Have try to share the account with t...
Roadie
241 Views
1 replies
0 likes
Hi!I have had a Family plan for the last year, with six separate accounts falling under that subscription. There was recently an issue with my bank which prevented me from paying my subscription fee and my account was subsequently downgraded. I have ...
Hi! I have had a Family plan for the last year, with six separate accounts falling under that subscription. There was recently an issue with my bank which prevented me from paying my subscription f...
Roadie
396 Views
1 replies
0 likes
If your an administrator of a family premium account. Are you able to look at what songs other people on your account have downloaded?
If your an administrator of a family premium account. Are you able to look at what songs other people on your account have downloaded?
356 Views
0 replies
0 likes
Hey,so I wonder if it's possible to go to another Family plan within one year because my friend somehow managed to do it but I read that you can only belong to one Family plan every 12 months.
Hey, so I wonder if it's possible to go to another Family plan within one year because my friend somehow managed to do it but I read that you can only belong to one Family plan every 12 months.
Spotify Star
739 Views
1 replies
0 likes
Hi guys. I had a problem in my account. My brother bought family account and use a random home adress. I cant join family premium. How can i see adress or how can he change adress? Have a good day.
Hi guys. I had a problem in my account. My brother bought family account and use a random home adress. I cant join family premium. How can i see adress or how can he change adress? Have a good day.
Spotify Star
540 Views
1 replies
0 likes
My husband has sent over 5 invitations to Premium Family and when I add my adress it says I cannot be added as I dont have the same adress as him. On his account there is no adress indicated att al, only postal code.When I opnede the last invitation ...
My husband has sent over 5 invitations to Premium Family and when I add my adress it says I cannot be added as I dont have the same adress as him. On his account there is no adress indicated att a...
Spotify Star
359 Views
3 replies
0 likes
Buenas tardes.Pagué el plan familiar, lo estuve usando sin inconvenientes, pero el mes pasado me llegó un correo para actualizar mi informacion del domicilio. El correo tenia un link p hacer la actualizacion pero solo me pedian el codigo postal y no ...
Buenas tardes. Pagué el plan familiar, lo estuve usando sin inconvenientes, pero el mes pasado me llegó un correo para actualizar mi informacion del domicilio. El correo tenia un link p hacer la act...
125 Views
0 replies
0 likes
I buy Family Account but I can't add my any parents or sisters. I think maybe i can write my home adress wrong, How I can learn what i use before?
I buy Family Account but I can't add my any parents or sisters. I think maybe i can write my home adress wrong, How I can learn what i use before?
140 Views
0 replies
0 likes
I have accidentally registered a family account with a wrong name for myself. The address is certainly correct. Can I change the name or have it changed?
I have accidentally registered a family account with a wrong name for myself. The address is certainly correct. Can I change the name or have it changed?
Newbie
208 Views
1 replies
0 likes
I have a family plan and my brother is trying to join. I sent him an invite and tried linking his ols free account to the family plam but doeant seem to be working. Help please!!
I have a family plan and my brother is trying to join. I sent him an invite and tried linking his ols free account to the family plam but doeant seem to be working. Help please!!
146 Views
0 replies
0 likes
I was inviting my wife but when she received the email and certified the adress information, spotify doesn`t active her premium account. This fail start when i have a payment problem. Best regards
I was inviting my wife but when she received the email and certified the adress information, spotify doesn`t active her premium account. This fail start when i have a payment problem.  ...
Spotify
209 Views
1 replies
0 likes
How to change the administrador (Plan Premium Familiar)?Como mudar o administrador do Plano Familiar?
How to change the administrador (Plan Premium Familiar)? Como mudar o administrador do Plano Familiar?
Spotify Star
647 Views
1 replies
0 likes
Hi, I have a family subscription since last year, my mom is the one that administrate the account, yesterday Spotify informed us that we (my brother and I) were not longer at this subscription because they couldnt confirm our addres, but we have the ...
Hi, I have a family subscription since last year, my mom is the one that administrate the account, yesterday Spotify informed us that we (my brother and I) were not longer at this subscription b...
152 Views
0 replies
0 likes
