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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Ich habe zur Zeit kein Premium mehr und da mein Vater auch immer gerne
mein Konto verwendet hat, wollen wir uns jetzt gerne bei Premium Family
anmelden. Ich habe irgendwann mal die Postleitzahl eingetragen, die ich
in Neuseeland oder den USA hatte, a...
Ich habe zur Zeit kein Premium mehr und da mein Vater auch immer gerne mein Konto verwendet hat, wollen wir uns jetzt gerne bei Premium Family anmelden. Ich habe irgendwann mal die P...
Hello! My cousins and I signed up for a family premium under MY name but
when I sign in Spotify's website and go to the family premium section,
the one that says YOU is not ME. MY account is connected to my FB
account so on my Spotify it is my name b...
Hello! My cousins and I signed up for a family premium under MY name but when I sign in Spotify's website and go to the family premium section, the one that says YOU is not ME. MY account is c...
Öğrenci indirminden yararlanmak için ödemeyi yaptım fakat yalnızca
üniversite öğrencileri için geçerli olduğunu bilmiyodum üniversite
kaydımda daha yapılmadığı için yarım kaldı bende yarım bırakarak aile
hesabı açtım ve onu kullanmaya başladım fakat ...
Öğrenci indirminden yararlanmak için ödemeyi yaptım fakat yalnızca üniversite öğrencileri için geçerli olduğunu bilmiyodum üniversite kaydımda daha yapılmadığı için yarım kaldı bende yarım bırakarak ...
My family account has worked fine up till now but I recently moved to
the USA and the rest f my family are back in Ireland. I didn't pay the
bill on time and now all the members have reverted to the free version.
When I went to update my payment deta...
My family account has worked fine up till now but I recently moved to the USA and the rest f my family are back in Ireland. I didn't pay the bill on time and now all the members have reverted to t...
My husband and I have a premium family account. When we each try to play
music at different locations at at the same time, Spotify says it can
only play from one account at a time. Is there a way that we can each
listen to our own music on different ...
My husband and I have a premium family account. When we each try to play music at different locations at at the same time, Spotify says it can only play from one account at a time. Is there a way t...
Hi,2 of my family members have been kicked out form our familiy Premium
account.We all share a house and they have given our correct postal
code, however after looking at my settings in my account, I have noticed
that my postal code from the previous...
Hi, 2 of my family members have been kicked out form our familiy Premium account. We all share a house and they have given our correct postal code, however after looking at my settings in my a...
I don't even see an option to add an Address to my account, so how will
spotify compare it? There is only an input for the zip code. Paying
through paypal. Worked like a charm for a year until now. How to fix
this?
I don't even see an option to add an Address to my account, so how will spotify compare it? There is only an input for the zip code. Paying through paypal. Worked like a charm for a year until now.&n...
Soy titular de una cuenta Premium que pago con mi TC, pero por error
puse a mi hija como Administrador, por favor pueden decirme como
revertirlo o como hacer y quedo yo como Administrador.
Soy titular de una cuenta Premium que pago con mi TC, pero por error puse a mi hija como Administrador, por favor pueden decirme como revertirlo o como hacer y quedo yo como Administrador.
Hello I send an invitation to my wife to share the premium subscription.
Ans she accepted and start using. After a month I got an e-mail from you
that the address information does not match.Mostly I do not enter the
exact home address in online forms...
Hello I send an invitation to my wife to share the premium subscription. Ans she accepted and start using. After a month I got an e-mail from you that the address information does not match....
Hi guys, my wife was kicked out of my family list. I sent here a new
invitation, but she cannot join - because Spotify won´t accept the home
adress she is living.But I can guarantee, my wife is living at the same
place like me What can I do? ThanksAn...
Hi guys, my wife was kicked out of my family list. I sent here a new invitation, but she cannot join - because Spotify won´t accept the home adress she is living. But I can g...
Hi there! I am a premium member with Spotify but I would like to join my
family's Family premium membership. When I try to accept the invitation
it doesn't let me as I already have a premium account. How can I join my
family premium account? Do I nee...
Hi there! I am a premium member with Spotify but I would like to join my family's Family premium membership. When I try to accept the invitation it doesn't let me as I already have a p...
Hallo, ich habe seit ungefähr 6 Monaten Spotify Family über meine Mama.
Leider wurde mir der Zugang jetzt (nach 6 Monaten...) gecancelt mit der
Begründung, dass wir nicht die gleich Adresse hätten. Das stimmt aber
nicht, ich könnte sogar ein Foto mei...
Hallo, ich habe seit ungefähr 6 Monaten Spotify Family über meine Mama. Leider wurde mir der Zugang jetzt (nach 6 Monaten...) gecancelt mit der Begründung, dass wir nicht d...
My brother and my sister were kicked out from our family premium plan
because Spotify cannot identify that they share a physical address with
me. I tried to reinclude them (as I am the one who started this
suscription) by sending invitation letter, b...
My brother and my sister were kicked out from our family premium plan because Spotify cannot identify that they share a physical address with me. I tried to reinclude them (as I am the one w...
I signed up for the family subscription assuming that meant we could all
listen to our own music at the same time and not be bumping each other
out. This is a terrible set up if we still can only listen one at a
time. Will be cancelling subscription.
I signed up for the family subscription assuming that meant we could all listen to our own music at the same time and not be bumping each other out. This is a terrible set up if we still can o...
Eu sou assinante do plano Premium familiar e esse mês não tô conseguindo
descontar de jeito nenhum com o cartão de crédito, queria tentar o
cartão de débito tem como?
Eu sou assinante do plano Premium familiar e esse mês não tô conseguindo descontar de jeito nenhum com o cartão de crédito, queria tentar o cartão de débito tem como?
Eu assinei o plano familia e enviei um convite para um convidado, porem
ele nao recebeu o convite, nós colocamos o meu código do recibo na aba
resgatar dele e aparece que não foi possível, como posso resolver isso?
Eu assinei o plano familia e enviei um convite para um convidado, porem ele nao recebeu o convite, nós colocamos o meu código do recibo na aba resgatar dele e aparece que não foi possível, como posso...
buenos dias,bueno vengo ah pedirles ayuda,pague mi spotify premiun hace
dos semanas,todo iba muy bien descargue musica,y la estuve disfrutando
solamente por un dia,el dia siguiente de mi sucripcion premiun me cerro
sesion automaticamente,cuando inten...
buenos dias,bueno vengo ah pedirles ayuda,pague mi spotify premiun hace dos semanas,todo iba muy bien descargue musica,y la estuve disfrutando solamente por un dia,el dia siguiente de mi sucripcion p...