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Solved!! "Your addresses didn't match" on the family plan.

I accepted an invitation to join a family plan. I obviously live at the same address and I was trying to do this while staying there too actually. When I typed the address it said it didn´t match. I decided to literally copy the address from the mast...

Newbie

babyborntotraper

Newbie

77511 Views

64 replies

7 likes

Premium for Family
  • 77511 Views
  • 64 replies
  • 7 likes

Solved!! I can’t join our family subscription - can only change once per 12 months

I can’t join our family subscription and when I try it tells me that I can’t change twice in 12th months even though I haven’t changed my subscription for over 18 months plus does anyone know how I can get help with this problem?

Newbie

djmoono

Newbie

95272 Views

74 replies

5 likes

Premium for Family
  • 95272 Views
  • 74 replies
  • 5 likes

Solved!! Changing Plan Manager

My wife is a keen listener of e-books and I am not. I am the Plan Manager for our family account. There are 3 users me, my wife and my daughter. I cannot transfer access to e-Books to my wife (I asked on here already). I now want my wife to be our Pl...

Music Fan

monek3sons

Casual Listener

78108 Views

43 replies

9 likes

Premium for Family
  • 78108 Views
  • 43 replies
  • 9 likes

Solved!! Family members showing audiobooks locked, even under premium family account

PlanPremium Family Device(iPad) Operating System(iOS latest) My Question or IssueHi, when i browse my app under my account, I can see audiobooks which are able to be played. However when I use my kids premium family login under their iPad, same audio...

Newbie

SirGismo

Casual Listener

209009 Views

267 replies

35 likes

Premium for Family
  • 209009 Views
  • 267 replies
  • 35 likes

Premium for family. Non accetta un membro della famiglia

Buongiorno.Dopo quasi due mesi di utilizzo , un membro della mia famiglia è stato scollegato dal mio account premium. Ora se le mando l'invito non riesce ad accettarlo poiché le viene detto che il suo indirizzo non può essere verificato. Grazie dell'...

Newbie

Buongiorno. Dopo quasi due mesi di utilizzo , un membro della mia famiglia è stato scollegato dal mio account premium. Ora se le mando l'invito non riesce ad accettarlo poiché le viene detto che il ...

katinwonderland

Newbie

694 Views

2 replies

0 likes

  • 694 Views
  • 2 replies
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Problemas con mi cuenta

Tengo un problema y es que yo tenía mi cuenta premium gracias a una invitación a una cuenta familiar pero de un momento a otro me quitaron del plan y ahora tengo plan free cosa que no entiendo y me incomoda mucho

Newbie

Tengo un problema y es que yo tenía mi cuenta premium gracias a una invitación a una cuenta familiar pero de un momento a otro me quitaron del plan y ahora tengo plan free cosa que no entiendo y me i...

181 Views

0 replies

0 likes

  • 181 Views
  • 0 replies
  • 0 likes

Plano familiar

Tive um problema com meu cartao e minha conta foi pausada. Com isso, todos os membros do plano familiar tambem foram desconectados. Gostaria de voltar tudo como estava antes, como fazer? Vi que tenho que cadastrar tudo de novo!? Tenho que enviar os c...

Newbie

Tive um problema com meu cartao e minha conta foi pausada. Com isso, todos os membros do plano familiar tambem foram desconectados. Gostaria de voltar tudo como estava antes, como fazer? Vi que tenho...

Bittencourt

Spotify Star

307 Views

1 replies

0 likes

  • 307 Views
  • 1 replies
  • 0 likes

Eliminar usuario administrador

Como puedo eliminar un usuario administrador de mi plan familiar 

Casual Listener

Como puedo eliminar un usuario administrador de mi plan familiar 

Bittencourt

Spotify Star

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Accidental account name entry for the family plan

This is really silly, but I just bought the family plan for my household and I thought it was asking me initially to enter who I was inviting to my account so I entered my wife's name, unfortunantly I was susposed to enter my name and then add member...

Newbie

This is really silly, but I just bought the family plan for my household and I thought it was asking me initially to enter who I was inviting to my account so I entered my wife's name, u...

osornios

Spotify Star

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Can't get my premium back

my father recently made a family premium spotify user. i already have a user on spotify, and my dad just added me in the user. but now my spotify says that i'm not a premium, and i can't get my premium back. can someone help me??

Newbie

my father recently made a family premium spotify user. i already have a user on spotify, and my dad just added me in the user. but now my spotify says that i'm not a premium, and i can't get my p...

osornios

Spotify Star

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Spotify familiar con hermanos y sobrinos

Buenas tardes, tengo unas dudas sobre el spotify familiar. ¿puedo usar el spotify familiar con mi hermana, mi sobrina, mi cuñado y mi madre vivendo todos en el mismo domicilio? ¿cuanto es el maximo de usuarios que pueden hacer uso de este servicio? ¿...

Newbie

...potify. Can I use the family spotify with my sister, my niece, my brother-in-law and my mother living in the same household? How much is the maximum number of users who can use this service? How does s...

213 Views

0 replies

0 likes

  • 213 Views
  • 0 replies
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family to my family subscription

I have been trying to register my family to my family subscription , because i cannot remember the EXACT info i entered, it keeps refusing invitations. I am the only one in my family subscription and that kind of makes it pointless to have it. I

Casual Listener

I have been trying to register my family to my family subscription , because i cannot remember the EXACT info i entered, it keeps refusing invitations. I am the only one in my family subscription a...

osornios

Spotify Star

390 Views

3 replies

0 likes

  • 390 Views
  • 3 replies
  • 0 likes

Admin of family plan

How has the admin user on my family plan suddenly changed? I am the one with the subscription, but when checking my account online, I noticed it shows another person as the main used/admin of the family plan?

Newbie

How has the admin user on my family plan suddenly changed? I am the one with the subscription, but when checking my account online, I noticed it shows another person as the main used/admin of the family...

user-removed

Not applicable

498 Views

1 replies

0 likes

  • 498 Views
  • 1 replies
  • 0 likes

Spotify is not working

I don't speak a lot of English but I'm going to try! My Spotify account isn't working!!!!! I have family premium but tonight I can't listen to music in any of the accounts... It's say that I didn't pay but I did! So... What can I do?? Its say that I ...

Casual Listener

I don't speak a lot of English but I'm going to try! My Spotify account isn't working!!!!! I have family premium but tonight I can't listen to music in any of the accounts... It's say that I didn't p...

RocioRojas

Casual Listener

345 Views

2 replies

0 likes

  • 345 Views
  • 2 replies
  • 0 likes

Cannot add family member to the family account

I have a family account and would like to invite a family member When he follows the invitation then he always gets an error saying that it cannot be confirmed that the address is the same. For another family member it works.Many people seem to have ...

Newbie

I have a family account and would like to invite a family member  When he follows the invitation then he always gets an error saying that it cannot be confirmed that the address is the same. F...

212 Views

0 replies

1 likes

  • 212 Views
  • 0 replies
  • 1 likes

Wieso können andere nicht an meinem Family Konto teilnehmen

Ich und meine Familie teilen uns ein Spotify Premium Family Konto. Seit neustem können alle anderen Teile des Kontos nicht mehr auf die Premium Dienste zugreifen, auch nachdem ich sie wiederholt eingeladen habe. In den von Spotify enthaltenen Emails ...

Newbie

Ich und meine Familie teilen uns ein Spotify Premium Family Konto. Seit neustem können alle anderen Teile des Kontos nicht mehr auf die Premium Dienste zugreifen, auch nachdem ich sie wiederholt e...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Family Spotify

Hi. I have premium family, I emailed my daugter and she received the invitation. Would do the same to my son, done IT 10 times but he can not get the mail from you!!? What is it all about? Sent regular mail to him and they got him. What is the proble...

Newbie

Hi. I have premium family, I emailed my daugter and she received the invitation. Would do the same to my son, done IT 10 times but he can not get the mail from you!!? What is it all about? Sent r...

347 Views

0 replies

0 likes

kenth.kengarden@hotmail.com
  • 347 Views
  • 0 replies
  • 0 likes

Family Account Adresse wird nicht bestätigt von Spotify

Meine Tochter hat von mir eine Einladung bekommen, es heißt aber immer, dass ihre Adresse nicht mit meiner übereinstimmt. Ich bin über Facebook angemeldet und es ist keine Adresse in meinem Spotify-Account hinterlegt. Bei den Söhnen hat es funktionie...

Newbie

Meine Tochter hat von mir eine Einladung bekommen, es heißt aber immer, dass ihre Adresse nicht mit meiner übereinstimmt. Ich bin über Facebook angemeldet und es ist keine Adresse in meinem Spotify-A...

299 Views

0 replies

0 likes

  • 299 Views
  • 0 replies
  • 0 likes

My wife didnt get email to varify her adress in Premium subscription

We live together and she still got email that spotify has to varify her adress so we can use premium family subsciption.She is log in throught her facebook page and her email adress didnt get into spotify profil. So she didnt get any email with link ...

Newbie

We live together and she still got email that spotify has to varify her adress so we can use premium family subsciption. She is log in throught her facebook page and her email adress didnt get i...

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
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Switching from a single premium account to family.

I've had a single spotify premium account for about 10 months & my family just decided to upgrade to the family plan. I got the email invitation but it won't let me sign up with my current account. Is there a way to switch my current account to the f...

Newbie

I've had a single spotify premium account for about 10 months & my family just decided to upgrade to the family plan. I got the email invitation but it won't let me sign up with my current a...

236 Views

0 replies

0 likes

  • 236 Views
  • 0 replies
  • 0 likes

Spotify premium family Address

I can't join the invite my family sent me. We live in the same house. Same address. SAME EVERYTHING. I even changed my spotify account in the hopes that it will be resolved but it kept saying that they can't confirm my address.

Newbie

I can't join the invite my family sent me. We live in the same house. Same address. SAME EVERYTHING. I even changed my spotify account in the hopes that it will be resolved but it kept saying that t...

hamcowell

Newbie

406 Views

2 replies

0 likes

  • 406 Views
  • 2 replies
  • 0 likes

Öğrenci indirimi sorunu

2 gün önce öğrenci indiriminden yararlanmak istedim parayı çekti üniversiteyi seçtim resim istedi yükleme yerine tıkladım seçme çıkmadı geri çıktım tekrar girdim merak etme para çekmedik dedi tekrar girdim tüh... diye yazmaya başladı bi baktım parayı...

Newbie

2 gün önce öğrenci indiriminden yararlanmak istedim parayı çekti üniversiteyi seçtim resim istedi yükleme yerine tıkladım seçme çıkmadı geri çıktım tekrar girdim merak etme para çekmedik dedi tekrar ...

258 Views

0 replies

0 likes

  • 258 Views
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Me mudé y tuve que crear una cuenta nueva para tener el plan familiar, pero perdí mis listas

Hola, me acabo de mudar y mi pareja y yo queremos compartir un plan familiar. Al meterme en su plan, el sistema no me reconoce y he tenido que abrirme una nueva cuenta, pero al hacerlo, claro, me quedo sin mis listas. ¿Hay alguna forma de poder recup...

Newbie

Hola, me acabo de mudar y mi pareja y yo queremos compartir un plan familiar. Al meterme en su plan, el sistema no me reconoce y he tenido que abrirme una nueva cuenta, pero al hacerlo, claro, me que...

bryceee89

Casual Listener

295 Views

1 replies

0 likes

  • 295 Views
  • 1 replies
  • 0 likes

I don't get the invitemail to family premium

My husband send email to our two children and they get premium but when he sends to me l don't get any mail. What is wrong and what should l do?Linda

Newbie

My husband send email to our two children and they get premium but when he sends to me l don't get any mail. What is wrong and what should l do? Linda

178 Views

0 replies

0 likes

  • 178 Views
  • 0 replies
  • 0 likes