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Get help verifying your Premium for Family.
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
Good morning, I was in my family plan for like 2 months before a email asked me to verify my account, honestly I didn't do it until I was moved to a free account, but when I did, it said I had already tried and that they would send me an email with n...
Bom dia, hoje meu pagamento da conta familiar foi efetuado. Meus familiares foram desligados da conta, enviei novamente o convite para todos, mas não estão conseguindo, pois recebem uma mensagem falando que não moramos no mesmo local. Não estão conse...
TO INDIGNADA A MESMA COISA TA ACONTECENDO COM UM PARTICIPANTE DA MINHA FAMILIA,EXATEMENTE O QUE VC FALOU, NA HORA DE COBRAR SAO SUPER RAPIDINHOS,COMO QUE EU FICO? SENDO QUE JA PAGUEI POR TODOS OS DIAS TO PREMIUM E PARA TODOS OS INTEGRANTES
Spotify premiumdan öğrenci olarak yararlanmak için kaydoldum, transkripti gönderdim, 3 gün oldu hala ses yok? 3 gündür premium olmadan spotify kullanıyorum Bilgi verebilir misiniz?
We got logged out and it said "we couldn't verify your account" even though we've paid for premium Spotify changed our accounts to Spotify free. How do we get premium back?
Hi, I was just charged for my premium account and my family invited me to join the family premium account on April 17th. Why I was charged for my previous premium account? When I try logging in to my old account which was created through Facebook to ...
Estoy queriendo renovar mi suscripción al plan familiar y por mas que he probado con diferentes tarjetas de credito VISA, el formulario me devuelve el mismo mensaje; Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preo...
Good morning,I have family account, but i can´t add my wife, this information is wrong address.I need help please!Thank you for attention!
I have a premium family account. My wife is a member of this. She usually goes to Germany for max 5 days. But she can't use her saved music in Germany. Country settings cannot be able to change from her account. What shall i do?
Bom diaEstou com problemas para registrar minha mãe no meu plano familiar, na hora que tento registrar aparece que a gente nao mora na mesma casa sendo que moro com ela. Gostaria de resolver isso o mais rapido possivel , meu email é L.spring@hotmail....
Spotify, Is it really possible that there is no one I can call to get immediate assistance? You are a huge company with a zillion users - not having live help is absolutely unacceptable. Not only that, you are set up to make it incredibly hard to fin...
Está acusando que eu e minha mãe não moramos no mesmo endereço e eu não consigo mudar isto. Quero solução urgente. Já enviei 3 convites e todos dizem que não é possível confirmar que moramos no mesmo endereço.
I made a family plan and recently tried to add members, however I ran into an issue with the links not copying. Yet they are being claimed as pending and I cannot seem to cancel them to get a slot back, in order to actually add family members.If anyo...
How can I confirm my address? They don't let me be part of the family plan because they can't know my address is my family address
Hi, I've tried several times to add family members but the error I keep getting is: 'You can't join this Premium Family Plan. We couldn't confirm that you live on the same address as the account owner.' Thanks for your help !
Nao consigo ter acesso aos dados cadastrados para que eu possa passar e adicionar pessoas da minha familia
Olá bom noite. Faço parte do grupo familiar sendo que meu irmao é o adm e hj o Spotify me excluiu do grupo familiar dele, sendo que temos o mesmo endereço, o dele continua sendo premuim e eu fui para free.Meu irmao fez um novo convite e ao aceitar di...
Assinei a conta errada do meu spotify, existe alguma maneira de migrar para a certa ou só cancelando essa e assinando de novo?
Possuo conta bancária universítaria do banco Banrisul, não possuo cartão de crédito, posso assinar o spotify premium pelo meu cartão?
Hello all, I tried to get a Premium subscription in December and gave my Credit card number. In Debember I paid 14,99€, I got access in one of my phones, and sent the invite to my family for upgrading their free account. Links did not work, my accoun...