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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree and PremiumCountryUKDevice(iPhone 6s)Operating System(iOS 14.7.1) My Question or IssueHi - I am trying to add a family member to my family premium account. When they are sent the invite link on their phone they click on it, enter their Spoti...
PlanPremium FamilyCountryU.S.Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) - Multiple (n/a to question)Operating System(iOS 10, Android Oreo, Windows 10,etc.) - Multiple (n/a to question) My Question or Issue Is it possible to purchase an...
I received spotify giftcards from friend but can not use them for my family abo.PlanFamiliyCountryAT My Question or IssueHow can I use spotify giftcards for my family abo?
Title says it all, just moved to Japan but my family still lives in America. Does changing my country mean I get kicked out?
Hi, We have a family plan with 5 members and the 6th was the plan manager on and iPad, the iPad no longer works and I want to invite someone new.....but only plan manager can do that.....what can be done. Thanks,Naomi
My Question or IssueHaving recently upgraded to Premium for Family, i was hoping that the subscription would allow up to 6 devices connected at the same time - irrespective of the account that is logged in - as long as the account is linked to the fa...
PlanFree/PremiumCountryTurkeyDeviceSamsung, Windows My Question or IssueHello, I tried to add my son to the Family Premium plan but he gets the message that the address is not the same (while he does leave with us!). We recently moved from Morocco to...
PlanFree/PremiumCountry Device iphone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAudiobook is not working for us in family premium. How do I make purchased audiobooks ...
PlanPremiumCountryCzech RepublicDevice(iPhone 13 mini, iPhone 11, iPhone 13 pro, iPhone 13 pro max, iPhone 14 pro)Operating System(iOS 16.7.2)) My Question or IssueOur family manager forgot his password and we (like a family members) can´t cancel our...
PlanPremium - Family PlanCountryUKDeviceSamsung S23 & Alexa My Question or Issue I have a family plan and I can listen in my car and my wife can listen in hers. However I'm coming across a problem. My daughter has an Alexa in her room which is linked...
PlanPremium familyCountrySweden My Question or Issue: I got an email where it say “sons account name” has to verify home address otherwise account will go back to free.we didn’t get an email and no where could I find anything to do about it.and today...
I have a question, we registered on the Hungarian app but live in Germany. I cannot invite my children and my boyfriend because it says that out address does not match, but we leave in a same place. What can I do?
My daughter switched from Student to Premium ~3 months ago. I believe this happened automatically. I just started a Premium Family subscription. Will she be able to switch to Premium Family now? It just let her join my Premium Family, but she's telli...
DearIm a spotify user with a single account. My partner and I are trying to get a family account and even though we do live together and that we put the exact same address, i receive the following error message in attachment. « you need to live at th...
My partner and I switched to Spotify Duo last month and he’s the account manager. The free audiobook listening that was just announced yesterday only works for the account manager, not the second member on Duo; but only I want to be able to listen to...
i cant use it with my family and i did what the update payment method said but still nothing
Is it possible to share an audiobook purchase with a member of your Spotify Premium Family Account?
I added a family member to the family premium package but she is receiving the advertisments. How can this be stopped?
My children both live with me and I pay for Spotify family. They were bought iPhones by their dad and the apple accounts are registered to his address. Why can’t they be added to my account? It seems pointless having the account if they’re unable to ...
PlanPremiumCountry DeviceiPhoneX, iPhone 6s, iPad Mini, iPad ProOperating SystemiOS 12.3.1, Windows10 My Question or IssueMy 2 Echo Dots are not showing up as Spotify Connect devices when I link one of my family member Spotify accounts. Actually thes...