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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry Device(iPhone 16 proOperating System(iOS 18.) My Question or Issuei recently had to get new credit cards as my wallet was stolen. I logged into Spotify to update my card details for my premium family account and it will not ac...
Hi, My Spotify family account is linked to my KPN contract. As I am planned to leave KPN, how do I continue with Spotify family?As I don't want to lose al our playlists and accounts for myself and my kids.Can I include (after contract end) all free a...
Plan Premium switch from individual account to family account Country Germany Device different My Question or Issue I would like to switch my individual account which I have already prepaid until [removed by Mod] to family account, is it possible? Th...
PlanPremiumCountryFinlandOperating SystemAndroid My Question or Issue: Our child is using Spotify on our Family premium. We would like for her to be able to listen to music while we do not want her constantly watching screen (i.e podcast videos). Jus...
I can't add my kids (14 and 16 years old) to my premium for family accout.The kids app just allows th selection 0-6 years or 7 -12 years. --> Here is no choice for older kids possible.The standard registration for a new account does not allow to fina...
I accepted the invitation to join the family plan and entered the code. I am on the plan now. The problem I have is with the App on my iPhone. It is still set to the free version how do I enable the family plan on my app. PlanFree/Premium to Family p...
cant find my address even any near by address, please guide me how to update my addressmy address in Google
PlanPremium Family PlanCountryUK/Pakistan My Question or IssueI opened my family account when I was living in the UK. My family and I have since moved to Pakistan - so all accounts will be in living in one home in Pakistan. My UK card and bank accoun...
en un nuevo telefono no reconoce el plan original
The family member appears in my list (I’m the manager). however, when they log in to the app on their iPhone, they don’t have access to the Premium Family service (just the free with ads service).
Hi, my doughters are with me only every 2 Weekends. Will this be problematic? 4 accounts are in teh same house and 2 only every 2 weekends. Patchwork. thxRené
Kenapa ya tidak bisa join spotify premium dan keterangannya seperti ini "kamu tidak bisa gabung ke paket ini"
I have premium family account for my husband and I and he died this year. Can I merge all of his playlists etc into my account without manually doing it? I have access to his account to login etc. I don't want to lose all his music, I have screen rec...
I have been paying for premium family but nobody in my family can log in with their accounts because it say "you need to live at the same address" I have confirmed my address in the account setting and I watch my family members put in the same addres...
PlanFamily PremiumCountryMexicoDeviceIrrelevant Operating SystemIrrelevant My Question or IssueSpotify keeps reminding me that my Family Plan is going to end soon, and that I should subscribe if I want to keep it. But when I click on 'subscribe' it d...
cannot join family even if i am living in the same household as manager
My family members are trying to access the family plan but it keeps saying the addresses don’t match when they are typing in the same thing as me
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Even though I was a family member before the family plan ended I was invited back but it doe...
PlanPremiumCountrySlovenia My Question or IssueI had a Duo plan (that I paid for), but wanted to join a family plan, than another member of our family created. When I tried to join, there was no one else in the Duo plan. After inputting the address, ...
PlanPremium FamilyPhilippines My Question or IssueWhat if the plan manager cancels the plan, will the members be restricted for 12 months before joining another one?