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I'm on spotify family and i keep seeing the premium duo ad. I do not want to see it everytime i launcht the app since i already have premium. Please give an option to turn that off.
Solved! Go to Solution.
Hey all,
Could you try a clean reinstall of the app following these steps?
Let me know how this goes!
Hey @larkie11, thanks for reaching out to the Community!
Could you try logging out > restart device > log back in? It shouldn't occur after you do this, and if it does - let me know what your subscription status says here and I'll take a look.
Hope this helps!
I have the same issue. I've tried logging out/in again and I have checked that my subscription is premium.
Hey all,
Could you try a clean reinstall of the app following these steps?
Let me know how this goes!
We just cancelled Duo. We tried numerous things but kept getting the ads. Too complicated. I think we’ll try a different platform. Not sure Spotify will care/miss us!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…