Spotify Community

cmc443 · 2021-06-23

I renewed my student discount last month and was approved but now I am paying for the full price. Why is that?

Alex · 2021-06-24

Hey there @cmc443,

Thanks for the post!

What has most likely happened is that you didn't update your payment method after the Student discount was verified and activated.

You need to go on your account page and update the payment info. This way the system can issue the new monthly price.

Hope this helps. Keep us posted if you have any questions.

AlexModerator

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