Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...
Moderator
8948 Views
5 replies
0 likes
PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...
Visitor
13549 Views
10 replies
2 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
23367 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
167037 Views
110 replies
148 likes
PlanFamily/StudentFree/PremiumPremiumCountryUSA My Question or IssueHi,I currently am on a family plan but recently found out about the student plan so I wanted to make sure my college was part of that discount. Using my existing account (I'll call i...
Plan Family/Student Free/Premium Premium Country USA My Question or Issue Hi, I currently am on a family plan but recently found out about the student plan so I wanted to make...
Spotify Star
1005 Views
1 replies
0 likes
Hi,I have the student premium account in the USA and my Hulu is not working. I previously have used Hulu through my spotify premium account, but I switched my Spotify account back to a student account as I am now a student again. On Spotify it says m...
Hi, I have the student premium account in the USA and my Hulu is not working. I previously have used Hulu through my spotify premium account, but I switched my Spotify account back to a student acco...
Spotify Legend
1356 Views
1 replies
0 likes
PlanPremiumCountryIrelandDeviceWindows PC, AndroidOperating SystemWindows 10 Hi, my student account has been verified and I've been offered the student discount. However, when I go to switch my plan from family to student in my account page, I get a ...
Plan Premium Country Ireland Device Windows PC, Android Operating System Windows 10 Hi, my student account has been verified and I've been offered the student discount. However, when ...
Spotify Legend
1238 Views
3 replies
0 likes
PlanStudent Premium CountryFrance (Reunion Island) DeviceAll Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I want to verify my student status using SheerID but I can't confirm my phone number. I'm French but I'm n...
Plan Student Premium Country France (Reunion Island) Device All Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, &...
Spotify Star
1091 Views
1 replies
0 likes
PlanStudent PremiumCountrySri Lanka Operating SystemWindows 10 currently I'm using Spotify premium with the student discount and use mobile number as the payment method. I want to change that to my VISA card without interrupting my student discount a...
Plan Student Premium Country Sri Lanka Operating System Windows 10 currently I'm using Spotify premium with the student discount and use mobile number as the payment met...
Spotify Legend
3904 Views
3 replies
0 likes
PlanPremiumCountryRussiaDevice(Xiaomi Redmi 7, )Operating System(Android, also listening on pc windows 10) My Question or IssueУ меня закончились деньги на карте и подписка не продлилась автоматически. Когда деньги на карте появились, то они не списа...
Plan Premium Country Russia Device (Xiaomi Redmi 7, ) Operating System (Android, also listening on pc windows 10) My Question or Issue У меня закончились деньги на карте и подписка н...
Moderator
2298 Views
1 replies
0 likes
PlanPremiumCountryMéxicoDeviceXiaomi Redmi Note 9SOperating SystemAndroid 10 My Question or IssueI want to change my Spotify account, because I can't see the lyrics anymore in this account only; and I wanted to know if I can be able to use my student...
Plan Premium Country México Device Xiaomi Redmi Note 9S Operating System Android 10 My Question or Issue I want to change my Spotify account, because I can't see the lyrics a...
Spotify Legend
1429 Views
1 replies
0 likes
It is commendable that there is a 50% discount for students, but trainees are unfortunately left out in the cold, although they would theoretically also have a right. Many services that offer student discounts have also adapted their offers for train...
It is commendable that there is a 50% discount for students, but trainees are unfortunately left out in the cold, although they would theoretically also have a right. Many services that o...
Community Legend
1778 Views
1 replies
5 likes
PlanFreeCountryBrazilDeviceGalaxy j7 primeOperating SystemAndroid OreoMy Question or Issue Right after logging on my university website to get confirmation, a mensagem apeared saying that It worked, but after that, when i was back at the Spotify webs...
Plan Free Country Brazil Device Galaxy j7 prime Operating System Android Oreo My Question or Issue Right after logging on my university website to get confirmation, a mensagem a...
Spotify Legend
91504 Views
16 replies
2 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue Users from India are facing a subscription issue for Spotify due to a new banking policy th...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue ...
Moderator
2244 Views
1 replies
2 likes
Hello! I'm wondering if there's been any thought into providing student discounts for students who can prove they are actively enrolled for longer than the provided 4 year limit? It's not easy being a student for that long, but with the power of musi...
Hello! I'm wondering if there's been any thought into providing student discounts for students who can prove they are actively enrolled for longer than the provided 4 year limit? It's not easy b...
Spotify Star
849 Views
1 replies
0 likes
I am unable to access hulu and showtime with my student package. Whenever I sign in with my credentials it logs me in but does not give me access to using the platforms.
I am unable to access hulu and showtime with my student package. Whenever I sign in with my credentials it logs me in but does not give me access to using the platforms.
Spotify Star
900 Views
1 replies
0 likes
Студентов колледжей также много как и студентов ВУЗов в России Так почему уже у студентов колледжей нет возможности оформить подписку для студента. Я считаю это нечестно. Я была бы очень благодарна если бы такая возможность появилась.
Студентов колледжей также много как и студентов ВУЗов в России Так почему уже у студентов колледжей нет возможности оформить подписку для студента. Я считаю это нечестно. Я была бы очень благодарна е...
Composer
1790 Views
1 replies
0 likes
PlanPremium for StudentCountryIndonesiaDevicePCOperating SystemWindows 10My Question or IssueI just bought the Premium Family Plan, but haven't stopped subscribing to the Premium Student Plan. I can't find way to unsubscribe the plan. How do I unsubs...
Plan Premium for Student Country Indonesia Device PC Operating System Windows 10 My Question or Issue I just bought the Premium Family Plan, but haven't stopped subscribing to the Premium St...
Community Legend
848 Views
1 replies
0 likes
I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, it just said that an error ocurred processing the p...
I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, ...
Spotify Star
999 Views
1 replies
1 likes
Hello fellow Spotify users,I have been a Spotify Student Premium user for 4 years now and the student plan has finally ended. Now I can see how the 4 year plan would make sense considering most students are only in College/Universities for 4 years. H...
Hello fellow Spotify users, I have been a Spotify Student Premium user for 4 years now and the student plan has finally ended. Now I can see how the 4 year plan would make sense considering most students...
Visitor
3014 Views
2 replies
9 likes
PlanPremiumCountryCanadaDeviceAndroid/PCOperating Systemwindows 10 My Question or IssueWhy do I not receive emailed notifications regarding the expiry date of my student subscription? Yes I know there is a "pop-up" that shows up on the app that warns...
...our end. This is extremely unprofessional resulting in me considering other music platforms and cancelling my premium subscription. On top of that, why do students have to re-authorize their student s...
Casual Listener
1148 Views
2 replies
0 likes
I have been using my student account for a year. I had to verify again that I was a student. I did the process. Spotify admitted that I am a student, but has been charging regular fees for 3 months. The next time I try to verify that I am a student a...
I have been using my student account for a year. I had to verify again that I was a student. I did the process. Spotify admitted that I am a student, but has been charging regular fees for 3 months. ...
Spotify Legend
902 Views
1 replies
0 likes
PlanPremiumCountry TurkeyDeviceSamsung Galaxy A7Operating SystemAndroid My Question or Issuehi this is busra from turkey, recently i lost my bank card that's why i cancelled it and order a new one so my card info has changed. today i get it and unfor...
...potify. besides, a few weeks ago spotify asked me to renew my studentship so i did and i got approval mail from sheer id (but i dont have the mail anymore, it got deleted somehow im sorry i can prove i...
Spotify Legend
2053 Views
5 replies
0 likes
PlanFree/Premium StudentCountryGermanyDevicePC/OnePlus 7TOperating SystemWindows 10Android Oreo My Question or IssueHi There, SheerID recently verified my account as eligible for Premium for Students (verified until 12/2021).However, when I try to up...
...s eligible for Premium for Students (verified until 12/2021). However, when I try to upgrade from Free to Premium Students, it says "It seems like you have already used a free trial at some point. T...
Moderator
4950 Views
7 replies
0 likes
