Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17345 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19555 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
159947 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36583 Views
19 replies
1 likes
PlanFreeCountryNew Zealand My Question or IssueI recently registered for the student discount, and after I was verified I was sent to the payment screen where I proceeded to wait 20 minutes for the three dots to finish loading. I have refreshed the p...
Plan Free Country New Zealand My Question or Issue I recently registered for the student discount, and after I was verified I was sent to the payment screen where I proceeded to wait 20 ...
Moderator
751 Views
1 replies
0 likes
PlanPremiumCountryIndiaOperating System(Android 10) My Question or IssueI am a student and do not own a credit card. I only have a debit card but every time I try to subscribe to the 12 monthly Spotify Premium for Students plan, I get a message that ...
...ubscribe to the 12 monthly Spotify Premium for Students plan, I get a message that I can not subscribe to the plan using my debit card. I was hoping that you could add support for payment methods like P...
Spotify Legend
2503 Views
9 replies
2 likes
Отправил документы для подтверждения того, что я студент: студенческий билет с именем, фамилией; договор об образовании; расписание; чек за оплату образовательных услуг; на что спотифай мне говорит о том, что невозможно подтвердить то, что я являюсь ...
Отправил документы для подтверждения того, что я студент: студенческий билет с именем, фамилией; договор об образовании; расписание; чек за оплату образовательных услуг; на что спотифай мне говорит о...
Spotify Legend
977 Views
1 replies
0 likes
PlanFreeCountryUnited StatesDeviceWindows PCOperating SystemWindows 10My Question or IssueWould it be possible to reduce the price for the Spotify premium plan by removing Hulu and Showtime from the plan as I don't need those services, and only want ...
Plan Free Country United States Device Windows PC Operating System Windows 10 My Question or Issue Would it be possible to reduce the price for the Spotify premium plan by removing Hulu and ...
Spotify Star
808 Views
1 replies
0 likes
I verified my student email address from sheerid and received a mail saying I got verified. I used my personal email and whenever I clicked on the student premium plan it just automatically takes me back to sheerid verification page all over. I thoug...
I verified my student email address from sheerid and received a mail saying I got verified. I used my personal email and whenever I clicked on the student premium plan it just automatically takes me ...
Spotify Legend
1224 Views
3 replies
0 likes
PlanPremium StudentCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueMy Hulu account says I need to resubscribe. My Spotify settings says I have the student version of premium with access to Hulu. When I click access Hul...
Plan Premium Student Country United States Device iPhone 11 Operating System iOS 14.4 My Question or Issue My Hulu account says I need to resubscribe. My Spotify settings says I have...
Moderator
858 Views
1 replies
0 likes
Spotify charged my $14 this month and I have a student account. I am a US student and have had premium for a while. It says on my receipts tab that it charged $5, but it took $14 out of my account. iPhone 12Mac Pro
Spotify charged my $14 this month and I have a student account. I am a US student and have had premium for a while. It says on my receipts tab that it charged $5, but it took $14 out of my account.&n...
Spotify Legend
1358 Views
1 replies
0 likes
My payment failed. I had student subscription, but I have changed my card. I have checked everything in my bank and all it's OK. I tried other cards, but unsuccessfully. I tried to do it in another deviced an on PC, but unsuccessfully. PLEASE, HELP!!...
My payment failed. I had student subscription, but I have changed my card. I have checked everything in my bank and all it's OK. I tried other cards, but unsuccessfully. I tried to do it in another d...
Spotify Legend
1305 Views
3 replies
0 likes
I am the Head of 6th Form at Allerton High School in Leeds in the UK. A number of our students have mental health issues and we have used Headspace as a tool. Almost all of them use Spotify. The tie in between Spotify and Headspace is such a good ide...
I am the Head of 6th Form at Allerton High School in Leeds in the UK. A number of our students have mental health issues and we have used Headspace as a tool. Almost all of them use Spotify. The t...
Spotify Star
2270 Views
1 replies
4 likes
That's the question. If I pause cancel my subscription for a month or so, do I have to verify my student status again if I rescubscribe?
That's the question. If I pause cancel my subscription for a month or so, do I have to verify my student status again if I rescubscribe?
Spotify Star
2278 Views
1 replies
0 likes
Hi,I am currently living in South Korea and attending a Canadian University online at the moment.However, I am not able to access the student premium discount. Is there any way to solve this problem? Thank you.
Hi, I am currently living in South Korea and attending a Canadian University online at the moment. However, I am not able to access the student premium discount. Is there any way to solve th...
Not applicable
2680 Views
2 replies
0 likes
PlanPremiumCountryIndiaDeviceMacBook Pro (Retina, 15-inch, Late 2013)Operating SystemMac OS 10.15.7 (19H114) My Question or IssueWhen I go to https://www.spotify.com/in/student/verification/, I don't see an option to subscribe for a monthly plan, onl...
Plan Premium Country India Device MacBook Pro (Retina, 15-inch, Late 2013) Operating System Mac OS 10.15.7 (19H114) My Question or Issue When I go to https://www.spotify.com/in/...
Spotify Legend
1961 Views
10 replies
1 likes
I recently realized that I had been in the Family Premium Plan all by myself, so I wanted to change from that plan to the Student Premium Plan. The problem is, I've already been verified but the plan itself didn't change at the end of the month. It s...
I recently realized that I had been in the Family Premium Plan all by myself, so I wanted to change from that plan to the Student Premium Plan. The problem is, I've already been verified but the plan...
Moderator
1664 Views
5 replies
0 likes
My reverification email went to junk so I was unable to reverify before the subscription was up. For four months I was charged $9.99 instead of $4.99. Is there anyway I can be reimbursed for the extra charge as I am still a student?
My reverification email went to junk so I was unable to reverify before the subscription was up. For four months I was charged $9.99 instead of $4.99. Is there anyway I can be reimbursed for the extr...
Spotify Legend
951 Views
1 replies
0 likes
Boa tarde, Eu recebi uma notificação de cobrança do Spotify premium alegando um custo de 16,50 (premium normal)Quando a minha conta é na realidade uma conta premium universitária. (Cadastrado só no meio do ano)Gostaria de saber se mais alguém já sofr...
Boa tarde, Eu recebi uma notificação de cobrança do Spotify premium alegando um custo de 16,50 (premium normal) Quando a minha conta é na realidade uma conta premium universitária. (Cadastr...
Casual Listener
1743 Views
4 replies
0 likes
I can't find my community college in the list. Madera Community College. Can I get some help.
I can't find my community college in the list. Madera Community College. Can I get some help.
Spotify Star
803 Views
1 replies
0 likes
Hi,If I upgrade from student to Duo premium, would I lose my Hulu and Showtime access? Thanks! Jen
Hi, If I upgrade from student to Duo premium, would I lose my Hulu and Showtime access? Thanks! Jen
Spotify Star
964 Views
1 replies
0 likes
I have been trying to get a premium students account. I am verified, but once I put in all of my billing information it says that I cannot upgrade my account to the premium students plan because I have already done a free trial. The free trial is inc...
I have been trying to get a premium students account. I am verified, but once I put in all of my billing information it says that I cannot upgrade my account to the premium students plan because I h...
Spotify Legend
1491 Views
3 replies
0 likes
PlanPremiumCountryIndiaDeviceOnePlus 3T/HP EliteBook G4 Operating SystemAndroid/Windows 10 My Question or IssueI had my free 1-month trial unused and I finally decided to use it today. I went for the student premium and got verified, no issues there....
Plan Premium Country India Device OnePlus 3T/HP EliteBook G4 Operating System Android/Windows 10 My Question or Issue I had my free 1-month trial unused and I finally decided t...
Spotify Legend
2465 Views
5 replies
0 likes
Good evening,I just made a request for a student offer except that I got the wrong email address and that validated my request. I made a new request in order to get the offer on the right email address but the SheerID site tells me that I already too...
Good evening, I just made a request for a student offer except that I got the wrong email address and that validated my request. I made a new request in order to get the offer on the right email add...
Community Legend
746 Views
1 replies
0 likes
