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Solved!! My Student Plan changed to Premium Individual

Note: I currently use Spotify in two devices: my phone and my laptop. That's why I included both of them below. Plan Premium Student Country Dominican Republic Device Samsung Galaxy A05, Dell Latitude 7280 Operating System Android 11, Windows 11 My Q...

Casual Listener

31zzxznsjfq

Newbie

9653 Views

6 replies

0 likes

Premium for Students
  • 9653 Views
  • 6 replies
  • 0 likes

AI DJ not showing up

PlanPremiumCountrySouth Africa My Question or IssueI have been subscribed to premium student for nearly a month now and still no sign of the AI DJ. I have tried everything: deleting and reinstalling, logging out and back in, I have updated the app 3 ...

Casual Listener

standardpremiumuser

Visitor

15233 Views

10 replies

2 likes

Premium for Students
  • 15233 Views
  • 10 replies
  • 2 likes

Solved!! Premium Student Hulu Access

My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...

Newbie

Azra0

Visitor

24643 Views

11 replies

1 likes

Premium for Students
  • 24643 Views
  • 11 replies
  • 1 likes

Solved!! Extend Premium Student After 4 Years

PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...

Regular

pdan58

Visitor

169548 Views

110 replies

148 likes

Premium for Students
  • 169548 Views
  • 110 replies
  • 148 likes

Can't cancel premium student

PlanPremium for StudentCountryIndonesiaDevicePCOperating SystemWindows 10My Question or IssueI just bought the Premium Family Plan, but haven't stopped subscribing to the Premium Student Plan. I can't find way to unsubscribe the plan. How do I unsubs...

Visitor

Plan Premium for Student Country Indonesia Device PC Operating System Windows 10 My Question or Issue I just bought the Premium Family Plan, but haven't stopped subscribing to the Premium St...

Emilia_8

Community Legend

859 Views

1 replies

0 likes

Premium for Students
  • 859 Views
  • 1 replies
  • 0 likes

Error processing my payment

I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, it just said that an error ocurred processing the p...

Newbie

I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, ...

Billy-J

Spotify Star

1004 Views

1 replies

1 likes

Premium for Students
  • 1004 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium only lasting 4 years

Hello fellow Spotify users,I have been a Spotify Student Premium user for 4 years now and the student plan has finally ended. Now I can see how the 4 year plan would make sense considering most students are only in College/Universities for 4 years. H...

Newbie

Hello fellow Spotify users, I have been a Spotify Student Premium user for 4 years now and the student plan has finally ended. Now I can see how the 4 year plan would make sense considering most students...

hannahdivic28

Visitor

3028 Views

2 replies

9 likes

Premium for Students
  • 3028 Views
  • 2 replies
  • 9 likes

Superuser Contribution University Student Subscription- Notifications

PlanPremiumCountryCanadaDeviceAndroid/PCOperating Systemwindows 10 My Question or IssueWhy do I not receive emailed notifications regarding the expiry date of my student subscription? Yes I know there is a "pop-up" that shows up on the app that warns...

Casual Listener

...our end. This is extremely unprofessional resulting in me considering other music platforms and cancelling my premium subscription. On top of that, why do students have to re-authorize their student s...

MirzaAli89

Casual Listener

1154 Views

2 replies

0 likes

Premium for Students
  • 1154 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium Problem

I have been using my student account for a year. I had to verify again that I was a student. I did the process. Spotify admitted that I am a student, but has been charging regular fees for 3 months. The next time I try to verify that I am a student a...

Casual Listener

I have been using my student account for a year. I had to verify again that I was a student. I did the process. Spotify admitted that I am a student, but has been charging regular fees for 3 months. ...

Jeremy

Spotify Legend

918 Views

1 replies

0 likes

Premium for Students
  • 918 Views
  • 1 replies
  • 0 likes

Superuser Contribution student premium issue

PlanPremiumCountry TurkeyDeviceSamsung Galaxy A7Operating SystemAndroid My Question or Issuehi this is busra from turkey, recently i lost my bank card that's why i cancelled it and order a new one so my card info has changed. today i get it and unfor...

Newbie

...potify. besides, a few weeks ago spotify asked me to renew my studentship so i did and i got approval mail from sheer id (but i dont have the mail anymore, it got deleted somehow im sorry i can prove i...

Jeremy

Spotify Legend

2086 Views

5 replies

0 likes

Premium for Students
  • 2086 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [German/English] Premium for Students without Trial Period

PlanFree/Premium StudentCountryGermanyDevicePC/OnePlus 7TOperating SystemWindows 10Android Oreo My Question or IssueHi There, SheerID recently verified my account as eligible for Premium for Students (verified until 12/2021).However, when I try to up...

Casual Listener

...s eligible for Premium for Students (verified until 12/2021). However, when I try to upgrade from Free to Premium Students, it says "It seems like you have already used a free trial at some point. T...

Eni

Moderator

5021 Views

7 replies

0 likes

Premium for Students
  • 5021 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Premium for Students not letting me Verify

PlanPremium StudentCountryUSADeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or IssueI have Spotify Student discount for my entire college career, and as I am looking to renew it after being charged full price, it says that I can't, bec...

Newbie

Plan Premium Student Country USA Device Macbook Pro late 2016 Operating System iOS 10   My Question or Issue I have Spotify Student discount for my entire college career, and as I ...

Jeremy

Spotify Legend

1147 Views

1 replies

0 likes

Premium for Students
  • 1147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Failed But Charged

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy S8+ and WindowsOperating SystemAndroid Pie, Windows 10 My Question or IssueLast night I want to make a subscription with Premium Student plan for 1 month (IDR 27.500), and I chose to be charged to my ph...

Newbie

Plan Premium Country Indonesia Device Samsung Galaxy S8+ and Windows Operating System Android Pie, Windows 10   My Question or Issue Last night I want to make a subscription with Premi...

Alex

Spotify Legend

1006 Views

1 replies

0 likes

Account
Premium
Subscription
  • 1006 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting Spotify premium with Google Nest Mini

PlanPremium (and free, see below)CountryNetherlandsDeviceSamsung Galaxy s10/ Google Nest Mini My Question or IssueI've been trying to connect my premium account with the Google Home app. The good thing is that Google Nest does connect with my premium...

Casual Listener

Plan Premium (and free, see below) Country Netherlands Device Samsung Galaxy s10/ Google Nest Mini   My Question or Issue I've been trying to connect my premium account with the Google H...

Ivan

Spotify Legend

1502 Views

1 replies

0 likes

Premium for Students
  • 1502 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium for Student under 18

Hi,I know that this has been posted before, but I am under 18 and am concurrently enrolled in a college. Unlike other posts, my student verification was successful even though I am not yet 18. I entered my birthdate correctly, but I am wondering if t...

Casual Listener

Hi, I know that this has been posted before, but I am under 18 and am concurrently enrolled in a college. Unlike other posts, my student verification was successful even though I am not yet 18. I en...

ledbylight

Casual Listener

3204 Views

2 replies

0 likes

Premium for Students
  • 3204 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unexpected payment plan change from student to normal

Plan: PremiumCountry: TurkeyDevice: iPhone 6sOperating System: iOS 10 My Question or IssueHello. I have been renewed my student premium account in January 2021. The payment was normal on February 2021. But my payment plan was changed to normal Premiu...

Newbie

Plan: Premium Country: Turkey Device: iPhone 6s Operating System: iOS 10   My Question or Issue Hello. I have been renewed my student premium account in January 2021. The pa...

CarlosE

Spotify Legend

646 Views

1 replies

0 likes

Premium for Students
  • 646 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How can I activate student subscription

PlanPremiumCountryRussiaMy Question or IssueHiI passed checking that i am student.I see in account that I can activate student subscription but I don't understand how and where I can do itI choose 'Change plan' and see page (attachment) without any k...

Casual Listener

Plan Premium Country Russia My Question or Issue Hi I passed checking that i am student. I see in account that I can activate student subscription but I don't understand how and where I can do...

Mihail

Spotify Legend

1886 Views

3 replies

0 likes

Premium for Students
  • 1886 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to select payment option

PlanFreeCountryNew Zealand My Question or IssueI recently registered for the student discount, and after I was verified I was sent to the payment screen where I proceeded to wait 20 minutes for the three dots to finish loading. I have refreshed the p...

Newbie

Plan Free Country New Zealand   My Question or Issue I recently registered for the student discount, and after I was verified I was sent to the payment screen where I proceeded to wait 20 ...

Eni

Moderator

784 Views

1 replies

0 likes

Premium for Students
  • 784 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can you add support for more methods of paying for the 12 monthly Spotify Premium for Students plan?

PlanPremiumCountryIndiaOperating System(Android 10) My Question or IssueI am a student and do not own a credit card. I only have a debit card but every time I try to subscribe to the 12 monthly Spotify Premium for Students plan, I get a message that ...

Regular

...ubscribe to the 12 monthly Spotify Premium for Students plan, I get a message that I can not subscribe to the plan using my debit card. I was hoping that you could add support for payment methods like P...

Alex

Spotify Legend

2905 Views

9 replies

2 likes

Premium for Students
  • 2905 Views
  • 9 replies
  • 2 likes

Superuser Contribution Спотифай верификация.

Отправил документы для подтверждения того, что я студент: студенческий билет с именем, фамилией; договор об образовании; расписание; чек за оплату образовательных услуг; на что спотифай мне говорит о том, что невозможно подтвердить то, что я являюсь ...

Newbie

Отправил документы для подтверждения того, что я студент: студенческий билет с именем, фамилией; договор об образовании; расписание; чек за оплату образовательных услуг; на что спотифай мне говорит о...

Mihail

Spotify Legend

1009 Views

1 replies

0 likes

Premium for Students
  • 1009 Views
  • 1 replies
  • 0 likes

Reduced Price for Student Plan

PlanFreeCountryUnited StatesDeviceWindows PCOperating SystemWindows 10My Question or IssueWould it be possible to reduce the price for the Spotify premium plan by removing Hulu and Showtime from the plan as I don't need those services, and only want ...

Newbie

Plan Free Country United States Device Windows PC Operating System Windows 10 My Question or Issue Would it be possible to reduce the price for the Spotify premium plan by removing Hulu and ...

Maxim

Spotify Star

835 Views

1 replies

0 likes

Premium for Students
  • 835 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I am unable to use the student premium plan after verification

I verified my student email address from sheerid and received a mail saying I got verified. I used my personal email and whenever I clicked on the student premium plan it just automatically takes me back to sheerid verification page all over. I thoug...

Casual Listener

I verified my student email address from sheerid and received a mail saying I got verified. I used my personal email and whenever I clicked on the student premium plan it just automatically takes me ...

Jeremy

Spotify Legend

1273 Views

3 replies

0 likes

Premium for Students
  • 1273 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Access to Hulu with Spotify Student

PlanPremium StudentCountryUnited StatesDeviceiPhone 11Operating SystemiOS 14.4 My Question or IssueMy Hulu account says I need to resubscribe. My Spotify settings says I have the student version of premium with access to Hulu. When I click access Hul...

Newbie

Plan Premium Student Country United States Device iPhone 11 Operating System iOS 14.4   My Question or Issue My Hulu account says I need to resubscribe. My Spotify settings says I have...

Eni

Moderator

892 Views

1 replies

0 likes

Premium for Students
  • 892 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify charged my $14 this month and I have a student account.

Spotify charged my $14 this month and I have a student account. I am a US student and have had premium for a while. It says on my receipts tab that it charged $5, but it took $14 out of my account. iPhone 12Mac Pro

Newbie

Spotify charged my $14 this month and I have a student account. I am a US student and have had premium for a while. It says on my receipts tab that it charged $5, but it took $14 out of my account.&n...

Mihail

Spotify Legend

1668 Views

1 replies

0 likes

Premium for Students
  • 1668 Views
  • 1 replies
  • 0 likes