Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
11678 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
141190 Views
102 replies
142 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
33040 Views
19 replies
1 likes
How do I redeem the Google Nest Mini (I'm using Spotify premium for students) if my school account doesn't allow the use of Google Payments? At checkout I keep getting the message "your Google Account isn't authorised to use Google Payments. Please c...
How do I redeem the Google Nest Mini (I'm using Spotify premium for students) if my school account doesn't allow the use of Google Payments? At checkout I keep getting the message "your Google A...
462 Views
0 replies
0 likes
PlanFreeCountryEnglandDeviceSamsung galaxy A8 My Question or IssueI'm enrolled at queen marys college but when I put that into the college/university bar it doesn't exist but the basingstoke college of technology nearby does
Plan Free Country England Device Samsung galaxy A8 My Question or Issue I'm enrolled at queen marys college but when I put that into the college/university bar it doesn't exist...
Casual Listener
12316 Views
2 replies
0 likes
PlanPremiumCountryUSA My Question or IssueI am a registered student at Grand Canyon University and every time I try to apply for the student premium subscription it tells me they were unable to find me in the data base. I even tried manually doing it...
Plan Premium Country USA My Question or Issue I am a registered student at Grand Canyon University and every time I try to apply for the student premium subscription it tells me ...
Spotify Legend
731 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
632 Views
1 replies
1 likes
PlanPremiumCountryTurkeyOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi there, I am currently enrolled in a university, and was using the premium account for students, but now I need to confirm that I'm a student again....
...remium account for students, but now I need to confirm that I'm a student again. The problem is that I don't have something from these past 3 months to show as proof of me being a student, as we are on o...
Casual Listener
631 Views
1 replies
0 likes
PlanFamily PremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI verified that I am a student from SheerID. It says student discount is available, but when I want to use it, nothing appears on the screen, only your student acc...
Plan Family Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue I verified that I am a student from SheerID. It says student discount is available, b...
Spotify Legend
947 Views
1 replies
0 likes
Hi, today I tried to try a 3-month free subscription for student and when I tried to verify, it said they couldn't confirm if I am a student or not. So I tried using SheerID to verify myself but this time SheerID I could not find the USA in the count...
Hi, today I tried to try a 3-month free subscription for student and when I tried to verify, it said they couldn't confirm if I am a student or not. So I tried using SheerID to verify myself but this...
Spotify Legend
932 Views
1 replies
1 likes
I don’t understand — I got the a Spotify + Headspace Student Bundle today, but my Headspace is still not showing up as the premium version. I’ve tried logging in and out, both via Apple ID and Spotify, and nothing is working?
I don’t understand — I got the a Spotify + Headspace Student Bundle today, but my Headspace is still not showing up as the premium version. I’ve tried logging in and out, both via Apple ID and Spotif...
Moderator
1704 Views
4 replies
2 likes
PlanPremium for StudentsCountryTurkeyDevice(iPhone 6s) My Question or IssueGreetings,Due to the pandemic, the university I was a student of started to provide online education. Course selection has not been made yet. For this reason, I seem a passive...
Plan Premium for Students Country Turkey Device (iPhone 6s) My Question or Issue Greetings, Due to the pandemic, the university I was a student of started to p...
Moderator
747 Views
1 replies
0 likes
Está sendo cobrado valor do spotify premium comum, apesar de quando eu clico na aba de estudante aparecer que já resgatei o benefício. Porém não recebi nenhum e-mail de confirmação sobre ter comprovado ser estudante e não me permite assinar de novo. ...
Está sendo cobrado valor do spotify premium comum, apesar de quando eu clico na aba de estudante aparecer que já resgatei o benefício. Porém não recebi nenhum e-mail de confirmação sobre ter comprova...
Spotify Star
680 Views
1 replies
0 likes
I'm from portugal and since my school is starting I decided to get spotify premium with the student discout, however its not the fisrt time that I use, I dit'nt renewed in it and now everytime i tried to pay for the submission just says Error and I s...
I'm from portugal and since my school is starting I decided to get spotify premium with the student discout, however its not the fisrt time that I use, I dit'nt renewed in it and now everytime i trie...
Visitor
687 Views
2 replies
1 likes
PlanPremiumCountryU.S.ADeviceLG Stylo 6Operating SystemAndroid 10 My Question or IssueHi! So I am unable to update my billing my information. I recently got a new debit card and want to use that to continue to pay for my plan. Unfortunately, the only...
Plan Premium Country U.S.A Device LG Stylo 6 Operating System Android 10 My Question or Issue Hi! So I am unable to update my billing my information. I recently got a new debit card ...
Spotify Legend
768 Views
1 replies
0 likes
PlanFree/PremiumCountryItalyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueGood evening! I am currently a university student planning to activate the Spotify plan f...
...vening! I am currently a university student planning to activate the Spotify plan for students. I was wondering what would happen if I graduate (and thus I woulnd't be a student anymore) during the o...
Spotify Star
2269 Views
1 replies
0 likes
I have been using Spotify Student Premium for a year. I sent my student certificate again to renew, but didn't hear back from Sheer ID. After a few weeks, when I tried to re-send, I got the 'you have already used this offer' warning. After 6 months o...
I have been using Spotify Student Premium for a year. I sent my student certificate again to renew, but didn't hear back from Sheer ID. After a few weeks, when I tried to re-send, I got the 'yo...
Spotify Legend
650 Views
1 replies
0 likes
CountryRussiaOperating SystemWindows 10 I've got approved to student subscription. But when I click on get premium I am receiving following error:
Country Russia Operating System Windows 10 I've got approved to student subscription. But when I click on get premium I am receiving following error:
Casual Listener
1102 Views
7 replies
3 likes
Plan - Premium StudentFree/Premium - PremiumCountry - CanadaDevice - iPhone 11 and MacBook Pro My Question or Issue:I already have a Spotify premium student account. However, I would like to create another premium student account. Thus, can I get two...
Plan - Premium Student Free/Premium - Premium Country - Canada Device - iPhone 11 and MacBook Pro My Question or Issue: I already have a Spotify premium student account. However, I ...
Spotify Star
6642 Views
1 replies
0 likes
The documents were checked. But it gives an error and does not allow you to activate premium premium.PlanFree/PremiumCountryMoscowDeviceSamsung S8+Operating SystemAndroid My Question or Issue
The documents were checked. But it gives an error and does not allow you to activate premium premium. Plan Free/Premium Country Moscow Device Samsung S8+ Operating System Android My ...
Casual Listener
369 Views
1 replies
1 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemIOS 13.6.1 My Question or IssueI am trying to get the student premium and I'm trying to verify my information and its saying my school isn't listed. When I try to get my school on the list...
Plan Premium Country United States Device iPhone 11 Operating System IOS 13.6.1 My Question or Issue I am trying to get the student premium and I'm trying to verify my information an...
Moderator
1685 Views
1 replies
0 likes
PlanFreeCountryRussiaDeviceMacbook Pro 2017Operating SystemMac OS 10.15.6 My Question or IssueI confirmed the student status using SheerID, but when I click "get discount" and then click "get premium" I get an error. I've tried all browsers and devic...
Plan Free Country Russia Device Macbook Pro 2017 Operating System Mac OS 10.15.6 My Question or Issue I confirmed the student status using SheerID, but when I click "get discount" an...
Casual Listener
552 Views
1 replies
2 likes
PlanPremiumCountryU.S.DevicePCOperating SystemWindows 10 My Question or IssueWhen I attempt to switch my account from premium to student, the link comes up as "Page not found" All I am doing is clicking one button and it goes directly to "Page not fo...
Plan Premium Country U.S. Device PC Operating System Windows 10 My Question or Issue When I attempt to switch my account from premium to student, the link comes up as "Page not found...
Spotify Star
716 Views
1 replies
0 likes
