Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
11585 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Visitor
141016 Views
102 replies
142 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
33026 Views
19 replies
1 likes
PlanPremium for stduentCountryIndonesiaDeviceAndroid and PCOperating SystemAndroid 10 and windows 10 pro My Question or IssueWhenever i tried to put my number that is connected to gopay so i can get spotify premium and proceed for the next step, it a...
Plan Premium for stduent Country Indonesia Device Android and PC Operating System Android 10 and windows 10 pro My Question or Issue Whenever i tried to put my number that is connect...
Visitor
1532 Views
1 replies
0 likes
PlanPremium for StudentsCountryUS & CanadaDevicePurism Librem 15Operating SystemPop!_OS 20.04 My Question or IssueI reside in the US, but am attending a Canadian university (St. Stephen's University). I tried to get Student Premium, but the universit...
Plan Premium for Students Country US & Canada Device Purism Librem 15 Operating System Pop!_OS 20.04 My Question or Issue I reside in the US, but am attending a Canadian u...
Spotify Star
2423 Views
3 replies
0 likes
PlanFree (trying to apply for premium student) CountryUK My Question or IssueI am trying to sign up for the premium student plan but I cannot complete the verification. The error message "unable to perform requested action" keeps coming up. I have tr...
Plan Free (trying to apply for premium student) Country UK My Question or Issue I am trying to sign up for the premium student plan but I cannot complete the verification. The er...
Songwriter
754 Views
1 replies
0 likes
I have finally decided to make the switch from Apple Music to Spotify. I’m looking to switch to a student account which I head I can also get headspace membership alongside for free. I have also found out that Spotify also gives out Google nest mini....
I have finally decided to make the switch from Apple Music to Spotify. I’m looking to switch to a student account which I head I can also get headspace membership alongside for free. I have also...
Spotify Star
757 Views
1 replies
0 likes
I was on the student version. I received an e-mail that I needed to renew. I renewed, but the normal premium membership fee is charged. When I apply for the student version again, it says ''You have already redeemed this offer''.
I was on the student version. I received an e-mail that I needed to renew. I renewed, but the normal premium membership fee is charged. When I apply for the student version again, it says ''You have ...
Songwriter
807 Views
1 replies
0 likes
PlanPremium for StudentsCountryIndonesia DeviceSamsung Galaxy A50, Asus ROG GL553VDOperating SystemAndroid 10, Windows 10 My Question or IssueI Cannot choose any other payment except using phone bill. I want to pay my subscription using my bank accou...
Plan Premium for Students Country Indonesia Device Samsung Galaxy A50, Asus ROG GL553VD Operating System Android 10, Windows 10 My Question or Issue I Cannot choose any o...
Spotify Legend
1180 Views
1 replies
0 likes
Help! I am student and currently have an eligible student account, I verified my student account at the start of this year but for some reason the whole of this year just gone my Spotify was charging me for a normal premium (£9.99 instead of £4.99) a...
Help! I am student and currently have an eligible student account, I verified my student account at the start of this year but for some reason the whole of this year just gone my Spotify was charging...
Spotify Star
764 Views
1 replies
0 likes
PlanPremium --> Premium for studentsCountryGermanyDevicelaptopOperating SystemWindows 10 My question or Issue I´m trying to change my premium account into a student premium account.First, SheerID couldn´t find my university and it seemed there should...
Plan Premium --> Premium for students Country Germany Device laptop Operating System Windows 10 My question or Issue I´m trying to change my premium account into a s...
Songwriter
503 Views
1 replies
0 likes
I CANNOT SUBSCRIBE TO STUDENTS DISCOUNT BECAUSE DROP DOWN LIST OF SHEER ID'S SCHOOL LIST IS NOT WORKING!!! NEED HELP ASAP!!!!
I CANNOT SUBSCRIBE TO STUDENTS DISCOUNT BECAUSE DROP DOWN LIST OF SHEER ID'S SCHOOL LIST IS NOT WORKING!!! NEED HELP ASAP!!!!
Spotify Legend
765 Views
1 replies
3 likes
DeviceiPhone11, Macbook Air My Question or IssueI am currently studying abroad in the US(at a university), and I want to register for Premium for Student, however, I am not verified as a student.I entered the university's name in the US, and it didn'...
Device iPhone11, Macbook Air My Question or Issue I am currently studying abroad in the US(at a university), and I want to register for Premium for Student, however, I am not verified as a...
Spotify Legend
443 Views
1 replies
0 likes
Hi 2th Spotify removed my downloads Why??
Hi 😔 2th Spotify removed my downloads Why?? 😔😔😔😔
Spotify Star
567 Views
3 replies
0 likes
I'm an Indian student and I've been trying to go through the verification process to get student discount.Whenever I try to type in my university's name, nothing comes up and as soon as I click out of the box my typing disappears and resets. The drop...
I'm an Indian student and I've been trying to go through the verification process to get student discount.Whenever I try to type in my university's name, nothing comes up and as soon as I click ...
Moderator
2146 Views
1 replies
0 likes
PlanFree My Question or IssueSo im in secondary school and am working part time, i noticed there is a discount for college students, but none for secondary school students, most students have a student card or some form of identification to show that...
Plan Free My Question or Issue So im in secondary school and am working part time, i noticed there is a discount for college students, but none for secondary school students, most students...
Spotify Star
538 Views
1 replies
0 likes
Boa noite, hoje recebi uma mensagem sobre o pagamento do meu plano porém não veio com o desconto de estudante, entao fui ver no site e surgiu essa mensagem quando coloco meus dadosAo que da para entender é que tem outro usuario usando, mas quem?Prec...
Boa noite, hoje recebi uma mensagem sobre o pagamento do meu plano porém não veio com o desconto de estudante, entao fui ver no site e surgiu essa mensagem quando coloco meus dados Ao que da para e...
Moderator
526 Views
2 replies
0 likes
PlanPremium for studentsCountryUnited StatesDeviceiPhone 8 My Question or IssueEvery time I try to link my Hulu and Spotify account a “Page Not Found Message” comes up and it won’t let me proceed,
Plan Premium for students Country United States Device iPhone 8 My Question or Issue Every time I try to link my Hulu and Spotify account a “Page Not Found Message” comes up and it w...
Spotify Legend
529 Views
1 replies
0 likes
I want to subscribe to Premium for Students, however, when I want to add my payment information it won't accept it as I already used the free month trial before, I just want to add my debit card and start using Premium but I can't change the plan to ...
I want to subscribe to Premium for Students, however, when I want to add my payment information it won't accept it as I already used the free month trial before, I just want to add my debit card a...
Moderator
594 Views
1 replies
0 likes
La página para verificar y renovar el plan de estudiantes me da errorPlanEstudiantesCountryEspañaDeviceiPhone XROperating System(iOS 10 My Question or Issue
La página para verificar y renovar el plan de estudiantes me da error Plan Estudiantes Country España Device iPhone XR Operating System (iOS 10 My Question or Issue
Visitor
847 Views
1 replies
1 likes
PlanFree/Premium (current) trying to get spotify studentCountry- USA Devicemacbook air 2019Operating SystemiOS 10 i am trying to register for spotify student, and when i go to select my college in the advanced search, its saying that my college isnt ...
Plan Free/Premium (current) trying to get spotify student Country- USA Device macbook air 2019 Operating System iOS 10 i am trying to register for spotify student, and w...
Spotify Star
707 Views
1 replies
1 likes
PlanStudent PremiumCountryUSADeviceIPhone XSOperating System My Question or IssueAfter getting the the premium student account, I was able to activate showtime but every time I try to activate hulu, this error pops up.
Plan Student Premium Country USA Device IPhone XS Operating System My Question or Issue After getting the the premium student account, I was able to activate showtime but e...
Moderator
520 Views
1 replies
0 likes
PlanStudent discountCountryMéxicoOperating System(Android, windows 10, etc.) My Question or IssueI have student discount (plan) already verified but in the principal page of my account it says that I have premium... So the charge is for 99$ not 49$ (...
Plan Student discount Country México Operating System (Android, windows 10, etc.) My Question or Issue I have student discount (plan) already verified but in the principal page of my a...
Moderator
449 Views
1 replies
0 likes
