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Solved!! Premium Student: stuck on verified page

Hi all! So I currently have the Premium Family plan and wanted to switch back to premium student. However whenever I press the "get started" button it just says that I'm verified and gives me the date and then there's no way to advance past this. The...

  • Casual Listener
  • dotresierra
  • Visitor
  • 22659 Views
  • 41 replies
  • 5 likes
  • Premium for Students
  • 22659 Views
  • 41 replies
  • 5 likes

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • AndresM
  • Moderator
  • 12081 Views
  • 6 replies
  • 0 likes
  • Premium for Students
  • 12081 Views
  • 6 replies
  • 0 likes

Superuser Contribution Charged but no service

Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I also don't have access to the primium service. Coul...

  • Newbie
  • Hi, I tried to complete a student discount registration. The system charged me $4.99 to debit card, but I couldn't finish the registration because my University isn't listed. Still, I was charged. I ...
  • Daisy
  • Spotify Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got charged twice for the student discount

Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is that for the SheerID I also got an error. So basical...

  • Newbie
  • Hey there, I just tried applying for a student discount for Spotify Premium. My problem here now is that I got charged twice, since I resubmitted the form for the second time due to errors. Next is t...
  • Daisy
  • Spotify Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Student Premium

I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do?

  • Visitor
  • I am a user from Turkey. Student premium's cost is 7₺, and ONLY premuim is 14₺. But every month i pay 21₺ and i have student account. There is a big mistake. What should i do? 
  • OneByBoo
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

I was kicked out of my family plan, and I can’t recover it

PlanPremiumCountry BrazilDeviceIphone 7Operating System iosMy Question or Issue I was kicked out of the family plan for no reason, since I live in the same adress as everyone in it, and there are only 3 of us. I’ve sent new invitations hoping to reco...

  • Newbie
  • Plan Premium Country  Brazil Device Iphone 7 Operating System  ios My Question or Issue  I was kicked out of the family plan for no reason, since I live in the same adress as ...
  • Bittencourt
  • Spotify Star
  • 321 Views
  • 1 replies
  • 0 likes
  • family
  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student verification

PlanFree/PremiumCountry DevicePCOperating SystemWindows 10 My Question or Issue So im trying verify my student discount and even though my university shows up it says that it can not verify me. I go to try to do the manual verification and when I go ...

  • Casual Listener
  • Plan Free/Premium Country   Device PC Operating System Windows 10   My Question or Issue  So im trying verify my student discount  and even though my university shows up...
  • Katerina
  • Spotify Legend
  • 556 Views
  • 3 replies
  • 0 likes
  • Student
  • 556 Views
  • 3 replies
  • 0 likes

Charged but no premium still

I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I was charged 4.99 from Spotify and I don't even have...

  • Newbie
  • I recently found out about the student discount so I tried to use that but after putting in all my bank card info I realized it was only for University and colleges, and I check today and it shows I ...
  • Luke
  • Spotify Star
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Premium no funciona

He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, pero sin embargo me lo han cobrado y aun asi todavia...

  • Newbie
  • He comprado el premium para estudiantes y he puesto la informacion de la tarjeta y todo, he mandado el impreso de matricula de la universidad y decian que hasta que no lo validaran no lo cobrarian, p...
  • Luke
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Student in the U.S from Canada

I'm a student from Canada currently going to college in south carolina, but i can't switch my country to the United States because I use gift cards to pay for my subscription. I would really like to take advantage of the student discount but currentl...

  • Newbie
  • I'm a student from Canada currently going to college in south carolina, but i can't switch my country to the United States because I use gift cards to pay for my subscription. I would really like to ...
  • Maxim
  • Spotify Star
  • 1484 Views
  • 1 replies
  • 0 likes
  • Student Discount Canada
  • 1484 Views
  • 1 replies
  • 0 likes

Hulu double billed

PlanStudent Premium Plan + HuluCountry USA My Question or Issue Hello, I recently signed up for the Spotify Premium + Hulu for college students. Hulu still charged me for the month of January, and I am trying to obtain a refund. I contacted Hulu, and...

  • Newbie
  • Plan Student Premium Plan + Hulu Country  USA     My Question or Issue  Hello, I recently signed up for the Spotify Premium + Hulu for college students. Hulu still c...
  • Maxim
  • Spotify Star
  • 560 Views
  • 1 replies
  • 0 likes
  • hulu student refund double billed
  • 560 Views
  • 1 replies
  • 0 likes

Charged 9.99 even after verified as Student

PlanFree/PremiumCountry DeviceIphone 8+Operating SystemIOS 10 My Question or Issue I noticed on my credit bill that I'm still getting charged $9.99 even after being verified as a student.I was also charged twice which I just noticedThere are screensh...

  • Newbie
  • Plan Free/Premium Country   Device Iphone 8+ Operating System IOS 10   My Question or Issue  I noticed on my credit bill that I'm still getting charged $9.99 even after being...
  • OneByBoo
  • Community Legend
  • 524 Views
  • 1 replies
  • 0 likes
  • Student
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Card Won’t Work for Student Subscription-US

Hey guys, i am trying to change my subscription to the student plan but my card info won’t go through. For any of my cards. I have tried three different cards to no avail. Any suggestions? -Chris

  • Newbie
  • Hey guys,   i am trying to change my subscription to the student plan but my card info won’t go through. For any of my cards. I have tried three different cards to no avail. Any suggestions? ...
  • Daisy
  • Spotify Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Student
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution Double payment taken in 1 month

PlanPremium Country UKDeviceSamsung Galaxy S8 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I have been charged twice for my Spotify. I have a student account and payed my Spotify on the 07th January 2019. I have now be...

  • Newbie
  • Plan Premium  Country  UK Device Samsung Galaxy S8   Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  I have been charged twic...
  • Daisy
  • Spotify Legend
  • 467 Views
  • 1 replies
  • 0 likes
  • double
    Payment
    Premium
  • 467 Views
  • 1 replies
  • 0 likes

Family Premium account poor audio quality

PlanPremiumCountryUK DeviceSamsumg s9, PC windows (multiple), Sky box, Operating System My Question or Issue Over half of my songs have very poor audio quality most commonly rock or metal songs. Doesnt matter what device i listen from.Its all the hig...

  • Casual Listener
  • Plan Premium Country UK  Device Samsumg s9, PC windows (multiple), Sky box,  Operating System     My Question or Issue  Over half of my songs have very poor audio q...
  • Sandrath88
  • Casual Listener
  • 1111 Views
  • 4 replies
  • 0 likes
  • audio quality
    Family premium account
    Premium
  • 1111 Views
  • 4 replies
  • 0 likes

Solved!! Spotify student discount asking for card information again

As the title says, I was asked to enter my card information once again upon signing up for the student discount plan. Will Spotify charge me again to begin these next 12 months I'm set up for or is this just a verification process? Will my plan roll ...

  • Newbie
  • As the title says, I was asked to enter my card information once again upon signing up for the student discount plan. Will Spotify charge me again to begin these next 12 months I'm set up for or is t...
  • Keanu_C
  • Spotify Star
  • 535 Views
  • 1 replies
  • 0 likes
  • Premium
    Student
  • 535 Views
  • 1 replies
  • 0 likes

Spotify card while having student premium

I have a student premium acc which is activated until October. In February the paying of 4,99€ per month will start.Now a friend of mine gifted me a 10€ Spotify card but when I type it in it says that this code will provide me with a 1 month subscrip...

  • Newbie
  • I have a student premium acc which is activated until October. In February the paying of 4,99€ per month will start. Now a friend of mine gifted me a 10€ Spotify card but when I type it in it says t...
  • Brunelicia
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • Student
  • 409 Views
  • 1 replies
  • 0 likes

student premium in Greece

PlanPremiumCountry GreeceDeviceHonor 6xOperating SystemAndroid My Question or IssueThis page https://www.spotify.com/gr/student/verification/ shows 404, my university is verify by sheerid Πανεπιστημιο Πειραιως

  • Casual Listener
  • Plan Premium Country  Greece Device Honor 6x Operating System Android   My Question or Issue This page  https://www.spotify.com/gr/student/verification/ shows 404, my univers...
  • peterfc2
  • Casual Listener
  • 917 Views
  • 2 replies
  • 0 likes
  • Premium
  • 917 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account fee

I had the student subscription and this month I was charged for $10. How do I make sure that it stays as a student fee? Is that part of the hulu subscription now too??

  • Newbie
  • I had the student subscription and this month I was charged for $10. How do I make sure that it stays as a student fee? Is that part of the hulu subscription now too??  
  • Jemi
  • Spotify Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Students

PlanPremiumCountry U.S. I am currently a Premium Family member. I have been verified as a student but I am not getting a link to set up this "Student" account.

  • Casual Listener
  • Plan Premium Country  U.S.   I am currently a Premium Family member. I have been verified as a student but I am not getting a link to set up this "Student" account.   
  • Katerina
  • Spotify Legend
  • 404 Views
  • 2 replies
  • 0 likes
  • Student
  • 404 Views
  • 2 replies
  • 0 likes

Spotify no longer connected to hulu

Hello,Recently hulu no longer showed my subscription with spotify premium for students and on my account overview i cannot find the button to reconnect hulu. I searched the community for similar problems with the button to recconect hulu not showing ...

  • Casual Listener
  • Hello, Recently hulu no longer showed my subscription with spotify premium for students and on my account overview i cannot find the button to reconnect hulu. I searched the community for similar p...
  • Maxim
  • Spotify Star
  • 751 Views
  • 3 replies
  • 0 likes
  • Hulu
    Premium
    Student
  • 751 Views
  • 3 replies
  • 0 likes

No more student discount

My Question or IssueI recently checked my bank account and to my surprise I now pay full price for a premium account. I got verified for student discount in late 2017 and I'm studying until summer of 2021 so why has this been changed?I also didn't ge...

  • Newbie
  • My Question or Issue I recently checked my bank account and to my surprise I now pay full price for a premium account. I got verified for student discount in late 2017 and I'm studying until summer ...
  • Maxim
  • Spotify Star
  • 332 Views
  • 1 replies
  • 0 likes
  • Student
  • 332 Views
  • 1 replies
  • 0 likes

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