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Ongoing Issues

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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • rdeluva7
  • Visitor
  • 22256 Views
  • 17 replies
  • 0 likes
  • Premium for Students
  • 22256 Views
  • 17 replies
  • 0 likes

Spotify Premium para Universitários

PlanPremiumCountryBrasilDeviceNotebook AcerOperating SystemWindows My Question or IssueJá tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece a seguinte mensagem: Sentimos muito, mas não conseguimos confirmar se você ...

  • Newbie
  • Plan Premium Country Brasil Device Notebook Acer Operating System Windows   My Question or Issue Já tive minha verificação aprovada pelo SheerID, mas quando vou ativar a oferta aparece...
  • Bittencourt
  • Spotify Star
  • 500 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 500 Views
  • 1 replies
  • 0 likes

[All Platforms][SubStudent account linked to family subscription. How can i get hulu student bundle?

I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?

  • Newbie
  • I'm currently a subscriber to my families Spotify family account and I have student credentials on this account. I want to move my student credentials to another account. How can I do this?
  • 450 Views
  • 0 replies
  • 0 likes
  • All Platforms
    Subscription
  • 450 Views
  • 0 replies
  • 0 likes

Solved!! Cancel student subscription

HelloI would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately.Thank you for your interest.

  • Visitor
  • Hello I would like to know if I continue to have access to the premium benefits during the month of cancellation or if I lose them immediately. Thank you for your interest.
  • Maxim
  • Spotify Star
  • 584 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 584 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution My school isn't available up when I sign up for the student discount, can anyone help?

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macb...
  • Mario
  • Spotify Legend
  • 900 Views
  • 3 replies
  • 0 likes
  • Premium for Students
  • 900 Views
  • 3 replies
  • 0 likes

Superuser Contribution Payment Failed Error

PlanStudent PremiumCountryIndiaDeviceOneplus 6Operating SystemAndroid 10 My Question or IssueI have been facing a problem with my recurring payment. I tried both my debit and credit card but the problem persists. Whenever I try to enter my card detai...

  • Visitor
  • Plan Student Premium Country India Device Oneplus 6 Operating System Android 10   My Question or Issue I have been facing a problem with my recurring payment. I tried both my debit and...
  • Ivan
  • Spotify Legend
  • 548 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount : You have already redeemed this offer

 I decided to redeem this "Student discount" but when i verified once it was unsuccessful . After a few weeks i tried again and i have neither received an email nor SMS back on whether my verification was successful . I am definitely eligible as this...

EC180574-D84A-4E44-BC9D-0314D086ABC6.jpeg
  • Visitor
  •     I decided to redeem this "Student discount" but when i verified once it was unsuccessful . After a few weeks i tried again and i have neither received an email nor SMS back on whether ...
  • Ivan
  • Spotify Legend
  • 2911 Views
  • 1 replies
  • 0 likes
  • 2911 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify rechaza mi renovación de estudiante

CountryMéxico Al renovar el descuento de estudiante, es el tercer año que la renuevo, SheerID me envía un correo diciendo que mi verificación fue exitosa, no me pidió añadir algún documento, al regresar a la página de mi cuenta me sale este mensaje: ...

  • Casual Listener
  •   Country México   Al renovar el descuento de estudiante, es el tercer año que la renuevo, SheerID me envía un correo diciendo que mi verificación fue exitosa, no me pidió añadir algún ...
  • julica1
  • Casual Listener
  • 962 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 962 Views
  • 2 replies
  • 0 likes

Superuser Contribution Doble cobro

PlanPremium StudentCountrySpainDevicemsi laptopOperating SystemWindows 10 My Question or IssueEste mes de abril me han cobrado dos veces el importe de 4,99€. Tengo especificado que realizo el pago con PayPal, y se me cobró ahí, pero al no haber diner...

  • Casual Listener
  • Plan Premium Student Country Spain Device msi laptop Operating System Windows 10   My Question or Issue Este mes de abril me han cobrado dos veces el importe de 4,99€. Tengo especifica...
  • jaimema_
  • Casual Listener
  • 638 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 638 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student discount

Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the team help me? And yes, I do expect a refund on being...

  • Casual Listener
  • Last month I sent in the pdf for the student discount as spotify cancelled mine. 1 month later, I still got charged the full price, no contact from spotify about what happened. Can someone from the t...
  • Xenia
  • Moderator
  • 866 Views
  • 3 replies
  • 0 likes
  • 866 Views
  • 3 replies
  • 0 likes

Superuser Contribution My student ID was stolen?

I've been using my student discount for almost a year now, but my account was recently hacked so I changed my password and everything, but now when I try to use my student discount it says that it is being used with another account, I don't know what...

  • Visitor
  • I've been using my student discount for almost a year now, but my account was recently hacked so I changed my password and everything, but now when I try to use my student discount it says that it is...
  • Xenia
  • Moderator
  • 545 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium subscription for students

PlanPremiumCountry - IndiaDeviceOnePlus 6Operating SystemAndroidMy Question or IssueI'm trying to purchase the student plan. But it says my card doesn't allow recurring payments. That's not true because I've been using the same card for other subscri...

  • Newbie
  • Plan Premium Country - India Device OnePlus 6 Operating System Android My Question or Issue I'm trying to purchase the student plan. But it says my card doesn't allow recurring payments. That...
  • Elena
  • Moderator
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

Students in Canada

I'm a US student attending a M.A. program in Canada. I found that I can't get Spotify Premium for Students because only U.S. schools qualify. It seems like Canadian colleges and universities at least should also qualify, if not any legitimate undergr...

  • Casual Listener
  • I'm a US student attending a M.A. program in Canada. I found that I can't get Spotify Premium for Students because only U.S. schools qualify. It seems like Canadian colleges and universities at l...
  • Elkin1996
  • Casual Listener
  • 1787 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 1787 Views
  • 2 replies
  • 0 likes

Superuser Contribution Verificação premium universitário

Fiz a conta Spotify Universitários há um ano. Mês passado recebi o email informando que estava expirando o prazo e eu deveria renovar, então fiz a renovação enviando um documento comprovando a matrícula na instituição, mas não obtive retorno positivo...

  • Casual Listener
  • Fiz a conta Spotify Universitários há um ano. Mês passado recebi o email informando que estava expirando o prazo e eu deveria renovar, então fiz a renovação enviando um documento comprovando a matríc...
  • BiaScheeren
  • Casual Listener
  • 1626 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1626 Views
  • 4 replies
  • 0 likes

Superuser Contribution Premium Student: Got charged for the regular rate

Plan: Premium, StudentCountry: CanadaDevice: Multiple (Android and PC) My Question or Issue:I got charged for the regular rate even though I have a premium student. It said my student premium ends on Apr 23, 2020. It is today and I did not receive a ...

  • Newbie
  • Plan: Premium, Student Country: Canada Device: Multiple (Android and PC)   My Question or Issue: I got charged for the regular rate even though I have a premium student. It said my student ...
  • Xenia
  • Moderator
  • 523 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change my family abo to a student abo

Hello, can anybody help me?I want to delete my family abo and change to the student abo without loosing my music. I am already verified as a student but somehow it is not working. Does anybody have experience with this? Thank you

  • Casual Listener
  • Hello, can anybody help me? I want to delete my family abo and change to the student abo without loosing my music. I am already verified as a student but somehow it is not working. Does anybody ...
  • Ivan
  • Spotify Legend
  • 489 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution been charged extra for dont know how many months

PlanStudent PremiumCountrySG My Question or IssueI have sign up for the student premium plan for $4.99/mth but when i check my bank account, i have been charged $5.13/mth the entire year. and when my student plan is over, the price should be $9.99 bu...

  • Visitor
  •   Plan Student Premium Country SG   My Question or Issue I have sign up for the student premium plan for $4.99/mth but when i check my bank account, i have been charged $5.13/mth the...
  • Ivan
  • Spotify Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alteração não solicitada de Plano

Boa tarde, me chamo Hermes Santana. Assinei o Spotify há 3 meses, enviei os dados necessários e validei minha assinatura como Universitário, recebendo os 3 meses de teste grátis. Regularmente ao longo desses dias fui recebendo inúmeras ofertas cansat...

  • Visitor
  • Boa tarde, me chamo Hermes Santana.   Assinei o Spotify há 3 meses, enviei os dados necessários e validei minha assinatura como Universitário, recebendo os 3 meses de teste grátis. Regularment...
  • Elena
  • Moderator
  • 397 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Student

Hey guys,I have a Premium Student account and when Spotify charge me for this mouth it charged as normal premium account. Insted of 3,50€ they charge me 6.99€ I send already the documents from my college to prove i still study. They gonna keep de 6.9...

  • Regular
  • Hey guys, I have a Premium Student account and when Spotify charge me for this mouth it charged as normal premium account. Insted of 3,50€ they charge me 6.99€   I send already the documents ...
  • Xenia
  • Moderator
  • 1106 Views
  • 3 replies
  • 0 likes
  • 1106 Views
  • 3 replies
  • 0 likes

[Subscription] I can not active my Student Account

Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that. Well, I have a problem to activate my Student Spotify Account, the server already verified that I'm a student and I have connected th...

  • Visitor
  • Hello everyone, i'm Juan from Colombia, it's probably that this message have grammar problems, excuse me about that.   Well, I have a problem to activate my Student Spotify Account, the server...
  • 470 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 470 Views
  • 0 replies
  • 0 likes

Spotify charges regular price instead of student discount after verification

I am using Spotify student since a year. So I had to update my status, what I did. But Spotify charged me the regular premium price instead of the student price. Tried to verify again, but then it says that it’s already used. So I guess there is a Pr...

  • Casual Listener
  • I am using Spotify student since a year. So I had to update my status, what I did. But Spotify charged me the regular premium price instead of the student price. Tried to verify again, but then it sa...
  • EthanS1
  • Community Legend
  • 1314 Views
  • 4 replies
  • 0 likes
  • Premium for Students
  • 1314 Views
  • 4 replies
  • 0 likes