Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help verifying your Student Discount.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
17383 Views
49 replies
0 likes
My Question or IssueI upgraded to the Premium Student Plan, which includes free Hulu access. However, when I go to the active services page and click "start watching" (for Hulu), it takes me to a page where they show different Disney bundles to purch...
Visitor
19596 Views
11 replies
1 likes
PlanPremium Student My Question or IssuePlease extend Premium Student. I have had Spotify since 2016 and also have been a student since 2015. I am still (unfortunately) still a student in university. I am no longer allowed to have the student pricing...
Newbie
160091 Views
109 replies
147 likes
PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...
Newbie
36596 Views
19 replies
1 likes
Spoiler (Highlight to read) I can’t benefit premium for students I can’t benefit premium for students PlanPremiumCountryTurkeyDeviceiPhone 5s My Question or Issue
I can’t benefit premium for students Plan Premium Country Turkey Device iPhone 5s My Question or Issue
Moderator
1260 Views
1 replies
0 likes
PlanFree/Premium (STUDENT) CountryBelgium Device(iPhone XS, Macbook Pro late 2016) My Question or IssueHi, on 13/7/2020 Spotify asked me to renew my student discount 'account' and so I did. On 14/7 and 14/8 Spotify charged me 4,99 (student discount p...
Plan Free/Premium (STUDENT) Country Belgium Device (iPhone XS, Macbook Pro late 2016) My Question or Issue Hi, on 13/7/2020 Spotify asked me to renew my student discoun...
Moderator
1144 Views
1 replies
0 likes
PlanPremiumCountryUnited Kingdom/United States My Question or IssueI am a student enrolled in an American university, but due to COVID I am stuck at home (in the UK), doing online lessons. I am technically enrolled in the US university, and so I'm tr...
...essons. I am technically enrolled in the US university, and so I'm trying to get Premium for Students, but United States or America isn't coming up under the country options... What should I do?
Moderator
747 Views
1 replies
1 likes
PlanPremium for studentsCountryItalyDevicesSamsung Galaxy S8, Asus VivoBook S15Operating SystemAndroid Oreo, Ubuntu 20.04/Windows 10 My Question or IssueI just got a notification from the bank informing me I've just paid 9,99€ for the premium renew i...
Plan Premium for students Country Italy Devices Samsung Galaxy S8, Asus VivoBook S15 Operating System Android Oreo, Ubuntu 20.04/Windows 10 My Question or Issue I just got a n...
Spotify Star
1062 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello,I have tried to verify my account as a student many times today. I have had a free acco...
...ello, I have tried to verify my account as a student many times today. I have had a free account for several years and have finally decided to use premium. I click the premium for students option, fill i...
Spotify Legend
2301 Views
6 replies
0 likes
PlanFamily PremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueI verified that I am a student from SheerID. It says student discount is available, but when I want to use it, nothing appears on the screen, only your student acc...
Plan Family Premium Country Turkey Device PC Operating System Windows 10 My Question or Issue I verified that I am a student from SheerID. It says student discount is available, b...
Spotify Legend
1027 Views
1 replies
0 likes
I had an account that I didn't want anymore but I put my student premium on it. I unsubscribed to premium student on my old account and closed the account. I then made a new account and tried to get student premium but it won't let me. It says "Your ...
I had an account that I didn't want anymore but I put my student premium on it. I unsubscribed to premium student on my old account and closed the account. I then made a new account and tried to get ...
Spotify Star
1419 Views
1 replies
0 likes
Hi, I tried to extend my student discount, but on the page "https://spotify-international.sheerid.com/index.html " . I am not able to fill in a school name.There are no schools showing up in the dropdown?How can I extend my discount? I'm still eligab...
Hi, I tried to extend my student discount, but on the page "https://spotify-international.sheerid.com/index.html " . I am not able to fill in a school name. There are no schools show...
Spotify Star
1956 Views
3 replies
2 likes
PlanPremium for StudentsCountryTurkeyDevice(iPhone 6s) My Question or IssueGreetings,Due to the pandemic, the university I was a student of started to provide online education. Course selection has not been made yet. For this reason, I seem a passive...
Plan Premium for Students Country Turkey Device (iPhone 6s) My Question or Issue Greetings, Due to the pandemic, the university I was a student of started to p...
Moderator
803 Views
1 replies
0 likes
PlanFreeCountryPhilippinesMy Question or IssueStudent premium needs to be renew this 06/10/20, but its still 04/10/20. I tried renewing my student id but the univ. that I'm entering is not eligible, i dont know what to do, thanks, i dont know if this...
Plan Free Country Philippines My Question or Issue Student premium needs to be renew this 06/10/20, but its still 04/10/20. I tried renewing my student id but the univ. that I'm entering is not ...
Spotify Legend
673 Views
1 replies
0 likes
PlanPremiumCountryUS-based account, currently studying in UKDeviceiphone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am studying in London for the next year but originally from the US. I would like to claim my stud...
Plan Premium Country US-based account, currently studying in UK Device iphone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am studying in L...
Spotify Star
658 Views
1 replies
0 likes
My Question:I cant register for a Student spotify account. When i put in my email It immediately forwards me to a page that shows - "404s and heartbreaksWe couldn’t find the page you were looking for. Maybe our FAQ or Community can help?"I dont know ...
My Question: I cant register for a Student spotify account. When i put in my email It immediately forwards me to a page that shows - "404s and heartbreaks We couldn’t find the page you were looking...
Spotify Legend
2221 Views
1 replies
0 likes
PlanStudent PremiumCountryCanadaDeviceGoogle Pixel 1Operating SystemAndroid Pie 10 My Question or IssueHi all,A few weeks ago I signed up for Student Premium and received a one month free trail. Students are now being offered 3 months free trial. Why...
...one month free trail. Students are now being offered 3 months free trial. Why isn't this 3 month trial always available for students that sign up? I'm frustrated because now I have to pay after a o...
Spotify Star
866 Views
1 replies
0 likes
Hallo,Wenn ich mein Premium Konto ändern will zu einem Studentenkonto, kann ich auf die Verifizierungsseite meine Uni nicht finden weil der Scroll nicht funktionniert. Auch durch manuelle Eingabe meiner Uni funktionniert es nicht.Wie komme ich weiter...
Hallo, Wenn ich mein Premium Konto ändern will zu einem Studentenkonto, kann ich auf die Verifizierungsseite meine Uni nicht finden weil der Scroll nicht funktionniert. Auch durch manuelle Eingabe m...
Spotify Star
1267 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceiPhone 11Operating SystemIOS 13.6.1 My Question or IssueI am trying to get the student premium and I'm trying to verify my information and its saying my school isn't listed. When I try to get my school on the list...
Plan Premium Country United States Device iPhone 11 Operating System IOS 13.6.1 My Question or Issue I am trying to get the student premium and I'm trying to verify my information an...
Moderator
1729 Views
1 replies
0 likes
PlanPremium for StudentsCountryIndonesia DeviceSamsung Galaxy A50, Asus ROG GL553VDOperating SystemAndroid 10, Windows 10 My Question or IssueI Cannot choose any other payment except using phone bill. I want to pay my subscription using my bank accou...
Plan Premium for Students Country Indonesia Device Samsung Galaxy A50, Asus ROG GL553VD Operating System Android 10, Windows 10 My Question or Issue I Cannot choose any o...
Spotify Legend
1235 Views
1 replies
0 likes
I'm an Indian student and I've been trying to go through the verification process to get student discount.Whenever I try to type in my university's name, nothing comes up and as soon as I click out of the box my typing disappears and resets. The drop...
I'm an Indian student and I've been trying to go through the verification process to get student discount.Whenever I try to type in my university's name, nothing comes up and as soon as I click ...
Moderator
2568 Views
1 replies
0 likes
PlanPremium for stduentCountryIndonesiaDeviceAndroid and PCOperating SystemAndroid 10 and windows 10 pro My Question or IssueWhenever i tried to put my number that is connected to gopay so i can get spotify premium and proceed for the next step, it a...
Plan Premium for stduent Country Indonesia Device Android and PC Operating System Android 10 and windows 10 pro My Question or Issue Whenever i tried to put my number that is connect...
Visitor
1869 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceRedmi Note 8Operating SystemAndroid 10 My Question or IssueSo as we know there is global pandemic right now. I'd like to renew my student discount but Polish government decided to extend the validity of the student ID wi...
...iscount but Polish government decided to extend the validity of the student ID without students having to go to Dean's office. If I want to renew it I have to send ID picture again, but there's no i...
Spotify Star
810 Views
1 replies
0 likes
Hallo, Ich habe mir vor einem Jahr Spotify Premium für Studenten geholt. Jetzt studiere ich immer noch, habe jedoch inzwischen die Uni gewechselt. Da mein Abo jetzt ausläuft, wollte ich es verlängern, wenn ich allerdings auf dieser Seite: https://spo...
Hallo, Ich habe mir vor einem Jahr Spotify Premium für Studenten geholt. Jetzt studiere ich immer noch, habe jedoch inzwischen die Uni gewechselt. Da mein Abo jetzt ausläuft, ...
Spotify Star
1393 Views
1 replies
0 likes
