Error processing my payment

[raulalvarez26]

I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, it just said that an error ocurred processing the payment, and it won't accept it. Both cards, the one i had and the new one I tried to change it to, work normally and have money, and in February it worked.

[Billy-J]

Hey @raulalvarez26, thanks for reaching out to the Community!

Could you try following all of the steps provided on this support page? 

Let me know how this goes!